Charlie Roberts, Head of UK and EU, IDNow (the Wirrall, England, joins Sam Sheen and Marie Lundberg to chat about this company's eKYC technology and the use of live video verification across the Benelux region and beyond, detecting possible duress by IDNow's agents to mitigate the risk of illicit actors pressuring innocent individuals to open accounts on their behalf and why it's best not to include your emotional support alpaca when applying for an online account.