Episode 58: The Evolving Role of the Revenue Manager - How Crisis Breeds Opportunity (Sherri Kimes)

Unconstrained Conversations – An IDeaS Podcast

Unconstrained Conversations – An IDeaS Podcast
Episode 58: The Evolving Role of the Revenue Manager - How Crisis Breeds Opportunity (Sherri Kimes)
Jul 01, 2021 Episode 58
IDeaS

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ Klaus Kohlmayr speaks with Sherri Kimes, the emeritus professor of operations management at the School of Hotel Administration at Cornell University. Sherri specializes in revenue management and has been named the school's graduate teacher of the year three times, and was awarded the Menschel Distinguished Teaching Fellowship by Cornell University in 2014. In this episode the duo discuss: 

  • How the world of revenue management has changed due to the COVID-19 crisis 
  • The unprecedented innovation and resilience of the hospitality industry 
  • Why now is such a great time to begin a career in hospitality, more specifically, revenue management 

Here is the Impact of Covid on the Hotel Industry study that Sherri references in the episode.  

Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast. 

If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn

Episode Artwork Episode 58: The Evolving Role of the Revenue Manager - How Crisis Breeds Opportunity (Sherri Kimes) 20:24 Episode Artwork Episode 57: The Evolving Needs of Revenue Management Support 23:32 Episode Artwork Episode 56: Preparing for the Guest of the Future (with Anand Jindal of Wharf Hotels) 25:00 Episode Artwork Episode 55: A Look at China’s Hospitality Industry (with Jack Widagdo of Six Senses) 26:29 Episode Artwork Episode 54: Career Advice from the Field for Aspiring Revenue Leaders – Part 1 19:48 Episode Artwork Episode 53: How Digitization, Personalization & Merchandising Impact Hotels of the Future (with Frank Trampert) 28:46 Episode Artwork Episode 52: What should we revenue manage—a guest, a service or a space? (with Richard Valtr) 25:22 Episode Artwork Episode 51: Preparing for the Travel & Hospitality Renaissance with Chris Green 25:00 Episode Artwork Episode 50: Convergence & COVID with Max Starkov 39:12 Episode Artwork Episode 49: How Revenue Management has Changed for the Better with Nele Neirynck – Accor 21:45 Episode Artwork Episode 48: The Correlation between Diapers & Beer with Mike Chuma 24:59 Episode Artwork Episode 47: Lessons Hospitality Can Learn from Retail with Marco Nijhof 27:04 Episode Artwork Episode 46: Breaking Down Silos Toward Luxury Commercial Strategy with Jan Arnold – Rocco Forte Hotels 22:21 Episode Artwork Episode 45: Checking the Pulse of Revenue Management – Ulrich Pillau & Klaus Kohlmayr 32:24 Episode Artwork Episode 44: Key Takeaways from the Hospitality Technology Hub Live Event 29:27 Episode Artwork Episode 43: Black Swan Events – How to Overcome the Unexpected 27:58 Episode Artwork Episode 42: A Recipe for Commercial Success – Ben Thomas, Penta Hotels 25:47 Episode Artwork Episode 41: The Ultimate Hotel Tech Talk with Jordan Hollander 23:39 Episode Artwork Episode 40: Reeducating Hotel Guests to Drive Efficiency & Profitability with Rajiv Trivedi 26:16 Episode Artwork Episode 39: Emerging Innovations in Revenue Management—and Beyond! 20:45 Episode Artwork Episode 38: The State of Indian Hospitality & Resetting Your Business with Karishma Singh 28:28 Episode Artwork Episode 37: I’m an Unemployed Revenue Manager—Now What? (with Patrick Wimble) 23:20 Episode Artwork Episode 36: Bring It On with Kristi White of Knowland 45:03 Episode Artwork Episode 35: One Year Later – Checking in on China’s Hospitality Industry 22:16 Episode Artwork Episode 34: Top 5 Most Popular Podcast Episodes for Your 2021 Strategic Reset 2:12