Do you text with the families you are serving today? Do you have a way price shoppers can text a question? Are you following up with families after the service is over with text messaging?
Texting families may initially seem impersonal given the nature of death care, but funeral homes that are doing it are sharing how much families appreciate it and how it elevates the level of the service they provide.
On this episode, Ellery and Welton are joined by Craig Meehan from ASD and discuss the following.
1. Examples of how texting is benefiting families and funeral homes
2. How to use texting to win more price shopper calls
3. Ideas on using group texting to provide updates to families