The Five KPIs of Manager Value - Part 4 - Turnover

In part 4 of our series on the Key Performance Indicators of Manager Value, Emilie Poehlmann, HR Manager of OwnersEdge, talks about how to reduce turnover by 2/3 by giving each employee a magic wand to change one thing.  Additional key takeaways from our conversation include:

1.      Do the math:  Loss of time is the biggest cost, 400% of the direct costs of rehiring.  

2.      You have to actually care:  Refining hiring, onboarding and mentoring processes reduced turnover by 2/3rds

3.      Culture is everything.  Give employees ownership by talking to everyone individually. Listen to what they’d change!