{"version":"1.0.0","segments":[{"speaker":"Aaron Moncur","startTime":15.42,"endTime":18.24,"body":"Okay, we're on"},{"speaker":"Aaron Moncur","startTime":15.42,"endTime":18.24,"body":"site here at Stryker. This is"},{"speaker":"Aaron Moncur","startTime":18.24,"endTime":22.14,"body":"kind of a new format for us."},{"speaker":"Aaron Moncur","startTime":18.24,"endTime":22.14,"body":"First time that we've done"},{"speaker":"Aaron Moncur","startTime":22.14,"endTime":26.445,"body":"something on site here at"},{"speaker":"Aaron Moncur","startTime":22.14,"endTime":26.445,"body":"someone else's facility, and"},{"speaker":"Aaron Moncur","startTime":26.445,"endTime":30.105,"body":"we've got Eric Richins that"},{"speaker":"Aaron Moncur","startTime":26.445,"endTime":30.105,"body":"we're talking to today. He is a"},{"speaker":"Aaron Moncur","startTime":30.105,"endTime":34.245,"body":"packaging engineer, and"},{"speaker":"Aaron Moncur","startTime":30.105,"endTime":34.245,"body":"packaging is not something that"},{"speaker":"Aaron Moncur","startTime":34.245,"endTime":36.945,"body":"we've talked about on the"},{"speaker":"Aaron Moncur","startTime":34.245,"endTime":36.945,"body":"podcast. So we thought we'd just"},{"speaker":"Aaron Moncur","startTime":36.945,"endTime":40.125,"body":"do kind of a short, 1015, minute"},{"speaker":"Aaron Moncur","startTime":36.945,"endTime":40.125,"body":"interview here learn a little"},{"speaker":"Aaron Moncur","startTime":40.125,"endTime":43.545,"body":"bit what packaging engineering"},{"speaker":"Aaron Moncur","startTime":40.125,"endTime":43.545,"body":"is all about, maybe some pro"},{"speaker":"Aaron Moncur","startTime":43.545,"endTime":47.97,"body":"tips and and then we'll call it"},{"speaker":"Aaron Moncur","startTime":43.545,"endTime":47.97,"body":"a day. So Eric, why don't you"},{"speaker":"Aaron Moncur","startTime":47.97,"endTime":50.73,"body":"just introduce yourself quickly"},{"speaker":"Aaron Moncur","startTime":47.97,"endTime":50.73,"body":"and tell us a little bit about"},{"speaker":"Aaron Moncur","startTime":50.73,"endTime":53.43,"body":"like, what, what is a packaging"},{"speaker":"Aaron Moncur","startTime":50.73,"endTime":53.43,"body":"engine engineer? What do you do?"},{"speaker":"Eric Richins","startTime":53.43,"endTime":56.67,"body":"I am Eric Richins."},{"speaker":"Eric Richins","startTime":53.43,"endTime":56.67,"body":"I have been here at Stryker"},{"speaker":"Eric Richins","startTime":56.67,"endTime":60.45,"body":"about 10 years, mostly dealing"},{"speaker":"Eric Richins","startTime":56.67,"endTime":60.45,"body":"with the packaging on a"},{"speaker":"Eric Richins","startTime":60.45,"endTime":63.99,"body":"manufacturing level. So there's"},{"speaker":"Eric Richins","startTime":60.45,"endTime":63.99,"body":"two different kinds of packaging"},{"speaker":"Eric Richins","startTime":63.99,"endTime":67.95,"body":"engineers. You've got ones that"},{"speaker":"Eric Richins","startTime":63.99,"endTime":67.95,"body":"do the design work and work with"},{"speaker":"Eric Richins","startTime":67.95,"endTime":71.295,"body":"suppliers and things like that,"},{"speaker":"Eric Richins","startTime":67.95,"endTime":71.295,"body":"artwork, designs and different"},{"speaker":"Eric Richins","startTime":71.295,"endTime":77.835,"body":"things I do mostly on the"},{"speaker":"Eric Richins","startTime":71.295,"endTime":77.835,"body":"manufacturing side. Okay? So I"},{"speaker":"Eric Richins","startTime":77.835,"endTime":82.155,"body":"deal with processes,"},{"speaker":"Eric Richins","startTime":77.835,"endTime":82.155,"body":"improvements, automation, you"},{"speaker":"Eric Richins","startTime":82.155,"endTime":85.275,"body":"know, day to day operations,"},{"speaker":"Eric Richins","startTime":82.155,"endTime":85.275,"body":"make sure that everything runs"},{"speaker":"Eric Richins","startTime":85.275,"endTime":87.795,"body":"smoothly, that the lines keep"},{"speaker":"Eric Richins","startTime":85.275,"endTime":87.795,"body":"running, take care of any"},{"speaker":"Eric Richins","startTime":87.795,"endTime":91.695,"body":"problems, fix any, you know,"},{"speaker":"Eric Richins","startTime":87.795,"endTime":91.695,"body":"systemic issues, stuff like"},{"speaker":"Eric Richins","startTime":91.695,"endTime":95.04,"body":"that. I also do all the"},{"speaker":"Eric Richins","startTime":91.695,"endTime":95.04,"body":"implementation of any kind of"},{"speaker":"Eric Richins","startTime":95.04,"endTime":98.34,"body":"sustaining projects, so if they"},{"speaker":"Eric Richins","startTime":95.04,"endTime":98.34,"body":"have artwork changes or like,"},{"speaker":"Eric Richins","startTime":98.34,"endTime":101.88,"body":"you know, regulatory, you know,"},{"speaker":"Eric Richins","startTime":98.34,"endTime":101.88,"body":"label design, different things"},{"speaker":"Eric Richins","startTime":101.88,"endTime":104.64,"body":"like that that need to be"},{"speaker":"Eric Richins","startTime":101.88,"endTime":104.64,"body":"implemented. I do all that kind"},{"speaker":"Eric Richins","startTime":104.64,"endTime":108.9,"body":"of stuff. So I update like, you"},{"speaker":"Eric Richins","startTime":104.64,"endTime":108.9,"body":"know, the dhrs, the device"},{"speaker":"Eric Richins","startTime":108.9,"endTime":111.78,"body":"history records, update those,"},{"speaker":"Eric Richins","startTime":108.9,"endTime":111.78,"body":"update the bill of materials,"},{"speaker":"Eric Richins","startTime":111.78,"endTime":114.66,"body":"update our component"},{"speaker":"Eric Richins","startTime":111.78,"endTime":114.66,"body":"verification systems, all that"},{"speaker":"Eric Richins","startTime":114.66,"endTime":117.765,"body":"kind of stuff, anything that's"},{"speaker":"Eric Richins","startTime":114.66,"endTime":117.765,"body":"on the operation side I take"},{"speaker":"Eric Richins","startTime":117.765,"endTime":118.065,"body":"care of."},{"speaker":"Aaron Moncur","startTime":118.599,"endTime":121.979,"body":"And when we talk"},{"speaker":"Aaron Moncur","startTime":118.599,"endTime":121.979,"body":"about packaging, I mean, what is"},{"speaker":"Aaron Moncur","startTime":122.099,"endTime":126.059,"body":"packaging? Are we talking about"},{"speaker":"Aaron Moncur","startTime":122.099,"endTime":126.059,"body":"the brown corrugated box that"},{"speaker":"Aaron Moncur","startTime":126.239,"endTime":129.659,"body":"things go inside of, what they"},{"speaker":"Aaron Moncur","startTime":126.239,"endTime":129.659,"body":"ship? Are we talking about Tyvek"},{"speaker":"Aaron Moncur","startTime":129.659,"endTime":135.119,"body":"pouches? Are we talking about"},{"speaker":"Aaron Moncur","startTime":129.659,"endTime":135.119,"body":"the cosmetic cartons that"},{"speaker":"Aaron Moncur","startTime":135.119,"endTime":137.339,"body":"devices go on? Is it all of the"},{"speaker":"Aaron Moncur","startTime":135.119,"endTime":137.339,"body":"above?"},{"speaker":"Eric Richins","startTime":137.4,"endTime":139.44,"body":"It's all of the"},{"speaker":"Eric Richins","startTime":137.4,"endTime":139.44,"body":"above. So we have, like, primary"},{"speaker":"Eric Richins","startTime":139.44,"endTime":142.34,"body":"packaging, and we have tertiary"},{"speaker":"Eric Richins","startTime":139.44,"endTime":142.34,"body":"packaging, what they call so"},{"speaker":"Eric Richins","startTime":142.34,"endTime":145.7,"body":"primary packaging is anything"},{"speaker":"Eric Richins","startTime":142.34,"endTime":145.7,"body":"that touches the device itself."},{"speaker":"Eric Richins","startTime":146.18,"endTime":148.82,"body":"Secondary packaging would be"},{"speaker":"Eric Richins","startTime":146.18,"endTime":148.82,"body":"anything that's inside the"},{"speaker":"Eric Richins","startTime":148.82,"endTime":151.52,"body":"sterile barrier. And then"},{"speaker":"Eric Richins","startTime":148.82,"endTime":151.52,"body":"tertiary packaging is everything"},{"speaker":"Eric Richins","startTime":151.52,"endTime":155.18,"body":"outside the sterile barrier. So,"},{"speaker":"Eric Richins","startTime":151.52,"endTime":155.18,"body":"like our devices are very small."},{"speaker":"Eric Richins","startTime":155.36,"endTime":158.9,"body":"They go into a hoop, they get"},{"speaker":"Eric Richins","startTime":155.36,"endTime":158.9,"body":"coiled. Go into hoop. They get"},{"speaker":"Eric Richins","startTime":158.9,"endTime":163.24,"body":"accessories put on them. They go"},{"speaker":"Eric Richins","startTime":158.9,"endTime":163.24,"body":"into a pouch, get sealed, get"},{"speaker":"Eric Richins","startTime":163.24,"endTime":166.72,"body":"labeled. Those go into a garden,"},{"speaker":"Eric Richins","startTime":163.24,"endTime":166.72,"body":"get clothes, get labeled. Those"},{"speaker":"Eric Richins","startTime":166.72,"endTime":170.32,"body":"go into a shipper box, get"},{"speaker":"Eric Richins","startTime":166.72,"endTime":170.32,"body":"closed, get labeled. They go off"},{"speaker":"Eric Richins","startTime":170.32,"endTime":173.62,"body":"to sterilization. So all that"},{"speaker":"Eric Richins","startTime":170.32,"endTime":173.62,"body":"kind of stuff that's all"},{"speaker":"Eric Richins","startTime":173.62,"endTime":176.2,"body":"included in the packaging. So"},{"speaker":"Eric Richins","startTime":173.62,"endTime":176.2,"body":"anything that's not part of the"},{"speaker":"Eric Richins","startTime":176.2,"endTime":179.26,"body":"device itself that the doctor"},{"speaker":"Eric Richins","startTime":176.2,"endTime":179.26,"body":"uses, we consider packaging"},{"speaker":"Aaron Moncur","startTime":179.38,"endTime":182.94,"body":"Okay, and what's"},{"speaker":"Aaron Moncur","startTime":179.38,"endTime":182.94,"body":"the difference between packaging"},{"speaker":"Aaron Moncur","startTime":182.94,"endTime":186.12,"body":"that touches the device and"},{"speaker":"Aaron Moncur","startTime":182.94,"endTime":186.12,"body":"packaging that's within the what"},{"speaker":"Aaron Moncur","startTime":186.12,"endTime":188.64,"body":"did you call it? The sterile"},{"speaker":"Aaron Moncur","startTime":186.12,"endTime":188.64,"body":"barrier barrier?"},{"speaker":"Eric Richins","startTime":188.82,"endTime":191.16,"body":"So it all has to"},{"speaker":"Eric Richins","startTime":188.82,"endTime":191.16,"body":"do with like, validations, like"},{"speaker":"Eric Richins","startTime":191.16,"endTime":193.8,"body":"how you validate your products,"},{"speaker":"Eric Richins","startTime":191.16,"endTime":193.8,"body":"like anything that goes inside"},{"speaker":"Eric Richins","startTime":193.8,"endTime":196.02,"body":"the sterile barrier. So the"},{"speaker":"Eric Richins","startTime":193.8,"endTime":196.02,"body":"sterile barrier for us is the"},{"speaker":"Eric Richins","startTime":196.02,"endTime":200.1,"body":"pouch. So it's a film on one"},{"speaker":"Eric Richins","startTime":196.02,"endTime":200.1,"body":"side, it's Tyvek on the other"},{"speaker":"Eric Richins","startTime":200.1,"endTime":204.02,"body":"side. And Tyvek is designed to"},{"speaker":"Eric Richins","startTime":200.1,"endTime":204.02,"body":"allow gas to get in, but it"},{"speaker":"Eric Richins","startTime":204.02,"endTime":208.34,"body":"doesn't allow microbials to get"},{"speaker":"Eric Richins","startTime":204.02,"endTime":208.34,"body":"in, so it's a very special"},{"speaker":"Eric Richins","startTime":208.4,"endTime":212.72,"body":"design stuff. So that's our"},{"speaker":"Eric Richins","startTime":208.4,"endTime":212.72,"body":"sterile barrier. So that gets"},{"speaker":"Eric Richins","startTime":212.72,"endTime":216.26,"body":"sealed completely around so"},{"speaker":"Eric Richins","startTime":212.72,"endTime":216.26,"body":"inside, once it goes out and"},{"speaker":"Eric Richins","startTime":216.26,"endTime":219.68,"body":"gets basically gets gassed."},{"speaker":"Eric Richins","startTime":216.26,"endTime":219.68,"body":"We're saying that everything"},{"speaker":"Eric Richins","startTime":219.68,"endTime":224.44,"body":"inside that pout is now sterile,"},{"speaker":"Eric Richins","startTime":219.68,"endTime":224.44,"body":"okay? And so everything outside"},{"speaker":"Eric Richins","startTime":224.44,"endTime":227.32,"body":"of that, like your labels, your"},{"speaker":"Eric Richins","startTime":224.44,"endTime":227.32,"body":"cartons, that's all outside the"},{"speaker":"Eric Richins","startTime":227.32,"endTime":232.3,"body":"sterile barrier, and so that is"},{"speaker":"Eric Richins","startTime":227.32,"endTime":232.3,"body":"less restricted from, like, a"},{"speaker":"Eric Richins","startTime":232.3,"endTime":233.5,"body":"regulatory standpoint."},{"speaker":"Aaron Moncur","startTime":233.56,"endTime":235.96,"body":"And when you say,"},{"speaker":"Aaron Moncur","startTime":233.56,"endTime":235.96,"body":"get gas, this is like ethylene"},{"speaker":"Aaron Moncur","startTime":235.96,"endTime":237.64,"body":"oxide sterilization."},{"speaker":"Eric Richins","startTime":237.64,"endTime":240.16,"body":"EO, yeah, we do"},{"speaker":"Eric Richins","startTime":237.64,"endTime":240.16,"body":"have some of our older products"},{"speaker":"Eric Richins","startTime":240.16,"endTime":245.4,"body":"go to gamma sterilization. So"},{"speaker":"Eric Richins","startTime":240.16,"endTime":245.4,"body":"it's a big they call it blue"},{"speaker":"Eric Richins","startTime":245.4,"endTime":249.72,"body":"cobalt. So it's just a wall of"},{"speaker":"Eric Richins","startTime":245.4,"endTime":249.72,"body":"radioactive material. Oh, wow."},{"speaker":"Eric Richins","startTime":249.72,"endTime":253.08,"body":"And our product goes in front of"},{"speaker":"Eric Richins","startTime":249.72,"endTime":253.08,"body":"it, goes back and forth, back"},{"speaker":"Eric Richins","startTime":253.08,"endTime":256.02,"body":"and forth, just one shipper box"},{"speaker":"Eric Richins","startTime":253.08,"endTime":256.02,"body":"at a time. Okay, we'll go back"},{"speaker":"Eric Richins","startTime":256.02,"endTime":258.9,"body":"and forth in front of that wall"},{"speaker":"Eric Richins","startTime":256.02,"endTime":258.9,"body":"so it gets irradiated. That"},{"speaker":"Eric Richins","startTime":258.9,"endTime":263.3,"body":"kills all the microbials in it."},{"speaker":"Eric Richins","startTime":258.9,"endTime":263.3,"body":"So those are two different the"},{"speaker":"Eric Richins","startTime":263.3,"endTime":266.78,"body":"other one is just a big gas"},{"speaker":"Eric Richins","startTime":263.3,"endTime":266.78,"body":"chamber. It goes in we put we"},{"speaker":"Eric Richins","startTime":266.78,"endTime":271.58,"body":"call them PCDS. It's basically"},{"speaker":"Eric Richins","startTime":266.78,"endTime":271.58,"body":"little capsules with bacteria in"},{"speaker":"Eric Richins","startTime":271.58,"endTime":275.48,"body":"it. And they put that all over a"},{"speaker":"Eric Richins","startTime":271.58,"endTime":275.48,"body":"pallet. They put the pallet into"},{"speaker":"Eric Richins","startTime":276.38,"endTime":281.26,"body":"the chamber, they get it gassed,"},{"speaker":"Eric Richins","startTime":276.38,"endTime":281.26,"body":"and then they test those little"},{"speaker":"Eric Richins","startTime":281.26,"endTime":284.68,"body":"bacteria capsules, make sure"},{"speaker":"Eric Richins","startTime":281.26,"endTime":284.68,"body":"that they're dead. Basically got"},{"speaker":"Eric Richins","startTime":284.68,"endTime":285.4,"body":"it okay."},{"speaker":"Aaron Moncur","startTime":285.94,"endTime":289.72,"body":"Can you think of a"},{"speaker":"Aaron Moncur","startTime":285.94,"endTime":289.72,"body":"project in particular that was"},{"speaker":"Aaron Moncur","startTime":290.62,"endTime":294.76,"body":"interesting or particularly"},{"speaker":"Aaron Moncur","startTime":290.62,"endTime":294.76,"body":"challenging, any stories that"},{"speaker":"Aaron Moncur","startTime":294.76,"endTime":295.9,"body":"you can share around that"},{"speaker":"Eric Richins","startTime":296.62,"endTime":300.96,"body":"like we just went"},{"speaker":"Eric Richins","startTime":296.62,"endTime":300.96,"body":"live or just had our year? Mark"},{"speaker":"Eric Richins","startTime":300.96,"endTime":304.56,"body":"on automating our packaging"},{"speaker":"Eric Richins","startTime":300.96,"endTime":304.56,"body":"process. So our cartons are very"},{"speaker":"Eric Richins","startTime":304.56,"endTime":308.88,"body":"thin square. It's very difficult"},{"speaker":"Eric Richins","startTime":304.56,"endTime":308.88,"body":"to open and close them and put"},{"speaker":"Eric Richins","startTime":308.88,"endTime":313.98,"body":"them in. So we just implemented"},{"speaker":"Eric Richins","startTime":308.88,"endTime":313.98,"body":"the machine that does six a"},{"speaker":"Eric Richins","startTime":313.98,"endTime":317.82,"body":"minute or no, sorry, 10 minutes,"},{"speaker":"Eric Richins","startTime":313.98,"endTime":317.82,"body":"one every six seconds, produces"},{"speaker":"Eric Richins","startTime":317.82,"endTime":322.4,"body":"one of those units for us. So"},{"speaker":"Eric Richins","startTime":317.82,"endTime":322.4,"body":"our we usually run lot size,"},{"speaker":"Eric Richins","startTime":322.4,"endTime":326.48,"body":"about 400 so it'd take a person"},{"speaker":"Eric Richins","startTime":322.4,"endTime":326.48,"body":"to do that about three hours,"},{"speaker":"Eric Richins","startTime":326.48,"endTime":329.84,"body":"where the machine can do it in"},{"speaker":"Eric Richins","startTime":326.48,"endTime":329.84,"body":"about 45 minutes. Wow. And so as"},{"speaker":"Eric Richins","startTime":329.84,"endTime":333.26,"body":"a matter of getting the machine"},{"speaker":"Eric Richins","startTime":329.84,"endTime":333.26,"body":"running at speed, you know,"},{"speaker":"Eric Richins","startTime":333.26,"endTime":337.16,"body":"minimizing downtime, dealing"},{"speaker":"Eric Richins","startTime":333.26,"endTime":337.16,"body":"with issues and problems, and,"},{"speaker":"Eric Richins","startTime":337.16,"endTime":340.12,"body":"you know, a timely manner. You"},{"speaker":"Eric Richins","startTime":337.16,"endTime":340.12,"body":"know, root cause analysis, all"},{"speaker":"Eric Richins","startTime":340.12,"endTime":343.42,"body":"that kind of stuff is a lot of"},{"speaker":"Eric Richins","startTime":340.12,"endTime":343.42,"body":"my job. So I feel"},{"speaker":"Aaron Moncur","startTime":343.42,"endTime":345.82,"body":"like when"},{"speaker":"Aaron Moncur","startTime":343.42,"endTime":345.82,"body":"engineers think about product"},{"speaker":"Aaron Moncur","startTime":345.82,"endTime":350.38,"body":"design and medical devices, the"},{"speaker":"Aaron Moncur","startTime":345.82,"endTime":350.38,"body":"part that comes to mind first is"},{"speaker":"Aaron Moncur","startTime":350.38,"endTime":355.18,"body":"maybe like the R D or the CAD"},{"speaker":"Aaron Moncur","startTime":350.38,"endTime":355.18,"body":"work designing it, but maybe the"},{"speaker":"Aaron Moncur","startTime":355.42,"endTime":359.38,"body":"packaging doesn't get the"},{"speaker":"Aaron Moncur","startTime":355.42,"endTime":359.38,"body":"attention that it deserves. Is"},{"speaker":"Aaron Moncur","startTime":359.38,"endTime":362.58,"body":"that ever crossed your mind? Or"},{"speaker":"Aaron Moncur","startTime":359.38,"endTime":362.58,"body":"is that something that people"},{"speaker":"Aaron Moncur","startTime":362.58,"endTime":363.24,"body":"talk about?"},{"speaker":"Eric Richins","startTime":363.959,"endTime":366.479,"body":"The packaging is"},{"speaker":"Eric Richins","startTime":363.959,"endTime":366.479,"body":"pretty basic. I mean, it has to"},{"speaker":"Eric Richins","startTime":366.479,"endTime":369.839,"body":"be what it has to be like. You"},{"speaker":"Eric Richins","startTime":366.479,"endTime":369.839,"body":"have to maintain that sterility"},{"speaker":"Eric Richins","startTime":369.839,"endTime":372.839,"body":"of the product, things that are"},{"speaker":"Eric Richins","startTime":369.839,"endTime":372.839,"body":"going into people's bodies, so"},{"speaker":"Eric Richins","startTime":372.839,"endTime":375.779,"body":"we have to make sure that"},{"speaker":"Eric Richins","startTime":372.839,"endTime":375.779,"body":"they're very you know, so to do"},{"speaker":"Eric Richins","startTime":375.779,"endTime":380.219,"body":"a change or do an update to it,"},{"speaker":"Eric Richins","startTime":375.779,"endTime":380.219,"body":"there's still much regulatory"},{"speaker":"Eric Richins","startTime":381.119,"endTime":384.859,"body":"hoops you have to jump through."},{"speaker":"Eric Richins","startTime":381.119,"endTime":384.859,"body":"The changes take a long time."},{"speaker":"Eric Richins","startTime":385.039,"endTime":389.299,"body":"Like, we just had update"},{"speaker":"Eric Richins","startTime":385.039,"endTime":389.299,"body":"everything for Europe. They"},{"speaker":"Eric Richins","startTime":389.299,"endTime":393.079,"body":"changed all their regular"},{"speaker":"Eric Richins","startTime":389.299,"endTime":393.079,"body":"regulations on us, and that"},{"speaker":"Eric Richins","startTime":393.079,"endTime":397.219,"body":"project took seven years, wow,"},{"speaker":"Eric Richins","startTime":393.079,"endTime":397.219,"body":"just to change, like, some"},{"speaker":"Eric Richins","startTime":397.219,"endTime":401.259,"body":"wording on labels and stuff."},{"speaker":"Eric Richins","startTime":397.219,"endTime":401.259,"body":"Like, really, it was a very big"},{"speaker":"Eric Richins","startTime":401.259,"endTime":406.419,"body":"project. It's, it's kind of hard"},{"speaker":"Eric Richins","startTime":401.259,"endTime":406.419,"body":"to comprehend, like my work on"},{"speaker":"Eric Richins","startTime":406.419,"endTime":410.319,"body":"that project, maybe only took me"},{"speaker":"Eric Richins","startTime":406.419,"endTime":410.319,"body":"six months, but all the back end"},{"speaker":"Eric Richins","startTime":410.319,"endTime":414.099,"body":"work, you know, from our"},{"speaker":"Eric Richins","startTime":410.319,"endTime":414.099,"body":"partners, to get everything"},{"speaker":"Eric Richins","startTime":414.099,"endTime":416.319,"body":"approved, to get all that"},{"speaker":"Eric Richins","startTime":414.099,"endTime":416.319,"body":"through all these regulatory"},{"speaker":"Eric Richins","startTime":416.319,"endTime":420.599,"body":"bodies, it takes a long time. So"},{"speaker":"Eric Richins","startTime":416.319,"endTime":420.599,"body":"it's very rare that we get major"},{"speaker":"Eric Richins","startTime":420.599,"endTime":424.559,"body":"changes to anything like, when"},{"speaker":"Eric Richins","startTime":420.599,"endTime":424.559,"body":"we roll out a new product, it's"},{"speaker":"Eric Richins","startTime":424.559,"endTime":428.099,"body":"easiest for us to duplicate what"},{"speaker":"Eric Richins","startTime":424.559,"endTime":428.099,"body":"we've done in the past, yeah, as"},{"speaker":"Eric Richins","startTime":428.099,"endTime":430.139,"body":"opposed to come up with"},{"speaker":"Eric Richins","startTime":428.099,"endTime":430.139,"body":"something new, you know, they're"},{"speaker":"Eric Richins","startTime":430.139,"endTime":433.199,"body":"always, you know, our packaging"},{"speaker":"Eric Richins","startTime":430.139,"endTime":433.199,"body":"engineers that do the design"},{"speaker":"Eric Richins","startTime":433.199,"endTime":436.259,"body":"side, they're always trying to"},{"speaker":"Eric Richins","startTime":433.199,"endTime":436.259,"body":"come up with these new ideas and"},{"speaker":"Eric Richins","startTime":436.259,"endTime":439.199,"body":"these different things. Oh, what"},{"speaker":"Eric Richins","startTime":436.259,"endTime":439.199,"body":"if we do this? But in reality,"},{"speaker":"Eric Richins","startTime":439.199,"endTime":442.519,"body":"the changes are something as"},{"speaker":"Eric Richins","startTime":439.199,"endTime":442.519,"body":"simple as I'm going to add a"},{"speaker":"Eric Richins","startTime":442.519,"endTime":446.659,"body":"little bit of color to this"},{"speaker":"Eric Richins","startTime":442.519,"endTime":446.659,"body":"corner of our carton so it looks"},{"speaker":"Eric Richins","startTime":446.659,"endTime":450.739,"body":"slightly different than our"},{"speaker":"Eric Richins","startTime":446.659,"endTime":450.739,"body":"other products of that same that"},{"speaker":"Eric Richins","startTime":450.739,"endTime":454.579,"body":"same brand kind of a thing. So"},{"speaker":"Eric Richins","startTime":450.739,"endTime":454.579,"body":"it's very subtle the things that"},{"speaker":"Eric Richins","startTime":454.579,"endTime":457.279,"body":"they're allowed to do, just"},{"speaker":"Eric Richins","startTime":454.579,"endTime":457.279,"body":"because of all the regulations"},{"speaker":"Eric Richins","startTime":457.279,"endTime":459.019,"body":"that have to do with medical"},{"speaker":"Eric Richins","startTime":457.279,"endTime":459.019,"body":"device"},{"speaker":"Aaron Moncur","startTime":459.62,"endTime":463.6,"body":"outside of the"},{"speaker":"Aaron Moncur","startTime":459.62,"endTime":463.6,"body":"typical foundational engineering"},{"speaker":"Aaron Moncur","startTime":463.66,"endTime":470.8,"body":"knowledge and education. Is"},{"speaker":"Aaron Moncur","startTime":463.66,"endTime":470.8,"body":"there any specific training or"},{"speaker":"Aaron Moncur","startTime":470.8,"endTime":474.7,"body":"skill sets that one needs to"},{"speaker":"Aaron Moncur","startTime":470.8,"endTime":474.7,"body":"develop to become a packaging"},{"speaker":"Aaron Moncur","startTime":474.76,"endTime":475.18,"body":"engineer?"},{"speaker":"Eric Richins","startTime":475.18,"endTime":477.1,"body":"You can actually,"},{"speaker":"Eric Richins","startTime":475.18,"endTime":477.1,"body":"there's degrees in packaging"},{"speaker":"Eric Richins","startTime":477.1,"endTime":479.56,"body":"engineering. Oh, is that right?"},{"speaker":"Eric Richins","startTime":477.1,"endTime":479.56,"body":"You can do they're mostly back"},{"speaker":"Eric Richins","startTime":479.56,"endTime":483.24,"body":"east, okay, those are more"},{"speaker":"Eric Richins","startTime":479.56,"endTime":483.24,"body":"focused on materials and design"},{"speaker":"Eric Richins","startTime":483.24,"endTime":486.96,"body":"and stuff like that. So, like,"},{"speaker":"Eric Richins","startTime":483.24,"endTime":486.96,"body":"what I do is more, it's closer"},{"speaker":"Eric Richins","startTime":486.96,"endTime":491.64,"body":"to, like a mechanical engineer"},{"speaker":"Eric Richins","startTime":486.96,"endTime":491.64,"body":"or a process engineer is, you"},{"speaker":"Eric Richins","startTime":491.64,"endTime":494.76,"body":"know, the day to day. Like, I"},{"speaker":"Eric Richins","startTime":491.64,"endTime":494.76,"body":"don't know of any schools that"},{"speaker":"Eric Richins","startTime":494.76,"endTime":497.22,"body":"teach you, like, root cause"},{"speaker":"Eric Richins","startTime":494.76,"endTime":497.22,"body":"analysis and stuff like that,"},{"speaker":"Eric Richins","startTime":497.28,"endTime":500.72,"body":"like the different techniques"},{"speaker":"Eric Richins","startTime":497.28,"endTime":500.72,"body":"and things. So those are usually"},{"speaker":"Eric Richins","startTime":500.78,"endTime":505.4,"body":"supplemented. Once you get into,"},{"speaker":"Eric Richins","startTime":500.78,"endTime":505.4,"body":"you know, a company, they want"},{"speaker":"Eric Richins","startTime":505.4,"endTime":507.26,"body":"you to learn these kinds of"},{"speaker":"Eric Richins","startTime":505.4,"endTime":507.26,"body":"things. They send you to"},{"speaker":"Eric Richins","startTime":507.26,"endTime":510.38,"body":"different classes. You know,"},{"speaker":"Eric Richins","startTime":507.26,"endTime":510.38,"body":"they have your six sigmas. You"},{"speaker":"Eric Richins","startTime":510.38,"endTime":513.2,"body":"got your, I don't know if you"},{"speaker":"Eric Richins","startTime":510.38,"endTime":513.2,"body":"know, like, there's yellow"},{"speaker":"Eric Richins","startTime":513.2,"endTime":516.02,"body":"belts, green belts, black belts,"},{"speaker":"Eric Richins","startTime":513.2,"endTime":516.02,"body":"kind of like in karate, yeah,"},{"speaker":"Eric Richins","startTime":516.02,"endTime":518.12,"body":"you have those levels for"},{"speaker":"Eric Richins","startTime":516.02,"endTime":518.12,"body":"engineers, like different"},{"speaker":"Eric Richins","startTime":518.12,"endTime":520.58,"body":"classes. You can take different"},{"speaker":"Eric Richins","startTime":518.12,"endTime":520.58,"body":"projects. You have to finish"},{"speaker":"Eric Richins","startTime":520.64,"endTime":524.14,"body":"different amount of experience"},{"speaker":"Eric Richins","startTime":520.64,"endTime":524.14,"body":"that you need before you can"},{"speaker":"Eric Richins","startTime":524.14,"endTime":527.86,"body":"actually learn these kinds of"},{"speaker":"Eric Richins","startTime":524.14,"endTime":527.86,"body":"techniques. And a lot of it is"},{"speaker":"Eric Richins","startTime":527.86,"endTime":531.04,"body":"just learning to look at the"},{"speaker":"Eric Richins","startTime":527.86,"endTime":531.04,"body":"world a little bit differently"},{"speaker":"Eric Richins","startTime":531.04,"endTime":537.58,"body":"than everyday stuff. So it's,"},{"speaker":"Eric Richins","startTime":531.04,"endTime":537.58,"body":"it's for me, it's fun, it's what"},{"speaker":"Eric Richins","startTime":537.58,"endTime":541.86,"body":"I enjoy doing. So like I started"},{"speaker":"Eric Richins","startTime":537.58,"endTime":541.86,"body":"off in quality, I worked in"},{"speaker":"Eric Richins","startTime":541.86,"endTime":546.3,"body":"project management for years and"},{"speaker":"Eric Richins","startTime":541.86,"endTime":546.3,"body":"years and years, and our"},{"speaker":"Eric Richins","startTime":546.3,"endTime":549.48,"body":"packaging engineers kept"},{"speaker":"Eric Richins","startTime":546.3,"endTime":549.48,"body":"quitting on us. And so to get my"},{"speaker":"Eric Richins","startTime":549.48,"endTime":552.54,"body":"projects to move forward, I had"},{"speaker":"Eric Richins","startTime":549.48,"endTime":552.54,"body":"to do their job for them. And I"},{"speaker":"Eric Richins","startTime":552.54,"endTime":555.72,"body":"found I really enjoyed it, and I"},{"speaker":"Eric Richins","startTime":552.54,"endTime":555.72,"body":"just had opportunities. Every"},{"speaker":"Eric Richins","startTime":555.72,"endTime":558.48,"body":"time I had an opportunity to get"},{"speaker":"Eric Richins","startTime":555.72,"endTime":558.48,"body":"in a little bit deeper into that"},{"speaker":"Eric Richins","startTime":558.48,"endTime":561.38,"body":"field. You know, gradually moved"},{"speaker":"Eric Richins","startTime":558.48,"endTime":561.38,"body":"away from project management"},{"speaker":"Eric Richins","startTime":561.38,"endTime":564.98,"body":"into this kind of a role where"},{"speaker":"Eric Richins","startTime":561.38,"endTime":564.98,"body":"you're just supporting"},{"speaker":"Eric Richins","startTime":565.4,"endTime":568.7,"body":"production and things like that."},{"speaker":"Eric Richins","startTime":565.4,"endTime":568.7,"body":"So it's I find it interesting."},{"speaker":"Eric Richins","startTime":568.7,"endTime":572.12,"body":"It works well with the way my"},{"speaker":"Eric Richins","startTime":568.7,"endTime":572.12,"body":"brain works. You know, I don't"},{"speaker":"Eric Richins","startTime":572.12,"endTime":576.2,"body":"like working with suppliers. I"},{"speaker":"Eric Richins","startTime":572.12,"endTime":576.2,"body":"don't really enjoy designing"},{"speaker":"Eric Richins","startTime":576.2,"endTime":580.28,"body":"simple things. So I moved away"},{"speaker":"Eric Richins","startTime":576.2,"endTime":580.28,"body":"from that side of the packaging"},{"speaker":"Eric Richins","startTime":580.28,"endTime":584.32,"body":"engineer, move more into the"},{"speaker":"Eric Richins","startTime":580.28,"endTime":584.32,"body":"production type of a thing. So"},{"speaker":"Eric Richins","startTime":584.38,"endTime":586.54,"body":"that's just what I enjoy doing."},{"speaker":"Aaron Moncur","startTime":586.78,"endTime":589.36,"body":"What aspect of"},{"speaker":"Aaron Moncur","startTime":586.78,"endTime":589.36,"body":"that do you like the most, and"},{"speaker":"Aaron Moncur","startTime":589.36,"endTime":592.78,"body":"is there anything about it that"},{"speaker":"Aaron Moncur","startTime":589.36,"endTime":592.78,"body":"you wish you didn't have to do?"},{"speaker":"Eric Richins","startTime":593.02,"endTime":595.54,"body":"Yeah, I mean, a"},{"speaker":"Eric Richins","startTime":593.02,"endTime":595.54,"body":"lot of people will complain"},{"speaker":"Eric Richins","startTime":595.54,"endTime":598.12,"body":"about like, you come into work"},{"speaker":"Eric Richins","startTime":595.54,"endTime":598.12,"body":"and they call it firefighting."},{"speaker":"Eric Richins","startTime":598.18,"endTime":601.62,"body":"So there's a problem it needs"},{"speaker":"Eric Richins","startTime":598.18,"endTime":601.62,"body":"solving. And you know, they're"},{"speaker":"Eric Richins","startTime":601.62,"endTime":604.92,"body":"like, oh, firefighting all day"},{"speaker":"Eric Richins","startTime":601.62,"endTime":604.92,"body":"today. For me, that's the most"},{"speaker":"Eric Richins","startTime":604.92,"endTime":608.34,"body":"enjoyable. Oh, okay. If I come"},{"speaker":"Eric Richins","startTime":604.92,"endTime":608.34,"body":"into work, the first thing I do"},{"speaker":"Eric Richins","startTime":608.34,"endTime":613.32,"body":"is I check, you know, my team's"},{"speaker":"Eric Richins","startTime":608.34,"endTime":613.32,"body":"messages for production, and I"},{"speaker":"Eric Richins","startTime":613.32,"endTime":615.66,"body":"look and say, Hey, were there"},{"speaker":"Eric Richins","startTime":613.32,"endTime":615.66,"body":"any issues with last night when"},{"speaker":"Eric Richins","startTime":615.66,"endTime":618.0,"body":"they run? Are there any issues"},{"speaker":"Eric Richins","startTime":615.66,"endTime":618.0,"body":"they're dealing with this"},{"speaker":"Eric Richins","startTime":618.0,"endTime":620.78,"body":"morning that I need my attention"},{"speaker":"Eric Richins","startTime":618.0,"endTime":620.78,"body":"type of the thing. And, you"},{"speaker":"Eric Richins","startTime":620.78,"endTime":624.38,"body":"know, that's like, my main"},{"speaker":"Eric Richins","startTime":620.78,"endTime":624.38,"body":"priority. That's what I want to"},{"speaker":"Eric Richins","startTime":624.38,"endTime":627.32,"body":"do. I want to come in. I want to"},{"speaker":"Eric Richins","startTime":624.38,"endTime":627.32,"body":"fix issues. So, like you were"},{"speaker":"Eric Richins","startTime":627.32,"endTime":629.78,"body":"out there with me on the line,"},{"speaker":"Eric Richins","startTime":627.32,"endTime":629.78,"body":"we were having some crashing"},{"speaker":"Eric Richins","startTime":629.78,"endTime":632.84,"body":"issues. I want to get my hands"},{"speaker":"Eric Richins","startTime":629.78,"endTime":632.84,"body":"dirty. I want to get in there"},{"speaker":"Eric Richins","startTime":632.84,"endTime":635.18,"body":"and figure out, hey, what's"},{"speaker":"Eric Richins","startTime":632.84,"endTime":635.18,"body":"causing this, you know, watch it"},{"speaker":"Eric Richins","startTime":635.18,"endTime":639.68,"body":"happen. You know, see it happen,"},{"speaker":"Eric Richins","startTime":635.18,"endTime":639.68,"body":"and be like, okay, you know. And"},{"speaker":"Eric Richins","startTime":639.68,"endTime":643.3,"body":"that gives me pretty good"},{"speaker":"Eric Richins","startTime":639.68,"endTime":643.3,"body":"satisfaction when you can fix a"},{"speaker":"Eric Richins","startTime":643.3,"endTime":646.36,"body":"problem, especially if you can"},{"speaker":"Eric Richins","startTime":643.3,"endTime":646.36,"body":"do it pretty quickly. Here just"},{"speaker":"Eric Richins","startTime":646.36,"endTime":649.12,"body":"be like, you know, sometimes, if"},{"speaker":"Eric Richins","startTime":646.36,"endTime":649.12,"body":"the problem is intermittent, it"},{"speaker":"Eric Richins","startTime":649.12,"endTime":652.36,"body":"takes a long time to figure it"},{"speaker":"Eric Richins","startTime":649.12,"endTime":652.36,"body":"out what's causing it. But, you"},{"speaker":"Eric Richins","startTime":652.36,"endTime":653.98,"body":"know, that's kind of what I"},{"speaker":"Eric Richins","startTime":652.36,"endTime":653.98,"body":"enjoy,"},{"speaker":"Aaron Moncur","startTime":654.22,"endTime":656.68,"body":"yeah, anything"},{"speaker":"Aaron Moncur","startTime":654.22,"endTime":656.68,"body":"that you wish you didn't have to"},{"speaker":"Aaron Moncur","startTime":656.68,"endTime":659.68,"body":"do as a packaging engineer, like"},{"speaker":"Aaron Moncur","startTime":656.68,"endTime":659.68,"body":"for mechanical engineers, I"},{"speaker":"Aaron Moncur","startTime":659.68,"endTime":663.42,"body":"think it's drawings, right? Like"},{"speaker":"Aaron Moncur","startTime":659.68,"endTime":663.42,"body":"no engineer enjoys creating"},{"speaker":"Aaron Moncur","startTime":663.42,"endTime":666.36,"body":"drawings and documentation. Is"},{"speaker":"Aaron Moncur","startTime":663.42,"endTime":666.36,"body":"there something analogous to"},{"speaker":"Aaron Moncur","startTime":666.36,"endTime":667.98,"body":"that in the packaging world, the"},{"speaker":"Eric Richins","startTime":667.98,"endTime":671.34,"body":"packaging world,"},{"speaker":"Eric Richins","startTime":667.98,"endTime":671.34,"body":"that I don't like doing? No"},{"speaker":"Eric Richins","startTime":671.34,"endTime":674.58,"body":"offense to the packaging"},{"speaker":"Eric Richins","startTime":671.34,"endTime":674.58,"body":"engineers, but sometimes some of"},{"speaker":"Eric Richins","startTime":674.58,"endTime":678.42,"body":"their ideas or things, they"},{"speaker":"Eric Richins","startTime":674.58,"endTime":678.42,"body":"don't look at it from a"},{"speaker":"Eric Richins","startTime":678.6,"endTime":681.2,"body":"production standpoint. They're"},{"speaker":"Eric Richins","startTime":678.6,"endTime":681.2,"body":"looking at from, hey, this is"},{"speaker":"Eric Richins","startTime":681.2,"endTime":684.32,"body":"what the doctors want. This is"},{"speaker":"Eric Richins","startTime":681.2,"endTime":684.32,"body":"what marketing wants. We want to"},{"speaker":"Eric Richins","startTime":684.32,"endTime":687.62,"body":"make these changes, and they"},{"speaker":"Eric Richins","startTime":684.32,"endTime":687.62,"body":"don't look at how it affects us,"},{"speaker":"Eric Richins","startTime":687.62,"endTime":690.44,"body":"yeah, until kind of after the"},{"speaker":"Eric Richins","startTime":687.62,"endTime":690.44,"body":"fact we have to deal with the"},{"speaker":"Eric Richins","startTime":690.44,"endTime":693.14,"body":"outcome, yeah, kind of a thing"},{"speaker":"Eric Richins","startTime":690.44,"endTime":693.14,"body":"like, you know, they have two"},{"speaker":"Eric Richins","startTime":693.14,"endTime":696.32,"body":"products that are very similar,"},{"speaker":"Eric Richins","startTime":693.14,"endTime":696.32,"body":"but they want to introduce new"},{"speaker":"Eric Richins","startTime":696.32,"endTime":698.84,"body":"artwork for the two of them, and"},{"speaker":"Eric Richins","startTime":696.32,"endTime":698.84,"body":"they want to incorporate into,"},{"speaker":"Eric Richins","startTime":698.84,"endTime":701.42,"body":"like, a carton. So now I have to"},{"speaker":"Eric Richins","startTime":698.84,"endTime":701.42,"body":"deal with two cartons instead of"},{"speaker":"Eric Richins","startTime":701.42,"endTime":704.44,"body":"just one carton, and that"},{"speaker":"Eric Richins","startTime":701.42,"endTime":704.44,"body":"cascades into 1020, you know,"},{"speaker":"Eric Richins","startTime":704.44,"endTime":707.38,"body":"that kind of things. Yeah,"},{"speaker":"Eric Richins","startTime":704.44,"endTime":707.38,"body":"that's probably, you know, the"},{"speaker":"Eric Richins","startTime":707.38,"endTime":710.2,"body":"biggest headache I have, at"},{"speaker":"Eric Richins","startTime":707.38,"endTime":710.2,"body":"least currently, is dealing with"},{"speaker":"Eric Richins","startTime":710.2,"endTime":712.72,"body":"these little minute changes that"},{"speaker":"Eric Richins","startTime":710.2,"endTime":712.72,"body":"they want to make to something"},{"speaker":"Eric Richins","startTime":712.72,"endTime":715.18,"body":"that makes my life more"},{"speaker":"Eric Richins","startTime":712.72,"endTime":715.18,"body":"difficult, you know, from a"},{"speaker":"Eric Richins","startTime":715.18,"endTime":718.96,"body":"production standpoint. So I'm"},{"speaker":"Eric Richins","startTime":715.18,"endTime":718.96,"body":"all about, you know, we want to"},{"speaker":"Eric Richins","startTime":718.96,"endTime":724.2,"body":"do everything you know, quality,"},{"speaker":"Eric Richins","startTime":718.96,"endTime":724.2,"body":"safety, quality, and then you"},{"speaker":"Eric Richins","startTime":724.2,"endTime":728.1,"body":"got to hit those numbers. You"},{"speaker":"Eric Richins","startTime":724.2,"endTime":728.1,"body":"know that efficiency is kind of"},{"speaker":"Eric Richins","startTime":728.1,"endTime":730.56,"body":"the thing. That's where I come"},{"speaker":"Eric Richins","startTime":728.1,"endTime":730.56,"body":"in, you know, I make sure, yeah,"},{"speaker":"Eric Richins","startTime":730.56,"endTime":733.14,"body":"we're being safe, yeah, we're"},{"speaker":"Eric Richins","startTime":730.56,"endTime":733.14,"body":"following a quality, quality"},{"speaker":"Eric Richins","startTime":733.2,"endTime":736.62,"body":"policies. But I want to make"},{"speaker":"Eric Richins","startTime":733.2,"endTime":736.62,"body":"sure that everything happens as"},{"speaker":"Eric Richins","startTime":736.62,"endTime":739.8,"body":"efficiently as we possibly can."},{"speaker":"Eric Richins","startTime":736.62,"endTime":739.8,"body":"You know, least amount of"},{"speaker":"Eric Richins","startTime":739.8,"endTime":744.68,"body":"headaches for our or the people"},{"speaker":"Eric Richins","startTime":739.8,"endTime":744.68,"body":"to build our products. I want"},{"speaker":"Eric Richins","startTime":744.92,"endTime":747.92,"body":"them to be happy. I want their"},{"speaker":"Eric Richins","startTime":744.92,"endTime":747.92,"body":"lives to be as easy as possible."},{"speaker":"Eric Richins","startTime":748.22,"endTime":751.28,"body":"That's kind of like my goal and"},{"speaker":"Eric Richins","startTime":748.22,"endTime":751.28,"body":"my job."},{"speaker":"Aaron Moncur","startTime":751.76,"endTime":755.36,"body":"And when we talk"},{"speaker":"Aaron Moncur","startTime":751.76,"endTime":755.36,"body":"about packaging, I feel like, if"},{"speaker":"Aaron Moncur","startTime":755.36,"endTime":759.2,"body":"you're not familiar with that,"},{"speaker":"Aaron Moncur","startTime":755.36,"endTime":759.2,"body":"that niche in the industry, you"},{"speaker":"Aaron Moncur","startTime":759.2,"endTime":761.92,"body":"might just think, oh, what's"},{"speaker":"Aaron Moncur","startTime":759.2,"endTime":761.92,"body":"what's hard about that? It's"},{"speaker":"Aaron Moncur","startTime":761.92,"endTime":764.44,"body":"just you have a box and you put"},{"speaker":"Aaron Moncur","startTime":761.92,"endTime":764.44,"body":"something in it, like, what's"},{"speaker":"Aaron Moncur","startTime":764.44,"endTime":768.46,"body":"the big deal, right? And maybe,"},{"speaker":"Aaron Moncur","startTime":764.44,"endTime":768.46,"body":"when it's manual, that's"},{"speaker":"Aaron Moncur","startTime":768.46,"endTime":771.4,"body":"probably still oversimplifying"},{"speaker":"Aaron Moncur","startTime":768.46,"endTime":771.4,"body":"things. But when you get into"},{"speaker":"Aaron Moncur","startTime":771.4,"endTime":774.46,"body":"automation, like you just talked"},{"speaker":"Aaron Moncur","startTime":771.4,"endTime":774.46,"body":"about this, this automated line"},{"speaker":"Aaron Moncur","startTime":774.46,"endTime":777.4,"body":"that you guys have right now for"},{"speaker":"Aaron Moncur","startTime":774.46,"endTime":777.4,"body":"packaging, it's very"},{"speaker":"Aaron Moncur","startTime":777.4,"endTime":781.08,"body":"sophisticated, right? A lot that"},{"speaker":"Aaron Moncur","startTime":777.4,"endTime":781.08,"body":"can go wrong, yeah?"},{"speaker":"Eric Richins","startTime":781.14,"endTime":783.6,"body":"Like, you have to"},{"speaker":"Eric Richins","startTime":781.14,"endTime":783.6,"body":"take everything that a person"},{"speaker":"Eric Richins","startTime":783.6,"endTime":787.38,"body":"does and have a machine do it,"},{"speaker":"Eric Richins","startTime":783.6,"endTime":787.38,"body":"yeah? And you can't cut any"},{"speaker":"Eric Richins","startTime":787.38,"endTime":790.86,"body":"corners. You can't, like, if the"},{"speaker":"Eric Richins","startTime":787.38,"endTime":790.86,"body":"person has to, you know, verify"},{"speaker":"Eric Richins","startTime":791.04,"endTime":793.02,"body":"that this is the right part."},{"speaker":"Eric Richins","startTime":791.04,"endTime":793.02,"body":"You're having to do it. The"},{"speaker":"Eric Richins","startTime":793.02,"endTime":795.66,"body":"machine has to do that kind of"},{"speaker":"Eric Richins","startTime":793.02,"endTime":795.66,"body":"thing too. So you have to build"},{"speaker":"Eric Richins","startTime":795.66,"endTime":799.86,"body":"all that into it. And, you know,"},{"speaker":"Eric Richins","startTime":795.66,"endTime":799.86,"body":"at the same time, make it very"},{"speaker":"Eric Richins","startTime":799.92,"endTime":805.16,"body":"user friendly, make sure that it"},{"speaker":"Eric Richins","startTime":799.92,"endTime":805.16,"body":"is robust. Can you understand"},{"speaker":"Eric Richins","startTime":805.16,"endTime":808.52,"body":"the test of time, all that kind"},{"speaker":"Eric Richins","startTime":805.16,"endTime":808.52,"body":"of stuff? So it's a very"},{"speaker":"Eric Richins","startTime":808.52,"endTime":811.58,"body":"complicated, yeah. So it's like,"},{"speaker":"Eric Richins","startTime":808.52,"endTime":811.58,"body":"you have to do all kinds of,"},{"speaker":"Eric Richins","startTime":811.58,"endTime":814.82,"body":"like, validations and process"},{"speaker":"Eric Richins","startTime":811.58,"endTime":814.82,"body":"builds and all these different"},{"speaker":"Eric Richins","startTime":814.82,"endTime":817.82,"body":"things. So, like, we just had an"},{"speaker":"Eric Richins","startTime":814.82,"endTime":817.82,"body":"auditor come through, and she's"},{"speaker":"Eric Richins","startTime":817.82,"endTime":821.5,"body":"like, oh, I want to see the"},{"speaker":"Eric Richins","startTime":817.82,"endTime":821.5,"body":"validations you did for, you"},{"speaker":"Eric Richins","startTime":821.5,"endTime":824.08,"body":"know, your packaging machine."},{"speaker":"Eric Richins","startTime":821.5,"endTime":824.08,"body":"We're like, Okay, which one"},{"speaker":"Eric Richins","startTime":824.32,"endTime":827.32,"body":"she's like, you know, like your"},{"speaker":"Eric Richins","startTime":824.32,"endTime":827.32,"body":"IQ, like your installation"},{"speaker":"Eric Richins","startTime":827.32,"endTime":830.38,"body":"qualifications, you're operating"},{"speaker":"Eric Richins","startTime":827.32,"endTime":830.38,"body":"your equipment, qualifications,"},{"speaker":"Eric Richins","startTime":830.38,"endTime":834.22,"body":"your process, you know,"},{"speaker":"Eric Richins","startTime":830.38,"endTime":834.22,"body":"verifications. And so I pulled"},{"speaker":"Eric Richins","startTime":834.22,"endTime":837.64,"body":"the documents for and like, our"},{"speaker":"Eric Richins","startTime":834.22,"endTime":837.64,"body":"installation or equipment setup"},{"speaker":"Eric Richins","startTime":837.64,"endTime":842.04,"body":"was 400 pages, our process"},{"speaker":"Eric Richins","startTime":837.64,"endTime":842.04,"body":"validation saying, Hey, we can"},{"speaker":"Eric Richins","startTime":842.04,"endTime":844.56,"body":"consistently run this for all"},{"speaker":"Eric Richins","startTime":842.04,"endTime":844.56,"body":"our different products and"},{"speaker":"Eric Richins","startTime":844.56,"endTime":848.1,"body":"things like that was over 600"},{"speaker":"Eric Richins","startTime":844.56,"endTime":848.1,"body":"pages documentations that we had"},{"speaker":"Eric Richins","startTime":848.1,"endTime":852.72,"body":"to do just to make sure, hey,"},{"speaker":"Eric Richins","startTime":848.1,"endTime":852.72,"body":"this machine does what we want"},{"speaker":"Eric Richins","startTime":852.72,"endTime":855.54,"body":"it to do, yeah, does what we"},{"speaker":"Eric Richins","startTime":852.72,"endTime":855.54,"body":"need it to do, and can do it"},{"speaker":"Eric Richins","startTime":855.54,"endTime":859.2,"body":"consistently. That's incredible."},{"speaker":"Eric Richins","startTime":855.54,"endTime":859.2,"body":"Yeah, that's so much work,"},{"speaker":"Aaron Moncur","startTime":860.4,"endTime":862.82,"body":"and it's doing a"},{"speaker":"Aaron Moncur","startTime":860.4,"endTime":862.82,"body":"lot. I mean, it's, it's taking"},{"speaker":"Aaron Moncur","startTime":862.82,"endTime":865.22,"body":"these flat cartons, it's"},{"speaker":"Aaron Moncur","startTime":862.82,"endTime":865.22,"body":"erecting them, it's putting a"},{"speaker":"Aaron Moncur","startTime":865.22,"endTime":869.0,"body":"product inside. It's folding the"},{"speaker":"Aaron Moncur","startTime":865.22,"endTime":869.0,"body":"tabs closed. It's putting a"},{"speaker":"Aaron Moncur","startTime":869.06,"endTime":873.14,"body":"shipping label on it, or a"},{"speaker":"Aaron Moncur","startTime":869.06,"endTime":873.14,"body":"product label, putting it into a"},{"speaker":"Aaron Moncur","startTime":873.14,"endTime":876.92,"body":"shipping box. So there's a lot,"},{"speaker":"Aaron Moncur","startTime":873.14,"endTime":876.92,"body":"lot of steps that go into it,"},{"speaker":"Aaron Moncur","startTime":876.92,"endTime":877.22,"body":"yeah."},{"speaker":"Eric Richins","startTime":877.46,"endTime":881.38,"body":"So it was, you"},{"speaker":"Eric Richins","startTime":877.46,"endTime":881.38,"body":"know, we had, like, the perfect"},{"speaker":"Eric Richins","startTime":881.38,"endTime":884.2,"body":"machine, you know, design, you"},{"speaker":"Eric Richins","startTime":881.38,"endTime":884.2,"body":"know, like in our user"},{"speaker":"Eric Richins","startTime":884.2,"endTime":887.68,"body":"specifications, a lot of that"},{"speaker":"Eric Richins","startTime":884.2,"endTime":887.68,"body":"gets cut out just because of"},{"speaker":"Eric Richins","startTime":887.68,"endTime":890.38,"body":"costs and time and things like"},{"speaker":"Eric Richins","startTime":887.68,"endTime":890.38,"body":"that. You know, it's not as"},{"speaker":"Eric Richins","startTime":890.38,"endTime":893.08,"body":"integrated as we would like. We"},{"speaker":"Eric Richins","startTime":890.38,"endTime":893.08,"body":"don't have access to the"},{"speaker":"Eric Richins","startTime":893.08,"endTime":899.2,"body":"software like we would like. But"},{"speaker":"Eric Richins","startTime":893.08,"endTime":899.2,"body":"for bare bones, for what our you"},{"speaker":"Eric Richins","startTime":899.2,"endTime":903.24,"body":"know, management. Approved. It"},{"speaker":"Eric Richins","startTime":899.2,"endTime":903.24,"body":"does exactly what we need it to"},{"speaker":"Eric Richins","startTime":903.24,"endTime":907.62,"body":"do when it's working, yeah, and"},{"speaker":"Eric Richins","startTime":903.24,"endTime":907.62,"body":"it's not breaking down for the"},{"speaker":"Eric Richins","startTime":907.62,"endTime":910.86,"body":"most part. You know that's it's"},{"speaker":"Eric Richins","startTime":907.62,"endTime":910.86,"body":"pretty consistent for its"},{"speaker":"Eric Richins","startTime":910.86,"endTime":914.7,"body":"output. Like, we can plan now"},{"speaker":"Eric Richins","startTime":910.86,"endTime":914.7,"body":"and be like, okay, we can expect"},{"speaker":"Eric Richins","startTime":914.94,"endTime":918.6,"body":"this number of units every day"},{"speaker":"Eric Richins","startTime":914.94,"endTime":918.6,"body":"to be produced by this unless"},{"speaker":"Eric Richins","startTime":918.6,"endTime":920.84,"body":"there's some kind of hiccup,"},{"speaker":"Eric Richins","startTime":918.6,"endTime":920.84,"body":"like, on a perfect day. We'll"},{"speaker":"Eric Richins","startTime":920.84,"endTime":924.5,"body":"never say it's going to be, we"},{"speaker":"Eric Richins","startTime":920.84,"endTime":924.5,"body":"won't commit to that. But, you"},{"speaker":"Eric Richins","startTime":924.5,"endTime":928.7,"body":"know, for the most part, our"},{"speaker":"Eric Richins","startTime":924.5,"endTime":928.7,"body":"planners, our schedulers,"},{"speaker":"Eric Richins","startTime":928.7,"endTime":931.22,"body":"everything we can build that be"},{"speaker":"Eric Richins","startTime":928.7,"endTime":931.22,"body":"like, Okay, this is what we can"},{"speaker":"Eric Richins","startTime":931.22,"endTime":934.46,"body":"expect from it, yeah. So, yeah,"},{"speaker":"Eric Richins","startTime":931.22,"endTime":934.46,"body":"you know, took a year before we"},{"speaker":"Eric Richins","startTime":934.46,"endTime":936.92,"body":"got there, and there was a lot"},{"speaker":"Eric Richins","startTime":934.46,"endTime":936.92,"body":"of questions. You know, this is"},{"speaker":"Eric Richins","startTime":936.92,"endTime":939.92,"body":"what was promised, you know, by,"},{"speaker":"Eric Richins","startTime":936.92,"endTime":939.92,"body":"you know, our engineering team,"},{"speaker":"Eric Richins","startTime":940.58,"endTime":944.86,"body":"and this is actual what it's"},{"speaker":"Eric Richins","startTime":940.58,"endTime":944.86,"body":"going to do, you know, it was a"},{"speaker":"Eric Richins","startTime":944.86,"endTime":949.0,"body":"lot of back and forth, you know,"},{"speaker":"Eric Richins","startTime":944.86,"endTime":949.0,"body":"understanding, yeah, you know,"},{"speaker":"Eric Richins","startTime":949.0,"endTime":951.88,"body":"we didn't plan for these kinds"},{"speaker":"Eric Richins","startTime":949.0,"endTime":951.88,"body":"of things, you know, we didn't"},{"speaker":"Eric Richins","startTime":951.88,"endTime":955.48,"body":"say, you know, they told us, you"},{"speaker":"Eric Richins","startTime":951.88,"endTime":955.48,"body":"know, the ideal situation,"},{"speaker":"Eric Richins","startTime":955.48,"endTime":958.12,"body":"that's how many units it can do."},{"speaker":"Eric Richins","startTime":955.48,"endTime":958.12,"body":"This is how long a lot will"},{"speaker":"Eric Richins","startTime":958.12,"endTime":961.62,"body":"take. This is how long it take"},{"speaker":"Eric Richins","startTime":958.12,"endTime":961.62,"body":"to switch between lots, all that"},{"speaker":"Eric Richins","startTime":961.62,"endTime":964.26,"body":"kind of stuff was, you know,"},{"speaker":"Eric Richins","startTime":961.62,"endTime":964.26,"body":"kind of put out there. But in"},{"speaker":"Eric Richins","startTime":964.26,"endTime":967.56,"body":"reality, everything takes,"},{"speaker":"Eric Richins","startTime":964.26,"endTime":967.56,"body":"there's always some little"},{"speaker":"Eric Richins","startTime":967.56,"endTime":971.52,"body":"hiccup. The machine doesn't run"},{"speaker":"Eric Richins","startTime":967.56,"endTime":971.52,"body":"perfect. You know, maybe for"},{"speaker":"Eric Richins","startTime":971.52,"endTime":974.52,"body":"like an hour, it runs great, but"},{"speaker":"Eric Richins","startTime":971.52,"endTime":974.52,"body":"then, you know, you have a"},{"speaker":"Eric Richins","startTime":974.52,"endTime":977.58,"body":"little bit downtime here, there"},{"speaker":"Eric Richins","startTime":974.52,"endTime":977.58,"body":"just, you know, just"},{"speaker":"Eric Richins","startTime":977.64,"endTime":982.1,"body":"understanding all of that, yeah,"},{"speaker":"Eric Richins","startTime":977.64,"endTime":982.1,"body":"setting realistic expectations"},{"speaker":"Eric Richins","startTime":982.28,"endTime":984.8,"body":"is kind of what we do, which"},{"speaker":"Aaron Moncur","startTime":985.46,"endTime":987.68,"body":"is, this is par"},{"speaker":"Aaron Moncur","startTime":985.46,"endTime":987.68,"body":"for the course with engineering,"},{"speaker":"Aaron Moncur","startTime":987.68,"endTime":990.38,"body":"right? Anytime you bring up a"},{"speaker":"Aaron Moncur","startTime":987.68,"endTime":990.38,"body":"new product or a new system,"},{"speaker":"Aaron Moncur","startTime":990.38,"endTime":992.72,"body":"they're going to be problems,"},{"speaker":"Aaron Moncur","startTime":990.38,"endTime":992.72,"body":"they're going to be bugs, and"},{"speaker":"Aaron Moncur","startTime":992.72,"endTime":996.5,"body":"that's just how it goes. That's"},{"speaker":"Aaron Moncur","startTime":992.72,"endTime":996.5,"body":"part of the process, yeah, yeah."},{"speaker":"Aaron Moncur","startTime":996.5,"endTime":1000.24,"body":"And that's, you know, the job,"},{"speaker":"Aaron Moncur","startTime":996.5,"endTime":1000.24,"body":"basically, right? That's why you"},{"speaker":"Aaron Moncur","startTime":1000.24,"endTime":1000.84,"body":"have a job,"},{"speaker":"Eric Richins","startTime":1002.4,"endTime":1004.14,"body":"you know, a lot of"},{"speaker":"Eric Richins","startTime":1002.4,"endTime":1004.14,"body":"people are worried about, like,"},{"speaker":"Eric Richins","startTime":1004.2,"endTime":1006.96,"body":"you know, AI taking your career"},{"speaker":"Eric Richins","startTime":1004.2,"endTime":1006.96,"body":"or something like that,"},{"speaker":"Eric Richins","startTime":1007.2,"endTime":1011.28,"body":"engineering work, what we do, I"},{"speaker":"Eric Richins","startTime":1007.2,"endTime":1011.28,"body":"don't see that happening soon,"},{"speaker":"Eric Richins","startTime":1011.58,"endTime":1015.12,"body":"yeah, probably will someday,"},{"speaker":"Eric Richins","startTime":1011.58,"endTime":1015.12,"body":"eventually, yeah. But, you know,"},{"speaker":"Eric Richins","startTime":1015.12,"endTime":1018.72,"body":"the learning, the knowledge that"},{"speaker":"Eric Richins","startTime":1015.12,"endTime":1018.72,"body":"you have and is just, you know,"},{"speaker":"Eric Richins","startTime":1018.78,"endTime":1021.56,"body":"the type of thinking that you"},{"speaker":"Eric Richins","startTime":1018.78,"endTime":1021.56,"body":"have is very unique, yeah, in"},{"speaker":"Eric Richins","startTime":1021.56,"endTime":1025.1,"body":"the engineering world. Yeah,"},{"speaker":"Eric Richins","startTime":1021.56,"endTime":1025.1,"body":"great. It's a nice challenge. It"},{"speaker":"Eric Richins","startTime":1025.22,"endTime":1029.96,"body":"keeps you engaged, like in your"},{"speaker":"Eric Richins","startTime":1025.22,"endTime":1029.96,"body":"work, yeah?"},{"speaker":"Aaron Moncur","startTime":1030.8,"endTime":1034.28,"body":"Awesome. Anything"},{"speaker":"Aaron Moncur","startTime":1030.8,"endTime":1034.28,"body":"else that you think engineers"},{"speaker":"Aaron Moncur","startTime":1034.28,"endTime":1038.06,"body":"should know about the world of"},{"speaker":"Aaron Moncur","startTime":1034.28,"endTime":1038.06,"body":"packaging before we wrap things"},{"speaker":"Eric Richins","startTime":1038.06,"endTime":1040.24,"body":"up here. I mean,"},{"speaker":"Eric Richins","startTime":1038.06,"endTime":1040.24,"body":"it's not as simple like you're"},{"speaker":"Eric Richins","startTime":1040.24,"endTime":1043.72,"body":"saying, it's not as simple as"},{"speaker":"Eric Richins","startTime":1040.24,"endTime":1043.72,"body":"what people expect it. There's a"},{"speaker":"Eric Richins","startTime":1043.72,"endTime":1046.66,"body":"lot of little things, little"},{"speaker":"Eric Richins","startTime":1043.72,"endTime":1046.66,"body":"nuances that go into it. You"},{"speaker":"Eric Richins","startTime":1046.66,"endTime":1049.48,"body":"know, the packaging of a product"},{"speaker":"Eric Richins","startTime":1046.66,"endTime":1049.48,"body":"is just as important as the"},{"speaker":"Eric Richins","startTime":1049.48,"endTime":1052.18,"body":"product itself. Like you put the"},{"speaker":"Eric Richins","startTime":1049.48,"endTime":1052.18,"body":"wrong label on something, you"},{"speaker":"Eric Richins","startTime":1052.18,"endTime":1055.42,"body":"put the wrong packaging around"},{"speaker":"Eric Richins","startTime":1052.18,"endTime":1055.42,"body":"it, you're not going to, it's"},{"speaker":"Eric Richins","startTime":1055.42,"endTime":1058.24,"body":"going to confuse your customers."},{"speaker":"Eric Richins","startTime":1055.42,"endTime":1058.24,"body":"It's going to, you know, cause"},{"speaker":"Eric Richins","startTime":1058.24,"endTime":1062.76,"body":"chaos with your distribution and"},{"speaker":"Eric Richins","startTime":1058.24,"endTime":1062.76,"body":"that kind of a thing. So it has"},{"speaker":"Eric Richins","startTime":1062.76,"endTime":1065.88,"body":"to be, it's just as important to"},{"speaker":"Eric Richins","startTime":1062.76,"endTime":1065.88,"body":"get your packaging right as it"},{"speaker":"Eric Richins","startTime":1065.88,"endTime":1069.78,"body":"is to get whatever it is you're"},{"speaker":"Eric Richins","startTime":1065.88,"endTime":1069.78,"body":"selling right on it. So a lot"},{"speaker":"Eric Richins","startTime":1069.78,"endTime":1071.94,"body":"of, I don't think a lot of"},{"speaker":"Eric Richins","startTime":1069.78,"endTime":1071.94,"body":"people understand that, yeah,"},{"speaker":"Eric Richins","startTime":1072.06,"endTime":1075.84,"body":"that's kind of the world I live"},{"speaker":"Eric Richins","startTime":1072.06,"endTime":1075.84,"body":"in, like you're saying people"},{"speaker":"Eric Richins","startTime":1075.84,"endTime":1081.02,"body":"don't take it seriously. Land is"},{"speaker":"Eric Richins","startTime":1075.84,"endTime":1081.02,"body":"just packaging. Really, nothing"},{"speaker":"Eric Richins","startTime":1081.02,"endTime":1085.76,"body":"is just Yeah. So it's something"},{"speaker":"Eric Richins","startTime":1081.02,"endTime":1085.76,"body":"that, weirdly enough, I found,"},{"speaker":"Eric Richins","startTime":1086.06,"endTime":1089.42,"body":"like, a little niche, that's"},{"speaker":"Eric Richins","startTime":1086.06,"endTime":1089.42,"body":"something I enjoy dealing Yeah?"},{"speaker":"Eric Richins","startTime":1089.42,"endTime":1091.7,"body":"So I've been doing it a long"},{"speaker":"Eric Richins","startTime":1089.42,"endTime":1091.7,"body":"time, like, I've been pushed,"},{"speaker":"Eric Richins","startTime":1091.7,"endTime":1095.0,"body":"pressured to, like, go into"},{"speaker":"Eric Richins","startTime":1091.7,"endTime":1095.0,"body":"management or, like, supervisory"},{"speaker":"Eric Richins","startTime":1095.0,"endTime":1099.02,"body":"roles, because they'll see I've"},{"speaker":"Eric Richins","startTime":1095.0,"endTime":1099.02,"body":"worked really good with our our"},{"speaker":"Eric Richins","startTime":1099.02,"endTime":1103.3,"body":"product builders. Yeah, I engage"},{"speaker":"Eric Richins","startTime":1099.02,"endTime":1103.3,"body":"with them well. And I'm just"},{"speaker":"Eric Richins","startTime":1103.3,"endTime":1108.7,"body":"like, No, I'm fine. I enjoy what"},{"speaker":"Eric Richins","startTime":1103.3,"endTime":1108.7,"body":"I do. Yeah, this is my, my"},{"speaker":"Eric Richins","startTime":1108.7,"endTime":1111.4,"body":"little world that I that takes"},{"speaker":"Eric Richins","startTime":1108.7,"endTime":1111.4,"body":"some discipline, right? I mean,"},{"speaker":"Eric Richins","startTime":1111.4,"endTime":1114.28,"body":"there's probably an an"},{"speaker":"Eric Richins","startTime":1111.4,"endTime":1114.28,"body":"attraction to like, going to"},{"speaker":"Eric Richins","startTime":1114.28,"endTime":1117.1,"body":"management and leadership or"},{"speaker":"Eric Richins","startTime":1114.28,"endTime":1117.1,"body":"whatever, but I think it takes"},{"speaker":"Eric Richins","startTime":1117.1,"endTime":1120.28,"body":"some discipline to recognize"},{"speaker":"Eric Richins","startTime":1117.1,"endTime":1120.28,"body":"it's not really what's going to"},{"speaker":"Eric Richins","startTime":1120.28,"endTime":1123.6,"body":"bring me the most joy. I'm very"},{"speaker":"Eric Richins","startTime":1120.28,"endTime":1123.6,"body":"happy doing what I'm doing right"},{"speaker":"Eric Richins","startTime":1123.6,"endTime":1126.24,"body":"here. I'm just going to keep"},{"speaker":"Eric Richins","startTime":1123.6,"endTime":1126.24,"body":"getting better at this thing,"},{"speaker":"Eric Richins","startTime":1126.24,"endTime":1130.98,"body":"yeah, just make sure everything"},{"speaker":"Eric Richins","startTime":1126.24,"endTime":1130.98,"body":"just goes well, yes. Like, my"},{"speaker":"Eric Richins","startTime":1131.04,"endTime":1134.28,"body":"that's my day. I want everything"},{"speaker":"Eric Richins","startTime":1131.04,"endTime":1134.28,"body":"this be nice and perfect. So"},{"speaker":"Eric Richins","startTime":1134.28,"endTime":1137.46,"body":"like, you know my wife, I go"},{"speaker":"Eric Richins","startTime":1134.28,"endTime":1137.46,"body":"home and she's like, how was"},{"speaker":"Eric Richins","startTime":1137.46,"endTime":1141.2,"body":"your day? I was like, boring."},{"speaker":"Eric Richins","startTime":1137.46,"endTime":1141.2,"body":"She's like, What? What happened?"},{"speaker":"Eric Richins","startTime":1141.2,"endTime":1143.9,"body":"I'm like, everything went well."},{"speaker":"Eric Richins","startTime":1141.2,"endTime":1143.9,"body":"There was no problems to be"},{"speaker":"Eric Richins","startTime":1144.02,"endTime":1148.58,"body":"solved. So, you know, that's a"},{"speaker":"Eric Richins","startTime":1144.02,"endTime":1148.58,"body":"good day, yeah, you know, may"},{"speaker":"Eric Richins","startTime":1148.58,"endTime":1150.56,"body":"not be the most interesting day."},{"speaker":"Aaron Moncur","startTime":1150.799,"endTime":1154.759,"body":"Yeah, right. Okay,"},{"speaker":"Aaron Moncur","startTime":1150.799,"endTime":1154.759,"body":"well, Eric, thanks so much for"},{"speaker":"Aaron Moncur","startTime":1154.759,"endTime":1158.419,"body":"talking us through process or"},{"speaker":"Aaron Moncur","startTime":1154.759,"endTime":1158.419,"body":"packaging engineering and all"},{"speaker":"Aaron Moncur","startTime":1158.419,"endTime":1161.839,"body":"the processes associated with"},{"speaker":"Aaron Moncur","startTime":1158.419,"endTime":1161.839,"body":"it. I think this is the first"},{"speaker":"Aaron Moncur","startTime":1161.839,"endTime":1165.399,"body":"time that we've talked about"},{"speaker":"Aaron Moncur","startTime":1161.839,"endTime":1165.399,"body":"packaging on the podcast, so"},{"speaker":"Aaron Moncur","startTime":1165.639,"endTime":1168.879,"body":"another great chunk of knowledge"},{"speaker":"Aaron Moncur","startTime":1165.639,"endTime":1168.879,"body":"to add to the repository."},{"speaker":"Eric Richins","startTime":1168.94,"endTime":1170.62,"body":"All right, I'm"},{"speaker":"Eric Richins","startTime":1168.94,"endTime":1170.62,"body":"glad I could be here for you."},{"speaker":"Eric Richins","startTime":1170.74,"endTime":1172.6,"body":"Thanks. Spread a little"},{"speaker":"Eric Richins","startTime":1170.74,"endTime":1172.6,"body":"knowledge. That's right."},{"speaker":"Aaron Moncur","startTime":1174.94,"endTime":1178.48,"body":"I'm Aaron Moncur,"},{"speaker":"Aaron Moncur","startTime":1174.94,"endTime":1178.48,"body":"founder of pipeline design and"},{"speaker":"Aaron Moncur","startTime":1178.48,"endTime":1181.38,"body":"engineering. If you liked what"},{"speaker":"Aaron Moncur","startTime":1178.48,"endTime":1181.38,"body":"you heard today. Please share"},{"speaker":"Aaron Moncur","startTime":1181.38,"endTime":1184.68,"body":"the episode to learn how your"},{"speaker":"Aaron Moncur","startTime":1181.38,"endTime":1184.68,"body":"team can leverage our team's"},{"speaker":"Aaron Moncur","startTime":1184.74,"endTime":1188.22,"body":"expertise developing advanced"},{"speaker":"Aaron Moncur","startTime":1184.74,"endTime":1188.22,"body":"manufacturing processes,"},{"speaker":"Aaron Moncur","startTime":1188.4,"endTime":1192.12,"body":"automated machines and custom"},{"speaker":"Aaron Moncur","startTime":1188.4,"endTime":1192.12,"body":"fixtures, complemented with"},{"speaker":"Aaron Moncur","startTime":1192.12,"endTime":1195.96,"body":"product design and R and D"},{"speaker":"Aaron Moncur","startTime":1192.12,"endTime":1195.96,"body":"services. Visit us at Team"},{"speaker":"Aaron Moncur","startTime":1196.02,"endTime":1201.38,"body":"pipeline.us. To join a vibrant"},{"speaker":"Aaron Moncur","startTime":1196.02,"endTime":1201.38,"body":"community. Of engineers online."},{"speaker":"Aaron Moncur","startTime":1201.38,"endTime":1205.46,"body":"Visit the wave dot engineer,"},{"speaker":"Aaron Moncur","startTime":1201.38,"endTime":1205.46,"body":"thank you for listening. You."}]}