As part of our 10th QED Changemaker Forum on the Future Ways of Working, we spoke with Lilian Tan, Chief Human Capital Officer of SATS. With over 20 years of experience, she holds a wealth of experience in human capital management and organisational change. At SATS, she is responsible for the Group’s strategic people agenda and leads the SATS Foundation, SATS Academy, and SATS Shared Services. In this episode, we chat with her about how she helped SATS transform their business during the pandemic. For more information on QED’s Leadership Development Solutions, email us at info@qed.sg