Dr Annalise Vineer joins Sam Sheen and Marie Lundberg for a chat about the thorny issue of financial crime investigations - are banks hitting the mark? What causes their investigations to "fail"? Why are relationship managers so critical to an effective investigation? Annalise also explains why knowing how and what to ask bank personnel AND customers is not a skill to be taken for granted and what can be done to make those SARs more useful for law enforcement.