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Why Retention in Automotive Starts With People
Beyond the Wrench
Beyond the Wrench
Why Retention in Automotive Starts With People
Jan 14, 2026
Jay Goninen
Eric Wagner, automotive professional, joins the podcast to talk about why the auto industry must shift from a numbers-driven mindset to a true people business in order to attract and retain our talent. Throughout the episode, Eric discusses the role leadership plays in attracting and retaining technicians, why managers need to truly know their people, and what it takes to bring new talent into the industry—and keep them.
Check out the full video version of the podcast on YouTube!
About the Episode
- Host: Jay Goninen, WrenchWay, jayg@wrenchway.com
- Guest: Eric Wagner, Automotive Professional
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