Shock to Loyalty - Ivan Ng, Chief Technology Officer of City Developments Limited talks about how customer loyalty has shifted during the COVID-19 pandemic in this episode of the QED Changemaker Series Podcast. With a passion for helping people and businesses realize their full potential with technology, he has over 20 years of experience in global companies such as HP, Dell, Pactera and ServiceNow. For more information on QED’s Leadership Development Solutions, email us at info@qed.sg.