Paul Hogendoorn was my guest for the 12th episode of the Business Central Manufacturing Show. Paul is an incurable entrepreneur from Canada and has founded, co-founded, or helped launch numerous ventures over his 30+ year career, including most recently, FreePoint Technologies. FreePoint's unique technology captures and delivers real-time productivity information, connecting plant floor manufacturing processes directly to managers and operators in innovative, practical, and cost-effective ways. I picked up one of his recent likes on LinkedIn and started the conversation with a question on gamification. This let to a vital discussion on why gamification matters for manufacturing companies. (spoiler: among other benefits, it can yield a 25% uptick in productivity for high-mix low-volume manufacturers). The good news is: we didn't stop with the why, but also looked at a hands-on recipe how it can get implemented, and what metrics can help with gamification.