{"version":"1.0.0","segments":[{"speaker":"Presenter","startTime":0.96,"endTime":3.48,"body":"Hi everyone. We've"},{"speaker":"Presenter","startTime":0.96,"endTime":3.48,"body":"set up this being an engineer"},{"speaker":"Presenter","startTime":3.48,"endTime":8.04,"body":"podcast as an industry knowledge"},{"speaker":"Presenter","startTime":3.48,"endTime":8.04,"body":"repository, if you will, we hope"},{"speaker":"Presenter","startTime":8.04,"endTime":10.8,"body":"it'll be a tool where engineers"},{"speaker":"Presenter","startTime":8.04,"endTime":10.8,"body":"can learn about and connect with"},{"speaker":"Presenter","startTime":10.8,"endTime":13.83,"body":"other companies, technologies,"},{"speaker":"Presenter","startTime":10.8,"endTime":13.83,"body":"people, resources and"},{"speaker":"Presenter","startTime":13.83,"endTime":17.76,"body":"opportunities. So make some"},{"speaker":"Presenter","startTime":13.83,"endTime":17.76,"body":"connections and enjoy the show."},{"speaker":"Dr. Efrain Serrano","startTime":18.72,"endTime":21.81,"body":"It's only"},{"speaker":"Dr. Efrain Serrano","startTime":18.72,"endTime":21.81,"body":"saying hey, you did a great job."},{"speaker":"Dr. Efrain Serrano","startTime":22.14,"endTime":25.59,"body":"I liked that you did this. I"},{"speaker":"Dr. Efrain Serrano","startTime":22.14,"endTime":25.59,"body":"liked that you perform it. This"},{"speaker":"Dr. Efrain Serrano","startTime":25.77,"endTime":29.97,"body":"is verbally recognition, and"},{"speaker":"Dr. Efrain Serrano","startTime":25.77,"endTime":29.97,"body":"they are going to be happy and"},{"speaker":"Dr. Efrain Serrano","startTime":29.97,"endTime":34.17,"body":"they are going to work more and"},{"speaker":"Dr. Efrain Serrano","startTime":29.97,"endTime":34.17,"body":"play pay more attention and"},{"speaker":"Dr. Efrain Serrano","startTime":34.2,"endTime":35.58,"body":"dedication to the process."},{"speaker":"Aaron Moncur","startTime":49.55,"endTime":52.46,"body":"Hello, and welcome"},{"speaker":"Aaron Moncur","startTime":49.55,"endTime":52.46,"body":"to another episode of The being"},{"speaker":"Aaron Moncur","startTime":52.46,"endTime":57.38,"body":"an engineer podcast. Our guest"},{"speaker":"Aaron Moncur","startTime":52.46,"endTime":57.38,"body":"today is Dr. Efrain Serrano, who"},{"speaker":"Aaron Moncur","startTime":57.38,"endTime":60.56,"body":"currently serves as the director"},{"speaker":"Aaron Moncur","startTime":57.38,"endTime":60.56,"body":"of engineering at Edwards"},{"speaker":"Aaron Moncur","startTime":60.59,"endTime":64.67,"body":"Lifesciences. Efrain has a broad"},{"speaker":"Aaron Moncur","startTime":60.59,"endTime":64.67,"body":"background of experience and"},{"speaker":"Aaron Moncur","startTime":64.67,"endTime":68.78,"body":"expertise in the DMAIC method,"},{"speaker":"Aaron Moncur","startTime":64.67,"endTime":68.78,"body":"medical device development, root"},{"speaker":"Aaron Moncur","startTime":68.78,"endTime":73.16,"body":"cause analysis and continuous"},{"speaker":"Aaron Moncur","startTime":68.78,"endTime":73.16,"body":"improvement and holds a PhD"},{"speaker":"Aaron Moncur","startTime":73.16,"endTime":75.53,"body":"focused in Engineering"},{"speaker":"Aaron Moncur","startTime":73.16,"endTime":75.53,"body":"Management from Walden"},{"speaker":"Aaron Moncur","startTime":75.53,"endTime":78.17,"body":"University. Efrain, welcome to"},{"speaker":"Aaron Moncur","startTime":75.53,"endTime":78.17,"body":"the show."},{"speaker":"Dr. Efrain Serrano","startTime":78.93,"endTime":80.79,"body":"Thank you."},{"speaker":"Dr. Efrain Serrano","startTime":78.93,"endTime":80.79,"body":"Thank you for having me here."},{"speaker":"Aaron Moncur","startTime":81.12,"endTime":83.85,"body":"Well, what made"},{"speaker":"Aaron Moncur","startTime":81.12,"endTime":83.85,"body":"you decide to become an"},{"speaker":"Aaron Moncur","startTime":83.85,"endTime":84.69,"body":"engineer?"},{"speaker":"Dr. Efrain Serrano","startTime":85.11,"endTime":87.84,"body":"Well, it's a"},{"speaker":"Dr. Efrain Serrano","startTime":85.11,"endTime":87.84,"body":"long story, but I will tell you"},{"speaker":"Dr. Efrain Serrano","startTime":87.96,"endTime":93.51,"body":"the short story, I'm at home, my"},{"speaker":"Dr. Efrain Serrano","startTime":87.96,"endTime":93.51,"body":"hobby is aerospace in aerospace"},{"speaker":"Dr. Efrain Serrano","startTime":93.51,"endTime":100.14,"body":"and airplanes. And when I was on"},{"speaker":"Dr. Efrain Serrano","startTime":93.51,"endTime":100.14,"body":"high school, I want to pursue a"},{"speaker":"Dr. Efrain Serrano","startTime":101.13,"endTime":107.01,"body":"degree related to aerospace or"},{"speaker":"Dr. Efrain Serrano","startTime":101.13,"endTime":107.01,"body":"airplane. And searching and"},{"speaker":"Dr. Efrain Serrano","startTime":107.01,"endTime":111.87,"body":"searching, I found this paper,"},{"speaker":"Dr. Efrain Serrano","startTime":107.01,"endTime":111.87,"body":"the the information was about"},{"speaker":"Dr. Efrain Serrano","startTime":111.87,"endTime":116.55,"body":"flying engineer, I was reading"},{"speaker":"Dr. Efrain Serrano","startTime":111.87,"endTime":116.55,"body":"the paper. And one of the"},{"speaker":"Dr. Efrain Serrano","startTime":116.55,"endTime":120.75,"body":"requirements to be flying"},{"speaker":"Dr. Efrain Serrano","startTime":116.55,"endTime":120.75,"body":"engineer is to be an electrical"},{"speaker":"Dr. Efrain Serrano","startTime":120.75,"endTime":124.53,"body":"engineer. And I say, I want to"},{"speaker":"Dr. Efrain Serrano","startTime":120.75,"endTime":124.53,"body":"be an electrical engineer,"},{"speaker":"Dr. Efrain Serrano","startTime":124.53,"endTime":128.76,"body":"because I want to follow. I want"},{"speaker":"Dr. Efrain Serrano","startTime":124.53,"endTime":128.76,"body":"to be in the aerospace industry."},{"speaker":"Dr. Efrain Serrano","startTime":128.76,"endTime":133.41,"body":"And that's why I finish my"},{"speaker":"Dr. Efrain Serrano","startTime":128.76,"endTime":133.41,"body":"career on electric electrical"},{"speaker":"Dr. Efrain Serrano","startTime":133.41,"endTime":133.98,"body":"engineer."},{"speaker":"Aaron Moncur","startTime":134.94,"endTime":138.93,"body":"Great. And then"},{"speaker":"Aaron Moncur","startTime":134.94,"endTime":138.93,"body":"after you graduated, how, what"},{"speaker":"Aaron Moncur","startTime":138.93,"endTime":143.16,"body":"was the, I guess the journey"},{"speaker":"Aaron Moncur","startTime":138.93,"endTime":143.16,"body":"from from then until where you"},{"speaker":"Aaron Moncur","startTime":143.16,"endTime":146.79,"body":"are now because you're you're in"},{"speaker":"Aaron Moncur","startTime":143.16,"endTime":146.79,"body":"medical devices, right now? Did"},{"speaker":"Aaron Moncur","startTime":146.79,"endTime":150.57,"body":"you stop in aerospace along the"},{"speaker":"Aaron Moncur","startTime":146.79,"endTime":150.57,"body":"way? Or did you go right into"},{"speaker":"Aaron Moncur","startTime":150.6,"endTime":151.65,"body":"medical devices?"},{"speaker":"Dr. Efrain Serrano","startTime":152.55,"endTime":154.56,"body":"As a matter"},{"speaker":"Dr. Efrain Serrano","startTime":152.55,"endTime":154.56,"body":"of fact, yes. To answer your"},{"speaker":"Dr. Efrain Serrano","startTime":154.56,"endTime":157.56,"body":"question quickly, yes, I went"},{"speaker":"Dr. Efrain Serrano","startTime":154.56,"endTime":157.56,"body":"directly to medical devices,"},{"speaker":"Dr. Efrain Serrano","startTime":157.59,"endTime":161.34,"body":"medical devices, but this there"},{"speaker":"Dr. Efrain Serrano","startTime":157.59,"endTime":161.34,"body":"is a story behind that. I was"},{"speaker":"Dr. Efrain Serrano","startTime":161.4,"endTime":167.7,"body":"applying outside for aerospace"},{"speaker":"Dr. Efrain Serrano","startTime":161.4,"endTime":167.7,"body":"engineer and nothing came. And"},{"speaker":"Dr. Efrain Serrano","startTime":167.7,"endTime":172.77,"body":"then this company, Edward, like"},{"speaker":"Dr. Efrain Serrano","startTime":167.7,"endTime":172.77,"body":"science called me. And I say,"},{"speaker":"Dr. Efrain Serrano","startTime":172.77,"endTime":176.55,"body":"Okay, I will, I will try"},{"speaker":"Dr. Efrain Serrano","startTime":172.77,"endTime":176.55,"body":"ailleurs medical devices, and"},{"speaker":"Dr. Efrain Serrano","startTime":176.58,"endTime":180.87,"body":"they hire me. And as a matter of"},{"speaker":"Dr. Efrain Serrano","startTime":176.58,"endTime":180.87,"body":"fact, I like it. And I like the"},{"speaker":"Dr. Efrain Serrano","startTime":180.87,"endTime":185.34,"body":"medical device. I like saving"},{"speaker":"Dr. Efrain Serrano","startTime":180.87,"endTime":185.34,"body":"life life. And I decided to stay"},{"speaker":"Dr. Efrain Serrano","startTime":186.0,"endTime":190.68,"body":"however my sole follow my"},{"speaker":"Dr. Efrain Serrano","startTime":186.0,"endTime":190.68,"body":"dreams. Oh, is that right? Yeah."},{"speaker":"Dr. Efrain Serrano","startTime":190.83,"endTime":195.51,"body":"My son follow my dream he he"},{"speaker":"Dr. Efrain Serrano","startTime":190.83,"endTime":195.51,"body":"pursue a bachelor degree. I"},{"speaker":"Dr. Efrain Serrano","startTime":195.51,"endTime":198.12,"body":"don't know if it's science."},{"speaker":"Dr. Efrain Serrano","startTime":195.51,"endTime":198.12,"body":"Right now. He's a pilot. He"},{"speaker":"Dr. Efrain Serrano","startTime":198.12,"endTime":198.81,"body":"follow my dream."},{"speaker":"Aaron Moncur","startTime":199.139,"endTime":202.289,"body":"Oh, very cool. So"},{"speaker":"Aaron Moncur","startTime":199.139,"endTime":202.289,"body":"you get get to live vicariously"},{"speaker":"Aaron Moncur","startTime":202.289,"endTime":206.399,"body":"through him. That's awesome."},{"speaker":"Aaron Moncur","startTime":202.289,"endTime":206.399,"body":"Yeah. All right. Well, in in"},{"speaker":"Aaron Moncur","startTime":206.399,"endTime":210.659,"body":"2015, you published your"},{"speaker":"Aaron Moncur","startTime":206.399,"endTime":210.659,"body":"doctoral dissertation titled,"},{"speaker":"Aaron Moncur","startTime":210.929,"endTime":214.949,"body":"efficient management of cross"},{"speaker":"Aaron Moncur","startTime":210.929,"endTime":214.949,"body":"cultural manufacturing teams in"},{"speaker":"Aaron Moncur","startTime":214.949,"endTime":218.969,"body":"the Dominican Republic. And even"},{"speaker":"Aaron Moncur","startTime":214.949,"endTime":218.969,"body":"though the focus of your paper"},{"speaker":"Aaron Moncur","startTime":218.969,"endTime":222.569,"body":"was was teams in the Dominican"},{"speaker":"Aaron Moncur","startTime":218.969,"endTime":222.569,"body":"Republic, I'm guessing the"},{"speaker":"Aaron Moncur","startTime":222.569,"endTime":226.529,"body":"principles that you discuss are"},{"speaker":"Aaron Moncur","startTime":222.569,"endTime":226.529,"body":"relevant to cross cultural teams"},{"speaker":"Aaron Moncur","startTime":226.529,"endTime":230.069,"body":"in other parts of the world,"},{"speaker":"Aaron Moncur","startTime":226.529,"endTime":230.069,"body":"including companies here in the"},{"speaker":"Aaron Moncur","startTime":230.069,"endTime":232.079,"body":"US is that fair to say?"},{"speaker":"Dr. Efrain Serrano","startTime":232.45,"endTime":235.24,"body":"Nice for"},{"speaker":"Dr. Efrain Serrano","startTime":232.45,"endTime":235.24,"body":"Aaron is very for, even though I"},{"speaker":"Dr. Efrain Serrano","startTime":235.24,"endTime":239.89,"body":"focus my, my dissertation on"},{"speaker":"Dr. Efrain Serrano","startTime":235.24,"endTime":239.89,"body":"Dominica Republic, and we're"},{"speaker":"Dr. Efrain Serrano","startTime":239.89,"endTime":245.11,"body":"going to talk about that is"},{"speaker":"Dr. Efrain Serrano","startTime":239.89,"endTime":245.11,"body":"applied to any culture in us or"},{"speaker":"Dr. Efrain Serrano","startTime":245.14,"endTime":252.01,"body":"outside the US or China, Mexico."},{"speaker":"Dr. Efrain Serrano","startTime":245.14,"endTime":252.01,"body":"During my dissertation. I was"},{"speaker":"Dr. Efrain Serrano","startTime":252.13,"endTime":258.49,"body":"searching researching papers"},{"speaker":"Dr. Efrain Serrano","startTime":252.13,"endTime":258.49,"body":"regarding China culture, Mexico"},{"speaker":"Dr. Efrain Serrano","startTime":258.49,"endTime":262.03,"body":"culture, and I take some pieces"},{"speaker":"Dr. Efrain Serrano","startTime":258.49,"endTime":262.03,"body":"from there and apply that to my"},{"speaker":"Dr. Efrain Serrano","startTime":262.03,"endTime":262.69,"body":"dissertation."},{"speaker":"Aaron Moncur","startTime":263.1,"endTime":266.01,"body":"Great, great. Now,"},{"speaker":"Aaron Moncur","startTime":263.1,"endTime":266.01,"body":"how did you come up with this"},{"speaker":"Aaron Moncur","startTime":266.01,"endTime":269.79,"body":"idea? What What was the"},{"speaker":"Aaron Moncur","startTime":266.01,"endTime":269.79,"body":"motivation there? Where did the"},{"speaker":"Aaron Moncur","startTime":269.79,"endTime":271.02,"body":"topic come from?"},{"speaker":"Dr. Efrain Serrano","startTime":271.56,"endTime":274.38,"body":"A good"},{"speaker":"Dr. Efrain Serrano","startTime":271.56,"endTime":274.38,"body":"question. Thanks to Edwards."},{"speaker":"Dr. Efrain Serrano","startTime":275.31,"endTime":280.71,"body":"Edwards, gave me provide me the"},{"speaker":"Dr. Efrain Serrano","startTime":275.31,"endTime":280.71,"body":"opportunity. And they assigned"},{"speaker":"Dr. Efrain Serrano","startTime":280.71,"endTime":286.59,"body":"me to Dominican Republic. assets"},{"speaker":"Dr. Efrain Serrano","startTime":280.71,"endTime":286.59,"body":"to start up the plan in Dominica"},{"speaker":"Dr. Efrain Serrano","startTime":286.59,"endTime":290.01,"body":"Republic saying you need"},{"speaker":"Dr. Efrain Serrano","startTime":286.59,"endTime":290.01,"body":"manager. As a matter of fact, I"},{"speaker":"Dr. Efrain Serrano","startTime":290.01,"endTime":295.38,"body":"was two years ago one year ago"},{"speaker":"Dr. Efrain Serrano","startTime":290.01,"endTime":295.38,"body":"before I finished my master's"},{"speaker":"Dr. Efrain Serrano","startTime":295.38,"endTime":298.53,"body":"degree are in Union marriage"},{"speaker":"Dr. Efrain Serrano","startTime":295.38,"endTime":298.53,"body":"management. And that's why they"},{"speaker":"Dr. Efrain Serrano","startTime":298.53,"endTime":303.99,"body":"gave me the opportunity either"},{"speaker":"Dr. Efrain Serrano","startTime":298.53,"endTime":303.99,"body":"We're development and, and they"},{"speaker":"Dr. Efrain Serrano","startTime":303.99,"endTime":306.99,"body":"assigned me as a manager in"},{"speaker":"Dr. Efrain Serrano","startTime":303.99,"endTime":306.99,"body":"Dominican Republic. What"},{"speaker":"Dr. Efrain Serrano","startTime":306.99,"endTime":311.16,"body":"happened there, even though we"},{"speaker":"Dr. Efrain Serrano","startTime":306.99,"endTime":311.16,"body":"are, I grew up in Puerto Rico,"},{"speaker":"Dr. Efrain Serrano","startTime":311.46,"endTime":316.44,"body":"and I was in Puerto Rico. But by"},{"speaker":"Dr. Efrain Serrano","startTime":311.46,"endTime":316.44,"body":"that time, even though Dominican"},{"speaker":"Dr. Efrain Serrano","startTime":316.44,"endTime":320.28,"body":"Republic and Puerto Rico are"},{"speaker":"Dr. Efrain Serrano","startTime":316.44,"endTime":320.28,"body":"close, and we speak the same"},{"speaker":"Dr. Efrain Serrano","startTime":320.28,"endTime":324.78,"body":"language, the culture is totally"},{"speaker":"Dr. Efrain Serrano","startTime":320.28,"endTime":324.78,"body":"different. Mm hmm. And"},{"speaker":"Dr. Efrain Serrano","startTime":324.78,"endTime":331.5,"body":"basically, for me was hard to"},{"speaker":"Dr. Efrain Serrano","startTime":324.78,"endTime":331.5,"body":"understand the culture. And"},{"speaker":"Dr. Efrain Serrano","startTime":331.68,"endTime":336.87,"body":"basically, I start learning from"},{"speaker":"Dr. Efrain Serrano","startTime":331.68,"endTime":336.87,"body":"them. I start learning from them"},{"speaker":"Dr. Efrain Serrano","startTime":336.87,"endTime":343.92,"body":"from their star, Mike, I can say"},{"speaker":"Dr. Efrain Serrano","startTime":336.87,"endTime":343.92,"body":"curiosity, to start looking for"},{"speaker":"Dr. Efrain Serrano","startTime":343.95,"endTime":349.53,"body":"different paper on the internet."},{"speaker":"Dr. Efrain Serrano","startTime":343.95,"endTime":349.53,"body":"expatriate people who have this"},{"speaker":"Dr. Efrain Serrano","startTime":349.56,"endTime":352.68,"body":"spirit like me, and start"},{"speaker":"Dr. Efrain Serrano","startTime":349.56,"endTime":352.68,"body":"reading and reading, I say, Oh,"},{"speaker":"Dr. Efrain Serrano","startTime":352.68,"endTime":357.21,"body":"I like this. I like that, oh, I"},{"speaker":"Dr. Efrain Serrano","startTime":352.68,"endTime":357.21,"body":"can try this. in Dominican"},{"speaker":"Dr. Efrain Serrano","startTime":357.21,"endTime":361.38,"body":"Republic. And basically, from"},{"speaker":"Dr. Efrain Serrano","startTime":357.21,"endTime":361.38,"body":"there, I say, Hey, I'm doing"},{"speaker":"Dr. Efrain Serrano","startTime":361.38,"endTime":368.52,"body":"research. I always my goal was"},{"speaker":"Dr. Efrain Serrano","startTime":361.38,"endTime":368.52,"body":"to be to pursue a doctoral"},{"speaker":"Dr. Efrain Serrano","startTime":368.52,"endTime":372.21,"body":"degree. And from there, start"},{"speaker":"Dr. Efrain Serrano","startTime":368.52,"endTime":372.21,"body":"the, the process from there"},{"speaker":"Dr. Efrain Serrano","startTime":372.21,"endTime":376.89,"body":"start a process to pursue a"},{"speaker":"Dr. Efrain Serrano","startTime":372.21,"endTime":376.89,"body":"doctorate degree. I started my"},{"speaker":"Dr. Efrain Serrano","startTime":376.89,"endTime":381.96,"body":"research during college that"},{"speaker":"Dr. Efrain Serrano","startTime":376.89,"endTime":381.96,"body":"allow me, because my busy time,"},{"speaker":"Dr. Efrain Serrano","startTime":381.99,"endTime":386.76,"body":"allow me to share my time work"},{"speaker":"Dr. Efrain Serrano","startTime":381.99,"endTime":386.76,"body":"time versus college. And I found"},{"speaker":"Dr. Efrain Serrano","startTime":386.76,"endTime":390.45,"body":"these university and they gave"},{"speaker":"Dr. Efrain Serrano","startTime":386.76,"endTime":390.45,"body":"me the opportunity. They"},{"speaker":"Dr. Efrain Serrano","startTime":390.45,"endTime":395.52,"body":"interview me. And I pass the"},{"speaker":"Dr. Efrain Serrano","startTime":390.45,"endTime":395.52,"body":"interview, and I start my PhD."},{"speaker":"Dr. Efrain Serrano","startTime":396.03,"endTime":396.9,"body":"Cool."},{"speaker":"Aaron Moncur","startTime":396.93,"endTime":398.73,"body":"For that must have"},{"speaker":"Aaron Moncur","startTime":396.93,"endTime":398.73,"body":"been an exciting time."},{"speaker":"Dr. Efrain Serrano","startTime":399.06,"endTime":400.08,"body":"Oh, yeah."},{"speaker":"Dr. Efrain Serrano","startTime":399.06,"endTime":400.08,"body":"Yeah."},{"speaker":"Aaron Moncur","startTime":401.13,"endTime":402.96,"body":"Well, one of the"},{"speaker":"Aaron Moncur","startTime":401.13,"endTime":402.96,"body":"big points you make in your"},{"speaker":"Aaron Moncur","startTime":402.96,"endTime":407.85,"body":"dissertation is that the success"},{"speaker":"Aaron Moncur","startTime":402.96,"endTime":407.85,"body":"rate of expatriate managers is"},{"speaker":"Aaron Moncur","startTime":407.85,"endTime":412.74,"body":"low end is a concern for top"},{"speaker":"Aaron Moncur","startTime":407.85,"endTime":412.74,"body":"management in corporations. Can"},{"speaker":"Aaron Moncur","startTime":412.74,"endTime":416.76,"body":"you talk a little bit about why"},{"speaker":"Aaron Moncur","startTime":412.74,"endTime":416.76,"body":"you found that success rate to"},{"speaker":"Aaron Moncur","startTime":416.76,"endTime":417.87,"body":"be so low?"},{"speaker":"Dr. Efrain Serrano","startTime":418.71,"endTime":420.24,"body":"Yeah,"},{"speaker":"Dr. Efrain Serrano","startTime":418.71,"endTime":420.24,"body":"that's, that's right. Well, let"},{"speaker":"Dr. Efrain Serrano","startTime":420.24,"endTime":424.05,"body":"me clarify, the my dissertation"},{"speaker":"Dr. Efrain Serrano","startTime":420.24,"endTime":424.05,"body":"was in 2015, when I was doing"},{"speaker":"Dr. Efrain Serrano","startTime":424.05,"endTime":428.73,"body":"the research search was 2012."},{"speaker":"Dr. Efrain Serrano","startTime":424.05,"endTime":428.73,"body":"These processes all cross"},{"speaker":"Dr. Efrain Serrano","startTime":428.73,"endTime":433.62,"body":"cultural thing was new word, it"},{"speaker":"Dr. Efrain Serrano","startTime":428.73,"endTime":433.62,"body":"was new for corporate because"},{"speaker":"Dr. Efrain Serrano","startTime":433.95,"endTime":440.55,"body":"they weren't in corporate on"},{"speaker":"Dr. Efrain Serrano","startTime":433.95,"endTime":440.55,"body":"corporates, they were learning."},{"speaker":"Dr. Efrain Serrano","startTime":441.06,"endTime":444.03,"body":"And they were transferring"},{"speaker":"Dr. Efrain Serrano","startTime":441.06,"endTime":444.03,"body":"operation to different area,"},{"speaker":"Dr. Efrain Serrano","startTime":444.03,"endTime":450.51,"body":"China Mexico, and, and my"},{"speaker":"Dr. Efrain Serrano","startTime":444.03,"endTime":450.51,"body":"research was based looking,"},{"speaker":"Dr. Efrain Serrano","startTime":451.02,"endTime":457.17,"body":"looking different articles, or"},{"speaker":"Dr. Efrain Serrano","startTime":451.02,"endTime":457.17,"body":"paper, I found that the reason"},{"speaker":"Dr. Efrain Serrano","startTime":457.17,"endTime":462.27,"body":"for that low rate is because"},{"speaker":"Dr. Efrain Serrano","startTime":457.17,"endTime":462.27,"body":"there are several reasons. One"},{"speaker":"Dr. Efrain Serrano","startTime":462.3,"endTime":469.14,"body":"is training. Expected a manager"},{"speaker":"Dr. Efrain Serrano","startTime":462.3,"endTime":469.14,"body":"from us who, who are transferred"},{"speaker":"Dr. Efrain Serrano","startTime":469.14,"endTime":474.15,"body":"to another country, they don't"},{"speaker":"Dr. Efrain Serrano","startTime":469.14,"endTime":474.15,"body":"receive the right training for"},{"speaker":"Dr. Efrain Serrano","startTime":474.15,"endTime":480.87,"body":"their company. And the second"},{"speaker":"Dr. Efrain Serrano","startTime":474.15,"endTime":480.87,"body":"big issue is family, the family"},{"speaker":"Dr. Efrain Serrano","startTime":481.02,"endTime":486.72,"body":"dinner at that dinner that or"},{"speaker":"Dr. Efrain Serrano","startTime":481.02,"endTime":486.72,"body":"doesn't adapt to, to, to the new"},{"speaker":"Dr. Efrain Serrano","startTime":486.72,"endTime":490.74,"body":"culture. And that is a pressure"},{"speaker":"Dr. Efrain Serrano","startTime":486.72,"endTime":490.74,"body":"for the manager, because they"},{"speaker":"Dr. Efrain Serrano","startTime":490.74,"endTime":494.61,"body":"need to deal with the day to day"},{"speaker":"Dr. Efrain Serrano","startTime":490.74,"endTime":494.61,"body":"of work, plus the pressure for"},{"speaker":"Dr. Efrain Serrano","startTime":494.61,"endTime":498.15,"body":"the family that they don't like"},{"speaker":"Dr. Efrain Serrano","startTime":494.61,"endTime":498.15,"body":"the country for some reason."},{"speaker":"Dr. Efrain Serrano","startTime":498.15,"endTime":503.76,"body":"Because they they they came for"},{"speaker":"Dr. Efrain Serrano","startTime":498.15,"endTime":503.76,"body":"example, my case, I came from"},{"speaker":"Dr. Efrain Serrano","startTime":503.76,"endTime":507.45,"body":"Puerto Rico, I moved to"},{"speaker":"Dr. Efrain Serrano","startTime":503.76,"endTime":507.45,"body":"Dominican Republic, even as I"},{"speaker":"Dr. Efrain Serrano","startTime":507.45,"endTime":511.11,"body":"told even though we are close,"},{"speaker":"Dr. Efrain Serrano","startTime":507.45,"endTime":511.11,"body":"is different culture, different"},{"speaker":"Dr. Efrain Serrano","startTime":511.68,"endTime":519.3,"body":"environment. And for me was easy"},{"speaker":"Dr. Efrain Serrano","startTime":511.68,"endTime":519.3,"body":"because my children was were"},{"speaker":"Dr. Efrain Serrano","startTime":520.14,"endTime":524.55,"body":"younger, but for a lot of people"},{"speaker":"Dr. Efrain Serrano","startTime":520.14,"endTime":524.55,"body":"are are hard because you have"},{"speaker":"Dr. Efrain Serrano","startTime":526.02,"endTime":530.04,"body":"adult children or teenagers that"},{"speaker":"Dr. Efrain Serrano","startTime":526.02,"endTime":530.04,"body":"if you move it to a to another"},{"speaker":"Dr. Efrain Serrano","startTime":530.04,"endTime":535.35,"body":"country, they will not that to"},{"speaker":"Dr. Efrain Serrano","startTime":530.04,"endTime":535.35,"body":"that system. And that's why that"},{"speaker":"Dr. Efrain Serrano","startTime":535.35,"endTime":540.6,"body":"was that's why delay the array"},{"speaker":"Dr. Efrain Serrano","startTime":535.35,"endTime":540.6,"body":"was slow because Minaya set the"},{"speaker":"Dr. Efrain Serrano","startTime":540.6,"endTime":545.64,"body":"challenge. They asked the time"},{"speaker":"Dr. Efrain Serrano","startTime":540.6,"endTime":545.64,"body":"because they they like to tell"},{"speaker":"Dr. Efrain Serrano","startTime":545.64,"endTime":549.48,"body":"the company like they'd like the"},{"speaker":"Dr. Efrain Serrano","startTime":545.64,"endTime":549.48,"body":"challenge to be a new country."},{"speaker":"Dr. Efrain Serrano","startTime":551.04,"endTime":554.28,"body":"The family I said the challenge,"},{"speaker":"Dr. Efrain Serrano","startTime":551.04,"endTime":554.28,"body":"but at the moment to be there"},{"speaker":"Dr. Efrain Serrano","startTime":554.28,"endTime":558.39,"body":"and the new country is totally"},{"speaker":"Dr. Efrain Serrano","startTime":554.28,"endTime":558.39,"body":"different. And they the impact"},{"speaker":"Dr. Efrain Serrano","startTime":558.39,"endTime":562.41,"body":"is their thing. They they're"},{"speaker":"Dr. Efrain Serrano","startTime":558.39,"endTime":562.41,"body":"trying to adapt to the country."},{"speaker":"Dr. Efrain Serrano","startTime":562.77,"endTime":567.6,"body":"And it's hard. And then at the"},{"speaker":"Dr. Efrain Serrano","startTime":562.77,"endTime":567.6,"body":"end, families first and minor,"},{"speaker":"Dr. Efrain Serrano","startTime":567.6,"endTime":570.87,"body":"you take the decision to say I"},{"speaker":"Dr. Efrain Serrano","startTime":567.6,"endTime":570.87,"body":"quit, I need to go back to"},{"speaker":"Dr. Efrain Serrano","startTime":570.87,"endTime":572.04,"body":"mainland us."},{"speaker":"Aaron Moncur","startTime":572.339,"endTime":574.799,"body":"Interesting, which"},{"speaker":"Aaron Moncur","startTime":572.339,"endTime":574.799,"body":"is totally understandable,"},{"speaker":"Aaron Moncur","startTime":574.799,"endTime":577.769,"body":"right? If you're trying to do"},{"speaker":"Aaron Moncur","startTime":574.799,"endTime":577.769,"body":"everything you can for your"},{"speaker":"Aaron Moncur","startTime":577.769,"endTime":580.889,"body":"company, but at the end of the"},{"speaker":"Aaron Moncur","startTime":577.769,"endTime":580.889,"body":"day, like you said, families"},{"speaker":"Aaron Moncur","startTime":580.889,"endTime":582.539,"body":"first you got to take care of"},{"speaker":"Aaron Moncur","startTime":580.889,"endTime":582.539,"body":"your family."},{"speaker":"Dr. Efrain Serrano","startTime":582.809,"endTime":584.579,"body":"Yeah, that's"},{"speaker":"Dr. Efrain Serrano","startTime":582.809,"endTime":584.579,"body":"right. That's right."},{"speaker":"Aaron Moncur","startTime":584.97,"endTime":587.94,"body":"Can you This is"},{"speaker":"Aaron Moncur","startTime":584.97,"endTime":587.94,"body":"all very fascinating to me it"},{"speaker":"Aaron Moncur","startTime":587.94,"endTime":591.69,"body":"right. I had never really"},{"speaker":"Aaron Moncur","startTime":587.94,"endTime":591.69,"body":"considered that dynamic before"},{"speaker":"Aaron Moncur","startTime":591.69,"endTime":594.66,"body":"you and I met and started"},{"speaker":"Aaron Moncur","startTime":591.69,"endTime":594.66,"body":"talking about your dissertation."},{"speaker":"Aaron Moncur","startTime":594.93,"endTime":600.57,"body":"Can you share a specific example"},{"speaker":"Aaron Moncur","startTime":594.93,"endTime":600.57,"body":"of cultural disconnects? Between"},{"speaker":"Aaron Moncur","startTime":600.6,"endTime":605.46,"body":"us managers and non US workers"},{"speaker":"Aaron Moncur","startTime":600.6,"endTime":605.46,"body":"that that you have observed to"},{"speaker":"Aaron Moncur","startTime":605.46,"endTime":607.5,"body":"make communication difficult."},{"speaker":"Dr. Efrain Serrano","startTime":610.289,"endTime":616.289,"body":"Wow. Nice."},{"speaker":"Dr. Efrain Serrano","startTime":610.289,"endTime":616.289,"body":"It's a good question. Basically,"},{"speaker":"Dr. Efrain Serrano","startTime":616.319,"endTime":621.359,"body":"that is connection, that"},{"speaker":"Dr. Efrain Serrano","startTime":616.319,"endTime":621.359,"body":"connection is we as a as a US"},{"speaker":"Dr. Efrain Serrano","startTime":621.359,"endTime":629.609,"body":"citizen and manager managing"},{"speaker":"Dr. Efrain Serrano","startTime":621.359,"endTime":629.609,"body":"income and US company, we learn"},{"speaker":"Dr. Efrain Serrano","startTime":630.209,"endTime":636.959,"body":"them manage management skill. We"},{"speaker":"Dr. Efrain Serrano","startTime":630.209,"endTime":636.959,"body":"learn from the school or from a"},{"speaker":"Dr. Efrain Serrano","startTime":636.959,"endTime":642.389,"body":"from another peers or manager or"},{"speaker":"Dr. Efrain Serrano","startTime":636.959,"endTime":642.389,"body":"leader that you follow that"},{"speaker":"Dr. Efrain Serrano","startTime":642.389,"endTime":645.689,"body":"there are good management"},{"speaker":"Dr. Efrain Serrano","startTime":642.389,"endTime":645.689,"body":"manager. And we are trying to"},{"speaker":"Dr. Efrain Serrano","startTime":645.689,"endTime":654.599,"body":"adapt that to a new country, and"},{"speaker":"Dr. Efrain Serrano","startTime":645.689,"endTime":654.599,"body":"sometimes hard. Because, as I"},{"speaker":"Dr. Efrain Serrano","startTime":654.629,"endTime":659.399,"body":"mentioned to you, when we were"},{"speaker":"Dr. Efrain Serrano","startTime":654.629,"endTime":659.399,"body":"talking, you can now use the"},{"speaker":"Dr. Efrain Serrano","startTime":659.399,"endTime":664.499,"body":"same tool that you are using us"},{"speaker":"Dr. Efrain Serrano","startTime":659.399,"endTime":664.499,"body":"in other country like China,"},{"speaker":"Dr. Efrain Serrano","startTime":664.499,"endTime":671.009,"body":"Mexico, Costa Rica, because that"},{"speaker":"Dr. Efrain Serrano","startTime":664.499,"endTime":671.009,"body":"will not work. I know that we're"},{"speaker":"Dr. Efrain Serrano","startTime":671.009,"endTime":674.639,"body":"going to talk about more later."},{"speaker":"Dr. Efrain Serrano","startTime":671.009,"endTime":674.639,"body":"But you need to start the first"},{"speaker":"Dr. Efrain Serrano","startTime":674.639,"endTime":678.839,"body":"step is to start, if you move to"},{"speaker":"Dr. Efrain Serrano","startTime":674.639,"endTime":678.839,"body":"another country, as an"},{"speaker":"Dr. Efrain Serrano","startTime":678.839,"endTime":682.769,"body":"expatriate, you need to start"},{"speaker":"Dr. Efrain Serrano","startTime":678.839,"endTime":682.769,"body":"the first step is to start"},{"speaker":"Dr. Efrain Serrano","startTime":682.769,"endTime":687.449,"body":"learning your team and start"},{"speaker":"Dr. Efrain Serrano","startTime":682.769,"endTime":687.449,"body":"talking with your team start."},{"speaker":"Dr. Efrain Serrano","startTime":689.189,"endTime":693.749,"body":"Understand, then the behaviors,"},{"speaker":"Dr. Efrain Serrano","startTime":689.189,"endTime":693.749,"body":"what they like, what they taste"},{"speaker":"Dr. Efrain Serrano","startTime":693.749,"endTime":699.359,"body":"like. And, and basically, to be"},{"speaker":"Dr. Efrain Serrano","startTime":693.749,"endTime":699.359,"body":"successful, that is the first"},{"speaker":"Dr. Efrain Serrano","startTime":699.359,"endTime":704.969,"body":"step. And try to connect that"},{"speaker":"Dr. Efrain Serrano","startTime":699.359,"endTime":704.969,"body":"with that new people."},{"speaker":"Aaron Moncur","startTime":705.36,"endTime":708.15,"body":"Okay, all right."},{"speaker":"Aaron Moncur","startTime":705.36,"endTime":708.15,"body":"So you're speaking specifically"},{"speaker":"Aaron Moncur","startTime":708.15,"endTime":711.9,"body":"about expatriates, expats"},{"speaker":"Aaron Moncur","startTime":708.15,"endTime":711.9,"body":"managers from the US that move"},{"speaker":"Aaron Moncur","startTime":711.9,"endTime":715.59,"body":"to a different country, and then"},{"speaker":"Aaron Moncur","startTime":711.9,"endTime":715.59,"body":"are working in this new country"},{"speaker":"Aaron Moncur","startTime":715.59,"endTime":720.03,"body":"with the people who live there"},{"speaker":"Aaron Moncur","startTime":715.59,"endTime":720.03,"body":"and their culture? What about"},{"speaker":"Aaron Moncur","startTime":720.03,"endTime":724.77,"body":"for managers that are still here"},{"speaker":"Aaron Moncur","startTime":720.03,"endTime":724.77,"body":"in the US working, but their"},{"speaker":"Aaron Moncur","startTime":724.77,"endTime":729.51,"body":"labor force is largely made up"},{"speaker":"Aaron Moncur","startTime":724.77,"endTime":729.51,"body":"of folks who weren't born in the"},{"speaker":"Aaron Moncur","startTime":729.51,"endTime":733.68,"body":"US who moved here at some point?"},{"speaker":"Aaron Moncur","startTime":729.51,"endTime":733.68,"body":"Are these tools and strategies"},{"speaker":"Aaron Moncur","startTime":733.68,"endTime":736.5,"body":"that you discussed in your"},{"speaker":"Aaron Moncur","startTime":733.68,"endTime":736.5,"body":"dissertation? Are they still"},{"speaker":"Aaron Moncur","startTime":736.53,"endTime":738.03,"body":"applicable for that situation?"},{"speaker":"Dr. Efrain Serrano","startTime":738.149,"endTime":742.139,"body":"Yes, the"},{"speaker":"Dr. Efrain Serrano","startTime":738.149,"endTime":742.139,"body":"principles are the same. For me,"},{"speaker":"Dr. Efrain Serrano","startTime":742.169,"endTime":747.119,"body":"let me give you an example."},{"speaker":"Dr. Efrain Serrano","startTime":742.169,"endTime":747.119,"body":"Right. In your van Draper, I"},{"speaker":"Dr. Efrain Serrano","startTime":747.119,"endTime":751.829,"body":"have people from non US citizen"},{"speaker":"Dr. Efrain Serrano","startTime":747.119,"endTime":751.829,"body":"people from Mexico. And the"},{"speaker":"Dr. Efrain Serrano","startTime":751.829,"endTime":755.369,"body":"principles are saying you need"},{"speaker":"Dr. Efrain Serrano","startTime":751.829,"endTime":755.369,"body":"you need to learn your your"},{"speaker":"Dr. Efrain Serrano","startTime":755.399,"endTime":758.519,"body":"direct report, you need to learn"},{"speaker":"Dr. Efrain Serrano","startTime":755.399,"endTime":758.519,"body":"the people that are working with"},{"speaker":"Dr. Efrain Serrano","startTime":758.519,"endTime":764.759,"body":"you to understand basically,"},{"speaker":"Dr. Efrain Serrano","startTime":758.519,"endTime":764.759,"body":"what they like what they, they,"},{"speaker":"Dr. Efrain Serrano","startTime":765.059,"endTime":769.169,"body":"what motivate them to continue"},{"speaker":"Dr. Efrain Serrano","startTime":765.059,"endTime":769.169,"body":"doing the right work. And that"},{"speaker":"Dr. Efrain Serrano","startTime":769.169,"endTime":772.589,"body":"is the first step you need to"},{"speaker":"Dr. Efrain Serrano","startTime":769.169,"endTime":772.589,"body":"learn you, the people around"},{"speaker":"Dr. Efrain Serrano","startTime":772.589,"endTime":777.299,"body":"you. And as soon as you learn"},{"speaker":"Dr. Efrain Serrano","startTime":772.589,"endTime":777.299,"body":"that, you are going to prepare"},{"speaker":"Dr. Efrain Serrano","startTime":777.299,"endTime":783.869,"body":"this strategy of what you're"},{"speaker":"Dr. Efrain Serrano","startTime":777.299,"endTime":783.869,"body":"going to do with your peer with"},{"speaker":"Dr. Efrain Serrano","startTime":783.869,"endTime":789.569,"body":"your employee to be successful."},{"speaker":"Dr. Efrain Serrano","startTime":783.869,"endTime":789.569,"body":"The first step is learn. Learn"},{"speaker":"Dr. Efrain Serrano","startTime":789.599,"endTime":791.039,"body":"the people around you."},{"speaker":"Aaron Moncur","startTime":791.669,"endTime":795.599,"body":"How how would you"},{"speaker":"Aaron Moncur","startTime":791.669,"endTime":795.599,"body":"suggest that managers go about"},{"speaker":"Aaron Moncur","startTime":795.599,"endTime":800.279,"body":"doing that? Because we might not"},{"speaker":"Aaron Moncur","startTime":795.599,"endTime":800.279,"body":"even know what we don't know,"},{"speaker":"Aaron Moncur","startTime":800.309,"endTime":805.019,"body":"right? Working with a different"},{"speaker":"Aaron Moncur","startTime":800.309,"endTime":805.019,"body":"culture and people who are used"},{"speaker":"Aaron Moncur","startTime":805.019,"endTime":808.769,"body":"to their culture and we're used"},{"speaker":"Aaron Moncur","startTime":805.019,"endTime":808.769,"body":"to our culture, what's what's a"},{"speaker":"Aaron Moncur","startTime":808.769,"endTime":812.129,"body":"good place to start? Like what's"},{"speaker":"Aaron Moncur","startTime":808.769,"endTime":812.129,"body":"what's a concrete actionable"},{"speaker":"Aaron Moncur","startTime":812.129,"endTime":816.269,"body":"step that a manager could take"},{"speaker":"Aaron Moncur","startTime":812.129,"endTime":816.269,"body":"to start learning about the the"},{"speaker":"Aaron Moncur","startTime":816.269,"endTime":819.329,"body":"culture of the people with whom"},{"speaker":"Aaron Moncur","startTime":816.269,"endTime":819.329,"body":"he or she is working?"},{"speaker":"Dr. Efrain Serrano","startTime":822.6,"endTime":825.09,"body":"The first"},{"speaker":"Dr. Efrain Serrano","startTime":822.6,"endTime":825.09,"body":"steps is listening. The second"},{"speaker":"Dr. Efrain Serrano","startTime":825.09,"endTime":831.87,"body":"step is start setting up one to"},{"speaker":"Dr. Efrain Serrano","startTime":825.09,"endTime":831.87,"body":"one meeting with that individual"},{"speaker":"Dr. Efrain Serrano","startTime":832.47,"endTime":838.65,"body":"and start listening to them, of"},{"speaker":"Dr. Efrain Serrano","startTime":832.47,"endTime":838.65,"body":"what they like, what they what"},{"speaker":"Dr. Efrain Serrano","startTime":838.65,"endTime":842.58,"body":"they what these people, what"},{"speaker":"Dr. Efrain Serrano","startTime":838.65,"endTime":842.58,"body":"kind of motivation that this"},{"speaker":"Dr. Efrain Serrano","startTime":842.58,"endTime":847.53,"body":"person, but the first step is"},{"speaker":"Dr. Efrain Serrano","startTime":842.58,"endTime":847.53,"body":"listening. Listening is the the"},{"speaker":"Dr. Efrain Serrano","startTime":847.59,"endTime":851.46,"body":"main goal here, as soon as you"},{"speaker":"Dr. Efrain Serrano","startTime":847.59,"endTime":851.46,"body":"listen. And as soon you"},{"speaker":"Dr. Efrain Serrano","startTime":851.46,"endTime":856.26,"body":"understand what they like their"},{"speaker":"Dr. Efrain Serrano","startTime":851.46,"endTime":856.26,"body":"motivation. As I told you, you"},{"speaker":"Dr. Efrain Serrano","startTime":856.26,"endTime":858.57,"body":"can start preparing your"},{"speaker":"Dr. Efrain Serrano","startTime":856.26,"endTime":858.57,"body":"strategy, how you're going to"},{"speaker":"Dr. Efrain Serrano","startTime":858.57,"endTime":863.22,"body":"manage how you're going to lead"},{"speaker":"Dr. Efrain Serrano","startTime":858.57,"endTime":863.22,"body":"your team, or this individual to"},{"speaker":"Dr. Efrain Serrano","startTime":863.22,"endTime":867.51,"body":"be successful, and you'll be"},{"speaker":"Dr. Efrain Serrano","startTime":863.22,"endTime":867.51,"body":"successful. Now. Let me give you"},{"speaker":"Dr. Efrain Serrano","startTime":867.51,"endTime":872.34,"body":"an example. I moved to Draper"},{"speaker":"Dr. Efrain Serrano","startTime":867.51,"endTime":872.34,"body":"Well, first I moved from Puerto"},{"speaker":"Dr. Efrain Serrano","startTime":872.34,"endTime":875.67,"body":"Rico, the Dominican Republic,"},{"speaker":"Dr. Efrain Serrano","startTime":872.34,"endTime":875.67,"body":"from Dominican Republic to"},{"speaker":"Dr. Efrain Serrano","startTime":876.0,"endTime":881.58,"body":"Irvine, California. And now I'm"},{"speaker":"Dr. Efrain Serrano","startTime":876.0,"endTime":881.58,"body":"here in Utah and and there are"},{"speaker":"Dr. Efrain Serrano","startTime":881.58,"endTime":885.6,"body":"different management styles that"},{"speaker":"Dr. Efrain Serrano","startTime":881.58,"endTime":885.6,"body":"I use over there. Well, how I"},{"speaker":"Dr. Efrain Serrano","startTime":885.6,"endTime":890.19,"body":"adapt to that management style"},{"speaker":"Dr. Efrain Serrano","startTime":885.6,"endTime":890.19,"body":"is having a one to one meeting"},{"speaker":"Dr. Efrain Serrano","startTime":890.19,"endTime":895.05,"body":"with my my employee and"},{"speaker":"Dr. Efrain Serrano","startTime":890.19,"endTime":895.05,"body":"understand why they like listen,"},{"speaker":"Dr. Efrain Serrano","startTime":895.32,"endTime":899.97,"body":"what they like, what they what"},{"speaker":"Dr. Efrain Serrano","startTime":895.32,"endTime":899.97,"body":"what are their motivation for"},{"speaker":"Dr. Efrain Serrano","startTime":900.0,"endTime":904.29,"body":"From there, you can start your"},{"speaker":"Dr. Efrain Serrano","startTime":900.0,"endTime":904.29,"body":"strategy, okay, I can use this"},{"speaker":"Dr. Efrain Serrano","startTime":904.29,"endTime":908.49,"body":"person to help me on this"},{"speaker":"Dr. Efrain Serrano","startTime":904.29,"endTime":908.49,"body":"because this person like to do"},{"speaker":"Dr. Efrain Serrano","startTime":908.52,"endTime":911.58,"body":"paperwork, right in the system"},{"speaker":"Dr. Efrain Serrano","startTime":908.52,"endTime":911.58,"body":"or computer or create"},{"speaker":"Dr. Efrain Serrano","startTime":911.67,"endTime":918.9,"body":"application, I will use this"},{"speaker":"Dr. Efrain Serrano","startTime":911.67,"endTime":918.9,"body":"person on these tasks because"},{"speaker":"Dr. Efrain Serrano","startTime":918.9,"endTime":922.17,"body":"they like to do that. And it's"},{"speaker":"Dr. Efrain Serrano","startTime":918.9,"endTime":922.17,"body":"just listening."},{"speaker":"Aaron Moncur","startTime":924.419,"endTime":927.389,"body":"One, one of the"},{"speaker":"Aaron Moncur","startTime":924.419,"endTime":927.389,"body":"findings from your research is"},{"speaker":"Aaron Moncur","startTime":927.389,"endTime":932.039,"body":"that cross cultural training is"},{"speaker":"Aaron Moncur","startTime":927.389,"endTime":932.039,"body":"really important for for"},{"speaker":"Aaron Moncur","startTime":932.039,"endTime":935.579,"body":"expatriate managers and even"},{"speaker":"Aaron Moncur","startTime":932.039,"endTime":935.579,"body":"managers here in the US that are"},{"speaker":"Aaron Moncur","startTime":935.579,"endTime":940.199,"body":"working with labor forces that"},{"speaker":"Aaron Moncur","startTime":935.579,"endTime":940.199,"body":"don't necessarily share the same"},{"speaker":"Aaron Moncur","startTime":940.259,"endTime":945.569,"body":"same culture, can you share an"},{"speaker":"Aaron Moncur","startTime":940.259,"endTime":945.569,"body":"example of the type of cross"},{"speaker":"Aaron Moncur","startTime":945.569,"endTime":948.269,"body":"cultural training that you would"},{"speaker":"Aaron Moncur","startTime":945.569,"endTime":948.269,"body":"suggest,"},{"speaker":"Dr. Efrain Serrano","startTime":949.59,"endTime":951.45,"body":"I will say"},{"speaker":"Dr. Efrain Serrano","startTime":949.59,"endTime":951.45,"body":"language but will be hard."},{"speaker":"Dr. Efrain Serrano","startTime":952.98,"endTime":961.05,"body":"Basically, one, basically, the"},{"speaker":"Dr. Efrain Serrano","startTime":952.98,"endTime":961.05,"body":"court, the corporation need to"},{"speaker":"Dr. Efrain Serrano","startTime":961.05,"endTime":966.24,"body":"provide this kind of training,"},{"speaker":"Dr. Efrain Serrano","startTime":961.05,"endTime":966.24,"body":"to the management, to understand"},{"speaker":"Dr. Efrain Serrano","startTime":966.39,"endTime":975.96,"body":"culture, basically, is they need"},{"speaker":"Dr. Efrain Serrano","startTime":966.39,"endTime":975.96,"body":"to, they need to understand how,"},{"speaker":"Dr. Efrain Serrano","startTime":976.47,"endTime":983.16,"body":"how, for example, how Hispanics"},{"speaker":"Dr. Efrain Serrano","startTime":976.47,"endTime":983.16,"body":"people like or dislike, how to"},{"speaker":"Dr. Efrain Serrano","startTime":983.16,"endTime":992.79,"body":"manage. Because we are"},{"speaker":"Dr. Efrain Serrano","startTime":983.16,"endTime":992.79,"body":"different, how to manage what"},{"speaker":"Dr. Efrain Serrano","startTime":992.79,"endTime":998.82,"body":"they like, for example, and"},{"speaker":"Dr. Efrain Serrano","startTime":992.79,"endTime":998.82,"body":"Dominican Republic, they like to"},{"speaker":"Dr. Efrain Serrano","startTime":998.82,"endTime":1006.68,"body":"be recognized for, for any great"},{"speaker":"Dr. Efrain Serrano","startTime":998.82,"endTime":1006.68,"body":"job that they do, they want,"},{"speaker":"Dr. Efrain Serrano","startTime":1006.71,"endTime":1011.48,"body":"they like to be recognized. And"},{"speaker":"Dr. Efrain Serrano","startTime":1006.71,"endTime":1011.48,"body":"if you don't recognize them,"},{"speaker":"Dr. Efrain Serrano","startTime":1011.51,"endTime":1014.81,"body":"they're going to be sad, because"},{"speaker":"Dr. Efrain Serrano","startTime":1011.51,"endTime":1014.81,"body":"they they feel that they did a"},{"speaker":"Dr. Efrain Serrano","startTime":1014.81,"endTime":1018.68,"body":"great job. And nobody recognized"},{"speaker":"Dr. Efrain Serrano","startTime":1014.81,"endTime":1018.68,"body":"that. And that is one of the"},{"speaker":"Dr. Efrain Serrano","startTime":1018.86,"endTime":1026.33,"body":"points that I make on my"},{"speaker":"Dr. Efrain Serrano","startTime":1018.86,"endTime":1026.33,"body":"dissertation. Perform cross"},{"speaker":"Dr. Efrain Serrano","startTime":1026.33,"endTime":1028.88,"body":"career training, they need to"},{"speaker":"Dr. Efrain Serrano","startTime":1026.33,"endTime":1028.88,"body":"recognize that kind of"},{"speaker":"Dr. Efrain Serrano","startTime":1028.88,"endTime":1034.61,"body":"individual, because individual"},{"speaker":"Dr. Efrain Serrano","startTime":1028.88,"endTime":1034.61,"body":"feel happy or employee feel"},{"speaker":"Dr. Efrain Serrano","startTime":1034.61,"endTime":1040.94,"body":"happy. If you recognize that I"},{"speaker":"Dr. Efrain Serrano","startTime":1034.61,"endTime":1040.94,"body":"don't need to be with money or"},{"speaker":"Dr. Efrain Serrano","startTime":1040.97,"endTime":1046.37,"body":"give this only saying, Hey, you"},{"speaker":"Dr. Efrain Serrano","startTime":1040.97,"endTime":1046.37,"body":"did a great job, I liked that"},{"speaker":"Dr. Efrain Serrano","startTime":1046.37,"endTime":1049.64,"body":"you did this, I liked that you"},{"speaker":"Dr. Efrain Serrano","startTime":1046.37,"endTime":1049.64,"body":"perform it, this is verbally"},{"speaker":"Dr. Efrain Serrano","startTime":1049.64,"endTime":1053.66,"body":"recognition, and they are going"},{"speaker":"Dr. Efrain Serrano","startTime":1049.64,"endTime":1053.66,"body":"to be happy, and they are going"},{"speaker":"Dr. Efrain Serrano","startTime":1053.69,"endTime":1060.62,"body":"to work more for you for work"},{"speaker":"Dr. Efrain Serrano","startTime":1053.69,"endTime":1060.62,"body":"more and play pay more attention"},{"speaker":"Dr. Efrain Serrano","startTime":1060.62,"endTime":1066.02,"body":"and dedication to the process."},{"speaker":"Dr. Efrain Serrano","startTime":1060.62,"endTime":1066.02,"body":"That is one of the example that"},{"speaker":"Dr. Efrain Serrano","startTime":1066.02,"endTime":1069.26,"body":"we need to add on cross cross"},{"speaker":"Dr. Efrain Serrano","startTime":1066.02,"endTime":1069.26,"body":"cultural training for for"},{"speaker":"Dr. Efrain Serrano","startTime":1069.26,"endTime":1074.66,"body":"management is to try to"},{"speaker":"Dr. Efrain Serrano","startTime":1069.26,"endTime":1074.66,"body":"understand this employee, this"},{"speaker":"Dr. Efrain Serrano","startTime":1074.66,"endTime":1079.01,"body":"individual what they like, as I"},{"speaker":"Dr. Efrain Serrano","startTime":1074.66,"endTime":1079.01,"body":"mentioned, and if they like"},{"speaker":"Dr. Efrain Serrano","startTime":1079.01,"endTime":1084.56,"body":"recognition, if they'd like to"},{"speaker":"Dr. Efrain Serrano","startTime":1079.01,"endTime":1084.56,"body":"be recognized, less less, less,"},{"speaker":"Dr. Efrain Serrano","startTime":1084.56,"endTime":1091.31,"body":"start doing the the language is"},{"speaker":"Dr. Efrain Serrano","startTime":1084.56,"endTime":1091.31,"body":"important. Simple word simple. I"},{"speaker":"Dr. Efrain Serrano","startTime":1091.31,"endTime":1096.14,"body":"have I have another person that"},{"speaker":"Dr. Efrain Serrano","startTime":1091.31,"endTime":1096.14,"body":"hears speak English. And"},{"speaker":"Dr. Efrain Serrano","startTime":1096.14,"endTime":1103.01,"body":"sometimes they they he for he"},{"speaker":"Dr. Efrain Serrano","startTime":1096.14,"endTime":1103.01,"body":"How can say this? He tried to"},{"speaker":"Dr. Efrain Serrano","startTime":1103.01,"endTime":1107.0,"body":"speak with me in Spanish. And I"},{"speaker":"Dr. Efrain Serrano","startTime":1103.01,"endTime":1107.0,"body":"feel well, because he's, he"},{"speaker":"Dr. Efrain Serrano","startTime":1107.03,"endTime":1110.45,"body":"seems right to speak in Spanish."},{"speaker":"Dr. Efrain Serrano","startTime":1107.03,"endTime":1110.45,"body":"And that is part of the"},{"speaker":"Dr. Efrain Serrano","startTime":1110.45,"endTime":1115.52,"body":"recognition and the connection"},{"speaker":"Dr. Efrain Serrano","startTime":1110.45,"endTime":1115.52,"body":"between me and him. And that"},{"speaker":"Dr. Efrain Serrano","startTime":1115.82,"endTime":1123.8,"body":"that is part of this. We need to"},{"speaker":"Dr. Efrain Serrano","startTime":1115.82,"endTime":1123.8,"body":"understand that that co worker,"},{"speaker":"Dr. Efrain Serrano","startTime":1123.8,"endTime":1129.2,"body":"co worker and understand what"},{"speaker":"Dr. Efrain Serrano","startTime":1123.8,"endTime":1129.2,"body":"we're going to do. And the next"},{"speaker":"Dr. Efrain Serrano","startTime":1129.2,"endTime":1129.59,"body":"step."},{"speaker":"Aaron Moncur","startTime":1130.43,"endTime":1132.56,"body":"Yeah, so maybe you"},{"speaker":"Aaron Moncur","startTime":1130.43,"endTime":1132.56,"body":"don't speak the language"},{"speaker":"Aaron Moncur","startTime":1132.56,"endTime":1136.13,"body":"perfectly. But the fact that"},{"speaker":"Aaron Moncur","startTime":1132.56,"endTime":1136.13,"body":"you're attempting to do so is an"},{"speaker":"Aaron Moncur","startTime":1136.13,"endTime":1140.33,"body":"indication to your team that"},{"speaker":"Aaron Moncur","startTime":1136.13,"endTime":1140.33,"body":"hey, I care about you. I'm"},{"speaker":"Aaron Moncur","startTime":1140.33,"endTime":1143.36,"body":"trying to connect with you. That"},{"speaker":"Aaron Moncur","startTime":1140.33,"endTime":1143.36,"body":"right?"},{"speaker":"Dr. Efrain Serrano","startTime":1144.109,"endTime":1145.339,"body":"Yes,"},{"speaker":"Dr. Efrain Serrano","startTime":1144.109,"endTime":1145.339,"body":"correct. That's right."},{"speaker":"Aaron Moncur","startTime":1145.34,"endTime":1147.29,"body":"Yeah. That's"},{"speaker":"Aaron Moncur","startTime":1145.34,"endTime":1147.29,"body":"great. That's right, dandy,"},{"speaker":"Aaron Moncur","startTime":1147.29,"endTime":1154.13,"body":"right insightful. Well, how have"},{"speaker":"Aaron Moncur","startTime":1147.29,"endTime":1154.13,"body":"you implemented the findings of"},{"speaker":"Aaron Moncur","startTime":1154.13,"endTime":1159.17,"body":"your doctoral research into your"},{"speaker":"Aaron Moncur","startTime":1154.13,"endTime":1159.17,"body":"own management style?"},{"speaker":"Dr. Efrain Serrano","startTime":1161.33,"endTime":1165.5,"body":"They today I"},{"speaker":"Dr. Efrain Serrano","startTime":1161.33,"endTime":1165.5,"body":"implemented my why I put on my"},{"speaker":"Dr. Efrain Serrano","startTime":1165.53,"endTime":1169.76,"body":"dissertation, part of my day,"},{"speaker":"Dr. Efrain Serrano","startTime":1165.53,"endTime":1169.76,"body":"this dissertation, there is a"},{"speaker":"Dr. Efrain Serrano","startTime":1169.85,"endTime":1175.73,"body":"there is a subject over there"},{"speaker":"Dr. Efrain Serrano","startTime":1169.85,"endTime":1175.73,"body":"how to design effective team."},{"speaker":"Dr. Efrain Serrano","startTime":1176.24,"endTime":1181.82,"body":"And I use that a lot when when"},{"speaker":"Dr. Efrain Serrano","startTime":1176.24,"endTime":1181.82,"body":"when I came here to Utah, that"},{"speaker":"Dr. Efrain Serrano","startTime":1181.82,"endTime":1187.67,"body":"was part of my first task to"},{"speaker":"Dr. Efrain Serrano","startTime":1181.82,"endTime":1187.67,"body":"create a new organization. And I"},{"speaker":"Dr. Efrain Serrano","startTime":1187.67,"endTime":1192.86,"body":"was thinking and doing a"},{"speaker":"Dr. Efrain Serrano","startTime":1187.67,"endTime":1192.86,"body":"strategy. How are we? How are we"},{"speaker":"Dr. Efrain Serrano","startTime":1192.86,"endTime":1201.23,"body":"going to create an organization"},{"speaker":"Dr. Efrain Serrano","startTime":1192.86,"endTime":1201.23,"body":"to be effective And the key for"},{"speaker":"Dr. Efrain Serrano","startTime":1201.23,"endTime":1206.24,"body":"me to create an effective"},{"speaker":"Dr. Efrain Serrano","startTime":1201.23,"endTime":1206.24,"body":"organization is it's not the"},{"speaker":"Dr. Efrain Serrano","startTime":1206.24,"endTime":1211.91,"body":"knowledge from the individual is"},{"speaker":"Dr. Efrain Serrano","startTime":1206.24,"endTime":1211.91,"body":"not is not the background, he"},{"speaker":"Dr. Efrain Serrano","startTime":1211.91,"endTime":1218.12,"body":"haven't master a PhD, for me is"},{"speaker":"Dr. Efrain Serrano","startTime":1211.91,"endTime":1218.12,"body":"the attitude. If you have a good"},{"speaker":"Dr. Efrain Serrano","startTime":1218.12,"endTime":1224.33,"body":"attitude, you can work with that"},{"speaker":"Dr. Efrain Serrano","startTime":1218.12,"endTime":1224.33,"body":"engineer, and the engineer will"},{"speaker":"Dr. Efrain Serrano","startTime":1224.33,"endTime":1229.88,"body":"make you successful because the"},{"speaker":"Dr. Efrain Serrano","startTime":1224.33,"endTime":1229.88,"body":"attitude, he's not as smart, but"},{"speaker":"Dr. Efrain Serrano","startTime":1229.88,"endTime":1235.16,"body":"the AI tool will help you to"},{"speaker":"Dr. Efrain Serrano","startTime":1229.88,"endTime":1235.16,"body":"move to the to the other goal"},{"speaker":"Dr. Efrain Serrano","startTime":1235.19,"endTime":1240.92,"body":"not to achieve the goal. And"},{"speaker":"Dr. Efrain Serrano","startTime":1235.19,"endTime":1240.92,"body":"I've been I have been applying"},{"speaker":"Dr. Efrain Serrano","startTime":1240.95,"endTime":1245.54,"body":"that a lot every time they I"},{"speaker":"Dr. Efrain Serrano","startTime":1240.95,"endTime":1245.54,"body":"interview for my organization."},{"speaker":"Dr. Efrain Serrano","startTime":1247.16,"endTime":1256.46,"body":"My focus more is on attitude."},{"speaker":"Dr. Efrain Serrano","startTime":1247.16,"endTime":1256.46,"body":"Yeah, I verify his degree, his"},{"speaker":"Dr. Efrain Serrano","startTime":1259.58,"endTime":1264.62,"body":"experience, but more more in the"},{"speaker":"Dr. Efrain Serrano","startTime":1259.58,"endTime":1264.62,"body":"attitude. And you can be a smart"},{"speaker":"Dr. Efrain Serrano","startTime":1264.62,"endTime":1270.02,"body":"people. But if you your"},{"speaker":"Dr. Efrain Serrano","startTime":1264.62,"endTime":1270.02,"body":"attitudes, not that good, then"},{"speaker":"Dr. Efrain Serrano","startTime":1270.02,"endTime":1274.58,"body":"you will not be successful. My"},{"speaker":"Dr. Efrain Serrano","startTime":1270.02,"endTime":1274.58,"body":"focus in hiring to standardize"},{"speaker":"Dr. Efrain Serrano","startTime":1274.58,"endTime":1279.2,"body":"the key to design effective team"},{"speaker":"Dr. Efrain Serrano","startTime":1274.58,"endTime":1279.2,"body":"and it's part of my dissertation"},{"speaker":"Dr. Efrain Serrano","startTime":1279.2,"endTime":1288.14,"body":"is one of the chapter is how to"},{"speaker":"Dr. Efrain Serrano","startTime":1279.2,"endTime":1288.14,"body":"design. Good, good organization."},{"speaker":"Dr. Efrain Serrano","startTime":1288.14,"endTime":1290.63,"body":"And one of the bullet point is"},{"speaker":"Dr. Efrain Serrano","startTime":1288.14,"endTime":1290.63,"body":"that they are it."},{"speaker":"Aaron Moncur","startTime":1291.26,"endTime":1296.15,"body":"That's a that's a"},{"speaker":"Aaron Moncur","startTime":1291.26,"endTime":1296.15,"body":"big point, deep insight. If I"},{"speaker":"Aaron Moncur","startTime":1296.15,"endTime":1300.11,"body":"were if I were a manager working"},{"speaker":"Aaron Moncur","startTime":1296.15,"endTime":1300.11,"body":"at a company in which many of"},{"speaker":"Aaron Moncur","startTime":1300.11,"endTime":1304.07,"body":"the workers didn't grow up in"},{"speaker":"Aaron Moncur","startTime":1300.11,"endTime":1304.07,"body":"the US or were for whatever"},{"speaker":"Aaron Moncur","startTime":1304.07,"endTime":1308.36,"body":"reason not familiar with with"},{"speaker":"Aaron Moncur","startTime":1304.07,"endTime":1308.36,"body":"the cultural norms in the US,"},{"speaker":"Aaron Moncur","startTime":1308.75,"endTime":1313.4,"body":"and I was tasked with developing"},{"speaker":"Aaron Moncur","startTime":1308.75,"endTime":1313.4,"body":"a management strategy to most"},{"speaker":"Aaron Moncur","startTime":1313.4,"endTime":1316.88,"body":"effectively lead these workers,"},{"speaker":"Aaron Moncur","startTime":1313.4,"endTime":1316.88,"body":"what are what are a few"},{"speaker":"Aaron Moncur","startTime":1316.91,"endTime":1320.03,"body":"actionable items that you'd"},{"speaker":"Aaron Moncur","startTime":1316.91,"endTime":1320.03,"body":"recommend I consider"},{"speaker":"Aaron Moncur","startTime":1320.18,"endTime":1322.85,"body":"implementing into my management"},{"speaker":"Aaron Moncur","startTime":1320.18,"endTime":1322.85,"body":"style"},{"speaker":"Dr. Efrain Serrano","startTime":1369.69,"endTime":1377.01,"body":"communication"},{"speaker":"Dr. Efrain Serrano","startTime":1369.69,"endTime":1377.01,"body":"listening and establish your"},{"speaker":"Dr. Efrain Serrano","startTime":1377.01,"endTime":1381.0,"body":"plan and your plan and strategy"},{"speaker":"Dr. Efrain Serrano","startTime":1377.01,"endTime":1381.0,"body":"to have a one to one meeting"},{"speaker":"Dr. Efrain Serrano","startTime":1381.0,"endTime":1389.19,"body":"with that non non non from"},{"speaker":"Dr. Efrain Serrano","startTime":1381.0,"endTime":1389.19,"body":"within employee. That is the"},{"speaker":"Dr. Efrain Serrano","startTime":1389.19,"endTime":1394.8,"body":"three the three biggest step is"},{"speaker":"Dr. Efrain Serrano","startTime":1389.19,"endTime":1394.8,"body":"establish a communication, start"},{"speaker":"Dr. Efrain Serrano","startTime":1394.8,"endTime":1401.46,"body":"listening, and I want to have a"},{"speaker":"Dr. Efrain Serrano","startTime":1394.8,"endTime":1401.46,"body":"meeting, that will be the the"},{"speaker":"Dr. Efrain Serrano","startTime":1401.46,"endTime":1404.64,"body":"great point to for for any"},{"speaker":"Dr. Efrain Serrano","startTime":1401.46,"endTime":1404.64,"body":"management success."},{"speaker":"Aaron Moncur","startTime":1405.42,"endTime":1408.1200000000001,"body":"Yeah, yeah, I love"},{"speaker":"Aaron Moncur","startTime":1405.42,"endTime":1408.1200000000001,"body":"it. Well, I'm going to take a"},{"speaker":"Aaron Moncur","startTime":1408.1200000000001,"endTime":1411.8400000000001,"body":"very short break here and share"},{"speaker":"Aaron Moncur","startTime":1408.1200000000001,"endTime":1411.8400000000001,"body":"with the listeners that Team"},{"speaker":"Aaron Moncur","startTime":1411.8400000000001,"endTime":1416.67,"body":"pipeline.us is where you can"},{"speaker":"Aaron Moncur","startTime":1411.8400000000001,"endTime":1416.67,"body":"learn more about how we help"},{"speaker":"Aaron Moncur","startTime":1416.67,"endTime":1420.27,"body":"medical device and other product"},{"speaker":"Aaron Moncur","startTime":1416.67,"endTime":1420.27,"body":"engineering or manufacturing"},{"speaker":"Aaron Moncur","startTime":1420.3,"endTime":1424.68,"body":"teams develop turnkey equipment,"},{"speaker":"Aaron Moncur","startTime":1420.3,"endTime":1424.68,"body":"custom fixtures and automated"},{"speaker":"Aaron Moncur","startTime":1424.68,"endTime":1428.88,"body":"machines to characterize"},{"speaker":"Aaron Moncur","startTime":1424.68,"endTime":1428.88,"body":"inspect, assemble, manufacture"},{"speaker":"Aaron Moncur","startTime":1428.88,"endTime":1432.21,"body":"and perform verification testing"},{"speaker":"Aaron Moncur","startTime":1428.88,"endTime":1432.21,"body":"on your devices. And we're"},{"speaker":"Aaron Moncur","startTime":1432.21,"endTime":1437.13,"body":"speaking with Dr. Efrain"},{"speaker":"Aaron Moncur","startTime":1432.21,"endTime":1437.13,"body":"Serrano, today, you have a"},{"speaker":"Aaron Moncur","startTime":1437.16,"endTime":1441.3300000000002,"body":"dedication in your dissertation,"},{"speaker":"Aaron Moncur","startTime":1437.16,"endTime":1441.3300000000002,"body":"which I thought was very cool. I"},{"speaker":"Aaron Moncur","startTime":1441.3300000000002,"endTime":1445.38,"body":"admit I have not read a lot of"},{"speaker":"Aaron Moncur","startTime":1441.3300000000002,"endTime":1445.38,"body":"dissertations today. But I"},{"speaker":"Aaron Moncur","startTime":1445.38,"endTime":1448.98,"body":"wasn't expecting necessarily to"},{"speaker":"Aaron Moncur","startTime":1445.38,"endTime":1448.98,"body":"see a dedication in one. And I"},{"speaker":"Aaron Moncur","startTime":1448.98,"endTime":1453.18,"body":"thought it was really neat that"},{"speaker":"Aaron Moncur","startTime":1448.98,"endTime":1453.18,"body":"you did this. And you mentioned"},{"speaker":"Aaron Moncur","startTime":1453.8400000000001,"endTime":1457.8600000000001,"body":"part of the motivation for"},{"speaker":"Aaron Moncur","startTime":1453.8400000000001,"endTime":1457.8600000000001,"body":"writing your your dissertation"},{"speaker":"Aaron Moncur","startTime":1457.89,"endTime":1460.5,"body":"getting your PhD was to"},{"speaker":"Aaron Moncur","startTime":1457.89,"endTime":1460.5,"body":"demonstrate to your children."},{"speaker":"Aaron Moncur","startTime":1460.74,"endTime":1464.46,"body":"And I'm quoting here, that"},{"speaker":"Aaron Moncur","startTime":1460.74,"endTime":1464.46,"body":"nothing is impossible in this"},{"speaker":"Aaron Moncur","startTime":1464.46,"endTime":1469.3500000000001,"body":"life if you're organized,"},{"speaker":"Aaron Moncur","startTime":1464.46,"endTime":1469.3500000000001,"body":"persevering, and have goals. And"},{"speaker":"Aaron Moncur","startTime":1469.3500000000001,"endTime":1472.0800000000002,"body":"I thought that was just such"},{"speaker":"Aaron Moncur","startTime":1469.3500000000001,"endTime":1472.0800000000002,"body":"wonderful advice. And I can tell"},{"speaker":"Aaron Moncur","startTime":1472.0800000000002,"endTime":1476.67,"body":"your kids are lucky to have such"},{"speaker":"Aaron Moncur","startTime":1472.0800000000002,"endTime":1476.67,"body":"a wise father. It got me"},{"speaker":"Aaron Moncur","startTime":1476.67,"endTime":1481.56,"body":"wondering how has been a father"},{"speaker":"Aaron Moncur","startTime":1476.67,"endTime":1481.56,"body":"influenced the way that you"},{"speaker":"Aaron Moncur","startTime":1481.56,"endTime":1483.5700000000002,"body":"manage your engineering teams?"},{"speaker":"Dr. Efrain Serrano","startTime":1485.01,"endTime":1487.17,"body":"First, I"},{"speaker":"Dr. Efrain Serrano","startTime":1485.01,"endTime":1487.17,"body":"mean, let me tell you, these are"},{"speaker":"Dr. Efrain Serrano","startTime":1487.65,"endTime":1491.64,"body":"this phrase came from my mother."},{"speaker":"Dr. Efrain Serrano","startTime":1487.65,"endTime":1491.64,"body":"You're going to make me cry"},{"speaker":"Dr. Efrain Serrano","startTime":1491.64,"endTime":1497.19,"body":"right now. My mother passed"},{"speaker":"Dr. Efrain Serrano","startTime":1491.64,"endTime":1497.19,"body":"away. Two weeks ago. Sorry, when"},{"speaker":"Dr. Efrain Serrano","startTime":1497.19,"endTime":1501.0,"body":"I was a teenager. Yeah, thank"},{"speaker":"Dr. Efrain Serrano","startTime":1497.19,"endTime":1501.0,"body":"you. When my mother was a"},{"speaker":"Dr. Efrain Serrano","startTime":1501.0,"endTime":1507.15,"body":"teenager, I was a teenager I'm"},{"speaker":"Dr. Efrain Serrano","startTime":1501.0,"endTime":1507.15,"body":"sorry. And just a rookie or"},{"speaker":"Dr. Efrain Serrano","startTime":1507.18,"endTime":1511.38,"body":"sophomore or freshman on on the"},{"speaker":"Dr. Efrain Serrano","startTime":1507.18,"endTime":1511.38,"body":"university. I have been"},{"speaker":"Dr. Efrain Serrano","startTime":1511.6200000000001,"endTime":1515.52,"body":"sometimes I've I came to my"},{"speaker":"Dr. Efrain Serrano","startTime":1511.6200000000001,"endTime":1515.52,"body":"house frustrated because the"},{"speaker":"Dr. Efrain Serrano","startTime":1515.52,"endTime":1521.01,"body":"class or or some issues that I"},{"speaker":"Dr. Efrain Serrano","startTime":1515.52,"endTime":1521.01,"body":"have with my professor, and my"},{"speaker":"Dr. Efrain Serrano","startTime":1521.01,"endTime":1531.45,"body":"mother told me that phrase that"},{"speaker":"Dr. Efrain Serrano","startTime":1521.01,"endTime":1531.45,"body":"they take on me and basically I"},{"speaker":"Dr. Efrain Serrano","startTime":1531.45,"endTime":1534.3600000000001,"body":"transferred that take data from"},{"speaker":"Dr. Efrain Serrano","startTime":1531.45,"endTime":1534.3600000000001,"body":"a mother I transferred that to"},{"speaker":"Dr. Efrain Serrano","startTime":1534.3600000000001,"endTime":1540.51,"body":"my son and daughter. But this is"},{"speaker":"Dr. Efrain Serrano","startTime":1534.3600000000001,"endTime":1540.51,"body":"important. As a parent, as a"},{"speaker":"Dr. Efrain Serrano","startTime":1540.51,"endTime":1547.5900000000001,"body":"father, we need to motivate our"},{"speaker":"Dr. Efrain Serrano","startTime":1540.51,"endTime":1547.5900000000001,"body":"kids. It's that nothing is"},{"speaker":"Dr. Efrain Serrano","startTime":1547.5900000000001,"endTime":1551.13,"body":"impossible, nothing is"},{"speaker":"Dr. Efrain Serrano","startTime":1547.5900000000001,"endTime":1551.13,"body":"impossible. He you set up your"},{"speaker":"Dr. Efrain Serrano","startTime":1551.13,"endTime":1555.54,"body":"goal, and you fight for that"},{"speaker":"Dr. Efrain Serrano","startTime":1551.13,"endTime":1555.54,"body":"will take a two year or 10"},{"speaker":"Dr. Efrain Serrano","startTime":1555.54,"endTime":1561.8400000000001,"body":"years. But you need to be"},{"speaker":"Dr. Efrain Serrano","startTime":1555.54,"endTime":1561.8400000000001,"body":"focused, and you need to be. And"},{"speaker":"Dr. Efrain Serrano","startTime":1561.8400000000001,"endTime":1565.47,"body":"nobody can tell you, you cannot"},{"speaker":"Dr. Efrain Serrano","startTime":1561.8400000000001,"endTime":1565.47,"body":"do it. If you are focused or"},{"speaker":"Dr. Efrain Serrano","startTime":1565.47,"endTime":1568.8600000000001,"body":"organize and follow your dream,"},{"speaker":"Dr. Efrain Serrano","startTime":1565.47,"endTime":1568.8600000000001,"body":"you're going to make that happen"},{"speaker":"Dr. Efrain Serrano","startTime":1568.8600000000001,"endTime":1573.48,"body":"to me. I didn't believe though"},{"speaker":"Dr. Efrain Serrano","startTime":1568.8600000000001,"endTime":1573.48,"body":"I, I finalized with the"},{"speaker":"Dr. Efrain Serrano","startTime":1573.48,"endTime":1579.99,"body":"engineering degree. And because"},{"speaker":"Dr. Efrain Serrano","startTime":1573.48,"endTime":1579.99,"body":"I persevere, my mother was"},{"speaker":"Dr. Efrain Serrano","startTime":1579.99,"endTime":1584.88,"body":"there, and my father was there"},{"speaker":"Dr. Efrain Serrano","startTime":1579.99,"endTime":1584.88,"body":"pushing me and I finished my"},{"speaker":"Dr. Efrain Serrano","startTime":1584.88,"endTime":1588.6000000000001,"body":"degree. And I transferred this"},{"speaker":"Dr. Efrain Serrano","startTime":1584.88,"endTime":1588.6000000000001,"body":"to my son and daughter. And I"},{"speaker":"Dr. Efrain Serrano","startTime":1588.63,"endTime":1591.6000000000001,"body":"prefer not only this to my son"},{"speaker":"Dr. Efrain Serrano","startTime":1588.63,"endTime":1591.6000000000001,"body":"and daughter, I transferred this"},{"speaker":"Dr. Efrain Serrano","startTime":1591.96,"endTime":1598.14,"body":"to my employee, and two younger"},{"speaker":"Dr. Efrain Serrano","startTime":1591.96,"endTime":1598.14,"body":"engineers, some teenagers that,"},{"speaker":"Dr. Efrain Serrano","startTime":1598.14,"endTime":1602.88,"body":"hey, if you're organized, you do"},{"speaker":"Dr. Efrain Serrano","startTime":1598.14,"endTime":1602.88,"body":"this organized, you establish"},{"speaker":"Dr. Efrain Serrano","startTime":1602.88,"endTime":1607.3200000000002,"body":"the goal, or at least a goal"},{"speaker":"Dr. Efrain Serrano","startTime":1602.88,"endTime":1607.3200000000002,"body":"three or five years, and you"},{"speaker":"Dr. Efrain Serrano","startTime":1607.3200000000002,"endTime":1611.22,"body":"focus on your goal, you're going"},{"speaker":"Dr. Efrain Serrano","startTime":1607.3200000000002,"endTime":1611.22,"body":"to make it don't frustrate, if"},{"speaker":"Dr. Efrain Serrano","startTime":1611.22,"endTime":1615.15,"body":"you don't make it in one year or"},{"speaker":"Dr. Efrain Serrano","startTime":1611.22,"endTime":1615.15,"body":"two year will take time. Someone"},{"speaker":"Dr. Efrain Serrano","startTime":1615.15,"endTime":1618.93,"body":"can make it in one year, all or"},{"speaker":"Dr. Efrain Serrano","startTime":1615.15,"endTime":1618.93,"body":"can make an in three year, but"},{"speaker":"Dr. Efrain Serrano","startTime":1618.93,"endTime":1626.13,"body":"you can make it in five or 10"},{"speaker":"Dr. Efrain Serrano","startTime":1618.93,"endTime":1626.13,"body":"years. But if you focus, your"},{"speaker":"Dr. Efrain Serrano","startTime":1626.13,"endTime":1634.17,"body":"persevere, you're going to reach"},{"speaker":"Dr. Efrain Serrano","startTime":1626.13,"endTime":1634.17,"body":"and you go. And basically, I'm"},{"speaker":"Dr. Efrain Serrano","startTime":1634.17,"endTime":1642.66,"body":"sorry. Go ahead, please. That"},{"speaker":"Dr. Efrain Serrano","startTime":1634.17,"endTime":1642.66,"body":"basically, I that that was that"},{"speaker":"Dr. Efrain Serrano","startTime":1642.66,"endTime":1648.0900000000001,"body":"was my message to my son and"},{"speaker":"Dr. Efrain Serrano","startTime":1642.66,"endTime":1648.0900000000001,"body":"daughter. And, and always I was"},{"speaker":"Dr. Efrain Serrano","startTime":1648.0900000000001,"endTime":1652.74,"body":"telling them there. And thank"},{"speaker":"Dr. Efrain Serrano","startTime":1648.0900000000001,"endTime":1652.74,"body":"God that they they listened to"},{"speaker":"Dr. Efrain Serrano","startTime":1652.74,"endTime":1655.8300000000002,"body":"me. And they're, they're"},{"speaker":"Dr. Efrain Serrano","startTime":1652.74,"endTime":1655.8300000000002,"body":"pursuing their own goal right"},{"speaker":"Dr. Efrain Serrano","startTime":1655.8300000000002,"endTime":1656.16,"body":"now."},{"speaker":"Aaron Moncur","startTime":1656.73,"endTime":1659.13,"body":"That's amazing."},{"speaker":"Aaron Moncur","startTime":1656.73,"endTime":1659.13,"body":"Well, thank you for sharing such"},{"speaker":"Aaron Moncur","startTime":1659.13,"endTime":1663.45,"body":"a personal side. That was"},{"speaker":"Aaron Moncur","startTime":1659.13,"endTime":1663.45,"body":"really, really wonderful. It's"},{"speaker":"Aaron Moncur","startTime":1663.45,"endTime":1668.46,"body":"interesting to think about how"},{"speaker":"Aaron Moncur","startTime":1663.45,"endTime":1668.46,"body":"the dynamic between at least"},{"speaker":"Aaron Moncur","startTime":1668.46,"endTime":1671.04,"body":"myself as a father, I think"},{"speaker":"Aaron Moncur","startTime":1668.46,"endTime":1671.04,"body":"about this the dynamic between"},{"speaker":"Aaron Moncur","startTime":1671.04,"endTime":1676.0800000000002,"body":"myself and my kids, and the"},{"speaker":"Aaron Moncur","startTime":1671.04,"endTime":1676.0800000000002,"body":"dynamic between me and my team."},{"speaker":"Aaron Moncur","startTime":1676.23,"endTime":1678.66,"body":"And there's there's a lot of"},{"speaker":"Aaron Moncur","startTime":1676.23,"endTime":1678.66,"body":"crossover there. You know, I"},{"speaker":"Aaron Moncur","startTime":1678.66,"endTime":1681.72,"body":"feel like I'm able to teach my"},{"speaker":"Aaron Moncur","startTime":1678.66,"endTime":1681.72,"body":"kids things. And the same way"},{"speaker":"Aaron Moncur","startTime":1681.72,"endTime":1685.77,"body":"I'm able to teach my team"},{"speaker":"Aaron Moncur","startTime":1681.72,"endTime":1685.77,"body":"things. And there's there's the,"},{"speaker":"Aaron Moncur","startTime":1686.22,"endTime":1689.49,"body":"the opposite to that my team"},{"speaker":"Aaron Moncur","startTime":1686.22,"endTime":1689.49,"body":"teaches me things and my kids is"},{"speaker":"Aaron Moncur","startTime":1689.49,"endTime":1692.6100000000001,"body":"teach me things. And there's"},{"speaker":"Aaron Moncur","startTime":1689.49,"endTime":1692.6100000000001,"body":"just a lot of crossover that"},{"speaker":"Aaron Moncur","startTime":1692.6100000000001,"endTime":1695.91,"body":"I've seen, it's it's really"},{"speaker":"Aaron Moncur","startTime":1692.6100000000001,"endTime":1695.91,"body":"pretty interesting. There was"},{"speaker":"Aaron Moncur","startTime":1695.94,"endTime":1698.5800000000002,"body":"there was another point I wanted"},{"speaker":"Aaron Moncur","startTime":1695.94,"endTime":1698.5800000000002,"body":"to make, oh, I remember what it"},{"speaker":"Aaron Moncur","startTime":1698.5800000000002,"endTime":1702.21,"body":"was. There's a gentleman named"},{"speaker":"Aaron Moncur","startTime":1698.5800000000002,"endTime":1702.21,"body":"Earl Nightingale. I think he's"},{"speaker":"Aaron Moncur","startTime":1702.21,"endTime":1706.26,"body":"passed away now. But he was one"},{"speaker":"Aaron Moncur","startTime":1702.21,"endTime":1706.26,"body":"of the one of the early personal"},{"speaker":"Aaron Moncur","startTime":1706.26,"endTime":1710.22,"body":"development type gurus and he"},{"speaker":"Aaron Moncur","startTime":1706.26,"endTime":1710.22,"body":"has this program called Lead the"},{"speaker":"Aaron Moncur","startTime":1710.22,"endTime":1713.97,"body":"Field, and another one called"},{"speaker":"Aaron Moncur","startTime":1710.22,"endTime":1713.97,"body":"The Strangest Secret. And in"},{"speaker":"Aaron Moncur","startTime":1713.97,"endTime":1719.0700000000002,"body":"both of those, he talks about"},{"speaker":"Aaron Moncur","startTime":1713.97,"endTime":1719.0700000000002,"body":"goals and reaching goals and"},{"speaker":"Aaron Moncur","startTime":1719.4,"endTime":1722.8500000000001,"body":"this epiphany that he had when I"},{"speaker":"Aaron Moncur","startTime":1719.4,"endTime":1722.8500000000001,"body":"think he was in his late 20s or"},{"speaker":"Aaron Moncur","startTime":1722.8500000000001,"endTime":1726.75,"body":"early 30s, something like that."},{"speaker":"Aaron Moncur","startTime":1722.8500000000001,"endTime":1726.75,"body":"And it was this, we become what"},{"speaker":"Aaron Moncur","startTime":1726.75,"endTime":1730.89,"body":"we think about. And as you were"},{"speaker":"Aaron Moncur","startTime":1726.75,"endTime":1730.89,"body":"talking about achieving goals"},{"speaker":"Aaron Moncur","startTime":1730.92,"endTime":1734.52,"body":"and focusing on them. That was"},{"speaker":"Aaron Moncur","startTime":1730.92,"endTime":1734.52,"body":"the quote that came to mind, we"},{"speaker":"Aaron Moncur","startTime":1734.52,"endTime":1740.8500000000001,"body":"become what we think about. It's"},{"speaker":"Aaron Moncur","startTime":1734.52,"endTime":1740.8500000000001,"body":"It's fascinating how easy it is"},{"speaker":"Aaron Moncur","startTime":1740.8500000000001,"endTime":1747.06,"body":"for us to get distracted from a"},{"speaker":"Aaron Moncur","startTime":1740.8500000000001,"endTime":1747.06,"body":"goal. And the power that we can"},{"speaker":"Aaron Moncur","startTime":1747.06,"endTime":1750.45,"body":"have in achieving our goals if"},{"speaker":"Aaron Moncur","startTime":1747.06,"endTime":1750.45,"body":"we can simply find ways to"},{"speaker":"Aaron Moncur","startTime":1750.45,"endTime":1755.46,"body":"continue placing our focus on"},{"speaker":"Aaron Moncur","startTime":1750.45,"endTime":1755.46,"body":"that goal. And if we can do"},{"speaker":"Aaron Moncur","startTime":1755.46,"endTime":1758.94,"body":"that, for a long enough time,"},{"speaker":"Aaron Moncur","startTime":1755.46,"endTime":1758.94,"body":"it's almost like magic, the"},{"speaker":"Aaron Moncur","startTime":1758.94,"endTime":1761.46,"body":"goal, it happens, we reach it."},{"speaker":"Dr. Efrain Serrano","startTime":1763.17,"endTime":1765.3,"body":"Yeah, Aaron,"},{"speaker":"Dr. Efrain Serrano","startTime":1763.17,"endTime":1765.3,"body":"I think this is the word you"},{"speaker":"Dr. Efrain Serrano","startTime":1765.3,"endTime":1769.53,"body":"need to believe in. You need to"},{"speaker":"Dr. Efrain Serrano","startTime":1765.3,"endTime":1769.53,"body":"be leveled. And basically, you"},{"speaker":"Dr. Efrain Serrano","startTime":1769.53,"endTime":1772.05,"body":"need to establish the goal,"},{"speaker":"Dr. Efrain Serrano","startTime":1769.53,"endTime":1772.05,"body":"whatever the goal is, if you"},{"speaker":"Dr. Efrain Serrano","startTime":1772.05,"endTime":1775.17,"body":"want to be a teacher, you want"},{"speaker":"Dr. Efrain Serrano","startTime":1772.05,"endTime":1775.17,"body":"to be the pilot, you want to be"},{"speaker":"Dr. Efrain Serrano","startTime":1775.17,"endTime":1778.41,"body":"an engineer, you need to"},{"speaker":"Dr. Efrain Serrano","startTime":1775.17,"endTime":1778.41,"body":"establish that first goal and"},{"speaker":"Dr. Efrain Serrano","startTime":1778.41,"endTime":1786.24,"body":"believe it and basically a start"},{"speaker":"Dr. Efrain Serrano","startTime":1778.41,"endTime":1786.24,"body":"the brain is is the bigger"},{"speaker":"Dr. Efrain Serrano","startTime":1788.49,"endTime":1793.14,"body":"things that we have right now."},{"speaker":"Dr. Efrain Serrano","startTime":1788.49,"endTime":1793.14,"body":"And if you continue saying I"},{"speaker":"Dr. Efrain Serrano","startTime":1793.14,"endTime":1797.46,"body":"want to be an engineer, and you"},{"speaker":"Dr. Efrain Serrano","startTime":1793.14,"endTime":1797.46,"body":"believe that and you, you start"},{"speaker":"Dr. Efrain Serrano","startTime":1797.52,"endTime":1801.6000000000001,"body":"thinking about that, you're"},{"speaker":"Dr. Efrain Serrano","startTime":1797.52,"endTime":1801.6000000000001,"body":"going to get it. Basically, you"},{"speaker":"Dr. Efrain Serrano","startTime":1801.6000000000001,"endTime":1806.1000000000001,"body":"need to believe it and establish"},{"speaker":"Dr. Efrain Serrano","startTime":1801.6000000000001,"endTime":1806.1000000000001,"body":"that goal. And again, you're"},{"speaker":"Dr. Efrain Serrano","startTime":1806.1000000000001,"endTime":1809.3700000000001,"body":"going to get it you're going to"},{"speaker":"Dr. Efrain Serrano","startTime":1806.1000000000001,"endTime":1809.3700000000001,"body":"get it because you need to"},{"speaker":"Dr. Efrain Serrano","startTime":1809.3700000000001,"endTime":1813.6000000000001,"body":"repeat that every day. I want to"},{"speaker":"Dr. Efrain Serrano","startTime":1809.3700000000001,"endTime":1813.6000000000001,"body":"how I will not say I want to be"},{"speaker":"Dr. Efrain Serrano","startTime":1813.6000000000001,"endTime":1819.8700000000001,"body":"a millionaire because we're here"},{"speaker":"Dr. Efrain Serrano","startTime":1813.6000000000001,"endTime":1819.8700000000001,"body":"but I want to be a pilot and I"},{"speaker":"Dr. Efrain Serrano","startTime":1819.9,"endTime":1822.42,"body":"told that my son you want to be"},{"speaker":"Dr. Efrain Serrano","startTime":1819.9,"endTime":1822.42,"body":"a pilot you need to believe it."},{"speaker":"Dr. Efrain Serrano","startTime":1822.69,"endTime":1827.19,"body":"I will help you but it's on you."},{"speaker":"Dr. Efrain Serrano","startTime":1822.69,"endTime":1827.19,"body":"Do you need to believe it? And"},{"speaker":"Dr. Efrain Serrano","startTime":1827.19,"endTime":1832.23,"body":"thanks, God, he reached go who"},{"speaker":"Dr. Efrain Serrano","startTime":1827.19,"endTime":1832.23,"body":"you should go. And for the"},{"speaker":"Dr. Efrain Serrano","startTime":1832.23,"endTime":1837.21,"body":"people that is listening on this"},{"speaker":"Dr. Efrain Serrano","startTime":1832.23,"endTime":1837.21,"body":"podcast, believe it, believe it"},{"speaker":"Dr. Efrain Serrano","startTime":1837.21,"endTime":1844.8300000000002,"body":"and you go and everyday work on"},{"speaker":"Dr. Efrain Serrano","startTime":1837.21,"endTime":1844.8300000000002,"body":"that goal step by step. and"},{"speaker":"Dr. Efrain Serrano","startTime":1844.8300000000002,"endTime":1845.79,"body":"you're going to get it."},{"speaker":"Aaron Moncur","startTime":1846.66,"endTime":1849.8400000000001,"body":"Yeah, they say,"},{"speaker":"Aaron Moncur","startTime":1846.66,"endTime":1849.8400000000001,"body":"seeing is believing. But there's"},{"speaker":"Aaron Moncur","startTime":1849.8400000000001,"endTime":1854.49,"body":"the corollary to that. Believing"},{"speaker":"Aaron Moncur","startTime":1849.8400000000001,"endTime":1854.49,"body":"is seeing. And if you can"},{"speaker":"Aaron Moncur","startTime":1854.49,"endTime":1859.44,"body":"believe something enough, then"},{"speaker":"Aaron Moncur","startTime":1854.49,"endTime":1859.44,"body":"it will come to be. That brings"},{"speaker":"Aaron Moncur","startTime":1859.44,"endTime":1862.6200000000001,"body":"to mind another Earl Nightingale"},{"speaker":"Aaron Moncur","startTime":1859.44,"endTime":1862.6200000000001,"body":"quote, he says, what the mind"},{"speaker":"Aaron Moncur","startTime":1862.6200000000001,"endTime":1868.56,"body":"can conceive of and believe it"},{"speaker":"Aaron Moncur","startTime":1862.6200000000001,"endTime":1868.56,"body":"can achieve. And I've always"},{"speaker":"Aaron Moncur","startTime":1868.56,"endTime":1872.43,"body":"really liked that once. Right?"},{"speaker":"Aaron Moncur","startTime":1868.56,"endTime":1872.43,"body":"Okay, well, just a couple more"},{"speaker":"Aaron Moncur","startTime":1872.43,"endTime":1875.28,"body":"questions here. And then and"},{"speaker":"Aaron Moncur","startTime":1872.43,"endTime":1875.28,"body":"then we'll wrap things up. Let's"},{"speaker":"Aaron Moncur","startTime":1875.28,"endTime":1880.5,"body":"see you, you earned your PhD"},{"speaker":"Aaron Moncur","startTime":1875.28,"endTime":1880.5,"body":"will, while working as director"},{"speaker":"Aaron Moncur","startTime":1880.5,"endTime":1883.92,"body":"of engineering at Edwards. And a"},{"speaker":"Aaron Moncur","startTime":1880.5,"endTime":1883.92,"body":"director position is a very"},{"speaker":"Aaron Moncur","startTime":1883.92,"endTime":1888.0,"body":"demanding one, how were you able"},{"speaker":"Aaron Moncur","startTime":1883.92,"endTime":1888.0,"body":"to finish your PhD without"},{"speaker":"Aaron Moncur","startTime":1888.03,"endTime":1891.6000000000001,"body":"letting any of your your"},{"speaker":"Aaron Moncur","startTime":1888.03,"endTime":1891.6000000000001,"body":"director duties slip during the"},{"speaker":"Aaron Moncur","startTime":1891.6000000000001,"endTime":1892.38,"body":"process?"},{"speaker":"Dr. Efrain Serrano","startTime":1893.91,"endTime":1897.1200000000001,"body":"Family"},{"speaker":"Dr. Efrain Serrano","startTime":1893.91,"endTime":1897.1200000000001,"body":"support my wife and my kid, that"},{"speaker":"Dr. Efrain Serrano","startTime":1897.1200000000001,"endTime":1900.18,"body":"was the first thing that you"},{"speaker":"Dr. Efrain Serrano","startTime":1897.1200000000001,"endTime":1900.18,"body":"need to have your family"},{"speaker":"Dr. Efrain Serrano","startTime":1900.18,"endTime":1906.0,"body":"support, and time management."},{"speaker":"Dr. Efrain Serrano","startTime":1900.18,"endTime":1906.0,"body":"Basically, as Sue mentioned, I"},{"speaker":"Dr. Efrain Serrano","startTime":1906.0,"endTime":1912.69,"body":"was working as an engineer, I"},{"speaker":"Dr. Efrain Serrano","startTime":1906.0,"endTime":1912.69,"body":"have it had projects to do, and"},{"speaker":"Dr. Efrain Serrano","startTime":1912.72,"endTime":1918.18,"body":"goals to reach on my work. And"},{"speaker":"Dr. Efrain Serrano","startTime":1912.72,"endTime":1918.18,"body":"in the same time, I have all the"},{"speaker":"Dr. Efrain Serrano","startTime":1918.21,"endTime":1923.04,"body":"goals, personal goals to reach"},{"speaker":"Dr. Efrain Serrano","startTime":1918.21,"endTime":1923.04,"body":"that was my PhD, and you, you"},{"speaker":"Dr. Efrain Serrano","startTime":1923.04,"endTime":1928.6200000000001,"body":"need to have managed time"},{"speaker":"Dr. Efrain Serrano","startTime":1923.04,"endTime":1928.6200000000001,"body":"management. And my time"},{"speaker":"Dr. Efrain Serrano","startTime":1928.6200000000001,"endTime":1933.27,"body":"management was before before my"},{"speaker":"Dr. Efrain Serrano","startTime":1928.6200000000001,"endTime":1933.27,"body":"family support was to sit down"},{"speaker":"Dr. Efrain Serrano","startTime":1933.27,"endTime":1938.01,"body":"and create a plan how you're"},{"speaker":"Dr. Efrain Serrano","startTime":1933.27,"endTime":1938.01,"body":"going to work with this and was"},{"speaker":"Dr. Efrain Serrano","startTime":1938.01,"endTime":1944.3400000000001,"body":"hard. I was working in the"},{"speaker":"Dr. Efrain Serrano","startTime":1938.01,"endTime":1944.3400000000001,"body":"morning. And during the"},{"speaker":"Dr. Efrain Serrano","startTime":1944.3400000000001,"endTime":1948.99,"body":"afternoon until five o'clock, I"},{"speaker":"Dr. Efrain Serrano","startTime":1944.3400000000001,"endTime":1948.99,"body":"was dedicating time to my family"},{"speaker":"Dr. Efrain Serrano","startTime":1949.05,"endTime":1954.3600000000001,"body":"on the on the during the week."},{"speaker":"Dr. Efrain Serrano","startTime":1949.05,"endTime":1954.3600000000001,"body":"And then after 1011 o'clock that"},{"speaker":"Dr. Efrain Serrano","startTime":1954.3600000000001,"endTime":1959.67,"body":"my son and daughter went to bed,"},{"speaker":"Dr. Efrain Serrano","startTime":1954.3600000000001,"endTime":1959.67,"body":"I started reading, I start doing"},{"speaker":"Dr. Efrain Serrano","startTime":1959.67,"endTime":1966.39,"body":"my homework for for the college"},{"speaker":"Dr. Efrain Serrano","startTime":1959.67,"endTime":1966.39,"body":"on the weekends. The same I was"},{"speaker":"Dr. Efrain Serrano","startTime":1966.75,"endTime":1971.73,"body":"I was dedicating time with my"},{"speaker":"Dr. Efrain Serrano","startTime":1966.75,"endTime":1971.73,"body":"family in the morning until five"},{"speaker":"Dr. Efrain Serrano","startTime":1971.73,"endTime":1977.79,"body":"or six o'clock after that, like,"},{"speaker":"Dr. Efrain Serrano","startTime":1971.73,"endTime":1977.79,"body":"I went to my office, closed the"},{"speaker":"Dr. Efrain Serrano","startTime":1977.79,"endTime":1983.67,"body":"office door and started reading"},{"speaker":"Dr. Efrain Serrano","startTime":1977.79,"endTime":1983.67,"body":"and doing assignment and online"},{"speaker":"Dr. Efrain Serrano","startTime":1983.7,"endTime":1989.76,"body":"teaching and learning I'm sorry,"},{"speaker":"Dr. Efrain Serrano","startTime":1983.7,"endTime":1989.76,"body":"until one o'clock, two o'clock"},{"speaker":"Dr. Efrain Serrano","startTime":2031.6299999999999,"endTime":2035.4099999999999,"body":"in the morning. Wow, as time"},{"speaker":"Dr. Efrain Serrano","startTime":2031.6299999999999,"endTime":2035.4099999999999,"body":"management is time management."},{"speaker":"Dr. Efrain Serrano","startTime":2036.1299999999999,"endTime":2042.55,"body":"That's why is you need. You need"},{"speaker":"Dr. Efrain Serrano","startTime":2036.1299999999999,"endTime":2042.55,"body":"to create a goal. And believe it"},{"speaker":"Dr. Efrain Serrano","startTime":2043.21,"endTime":2044.74,"body":"and put your time management."},{"speaker":"Aaron Moncur","startTime":2045.94,"endTime":2048.7000000000003,"body":"That's an"},{"speaker":"Aaron Moncur","startTime":2045.94,"endTime":2048.7000000000003,"body":"impressive schedule. One that I"},{"speaker":"Aaron Moncur","startTime":2048.7000000000003,"endTime":2052.0,"body":"think would be hard for a lot of"},{"speaker":"Aaron Moncur","startTime":2048.7000000000003,"endTime":2052.0,"body":"people to keep, did you find"},{"speaker":"Aaron Moncur","startTime":2052.03,"endTime":2058.42,"body":"that you needed to take time for"},{"speaker":"Aaron Moncur","startTime":2052.03,"endTime":2058.42,"body":"yourself during that period"},{"speaker":"Aaron Moncur","startTime":2058.42,"endTime":2061.63,"body":"where you know, you're focusing"},{"speaker":"Aaron Moncur","startTime":2058.42,"endTime":2061.63,"body":"on your job and then on your"},{"speaker":"Aaron Moncur","startTime":2061.63,"endTime":2065.56,"body":"family? And then on your"},{"speaker":"Aaron Moncur","startTime":2061.63,"endTime":2065.56,"body":"dissertation? Did you? Did you"},{"speaker":"Aaron Moncur","startTime":2065.56,"endTime":2070.03,"body":"intentionally take time out just"},{"speaker":"Aaron Moncur","startTime":2065.56,"endTime":2070.03,"body":"for yourself to be by yourself"},{"speaker":"Aaron Moncur","startTime":2070.03,"endTime":2071.44,"body":"or do something you wanted to"},{"speaker":"Aaron Moncur","startTime":2070.03,"endTime":2071.44,"body":"do?"},{"speaker":"Dr. Efrain Serrano","startTime":2073.06,"endTime":2075.07,"body":"Yeah, and"},{"speaker":"Dr. Efrain Serrano","startTime":2073.06,"endTime":2075.07,"body":"you need to do that. Yeah. And"},{"speaker":"Dr. Efrain Serrano","startTime":2075.1,"endTime":2078.79,"body":"thank you for that. That"},{"speaker":"Dr. Efrain Serrano","startTime":2075.1,"endTime":2078.79,"body":"question. Yes, I forgot that you"},{"speaker":"Dr. Efrain Serrano","startTime":2078.79,"endTime":2085.18,"body":"need to, you need to separate a"},{"speaker":"Dr. Efrain Serrano","startTime":2078.79,"endTime":2085.18,"body":"time for yourself. And, and"},{"speaker":"Dr. Efrain Serrano","startTime":2085.21,"endTime":2090.31,"body":"relax and reduce the stress of"},{"speaker":"Dr. Efrain Serrano","startTime":2085.21,"endTime":2090.31,"body":"the day to day or war. And on"},{"speaker":"Dr. Efrain Serrano","startTime":2090.31,"endTime":2095.3799999999997,"body":"home. I'm sorry, under school."},{"speaker":"Dr. Efrain Serrano","startTime":2090.31,"endTime":2095.3799999999997,"body":"Yes, it's important that on that"},{"speaker":"Dr. Efrain Serrano","startTime":2095.3799999999997,"endTime":2098.71,"body":"time management, you separate"},{"speaker":"Dr. Efrain Serrano","startTime":2095.3799999999997,"endTime":2098.71,"body":"time for yourself, not only for"},{"speaker":"Dr. Efrain Serrano","startTime":2098.71,"endTime":2103.21,"body":"work not only for your family,"},{"speaker":"Dr. Efrain Serrano","startTime":2098.71,"endTime":2103.21,"body":"just for yourself, because if"},{"speaker":"Dr. Efrain Serrano","startTime":2103.21,"endTime":2109.18,"body":"you are over stress, then you're"},{"speaker":"Dr. Efrain Serrano","startTime":2103.21,"endTime":2109.18,"body":"going to burn yourself out and"},{"speaker":"Dr. Efrain Serrano","startTime":2109.18,"endTime":2113.98,"body":"burn burn your brain. And you"},{"speaker":"Dr. Efrain Serrano","startTime":2109.18,"endTime":2113.98,"body":"cannot continue with you go it's"},{"speaker":"Dr. Efrain Serrano","startTime":2113.98,"endTime":2119.47,"body":"important that you dedicate time"},{"speaker":"Dr. Efrain Serrano","startTime":2113.98,"endTime":2119.47,"body":"for yourself. And you Bali will"},{"speaker":"Dr. Efrain Serrano","startTime":2119.47,"endTime":2125.56,"body":"appreciate that. My time was"},{"speaker":"Dr. Efrain Serrano","startTime":2119.47,"endTime":2125.56,"body":"spent time talking about my my"},{"speaker":"Dr. Efrain Serrano","startTime":2125.56,"endTime":2129.79,"body":"wife or working out in a gym"},{"speaker":"Dr. Efrain Serrano","startTime":2125.56,"endTime":2129.79,"body":"with my wife, that was my mind"},{"speaker":"Dr. Efrain Serrano","startTime":2129.79,"endTime":2133.45,"body":"time for me and for my"},{"speaker":"Dr. Efrain Serrano","startTime":2129.79,"endTime":2133.45,"body":"boyfriend, my wife is important"},{"speaker":"Dr. Efrain Serrano","startTime":2133.96,"endTime":2134.62,"body":"to that."},{"speaker":"Aaron Moncur","startTime":2135.49,"endTime":2138.13,"body":"Now that's great."},{"speaker":"Aaron Moncur","startTime":2135.49,"endTime":2138.13,"body":"My wife and I, we haven't done"},{"speaker":"Aaron Moncur","startTime":2138.13,"endTime":2144.1,"body":"this for a while, but for maybe"},{"speaker":"Aaron Moncur","startTime":2138.13,"endTime":2144.1,"body":"a year or so before COVID COVID"},{"speaker":"Aaron Moncur","startTime":2144.1,"endTime":2147.2799999999997,"body":"is what really derailed this,"},{"speaker":"Aaron Moncur","startTime":2144.1,"endTime":2147.2799999999997,"body":"and we haven't started it up"},{"speaker":"Aaron Moncur","startTime":2147.37,"endTime":2152.29,"body":"since. But before cook for about"},{"speaker":"Aaron Moncur","startTime":2147.37,"endTime":2152.29,"body":"a year, we would do what we"},{"speaker":"Aaron Moncur","startTime":2152.29,"endTime":2157.84,"body":"called our free days. And once a"},{"speaker":"Aaron Moncur","startTime":2152.29,"endTime":2157.84,"body":"month, either myself or my wife"},{"speaker":"Aaron Moncur","startTime":2157.84,"endTime":2161.23,"body":"would get a Saturday to just go"},{"speaker":"Aaron Moncur","startTime":2157.84,"endTime":2161.23,"body":"out and do whatever they wanted."},{"speaker":"Aaron Moncur","startTime":2161.5,"endTime":2165.34,"body":"And so maybe it was her her free"},{"speaker":"Aaron Moncur","startTime":2161.5,"endTime":2165.34,"body":"day on one Saturday she'd go out"},{"speaker":"Aaron Moncur","startTime":2165.34,"endTime":2168.5499999999997,"body":"and do whatever she wanted to"},{"speaker":"Aaron Moncur","startTime":2165.34,"endTime":2168.5499999999997,"body":"do. I'd stay home with the kids."},{"speaker":"Aaron Moncur","startTime":2169.36,"endTime":2173.38,"body":"Watch the house, make sure that"},{"speaker":"Aaron Moncur","startTime":2169.36,"endTime":2173.38,"body":"you know the family was good"},{"speaker":"Aaron Moncur","startTime":2173.38,"endTime":2175.84,"body":"while while she was off doing"},{"speaker":"Aaron Moncur","startTime":2173.38,"endTime":2175.84,"body":"her thing and then and then a"},{"speaker":"Aaron Moncur","startTime":2175.84,"endTime":2178.27,"body":"different Saturday of the month"},{"speaker":"Aaron Moncur","startTime":2175.84,"endTime":2178.27,"body":"it was my turn I'd go out and"},{"speaker":"Aaron Moncur","startTime":2178.42,"endTime":2182.23,"body":"just kind of be by myself or"},{"speaker":"Aaron Moncur","startTime":2178.42,"endTime":2182.23,"body":"maybe I'd meet up with a friend"},{"speaker":"Aaron Moncur","startTime":2182.23,"endTime":2186.52,"body":"but it was it was a day for"},{"speaker":"Aaron Moncur","startTime":2182.23,"endTime":2186.52,"body":"either one. One of us to just do"},{"speaker":"Aaron Moncur","startTime":2186.52,"endTime":2189.97,"body":"whatever we wanted. And that was"},{"speaker":"Aaron Moncur","startTime":2186.52,"endTime":2189.97,"body":"I thought really helpful for us."},{"speaker":"Dr. Efrain Serrano","startTime":2191.2,"endTime":2193.27,"body":"That is a"},{"speaker":"Dr. Efrain Serrano","startTime":2191.2,"endTime":2193.27,"body":"great sample and is important"},{"speaker":"Dr. Efrain Serrano","startTime":2193.27,"endTime":2200.59,"body":"for, for for you and your wife"},{"speaker":"Dr. Efrain Serrano","startTime":2193.27,"endTime":2200.59,"body":"to have that free day is"},{"speaker":"Dr. Efrain Serrano","startTime":2200.59,"endTime":2203.83,"body":"important. Yeah, that your body"},{"speaker":"Dr. Efrain Serrano","startTime":2200.59,"endTime":2203.83,"body":"will appreciate that a lot."},{"speaker":"Dr. Efrain Serrano","startTime":2204.19,"endTime":2206.77,"body":"Yeah, I do brain will appreciate"},{"speaker":"Dr. Efrain Serrano","startTime":2204.19,"endTime":2206.77,"body":"that a lot."},{"speaker":"Aaron Moncur","startTime":2207.1,"endTime":2208.63,"body":"You for sure."},{"speaker":"Aaron Moncur","startTime":2207.1,"endTime":2208.63,"body":"Yeah."},{"speaker":"Dr. Efrain Serrano","startTime":2209.5299999999997,"endTime":2211.72,"body":"Yeah, you"},{"speaker":"Dr. Efrain Serrano","startTime":2209.5299999999997,"endTime":2211.72,"body":"need to have a balance and how"},{"speaker":"Dr. Efrain Serrano","startTime":2211.72,"endTime":2215.59,"body":"you're going to have the balance"},{"speaker":"Dr. Efrain Serrano","startTime":2211.72,"endTime":2215.59,"body":"is have a time management and"},{"speaker":"Dr. Efrain Serrano","startTime":2215.59,"endTime":2218.5,"body":"put some bullet point over"},{"speaker":"Dr. Efrain Serrano","startTime":2215.59,"endTime":2218.5,"body":"there. Why do you want to do now"},{"speaker":"Dr. Efrain Serrano","startTime":2218.71,"endTime":2222.43,"body":"later? And at the end? Guys?"},{"speaker":"Dr. Efrain Serrano","startTime":2218.71,"endTime":2222.43,"body":"Those are the most important"},{"speaker":"Dr. Efrain Serrano","startTime":2222.43,"endTime":2222.88,"body":"thing here."},{"speaker":"Aaron Moncur","startTime":2223.7799999999997,"endTime":2226.12,"body":"Well, you've"},{"speaker":"Aaron Moncur","startTime":2223.7799999999997,"endTime":2226.12,"body":"talked about time management a"},{"speaker":"Aaron Moncur","startTime":2226.12,"endTime":2231.67,"body":"bit. Are there any particular"},{"speaker":"Aaron Moncur","startTime":2226.12,"endTime":2231.67,"body":"strategies or time management"},{"speaker":"Aaron Moncur","startTime":2231.67,"endTime":2235.6,"body":"skills that that you use on a"},{"speaker":"Aaron Moncur","startTime":2231.67,"endTime":2235.6,"body":"day to day basis or that you've"},{"speaker":"Aaron Moncur","startTime":2235.6,"endTime":2239.14,"body":"used in the past that you think"},{"speaker":"Aaron Moncur","startTime":2235.6,"endTime":2239.14,"body":"otherwise? Others listening to"},{"speaker":"Aaron Moncur","startTime":2239.14,"endTime":2240.52,"body":"this might benefit from hearing?"},{"speaker":"Dr. Efrain Serrano","startTime":2242.74,"endTime":2245.38,"body":"Yes,"},{"speaker":"Dr. Efrain Serrano","startTime":2242.74,"endTime":2245.38,"body":"basically, this is very"},{"speaker":"Dr. Efrain Serrano","startTime":2245.38,"endTime":2250.6,"body":"interesting. And funny, I was I"},{"speaker":"Dr. Efrain Serrano","startTime":2245.38,"endTime":2250.6,"body":"was reading or watching some TV,"},{"speaker":"Dr. Efrain Serrano","startTime":2251.5,"endTime":2256.96,"body":"the owner of Maverick daluz."},{"speaker":"Dr. Efrain Serrano","startTime":2251.5,"endTime":2256.96,"body":"Mark who QM I think I was"},{"speaker":"Dr. Efrain Serrano","startTime":2256.96,"endTime":2262.36,"body":"reading some paper for him. And"},{"speaker":"Dr. Efrain Serrano","startTime":2256.96,"endTime":2262.36,"body":"basically, I found something"},{"speaker":"Dr. Efrain Serrano","startTime":2262.36,"endTime":2266.74,"body":"there that made me staying and I"},{"speaker":"Dr. Efrain Serrano","startTime":2262.36,"endTime":2266.74,"body":"said, this is true, you know,"},{"speaker":"Dr. Efrain Serrano","startTime":2266.74,"endTime":2273.91,"body":"that Mark Cuban, they don't"},{"speaker":"Dr. Efrain Serrano","startTime":2266.74,"endTime":2273.91,"body":"spend time on meetings and"},{"speaker":"Dr. Efrain Serrano","startTime":2273.91,"endTime":2278.47,"body":"meetings, they want to do that"},{"speaker":"Dr. Efrain Serrano","startTime":2273.91,"endTime":2278.47,"body":"face to face. And quickly. They"},{"speaker":"Dr. Efrain Serrano","startTime":2278.47,"endTime":2282.07,"body":"hate the meetings, he hated the"},{"speaker":"Dr. Efrain Serrano","startTime":2278.47,"endTime":2282.07,"body":"meetings, because he said that"},{"speaker":"Dr. Efrain Serrano","startTime":2282.07,"endTime":2285.22,"body":"it is more efficient, efficient"},{"speaker":"Dr. Efrain Serrano","startTime":2282.07,"endTime":2285.22,"body":"to have a lot of meetings in"},{"speaker":"Dr. Efrain Serrano","startTime":2285.22,"endTime":2290.47,"body":"your Outlook calendar, or team"},{"speaker":"Dr. Efrain Serrano","startTime":2285.22,"endTime":2290.47,"body":"calendar. And he preferred to"},{"speaker":"Dr. Efrain Serrano","startTime":2290.47,"endTime":2295.33,"body":"have one to one meeting with"},{"speaker":"Dr. Efrain Serrano","startTime":2290.47,"endTime":2295.33,"body":"the, with the person and legacy."},{"speaker":"Dr. Efrain Serrano","startTime":2295.66,"endTime":2301.93,"body":"And, and they seem interesting."},{"speaker":"Dr. Efrain Serrano","startTime":2295.66,"endTime":2301.93,"body":"And I and I tried to do that I"},{"speaker":"Dr. Efrain Serrano","startTime":2301.93,"endTime":2305.71,"body":"hate to have a long meeting"},{"speaker":"Dr. Efrain Serrano","startTime":2301.93,"endTime":2305.71,"body":"because some everyday that I sit"},{"speaker":"Dr. Efrain Serrano","startTime":2305.71,"endTime":2311.92,"body":"on my on my office and I saw my"},{"speaker":"Dr. Efrain Serrano","startTime":2305.71,"endTime":2311.92,"body":"calendar is like Christmas treat"},{"speaker":"Dr. Efrain Serrano","startTime":2312.34,"endTime":2316.84,"body":"a lot of meaning. And one of the"},{"speaker":"Dr. Efrain Serrano","startTime":2312.34,"endTime":2316.84,"body":"things to manage time management"},{"speaker":"Dr. Efrain Serrano","startTime":2317.14,"endTime":2322.0,"body":"is decide, decide which team"},{"speaker":"Dr. Efrain Serrano","startTime":2317.14,"endTime":2322.0,"body":"which meeting you're going to"},{"speaker":"Dr. Efrain Serrano","startTime":2322.0,"endTime":2326.86,"body":"attend, you need to you need to"},{"speaker":"Dr. Efrain Serrano","startTime":2322.0,"endTime":2326.86,"body":"have a decision. Okay, this"},{"speaker":"Dr. Efrain Serrano","startTime":2326.86,"endTime":2331.81,"body":"meeting is important. Can I"},{"speaker":"Dr. Efrain Serrano","startTime":2326.86,"endTime":2331.81,"body":"delegate this meeting? Or can I"},{"speaker":"Dr. Efrain Serrano","startTime":2333.52,"endTime":2338.92,"body":"send a message to the person who"},{"speaker":"Dr. Efrain Serrano","startTime":2333.52,"endTime":2338.92,"body":"is setting up the meeting? Hey,"},{"speaker":"Dr. Efrain Serrano","startTime":2338.95,"endTime":2342.97,"body":"do you need minimum the meeting?"},{"speaker":"Dr. Efrain Serrano","startTime":2338.95,"endTime":2342.97,"body":"They said that important topic"},{"speaker":"Dr. Efrain Serrano","startTime":2342.97,"endTime":2347.59,"body":"that you need me I need to"},{"speaker":"Dr. Efrain Serrano","startTime":2342.97,"endTime":2347.59,"body":"cover? And this is the person"},{"speaker":"Dr. Efrain Serrano","startTime":2347.59,"endTime":2351.1,"body":"who organized the meeting, say"},{"speaker":"Dr. Efrain Serrano","startTime":2347.59,"endTime":2351.1,"body":"no, I'll be very polite, I will"},{"speaker":"Dr. Efrain Serrano","startTime":2351.1,"endTime":2354.7,"body":"say thank you, I will cancel"},{"speaker":"Dr. Efrain Serrano","startTime":2351.1,"endTime":2354.7,"body":"your meeting because you don't"},{"speaker":"Dr. Efrain Serrano","startTime":2354.7,"endTime":2358.75,"body":"need me on a meeting. Or, as I"},{"speaker":"Dr. Efrain Serrano","startTime":2354.7,"endTime":2358.75,"body":"mentioned, delegate the meeting"},{"speaker":"Dr. Efrain Serrano","startTime":2358.75,"endTime":2364.96,"body":"is there some meaning that you"},{"speaker":"Dr. Efrain Serrano","startTime":2358.75,"endTime":2364.96,"body":"can delegate to to direct report"},{"speaker":"Dr. Efrain Serrano","startTime":2365.29,"endTime":2369.07,"body":"that do it and attend to the"},{"speaker":"Dr. Efrain Serrano","startTime":2365.29,"endTime":2369.07,"body":"important meeting that will"},{"speaker":"Dr. Efrain Serrano","startTime":2369.07,"endTime":2373.7799999999997,"body":"affect your team, your strategy,"},{"speaker":"Dr. Efrain Serrano","startTime":2369.07,"endTime":2373.7799999999997,"body":"your project? That is one. The"},{"speaker":"Dr. Efrain Serrano","startTime":2373.7799999999997,"endTime":2377.5,"body":"second thing is every day, do a"},{"speaker":"Dr. Efrain Serrano","startTime":2373.7799999999997,"endTime":2377.5,"body":"list of five things that you"},{"speaker":"Dr. Efrain Serrano","startTime":2377.5,"endTime":2384.67,"body":"want to accomplish of the day."},{"speaker":"Dr. Efrain Serrano","startTime":2377.5,"endTime":2384.67,"body":"Find five things, five important"},{"speaker":"Dr. Efrain Serrano","startTime":2384.67,"endTime":2389.71,"body":"things, put on your list and"},{"speaker":"Dr. Efrain Serrano","startTime":2384.67,"endTime":2389.71,"body":"make it happen. And everyday do"},{"speaker":"Dr. Efrain Serrano","startTime":2389.71,"endTime":2394.96,"body":"that and prepare that list for"},{"speaker":"Dr. Efrain Serrano","startTime":2389.71,"endTime":2394.96,"body":"the next day, the day before."},{"speaker":"Dr. Efrain Serrano","startTime":2395.68,"endTime":2399.82,"body":"Because you you're going to"},{"speaker":"Dr. Efrain Serrano","startTime":2395.68,"endTime":2399.82,"body":"remind that that is the least on"},{"speaker":"Dr. Efrain Serrano","startTime":2399.82,"endTime":2404.56,"body":"the priority list that you need"},{"speaker":"Dr. Efrain Serrano","startTime":2399.82,"endTime":2404.56,"body":"to do the next day. But only do"},{"speaker":"Dr. Efrain Serrano","startTime":2404.56,"endTime":2408.97,"body":"five things you put you"},{"speaker":"Dr. Efrain Serrano","startTime":2404.56,"endTime":2408.97,"body":"establish 10 or 12 things to do."},{"speaker":"Dr. Efrain Serrano","startTime":2409.7799999999997,"endTime":2413.92,"body":"I can guarantee you that on the"},{"speaker":"Dr. Efrain Serrano","startTime":2409.7799999999997,"endTime":2413.92,"body":"resume, you're going to do five"},{"speaker":"Dr. Efrain Serrano","startTime":2413.92,"endTime":2418.93,"body":"only five only. And focus on"},{"speaker":"Dr. Efrain Serrano","startTime":2413.92,"endTime":2418.93,"body":"that that will be the goal and"},{"speaker":"Dr. Efrain Serrano","startTime":2418.93,"endTime":2423.16,"body":"you're going to be you're going"},{"speaker":"Dr. Efrain Serrano","startTime":2418.93,"endTime":2423.16,"body":"to feel happy that you reach the"},{"speaker":"Dr. Efrain Serrano","startTime":2423.16,"endTime":2429.25,"body":"five goals on the day. But DICE"},{"speaker":"Dr. Efrain Serrano","startTime":2423.16,"endTime":2429.25,"body":"DICE are how I manage my time I"},{"speaker":"Dr. Efrain Serrano","startTime":2429.25,"endTime":2433.45,"body":"use time management is every day"},{"speaker":"Dr. Efrain Serrano","startTime":2429.25,"endTime":2433.45,"body":"I put five things to do next"},{"speaker":"Dr. Efrain Serrano","startTime":2433.45,"endTime":2438.2799999999997,"body":"day. Sometimes I put six because"},{"speaker":"Dr. Efrain Serrano","startTime":2433.45,"endTime":2438.2799999999997,"body":"depending on the priority, and"},{"speaker":"Dr. Efrain Serrano","startTime":2438.2799999999997,"endTime":2442.24,"body":"every time before I left, I"},{"speaker":"Dr. Efrain Serrano","startTime":2438.2799999999997,"endTime":2442.24,"body":"leave my office, I go to my"},{"speaker":"Dr. Efrain Serrano","startTime":2442.24,"endTime":2447.4,"body":"calendar, and I check how many"},{"speaker":"Dr. Efrain Serrano","startTime":2442.24,"endTime":2447.4,"body":"meeting meetings I have on my"},{"speaker":"Dr. Efrain Serrano","startTime":2447.4,"endTime":2451.0299999999997,"body":"calendar for the next day. And"},{"speaker":"Dr. Efrain Serrano","startTime":2447.4,"endTime":2451.0299999999997,"body":"then I say okay, I can delegate"},{"speaker":"Dr. Efrain Serrano","startTime":2451.0299999999997,"endTime":2457.12,"body":"this I can I don't need to"},{"speaker":"Dr. Efrain Serrano","startTime":2451.0299999999997,"endTime":2457.12,"body":"attend this because this is is"},{"speaker":"Dr. Efrain Serrano","startTime":2457.12,"endTime":2462.79,"body":"not an important information for"},{"speaker":"Dr. Efrain Serrano","startTime":2457.12,"endTime":2462.79,"body":"me, or this one that I going to"},{"speaker":"Dr. Efrain Serrano","startTime":2462.79,"endTime":2467.08,"body":"attend because will I impact my"},{"speaker":"Dr. Efrain Serrano","startTime":2462.79,"endTime":2467.08,"body":"progress my strategy or my"},{"speaker":"Dr. Efrain Serrano","startTime":2467.08,"endTime":2472.0,"body":"program? It's hard to do. But"},{"speaker":"Dr. Efrain Serrano","startTime":2467.08,"endTime":2472.0,"body":"you need to balance you need to"},{"speaker":"Dr. Efrain Serrano","startTime":2472.0,"endTime":2475.57,"body":"balance your time and you need"},{"speaker":"Dr. Efrain Serrano","startTime":2472.0,"endTime":2475.57,"body":"to control your time because"},{"speaker":"Dr. Efrain Serrano","startTime":2476.08,"endTime":2478.6,"body":"otherwise Otherwise you will not"},{"speaker":"Dr. Efrain Serrano","startTime":2476.08,"endTime":2478.6,"body":"be effective."},{"speaker":"Aaron Moncur","startTime":2479.0499999999997,"endTime":2482.35,"body":"I really liked the"},{"speaker":"Aaron Moncur","startTime":2479.0499999999997,"endTime":2482.35,"body":"the tool that you mentioned"},{"speaker":"Aaron Moncur","startTime":2482.35,"endTime":2485.32,"body":"about writing down the five"},{"speaker":"Aaron Moncur","startTime":2482.35,"endTime":2485.32,"body":"things at the beginning of the"},{"speaker":"Aaron Moncur","startTime":2485.32,"endTime":2488.29,"body":"day. or enter the previous day"},{"speaker":"Aaron Moncur","startTime":2485.32,"endTime":2488.29,"body":"that you want to accomplish. I"},{"speaker":"Aaron Moncur","startTime":2488.29,"endTime":2493.09,"body":"think that's such a powerful"},{"speaker":"Aaron Moncur","startTime":2488.29,"endTime":2493.09,"body":"tool. And it takes five minutes,"},{"speaker":"Aaron Moncur","startTime":2493.12,"endTime":2496.48,"body":"right to guesswork about what"},{"speaker":"Aaron Moncur","startTime":2493.12,"endTime":2496.48,"body":"needs to get done and just write"},{"speaker":"Aaron Moncur","startTime":2496.48,"endTime":2500.74,"body":"them down, maybe even prioritize"},{"speaker":"Aaron Moncur","startTime":2496.48,"endTime":2500.74,"body":"them in order of importance, and"},{"speaker":"Aaron Moncur","startTime":2500.74,"endTime":2503.83,"body":"then just knock those out one"},{"speaker":"Aaron Moncur","startTime":2500.74,"endTime":2503.83,"body":"after the other. And maybe you"},{"speaker":"Aaron Moncur","startTime":2503.83,"endTime":2507.37,"body":"don't get all of them completed"},{"speaker":"Aaron Moncur","startTime":2503.83,"endTime":2507.37,"body":"in one day. But you know, what,"},{"speaker":"Aaron Moncur","startTime":2507.4,"endTime":2511.18,"body":"if you didn't complete them all,"},{"speaker":"Aaron Moncur","startTime":2507.4,"endTime":2511.18,"body":"in one day, using that strategy"},{"speaker":"Aaron Moncur","startTime":2511.18,"endTime":2513.73,"body":"of having the written down, you"},{"speaker":"Aaron Moncur","startTime":2511.18,"endTime":2513.73,"body":"definitely would not have"},{"speaker":"Aaron Moncur","startTime":2513.73,"endTime":2517.27,"body":"completed them if you hadn't"},{"speaker":"Aaron Moncur","startTime":2513.73,"endTime":2517.27,"body":"written them down. So it's a"},{"speaker":"Aaron Moncur","startTime":2517.27,"endTime":2519.22,"body":"really great strategy, I use the"},{"speaker":"Aaron Moncur","startTime":2517.27,"endTime":2519.22,"body":"same thing."},{"speaker":"Dr. Efrain Serrano","startTime":2519.58,"endTime":2521.32,"body":"That's"},{"speaker":"Dr. Efrain Serrano","startTime":2519.58,"endTime":2521.32,"body":"right. And if you complete"},{"speaker":"Dr. Efrain Serrano","startTime":2521.32,"endTime":2525.2799999999997,"body":"three, you're going to be you're"},{"speaker":"Dr. Efrain Serrano","startTime":2521.32,"endTime":2525.2799999999997,"body":"going to be satisfied on that."},{"speaker":"Dr. Efrain Serrano","startTime":2525.2799999999997,"endTime":2529.81,"body":"Because from from five to three,"},{"speaker":"Dr. Efrain Serrano","startTime":2525.2799999999997,"endTime":2529.81,"body":"that is a group progress that is"},{"speaker":"Dr. Efrain Serrano","startTime":2529.81,"endTime":2534.82,"body":"super important. And again, you"},{"speaker":"Dr. Efrain Serrano","startTime":2529.81,"endTime":2534.82,"body":"need to control your meetings,"},{"speaker":"Dr. Efrain Serrano","startTime":2534.85,"endTime":2538.63,"body":"how many meetings you have per"},{"speaker":"Dr. Efrain Serrano","startTime":2534.85,"endTime":2538.63,"body":"day, because if you have, as I"},{"speaker":"Dr. Efrain Serrano","startTime":2538.63,"endTime":2542.59,"body":"mentioned, Christmas trees on"},{"speaker":"Dr. Efrain Serrano","startTime":2538.63,"endTime":2542.59,"body":"your calendar, that will be hard"},{"speaker":"Dr. Efrain Serrano","startTime":2542.59,"endTime":2545.83,"body":"for you to accomplish all the"},{"speaker":"Dr. Efrain Serrano","startTime":2542.59,"endTime":2545.83,"body":"things that are important on"},{"speaker":"Dr. Efrain Serrano","startTime":2545.83,"endTime":2547.81,"body":"your strategy on the project."},{"speaker":"Aaron Moncur","startTime":2548.59,"endTime":2551.17,"body":"Yeah, that's"},{"speaker":"Aaron Moncur","startTime":2548.59,"endTime":2551.17,"body":"right. Well, Efrain this, this"},{"speaker":"Aaron Moncur","startTime":2551.17,"endTime":2554.62,"body":"has been really delightful."},{"speaker":"Aaron Moncur","startTime":2551.17,"endTime":2554.62,"body":"Thank you again for sharing some"},{"speaker":"Aaron Moncur","startTime":2554.62,"endTime":2558.0099999999998,"body":"of your time with us. How can"},{"speaker":"Aaron Moncur","startTime":2554.62,"endTime":2558.0099999999998,"body":"people get in touch with you?"},{"speaker":"Dr. Efrain Serrano","startTime":2559.0,"endTime":2561.13,"body":"Yes, Aaron,"},{"speaker":"Dr. Efrain Serrano","startTime":2559.0,"endTime":2561.13,"body":"thank you for having me. They"},{"speaker":"Dr. Efrain Serrano","startTime":2561.13,"endTime":2566.83,"body":"can reach me through my LinkedIn"},{"speaker":"Dr. Efrain Serrano","startTime":2561.13,"endTime":2566.83,"body":"LinkedIn account. I think it's"},{"speaker":"Dr. Efrain Serrano","startTime":2566.83,"endTime":2572.89,"body":"Efrain Serrano at att net. There"},{"speaker":"Dr. Efrain Serrano","startTime":2566.83,"endTime":2572.89,"body":"is the link to to the LinkedIn"},{"speaker":"Dr. Efrain Serrano","startTime":2572.92,"endTime":2576.1,"body":"account or Efrain Serrano and"},{"speaker":"Dr. Efrain Serrano","startTime":2572.92,"endTime":2576.1,"body":"they, they can search for me as"},{"speaker":"Dr. Efrain Serrano","startTime":2576.1,"endTime":2579.16,"body":"Efrain Serrano. And you can"},{"speaker":"Dr. Efrain Serrano","startTime":2576.1,"endTime":2579.16,"body":"follow me over there."},{"speaker":"Aaron Moncur","startTime":2579.2799999999997,"endTime":2581.44,"body":"Perfect. All"},{"speaker":"Aaron Moncur","startTime":2579.2799999999997,"endTime":2581.44,"body":"right. Well, Efrain. Thank you"},{"speaker":"Aaron Moncur","startTime":2581.47,"endTime":2584.41,"body":"again, so much. This has been a"},{"speaker":"Aaron Moncur","startTime":2581.47,"endTime":2584.41,"body":"treat and a delight, and I"},{"speaker":"Aaron Moncur","startTime":2584.41,"endTime":2585.5499999999997,"body":"really appreciate your time."},{"speaker":"Dr. Efrain Serrano","startTime":2586.0299999999997,"endTime":2587.62,"body":"Thank you"},{"speaker":"Dr. Efrain Serrano","startTime":2586.0299999999997,"endTime":2587.62,"body":"all for having me here."},{"speaker":"Aaron Moncur","startTime":2591.7,"endTime":2595.18,"body":"I'm Erin Moncur,"},{"speaker":"Aaron Moncur","startTime":2591.7,"endTime":2595.18,"body":"founder of pipeline design and"},{"speaker":"Aaron Moncur","startTime":2595.18,"endTime":2598.18,"body":"engineering. If you liked what"},{"speaker":"Aaron Moncur","startTime":2595.18,"endTime":2598.18,"body":"you heard today, please share"},{"speaker":"Aaron Moncur","startTime":2598.18,"endTime":2601.72,"body":"the episode. To learn how your"},{"speaker":"Aaron Moncur","startTime":2598.18,"endTime":2601.72,"body":"team can leverage our team's"},{"speaker":"Aaron Moncur","startTime":2601.72,"endTime":2605.5,"body":"expertise developing turnkey"},{"speaker":"Aaron Moncur","startTime":2601.72,"endTime":2605.5,"body":"equipment, custom fixtures and"},{"speaker":"Aaron Moncur","startTime":2605.5299999999997,"endTime":2609.79,"body":"automated machines and with"},{"speaker":"Aaron Moncur","startTime":2605.5299999999997,"endTime":2609.79,"body":"product design, visit us at Team"},{"speaker":"Aaron Moncur","startTime":2609.82,"endTime":2612.58,"body":"pipeline.us. Thanks for"},{"speaker":"Aaron Moncur","startTime":2609.82,"endTime":2612.58,"body":"listening"}]}