If your funeral home gets a negative online review, there is a RIGHT way and a WRONG way to handle it. If you handle it the right way, you can turn a negative into a positive. If you handle it the wrong way, you will amplify the problem. On this episode you will learn..
1.) The first thing you must do if you get a negative review
2.) How to publicly respond to the person who left the review
3.) How to get fake reviews removed
#elevatingfuneralservice