On this episode of The Playbook Podcast, Rich Spence is joined by Sarah Albert, a mortgage professional in Atlantic Canada. With interest rates continuing to rise, Sarah talks about how she is proactively reaching out to her variable rate clients and keeping them informed on what these changes mean. In a time where most mortgage brokers want to hide, Sarah offers her expert advice on how to have that discussion. Sarah and Rich also touch on the importance of the mental health of our mortgage professionals.