In part 4 of our series on the Key Performance Indicators of Manager Value, Emilie Poehlmann, HR Manager of OwnersEdge, talks about how to reduce turnover by 2/3 by giving each employee a magic wand to change one thing. Additional key takeaways from our conversation include:
1. Do the math: Loss of time is the biggest cost, 400% of the direct costs of rehiring.
2. You have to actually care: Refining hiring, onboarding and mentoring processes reduced turnover by 2/3rds
3. Culture is everything. Give employees ownership by talking to everyone individually. Listen to what they’d change!