Lubar Executive Education Podcast
A curated collection of tools, concepts, and ideas to help all leaders make a larger impact and move forward on their personal leadership journey.
Lubar Executive Education Podcast
The Five KPIs of Manager Value - Part 5 - Quality
•
Dave Boyer
•
Season 3
•
Episode 8
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
In the final episode of our series on the Key Performance Indicators of Manager Value, Dave Boyer, former CEO, business owner, and chairmen of a hospital proves that improving quality KPIs adds to margins in a big way. His examples cover multiple lenses (manufacturing and healthcare) and he leaves us with three key takeaways:
· Do you really know your processes?
· Smart managers use cascading KPIs.
· Sometimes incremental changes just won’t cut it