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What if the best photo you take is just the start? The Dead Pixels Society sits down with Heath Lassiter, founder of Niche AI, to explore how volume imaging is transforming from prints and proofs into living, brand‑ready media—think fusion assets mapped to body parts, refined face replacement, and motion‑from‑stills that parents and guests can’t wait to share. Lassiter's roots at Express Digital and deep work across schools, theme parks, events, and cruises give him a rare, pragmatic lens on what actually scales: fast inference, lower COGS, consistent brand aesthetics, and real privacy compliance.
Lassiter unpacks Niche AI’s core offerings—precision cutouts, fusion scenes, and immersive face swaps—built to operate at enterprise speed and quality. The conversation gets tactical on GPU throughput, cost curves, and why off‑the‑shelf AI often produces generic looks or drifts from target demographics. Heath explains how his team blends proprietary models with in‑house design to nail placement, mood, and age‑appropriate results, and how that approach translates into higher conversions and repeat purchases across e‑commerce.
Schools get a spotlight: extend fall capture slightly and replace the operationally heavy spring shoot with AI-driven products—seasonal themes, cap‑and‑gown automation (colors, tassels, even hands and diplomas when needed), and short motion clips for social. We cover data handling, GDPR, API vs on‑prem, and why once‑reluctant enterprises are now opening the door to responsible generative and non‑generative workflows. For parks and events, the image becomes both souvenir and marketing engine, turning guest photos into shareable media that drives reach and revenue.
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Ever notice how a new boss “fixes” a process that wasn’t broken—and six months later everyone is quietly doing it the old way again? That loop is costly for small businesses, and we sought a more effective approach. William Holsten, a business mistake prevention specialist, author, and former brand leader, will unpack why errors repeat and how to prevent them with simple, durable habits.
Holsten starts with the real first step after a leadership change: get out of the office and into your customers’ world. He lays out a practical script for face-to-face conversations that actually get the truth, plus ways to map the entire customer journey in a photo retail context—from file transfer and on-site kiosks to packaging, archival storage, and digital asset handling. From there, he breaks down his $10,000 mistake checklist: “no one actually needs this,” “death by assumption,” the “vanishing wallet” cash-flow squeeze, and “flying without a map.” Each comes with field-ready fixes: test-and-learn prototypes, quick price sensitivity checks, weekly cash forecasts with tripwires, and a one-page plan that nails proposition, differentiation, and unit economics.
Holsten also shares the origin and rebuild of PitchBurst, a dunk-tank alternative that delighted early users but failed on materials—until a full engineering rethink made it bulletproof. The lesson translates to imaging: validate not just demand but durability and workflow under real conditions. We explore using AI to cut through analysis paralysis, the value of mentors, experts, and naive observers, and a favorite tool he calls “uh-ohology”—learning from other people’s mistakes so you don’t pay the tuition yourself. Expect actionable tactics like pre-mortems, design thinking sprints, and daily “parachute checks” for backups, insurance, and lab mainte
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The physical photograph is making a powerful comeback, and dye sublimation printing technology stands at the forefront of this renaissance. In this eye-opening conversation with Jeff Huang, corporate officer of Taiwan-based HiTi Digital, we explore how this 25-year-old company has positioned itself as a unique force in the printing industry by manufacturing both printers and consumables in-house.
What makes dye sublimation printing superior to inkjet for event photography? According to Huang, it comes down to "speed, speed, and speed." While inkjet printers place individual dots, dye-sub printers transfer entire lines simultaneously, dramatically reducing printing time. Beyond speed, the technology offers remarkable reliability—printers can sit unused for months and still work perfectly when needed, a critical advantage for seasonal businesses like photo booths and event photography.
We dive deep into the growing markets where physical prints remain highly valued. Photo booth operators are thriving at weddings, corporate events, and social gatherings, where guests crave tangible mementos of special moments. Sports photography represents another booming sector, with parents willingly spending $60-100 for high-quality prints of their athletic children. These aren't just photos—they're treasured keepsakes that capture fleeting moments in ways digital images simply cannot.
Huang also addresses how technological advancements have overcome historical concerns about dye-sublimation print longevity. Through multiple formula revisions and the addition of specialized protective layers, modern dye-sub prints maintain their quality for years, even under challenging conditions.
Discover why, in a world saturated with digital images, the physical photograph continues to hold powerful
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Step into the psychology of branding with Jean-Pierre Lacroix, a veteran branding expert and leader of Shikatoni Lacroix Design, whose career spans creating iconic retail concepts like the Kodak Image Center. This eye-opening conversation challenges fundamental assumptions about what makes customers loyal to brands and why even industry giants sometimes catastrophically misunderstand their own value.
Lacroix reveals true branding begins far deeper than logos or slogans – it starts with a clear value proposition that connects emotionally with customers. "80% of all buying decisions are done emotionally and in a split second," he explains, sharing why his book "ThinkBlink Manifesto" focuses on winning that crucial moment of decision.
Through fascinating case studies, including Cracker Barrel's recent rebranding disaster, Lacroix explores how companies destroy customer loyalty when they abandon their emotional equity. He contrasts this with success stories like Chick-fil-A, whose owners greet customers personally and create "shareable emotional moments" that foster true brand loyalty.
For photo retailers specifically, Lacroix offers actionable strategies: celebrate photography as an art form, showcase local photographers' work, host classes that build community, and create in-store "selfie moments" that customers want to share. He emphasizes that competing on price or product selection alone is a losing strategy – the real opportunity lies in creating a sense of belonging that online giants can't replicate.
Discover the seven tenets of emotional branding from Lacroix's book, from understanding your core emotional equity to future-proofing against disruption. Whether you run a specialty retail
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The traditional world of school photography is undergoing a remarkable transformation, blending time-honored practices with cutting-edge technology and data-driven marketing approaches. In this revealing conversation, Tim McCain, Chief Evangelist of Captura, and Michelle Federschneider, VP of Commerce, take us behind the scenes of this evolution.
McCain shares the fascinating journey of unifying multiple photography platforms (ImageQuix, PhotoLynx, Skylab, and others) into Captura's comprehensive solution. "It's like a big marriage of different families with different ways of thinking," he explains, detailing both the challenges and benefits of creating a unified approach to school photography technology.
The conversation takes a particularly interesting turn when Federschneider, who brings a fresh perspective from her 17 years at Vistaprint, reveals how data-driven marketing is revolutionizing parent engagement. Through rigorous testing and parent feedback studies, she's discovered counterintuitive insights about what actually drives purchases. "80% of our traffic comes from mobile," she explains, "so messaging needs to be punchy and to the point." Her approach has transformed traditional marketing assumptions in the industry, showing how simplified messaging often outperforms elaborate designs.
Yearbooks emerge as a compelling opportunity for photographers who are already capturing school images but missing out on additional revenue streams. McCain passionately advocates for the enduring value of print in an increasingly digital world: "Mom can take photographs of their kid themselves, but they can't create a yearbook." This authenticity becomes increasingly precious in an era of AI-generated content, with McCain noting how people are "longing for stuff that isn't made up."
Wheth
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From construction industry websites to photography businesses, the digital landscape is transforming at breakneck speed – and those who adapt will thrive while others fade away. When Wes Towers received a business valuation three years ago, identifying AI as an existential threat to his company, he faced a pivotal choice: resist or evolve. His decision led to his most profitable year ever.
"We're calling it search everywhere optimization," Towers explains, describing how customer search behavior has fundamentally changed. People no longer search with disconnected keywords but engage in full conversations with search tools. This shift toward natural language is actually humanizing digital interactions rather than making them more robotic. The key differentiator for businesses navigating this landscape? Authenticity.
Your content must sound uniquely like you – not the generic, faux-enthusiastic tone that permeates so much AI-generated content. Towers advocates using AI as your "first terrible draft" while ensuring the ideas and voice remain authentically yours. "You want to be the master of the AI, not the other way around," he advises, recommending businesses develop clear style guides before employing generative tools.
For smaller businesses competing with larger entities, Towers offers counterintuitive wisdom: embrace your size as an advantage. While larger companies might offer more services, small businesses provide direct access to passionate founders who truly care about outcomes. By niching down and becoming specialists in targeted areas, even tiny companies can attract significant clients searching for genuine expertise.
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What happens when an entrepreneur with no background in photography or AI sees an opportunity in the headshot market? In this conversation, Ricardo Ghekiere, founder and CEO of BetterPic, reveals how he transformed a small startup he acquired for just $1 into a multimillion-dollar AI imaging company.
Ghekiere shares his remarkable journey of growth, from setting what he thought was an ambitious goal of $50,000 monthly revenue to actually reaching $114,000 monthly in just one year. This dramatic underestimation of the market reveals just how hungry consumers and businesses are for AI-powered imaging solutions that eliminate the hassle and expense of traditional photography.
Ghekiere also explains his newest venture, BetterStudio, which creates digital twins of real models for fashion brands. Unlike controversial fully AI-generated models, BetterStudio works with actual modeling agencies to digitize real people, allowing brands to dress and style them virtually for e-commerce and marketing campaigns. This approach not only preserves jobs in the modeling industry but also addresses ethical concerns about AI-generated people.
Particularly fascinating is Ghekiere's insight into identity ownership in the AI age: "You own your eyes. If the eyes change, the person changes, but if the eyes remain the same, that's you." This principle has helped shape how BetterPick approaches the creation and licensing of digital content in a rapidly evolving legal landscape.
The geographic differences in AI adoption also play a crucial role in BetterPic's strategy. Despite being based in Belgium, most of their headshot revenue comes from the United States, with Europe typically adopting AI technologies "two years later." For their fashion industry product, however, they've taken a "Europ
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What's really holding your business back from reaching its full potential? The answer might surprise you. In this eye-opening conversation with Brandon Pflieger of Capital Growth Partners, we uncover the often-overlooked foundations of business growth and the uncomfortable truth that many entrepreneurs need to hear.
Pflieger brings a refreshing perspective shaped by his diverse background spanning retail, marketing, fitness entrepreneurship, and business consulting. His "Turnaround Blueprint" cuts through the noise to focus on what truly matters: people, systems, offers, and strategic marketing.
The most startling revelation? In 70-80% of struggling businesses, the owner themselves is the primary obstacle to growth. Through compelling real-world examples, Pflieger illustrates how well-intentioned micromanagement suffocates potential and how stepping back can paradoxically accelerate success. "You're going to care about your business more than everyone else," he acknowledges, before offering practical strategies for building team investment through customized incentive structures.
For businesses wrestling with pricing pressures, Pflieger delivers invaluable insights on maintaining margins without joining the "race to the bottom." His approach to crafting compelling offers centers on customer outcomes rather than overwhelming options—"Nobody cares how they're going to lose 30 pounds. They care THAT they lose 30 pounds."
Digital presence gets equal attention, with Pflieger dismantling common misconceptions about websites and marketing budgets. His rule of thumb? Companies in growth mode should allocate 5-10% of total revenue to marketing, with approximately 60-70% directed toward digital advertising—numbers that shock many small business owners currently spending a fraction of that amount.
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Ever wondered how successful entrepreneurs spot untapped market opportunities hiding in plain sight? Carl Armijo's journey from civil engineer to thriving business owner offers a masterclass in customer-focused growth.
When COVID-19 disrupted traditional career paths, Armijo pivoted to real estate photography—a choice that perfectly balanced his need for family flexibility with pandemic-era social distancing requirements. Rather than approaching photography purely as a creative venture, he applied his engineering mindset to build systems that prioritize customer service, consistency, and frictionless experiences.
What sets Armijo's business approach apart is his relentless focus on removing obstacles for his clients. Through sophisticated online booking platforms, next-day delivery promises, and streamlined media delivery, he's eliminated the frustrations that plague typical service businesses. His real estate agent clients can order, schedule, and receive their marketing materials without the endless back-and-forth that wastes precious time.
Most impressively, Armijo transformed a common client complaint into an entirely new business opportunity. After repeatedly hearing real estate agents grumble about unreliable cleaning services, he launched Louisville Cleaning Pros—a separate company that complements his photography services while potentially doubling revenue from each property. This strategic move demonstrates how attentive listening and problem-solving can unlock unexpected growth avenues.
Armijo's naming strategy reveals his forward-thinking business acumen: while "Carl Armijo Photography" ties the brand to him personally, "Louisville Cleaning Pros" was deliberately named to facilitate potential future sale—a subtle distinction that highlights the importance of considering long-term exit strategies from day one.
For photographers, service providers, and entrepreneurs alike, this conversation offers practical insights on pricing strategy, handling inevitable s
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Struggling to make sense of SEO for your photo business? You're not alone. Search engine optimization often feels like arcane wizardry to small business owners—a necessary evil that's either too complex to understand or constantly shifting beneath your feet.
Steven Schneider, co-founder of TrioSEO, shatters these misconceptions in this enlightening conversation. "It's not all witchcraft and wizardry," he explains, revealing how quality content and authority form the scientific foundation of successful SEO. For photo retailers and photographers who rely on white-label platforms, Schneider offers practical strategies to regain control of your digital presence through strategic blogging and targeted content creation.
The podcast dives deep into what really matters for photography businesses online. Discover why topical authority works like an iceberg (with your specialized content forming the powerful mass below the surface), how to refresh seasonal content like "fireworks photography tips" to maintain relevance, and why Pinterest remains an untapped goldmine for photography businesses. Schneider shares his 90-day sprint approach to SEO, explaining why meaningful results typically appear within three to six months when targeting the right niche keywords.
Perhaps most valuably, Schneider addresses the elephant in the room: artificial intelligence. While AI tools can generate content quickly, they lack the human touch that makes truly effective SEO content. "The AI isn't going to know how to add custom quotes and testimonials unique to your personal experience," he cautions, explaining why his agency remains committed to human-written content despite industry trends.
Visit trioSEO.com for a complimentary, hand-crafted site audit that examines ten core aspects of your web
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The intersection of copyright law and artificial intelligence represents one of the most challenging legal frontiers of our digital era. In this thought-provoking conversation, Dr. C. Daniel Miller (The Copyright Detective) unpacks the complex world of intellectual property rights when machines can generate content indistinguishable from human creation.
From his unique background spanning higher education, NASA projects, and over a decade in copyright clearance, Dr. Miller offers a balanced perspective on AI as both an innovative tool and a potential legal minefield. He explains that while copyright fundamentally exists to encourage creativity by granting creators exclusive rights, AI systems have disrupted this framework by training on millions of works without permission or compensation.
Perhaps most surprising is the current legal status of AI-generated content: images created solely through prompts remain uncopyrightable according to the US Copyright Office. Neither the user nor the AI can claim ownership, effectively placing such creations in the public domain. Meanwhile, major lawsuits loom large over the industry, with Disney and Universal Studios taking on Midjourney for creating near-perfect replicas of iconic characters, and potential damages in other cases potentially reaching billions.
For creators concerned about protecting their work, Dr. Miller emphasizes the critical importance of copyright registration within 90 days of publication. Without registration, creators cannot sue for infringement and lose access to statutory damages that make legal action financially viable. He also warns about "AI hallucinations," noting studies showing up to 79% of content from newer AI platforms may contain factual errors, reinforcing his mantra: "Don't trust and always verify."
Whether you're a photographer concerned
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In this interview, Hans Hartman describes the seismic shifts in the imaging industry and how the Visual 1st Conference stands at the epicenter of these changes. Moving to KQED's spacious headquarters for its 13th edition, this year's gathering promises an elevated experience with theater-style seating, immersive displays, and the industry's most forward-thinking voices.
Visual 1st creates a uniquely candid environment for industry dialogue. Join us Oct. 28-29 in San Francisco to experience firsthand the technologies and trends shaping the future of visual communication.
Agentic AI represents the next frontier beyond the generative AI revolution. Unlike systems that simply create content from prompts, agentic AI accomplishes complex visual goals with minimal user direction. This technology promises to transform everything from editing workflows to print production, potentially creating a "zero click" future for many imaging tasks.
Counterbalancing this technological acceleration is the surprising durability of retro imaging. What many dismissed as a passing fad has become an enduring consumer preference, with Fujifilm's Instax leading substantial market growth and companies like Ricoh/Pentax doubling down on film cameras. The conference explores the rejection of "too perfect" digital imagery, examining why authenticity resonates so powerfully with consumers seeking tactile, imperfect visual experiences.
The conference culminates with its legendary Show and Tell sessions, where innovators demonstrate their breakthroughs in lightning-fast four-minute presentations. These rapid-fire demos consistently earn the highest audience ratings.
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The digital marketing landscape has transformed drastically, forcing photo retailers and imaging businesses to rethink their strategies. In this illuminating conversation with Max DesMarais, Director of Strategy at Vital Design, we explore how small photo businesses can effectively compete against industry giants despite limited marketing budgets.
DesMarais reveals a significant shift that's reshaping the marketing world: organic search visibility is declining as "pay-to-play is becoming more important than ever." With Google's expanded ad space and AI features consuming the search results page, there has been a dramatic drop in organic click-through rates. This doesn't mean small businesses, however, should abandon hope - quite the opposite.
Local photo retailers possess unique advantages that national companies can't match. Through Google's local customization, smaller businesses can achieve higher visibility in their specific markets. DesMarais emphasizes overlooked yet powerful tactics like optimizing Google Business Profiles and leveraging relationships with other local businesses through cross-promotion and interlinking - signals that establish legitimacy and boost organic rankings.
We dive deep into conversion optimization through A/B testing, with DesMarais suggesting approachable starting points like testing email subject lines and comparing designed emails against plain text versions. His insights on landing pages are particularly valuable: "Almost always a designated landing page is going to outperform," he explains, challenging the common retail instinct to showcase every product at once.
Perhaps most compelling is DesMarais's evidence that video content directly drives transactions. "When we include videos on pages, it's extremely rare for us not to see a bump in conversion," he reports. Beyond improving conversion rates, videos enhance organic rankings and open additional discovery channels through platforms l
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What if everything you've been taught about sales is actually holding you back from extraordinary success? Marc Von Musser, sales expert and founder of Soar and Roar, challenges conventional wisdom with a refreshing perspective that could transform your approach to business.
Growing up as the son of a renowned photographer who captured 150 national magazine covers in a single year, Von Musser learned early that success comes not from transactions but from capturing essence and creating value. This foundation, combined with his journey from a nine-year-old newspaper delivery boy to Tony Robbins' director of coaching, has given him a unique lens on what truly drives sustainable business growth.
In this compelling conversation, Von Musser dismantles the tired notion that "sales is a numbers game," replacing it with a human-centered approach that produced staggering results—increasing Tony Robbins' coaching revenue from $2 million to $30 million annually, and product sales from $11,000 to $2.1 million in just six months.
You'll discover why competing on price is "a race to the gutter," how to position yourself as a trusted advocate rather than a salesperson, and why an abundance mindset unlocks creativity that scarcity thinking suffocates. Through captivating stories—from helping his tattoo artist brother generate $5,000 in just 13 days after making zero income, to explaining why he willingly paid $15,000 for a sauna available elsewhere for $4,000—Von Musser reveals the profound impact of heart-driven selling.
Ready to tap into what Von Musser calls the "six to seven figures of business potential" sitting in your phone contacts right now? Whether you're in photography, retail, professional services, or any other field, this episode offers actionable insights to transform your approach and dramatically enhance your results.
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The quiet power brokers in your organization aren't always who you think. Michelle J Howe, founder of Empath Evolution, reveals a startling truth on the Dead Pixels Society podcast: Roughly 25% of your workforce consists of highly empathic individuals who dramatically influence your company's energy, culture, and success.
As Howe shares her transformation from structured accountant to empathic mentor, she uncovers the hidden dynamics playing out in workplaces everywhere. These empaths—people who can absorb and process others' emotions—often excel in sales, leadership, and relationship-building roles. Yet without proper understanding and boundaries, they risk burnout, exhaustion, and ultimately leaving your organization.
"When you're very empathic, you best beware," Howe cautions, "because you're going to need that mental health day." She distinguishes between true empathy and those who use emotional intelligence manipulatively, offering practical guidance for identifying and nurturing empathic talent during interviews. Her insights challenge the dismissive notion that emotional intelligence is merely "touchy-feely" business speak, instead positioning it as a critical competitive advantage.
Howe discusses toxic workplace personalities and their outsized impact. "If companies recognize this is a lose-lose situation," she explains, employees must be held accountable for the energy they bring to work daily. This responsibility extends to leaders, who set the emotional tone through their own behavior and communication style.
Whether you're an empath seeking to understand your heightened sensitivity or a leader looking to create a healthier work environment, this episode offers valuable perspective on the unseen forces shaping your organization's success. Discover practical strategies for emotional boundaries, authentic leadership, and cultivating workplaces where both empaths and non-empaths can thrive together.
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What's the secret to taking five companies public and raising over $100 million? According to Jorge Olson, it all comes down to personal branding—a philosophy he's refined across decades as an executive marketer, brand expert, and serial entrepreneur.
From his earliest days studying influence as a 12-year-old to becoming a VP of Marketing by 27, Olson reveals the counter-intuitive strategies that have fueled his success across multiple industries. His journey began in software before a strategic pivot to beverages, where he recognized the power of selling products people buy daily. "When I did the math, I realized people go into a 7-Eleven and buy coffee, Monster, or Coca-Cola every day," Olson explains. This observation became the foundation for building his beverage empire.
At the heart of Olson's approach lies a radical philosophy about failure. "F is for fabulous, not for failure," he insists, challenging conventional wisdom about entrepreneurial setbacks. By openly sharing his mistakes—from growing up without running water to his early business struggles—Olson creates authentic connections that transform into business opportunities. This vulnerability, rather than projecting an image of flawless success, becomes the cornerstone of what he calls "Marketing Karma."
The results speak for themselves. Olson describes clients who approach him saying, "I already know who you are, I already know what you're about. I feel I know you, I know how much you charge. Here's my credit card." This frictionless selling process emerges not from aggressive tactics but from consistently providing value through authentic storytelling.
Whether you're running a family business considering an exit strategy or launching a new venture in today's digital landscape, Olson's journey offers a masterclass in building a personal brand t
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What if the secret to unlocking extraordinary business performance isn't found in complex strategies, but in your approach to leadership? That's the compelling premise James Robbins, mountain climber turned leadership expert, explores in this thought-provoking conversation.
Robbins takes us on a journey that begins in the Rocky Mountain foothills where he grew up and traces his unexpected path through ministry to business leadership consulting. Along the way, he reveals a fundamental truth many leaders miss: the skills that make someone excel as an individual contributor are rarely the same skills needed to lead others effectively.
"You can always hire a hand, but you can't hire a heart," Robbins explains, highlighting the critical distinction between compliance and commitment. True leadership happens when you trust people with meaningful work while providing both challenge and support. It's this delicate balance that creates cultures where people willingly contribute parts of themselves they've never given any previous employer.
The conversation tackles the leadership challenges facing today's multi-generational workforce, with Robbins offering a refreshing perspective on Gen Z workers. Rather than viewing them as difficult, he suggests their demand for authentic leadership actually raises standards for everyone. "The problem isn't with Gen Z, the problem is with leaders," he observes, suggesting that approaching younger generations as volunteers rather than subordinates can transform engagement.
Perhaps most powerfully, Robbins shares how small improvements in engagement across an organization create exponential results. When a mining company with 3,000 employees increases engagement by just 10%, it's equivalent to hiring 300 new pre-trained employees without spending a dollar on additional salaries. This mathematical reality makes leadership development not just a cultural nicety but a business imperative.
Whether
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What if your greatest business opportunity isn't something new, but something you already possess? In this eye-opening conversation with business growth expert Ann Carden, we explore how entrepreneurs can transform their expertise into thriving, profitable businesses.
Cardens journey from teaching neighborhood craft classes at age eight to building and selling five successful companies offers a masterclass in business evolution. Rather than chasing the next shiny opportunity, she reveals how staying three steps ahead of market trends allowed her to pivot seamlessly from a global doll business to health clubs to high-ticket coaching—all while maintaining profitability.
For creative professionals who struggle with the business side of their operations, Carden offers refreshingly practical advice. "The creative side is where you can really expand and grow the business," she explains, "but you have to treat it like a business. Otherwise, what you love is not going to be fun." Her approach balances creative fulfillment with sound business strategy, ensuring entrepreneurs don't burn out on their passions.
Perhaps most valuable is Carden's concept of "growing money trees"—developing multiple revenue streams rather than relying on a single business model. This orchard approach provides stability even during market disruptions, as evidenced by how she weathered changes in both the craft and fitness industries.
Carden's "Expert in You" methodology helps entrepreneurs package their brilliance for premium pricing, often uncovering blind spots where they can't recognize their most valuable skills. "What they're really incredible at doing, they don't even see it, because they're too good," she observes, explaining how she's helped consultants increase their client value from $1,500 to $50,000 through strategic repositioning.
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Hosted and produced by Gary Pageau
Edited by Olivia Pageau
Announcer: Erin Manning
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Are you exhausted trying to keep up with endless social media demands while running your business? What if you could achieve better results with just four strategic posts?
Katie Brinkley, founder of Next Step Social, author, and podcast host, reveals a game-changing approach to social media that's perfect for photo retailers, lab owners, and camera stores who need an effective digital presence without sacrificing their core operations. Having built her agency from a single client to a team of eleven, Brinkley understands the struggle to maintain authentic social connections while managing a growing business.
"The last thing we need is more content," Brinkley explains, noting that more than 75 million pieces of content hit Instagram daily. Her four-post strategy works with platform algorithms rather than against them, generating significantly higher engagement while requiring less time and effort. This methodical approach - awareness, elaboration, community, and action - creates a natural journey that builds trust before asking for anything from potential customers.
Perhaps most surprising is Brinkley's advice about where to post. She reveals why personal profiles dramatically outperform business pages for organic reach, and why company leaders should become the social face of their business despite potential discomfort. For photo industry professionals who've built YouTube channels as content libraries, Brinkley offers specific guidance on integrating video content with social platforms for maximum impact.
The best part? This strategy delivers measurable results quickly. Businesses implementing Brinkley's approach have seen engagement increase by 250% in just two weeks. Whether you're overwhelmed by social media demands or frustrated by poor returns on your current efforts, this episode provides a clear, practical framework to transform your digital presence without it becoming your full-time job.
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Hosted and produced by Gary Pageau
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What does true leadership look like in today's business landscape? Dr. Kevin Mays reveals it begins not with controlling others, but with mastering yourself. His journey from aerospace engineering student to leadership consultant offers profound insights on building organizations that thrive beyond their founders.
Dr. Mays challenges conventional wisdom about leadership, arguing that before you can effectively lead others, you must first understand your thought patterns and intentions. This self-awareness forms the foundation for creating environments where people feel empowered to bring their best selves to work.
Many business owners fall victim to "founder syndrome," where their tight grip on every aspect of operations prevents growth and stifles talented employees. As Dr. Mays explains, "Too many leaders focus on the next quarter at the expense of the human beings actually doing the work." The result? Disengagement, high turnover of top talent, and ultimately, a business that depends entirely on its owner.
For those looking toward retirement or succession planning, Dr. Mays offers practical advice: Document your processes, clarify roles and responsibilities, develop your team members, and most importantly - let go of control. "Your business should be working for you," he emphasizes, "not you working for your business."
The conversation explores how business owners can shift from being "in the weeds" to taking a strategic position at the "top of the mountain," guiding the organization's future direction while empowering others to handle day-to-day operations. This transition creates not just a more fulfilling leadership experience, but a more valuable, sellable business.
Whether you're struggling with micromanagement tendencies, planning your exit strategy, or simply wanting to create a more engaged workplace, Dr. Mays' insights offer a roadmap to building an organization that works even when you're not present. Visit MaysLeadership.com to connect with Dr. M
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Hosted and produced by Gary Pageau
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Celi Arias knows what it means to struggle as a creative entrepreneur. From sleeping on an air mattress on her factory floor to building and selling multi-seven-figure businesses, her journey has been anything but linear. Now, as the founder of Grown Ass Business, she's on a mission to help other creative entrepreneurs build sustainable businesses without burning out.
The truth about turning passion into profit isn't what most business coaches want you to hear. As Arias reveals, passion alone is a "finicky lover" that can't sustain you through the challenges of entrepreneurship. What truly matters is recognizing that business itself is an art form with its own set of rules—rules you need to understand before you can successfully break them.
At the heart of entrepreneurial burnout lies a fundamental problem: working without clear direction. When you're "just working to work" without a defined end goal, exhaustion inevitably follows. Whether your vision involves a specific revenue target, lifestyle freedom, or building a legacy brand, knowing what you're working toward transforms how you approach each day's challenges.
The most successful creative entrepreneurs resist "shiny object syndrome" by building proper business systems. They think in terms of departments and metrics even when working solo. They understand that delegation isn't just about offloading tasks—it's about creating a business that can eventually run without them constantly "pulling all the levers."
For those moments when discipline falters, Arias offers a refreshing perspective on accountability. Even as a business coach who teaches these principles daily, she empowers her team to tell her "stop it" when she starts overextending herself. This external check creates the space needed to stay focused on what truly matters.
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Hosted and produced by Gary Pageau
Edited by Olivia Pageau
Announcer: Erin Manning
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Ever wondered if your "failing" memory cards might just need some TLC? Larry O'Connor, founder and CEO of OWC (Other World Computing), shatters common misconceptions about technology lifespan while revealing game-changing approaches to extending the life of your digital gear.
Since founding OWC in 1988, O'Connor has maintained a singular focus: "giving users more from the technology they have." What began as memory upgrades for Apple computers has evolved into comprehensive storage solutions, docks, and software tools designed to maximize performance and longevity.
O'Connor reveals why so many photographers and videographers prematurely discard perfectly good memory cards. Most perceived "failures" simply result from dirty caches rather than actual hardware deterioration. OWC's Energize software can sanitize these cards and restore factory-original performance in seconds, potentially saving creative professionals substantial money while reducing electronic waste.
O'Connor also explains Thunderbolt technology, explaining why its universal compatibility, maximum performance, and ability to handle both power and data through a single cable make it indispensable for creators who need reliable equipment. "If you are a mission creator, you want to be in a situation where you don't have to think about what you're connecting," he notes.
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Hosted and produced by Gary Pageau
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Ever found yourself frantically scrolling through thousands of photos trying to find that one perfect shot you know exists somewhere? This frustration sparked the creation of MediaViz AI when founder Troy DeBraal's business partner slammed his phone down in a restaurant after failing to locate a crucial photo of his son. "Why can't you build something that can keep track of all my good photos and get rid of all this junk?" he demanded – and a revolutionary AI photo curation platform was born.
DeBraal shares how his background in document management and digital strategy uniquely prepared him to tackle the universal problem of photo overload. After spending years observing how people interact with technology across various industries, he recognized that helping people organize and find meaning in their expanding photo collections represented both a massive challenge and opportunity. MediaViz evolved into a sophisticated B2B platform that empowers businesses with Google-like capabilities through a simple API integration.
The conversation explores how MediaViz's "agentic AI" approach differs from traditional systems by acting intelligently on users' behalf rather than merely responding to commands. DeBraal explains how their technology creates personalized AI models that learn individual preferences in composition, subject matter, and aesthetics to provide truly customized curation. This approach has profound implications for several industries, including photo printing, where cart abandonment plagues photobook creation because consumers simply can't find the right images.
Looking toward the future, DeBraal envisions AI living directly on capture devices, encouraging photographers to create freely while AI handles the overwhelming task of curation. "Let people create and let us curate" encapsulates their philosophy – a vision that promises to transform our relationship with photography and help us rediscover the meaning hidden in our ever-e
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One unexpected phone call changed Jerry Grossman's career path forever, moving him from advertising Charmin toilet paper to promoting Nikon cameras—a shift that would place him at ground zero of photography's most transformative era.
The International Photographic Council (IPC) will host its annual IPC Hall of Fame and Professional Photographer Achievement Awards Luncheon on May 14, 2025. The IPC Service Award honoree, Jerry Grossman is co-owner and Editor-in-Chief of Digital Imaging Reporter.
In this nostalgic yet insightful conversation, Grossman takes us through his remarkable journey from Nikon's communications manager to co-founder of Digital Imaging Reporter, sharing firsthand experiences of seismic industry shifts. Remember when digital images were dismissed as inferior to film? Or when increasing from 2 to 3 megapixels was revolutionary? Grossman was there, watching skepticism transform into acceptance as technology rapidly evolved.
The digital revolution brought extraordinary challenges. Camera companies simultaneously sold film cameras while developing digital alternatives, all while the internet emerged as a mysterious new frontier. Grossman recalls being suddenly appointed "Vice President of Internet Development" with the mandate to create Nikon's first website, when most people couldn't even define what a website was.
Perhaps most fascinating is Grossman's perspective on today's photography landscape. After smartphones decimated the point-and-shoot market, he's witnessing Gen Z ironically returning to these cameras because "iPhone pictures are too perfect." This quest for authenticity also drives film's resurgence, highlighting how creativity remains the industry's beating heart despite technological disruption.
Beyond the technology, Grossman's stories reveal the deep personal connections formed across competing companies. Through industry asso
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Hosted and produced by Gary Pageau
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After dedicating 30 years to school photography and rising to Head of Sales at the UK's largest school photography company, Ian Hatch found himself unexpectedly redundant at age 54. Rather than retiring or changing careers, he channeled what he candidly calls his "revenge" into something extraordinary – a thriving school photography business that's grown from a single school to 66 in just three years.
One of the secrets to Hatch's continued success lies in his innovative "Moving Memories" technology. By linking printed photographs to videos through augmented reality, he's solved a persistent industry problem: low conversion rates on group photos. When parents purchase a print, they receive a QR code that, when scanned and held over the image, brings their child to life in video form. The genius lies in the exclusivity – the video content is only accessible to those who own the physical print. This approach has transformed typical sales rates from 8-10 per class to nearly 100%, with some classes recording more sales than there are students due to split households wanting their copies.
Alongside his photography business, Hatch has built MOFOTO, a thriving online community that's grown from just two members to nearly 2,600 photographers worldwide. This Facebook group fills the void left by the decline of traditional industry associations, offering support, advice, and camaraderie to volume photographers at all levels. Hatch extends this community through workshops and roadshows across the U.K., sharing his expertise on starting and scaling a school photography business.
By focusing on his strengths and partnering with specialists for everything else, he's created a business model that prioritizes work-life balance alongside profitability. "I'm an outsourcer," he explains. "I don't like to do any work. I want to be
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Hosted and produced by Gary Pageau
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Announcer: Erin Manning