Marie Lundberg and Sam Sheen chat with Encompass Co-Founder and CEO Wayne Johnson currently in Australia, to chat about the goal of achieving a single digital risk profile of a customer, as part of a tech-enable financial crime prevention programme. Wayne explains the concept of "Intelligence Process Automation" or IPA, and how it's intended to make the onboarding process of customers more efficient and effective, while still detecting bad actors. And no chat about KYC would be complete without touching on the challenge of adverse media screening, the goal of having a "single KYC digital customer profile" and a "show and tell" us story where Wayne explains how his company, while running a demo of their technology to one bank, revealed just who really owned and operated one of its customers.