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Houzz We Manage
What will you find here? Tips on houzz to manage yourself. Additionally, you will hear from some of our leaders on houzz they manage, and how they got to where they are now. It’s the perfect way to take in bite-sized development tips and stay connected.
Houzz We Manage
S4E4: Effective Communication in Crucial Conversations
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The Talent Development Team
We all have crucial conversations from time to time whether it be in our personal or professional lives. At work, these conversations can range from sharing tough feedback with a colleague, talking about compensation or performance concerns with your manager, or talking to an upset or frustrated client or customer. These conversations are "crucial" because they are typically conversations between two (or more) people where the stakes are high, opinions are varied, and emotions are running strong. In this episode, we'll give you a few tried and true best practices to help you communicate more effectively during these types of conversations so you can navigate through them successfully.
FOLLOW-UP RESOURCES:
BOOK: Crucial Conversations