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Conversations for Leaders & Teams
Welcome! Since 2020, the Conversations podcast has been dedicated to advancing leader and team excellence by exploring relevant topics that impact today's corporate, nonprofit, and faith organizations. Get social with us @belemleaders or visit belemleaders.org Check out Christian Coaching Magazine @christiancoachingmag on FB and Instagram, or christiancoachingmag.com
Conversations for Leaders & Teams
E87. Predictable Success: How Measuring What Matters Drives Business Momentum w/ Maritza Davila
Growth strategist Maritza Davila shares powerful insights on using KPIs (Key Performance Indicators) to achieve predictable business growth through systematic measurement and accountability.
• KPIs serve as "momentum metrics" that measure how well businesses are performing toward specific goals
• Nothing is predictable unless it's measurable - weekly tracking allows for timely course correction
• Both quantitative metrics (financial) and qualitative metrics (team satisfaction, culture) are important
• Common mistake: measuring only lagging indicators (revenue) instead of leading indicators (inputs)
• Having clear metrics creates accountability and clarity for team members
• Weekly reporting creates a cadence to culture - everyone knows what's expected
• The GROW methodology: Guide (vision/goals), Research (data collection), Optimize (improvement), Win (execution)
• For predictable growth, referrals must be part of a systematic strategy, not just passive word-of-mouth
• Owners must demonstrate accountability themselves to set the example for their teams
• Three-strike rule provides framework for addressing underperformance
For a free consultation with Maritza on growing your business predictably, visit www.businessclarity.co
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Until next time, keep doing great things!