In the midst of a global pandemic that no one saw coming, and the ensuing economic crisis, Tosaporn Sihanatkathakul and his family have endured a much more personal form of loss. In a touching conversation with David and Catherine, the Executive Director of the Landmark Lancaster Hotel Group reflects on the role of legacy and family in business—both literally and as it pertains to those who depend on a hotel for their livelihood.
En route to the new normal, Khun Tosaporn is looking to redesign current meeting spaces into what he describes as ‘goodwill spaces’. He also speaks candidly about the risks of investing in hotels at the moment, and what diversification means to him in the near to medium term.