[00:00] Kevin, Gene Kim & the making of The Phoenix Project
[05:00] Tampa General Hospital, Obama Care, Losing his mind & getting arrested
[06:00] True innovation is rare & rarely needed
[07:00] Innovation in process-oriented environments is dumb
[09:00] Why behavior change is key and tribes are counter to innovation
[10:00] Cloud First strategies and other wishy-washy word salads
[11:00] There is no talent shortage
[12:30] Analogies are low-fi, that's what we DON'T need when we communicate strategies
[14:30] The fear of failure and why strategy needs humility
[15:00] How systems kill talent
[16:00] People think they are valuable for what they know, but the real value is fast they can learn things
[17:00] Talent shortage - a sign that organisations are slow in recognizing whats needed and slow to develop skills
[18:00] Is the need for transformation a sign that we have a skills gap in our corner offices?
[19:00] Is Chicken Sandwich your constraint?
[21:00] The Sheep syndrome
[22:00] Transformation funding
[23:40] The follower paradigm
[28:30] Cloud redo, Cloud redo, Cloud redo - 100% false positives, fatigue and Why are we doing this?
[30:30] The real Kung-Fu is building world-class operations