Marie Lundberg and Sam Sheen chat with Ben McKee about why natural language processing is the "secret sauce" behind effective adverse media screening as part of a good financial crime compliance programme,"googling" for bad news, using artificial intelligence to search from adverse media semantic meaning to better pinpoint relevant adverse media, lessons learnt from the 1MDB case, a recent complex COVID fraud case involving the use of social media promotion, real life financial crime cases detected through adverse media screening and whether it's possible to undertaken adverse media screening across multiple languages and some sage advice on how to succeed with business development in this new virtual normal environment.