In the final episode of our series on the Key Performance Indicators of Manager Value, Dave Boyer, former CEO, business owner, and chairmen of a hospital proves that improving quality KPIs adds to margins in a big way. His examples cover multiple lenses (manufacturing and healthcare) and he leaves us with three key takeaways:
· Do you really know your processes?
· Smart managers use cascading KPIs.
· Sometimes incremental changes just won’t cut it
In the final episode of our series on the Key Performance Indicators of Manager Value, Dave Boyer, former CEO, business owner, and chairmen of a hospital proves that improving quality KPIs adds to margins in a big way. His examples cover multiple lenses (manufacturing and healthcare) and he leaves us with three key takeaways:
· Do you really know your processes?
· Smart managers use cascading KPIs.
· Sometimes incremental changes just won’t cut it