{"version":"1.0.0","segments":[{"speaker":"Presenter","startTime":0.78,"endTime":4.2,"body":"The Being an Engineer"},{"speaker":"Presenter","startTime":0.78,"endTime":4.2,"body":"Podcast is a repository for"},{"speaker":"Presenter","startTime":4.2,"endTime":7.38,"body":"industry knowledge and a tool"},{"speaker":"Presenter","startTime":4.2,"endTime":7.38,"body":"through which engineers learn"},{"speaker":"Presenter","startTime":7.38,"endTime":11.43,"body":"about and connect with relevant"},{"speaker":"Presenter","startTime":7.38,"endTime":11.43,"body":"companies, technologies, people,"},{"speaker":"Presenter","startTime":11.43,"endTime":15.39,"body":"resources and opportunities."},{"speaker":"Presenter","startTime":11.43,"endTime":15.39,"body":"Enjoy the show."},{"speaker":"Robert Chappell","startTime":16.05,"endTime":18.48,"body":"Sitting in my"},{"speaker":"Robert Chappell","startTime":16.05,"endTime":18.48,"body":"office there and good, you're"},{"speaker":"Robert Chappell","startTime":18.48,"endTime":22.26,"body":"feeling a little frustrated"},{"speaker":"Robert Chappell","startTime":18.48,"endTime":22.26,"body":"because of the issues with my"},{"speaker":"Robert Chappell","startTime":22.26,"endTime":25.86,"body":"arms. And I remember exactly"},{"speaker":"Robert Chappell","startTime":22.26,"endTime":25.86,"body":"where I was sitting in the"},{"speaker":"Robert Chappell","startTime":25.86,"endTime":29.19,"body":"direction I was sitting. And I"},{"speaker":"Robert Chappell","startTime":25.86,"endTime":29.19,"body":"just was struck with this idea."},{"speaker":"Robert Chappell","startTime":29.19,"endTime":31.65,"body":"And I guess I have to call it"},{"speaker":"Robert Chappell","startTime":29.19,"endTime":31.65,"body":"inspiration."},{"speaker":"Aaron Moncur","startTime":44.56,"endTime":46.6,"body":"Hello, and welcome"},{"speaker":"Aaron Moncur","startTime":44.56,"endTime":46.6,"body":"to the Being an Engineer"},{"speaker":"Aaron Moncur","startTime":46.6,"endTime":51.46,"body":"Podcast. Our guest today is"},{"speaker":"Aaron Moncur","startTime":46.6,"endTime":51.46,"body":"Robert Chappell, who holds both"},{"speaker":"Aaron Moncur","startTime":51.49,"endTime":54.76,"body":"bachelor's and master's degrees"},{"speaker":"Aaron Moncur","startTime":51.49,"endTime":54.76,"body":"in electrical engineering."},{"speaker":"Aaron Moncur","startTime":55.12,"endTime":59.14,"body":"Robert is the Founder and Chief"},{"speaker":"Aaron Moncur","startTime":55.12,"endTime":59.14,"body":"Science Officer at EyeTech"},{"speaker":"Aaron Moncur","startTime":59.14,"endTime":62.68,"body":"Digital Systems where they"},{"speaker":"Aaron Moncur","startTime":59.14,"endTime":62.68,"body":"develop and sell eye tracking"},{"speaker":"Aaron Moncur","startTime":62.68,"endTime":65.98,"body":"technology that helps users"},{"speaker":"Aaron Moncur","startTime":62.68,"endTime":65.98,"body":"around the world regain their"},{"speaker":"Aaron Moncur","startTime":65.98,"endTime":68.59,"body":"independence. Robert, welcome to"},{"speaker":"Aaron Moncur","startTime":65.98,"endTime":68.59,"body":"the show."},{"speaker":"Robert Chappell","startTime":69.4,"endTime":71.44,"body":"Thank you. Glad"},{"speaker":"Robert Chappell","startTime":69.4,"endTime":71.44,"body":"to be here."},{"speaker":"Aaron Moncur","startTime":72.07,"endTime":74.89,"body":"Very grateful for"},{"speaker":"Aaron Moncur","startTime":72.07,"endTime":74.89,"body":"you taking some time to share"},{"speaker":"Aaron Moncur","startTime":74.89,"endTime":78.85,"body":"with us today. I've been looking"},{"speaker":"Aaron Moncur","startTime":74.89,"endTime":78.85,"body":"forward to this tool for a while"},{"speaker":"Aaron Moncur","startTime":78.85,"endTime":82.6,"body":"now. And I'll start with the"},{"speaker":"Aaron Moncur","startTime":78.85,"endTime":82.6,"body":"same question that I asked"},{"speaker":"Aaron Moncur","startTime":82.6,"endTime":85.69,"body":"everyone. Why did you decide to"},{"speaker":"Aaron Moncur","startTime":82.6,"endTime":85.69,"body":"become an engineer?"},{"speaker":"Robert Chappell","startTime":87.58,"endTime":92.23,"body":"Wow. Well, it"},{"speaker":"Robert Chappell","startTime":87.58,"endTime":92.23,"body":"was, I think, in my DNA. I mean,"},{"speaker":"Robert Chappell","startTime":92.23,"endTime":97.0,"body":"my father was a mechanical"},{"speaker":"Robert Chappell","startTime":92.23,"endTime":97.0,"body":"engineer, and worked in that his"},{"speaker":"Robert Chappell","startTime":97.03,"endTime":101.53,"body":"entire career. And my"},{"speaker":"Robert Chappell","startTime":97.03,"endTime":101.53,"body":"grandfather didn't have a"},{"speaker":"Robert Chappell","startTime":101.53,"endTime":106.36,"body":"college education. But he him"},{"speaker":"Robert Chappell","startTime":101.53,"endTime":106.36,"body":"and his brother actually started"},{"speaker":"Robert Chappell","startTime":106.36,"endTime":111.04,"body":"a coal mine and ran that. And he"},{"speaker":"Robert Chappell","startTime":106.36,"endTime":111.04,"body":"learned mining engineering, on"},{"speaker":"Robert Chappell","startTime":111.04,"endTime":114.01,"body":"his own, and I believe through"},{"speaker":"Robert Chappell","startTime":111.04,"endTime":114.01,"body":"correspondence courses, and so"},{"speaker":"Robert Chappell","startTime":114.01,"endTime":120.28,"body":"on, he was very technical and"},{"speaker":"Robert Chappell","startTime":114.01,"endTime":120.28,"body":"could just do anything. And my"},{"speaker":"Robert Chappell","startTime":120.28,"endTime":123.97,"body":"father was the same way. He got"},{"speaker":"Robert Chappell","startTime":120.28,"endTime":123.97,"body":"his degree in mechanical"},{"speaker":"Robert Chappell","startTime":123.97,"endTime":128.32,"body":"engineering. But he was just"},{"speaker":"Robert Chappell","startTime":123.97,"endTime":128.32,"body":"very good at anything,"},{"speaker":"Robert Chappell","startTime":128.74,"endTime":134.62,"body":"mechanical, built houses and all"},{"speaker":"Robert Chappell","startTime":128.74,"endTime":134.62,"body":"kinds of things like that. So I"},{"speaker":"Robert Chappell","startTime":134.62,"endTime":140.47,"body":"grew up with that, then I have"},{"speaker":"Robert Chappell","startTime":134.62,"endTime":140.47,"body":"some of that DNA inside of me"},{"speaker":"Robert Chappell","startTime":140.47,"endTime":146.38,"body":"and I and as a, when I was"},{"speaker":"Robert Chappell","startTime":140.47,"endTime":146.38,"body":"young, I gravitated towards"},{"speaker":"Robert Chappell","startTime":147.82,"endTime":153.91,"body":"science type things I loved"},{"speaker":"Robert Chappell","startTime":147.82,"endTime":153.91,"body":"playing with electricity, and I"},{"speaker":"Robert Chappell","startTime":153.91,"endTime":158.53,"body":"had a chemistry lab in my garage"},{"speaker":"Robert Chappell","startTime":153.91,"endTime":158.53,"body":"and things like that. So that"},{"speaker":"Robert Chappell","startTime":158.53,"endTime":162.16,"body":"really, I think, pointed me in"},{"speaker":"Robert Chappell","startTime":158.53,"endTime":162.16,"body":"that direction."},{"speaker":"Aaron Moncur","startTime":162.91,"endTime":165.31,"body":"It's amazing how"},{"speaker":"Aaron Moncur","startTime":162.91,"endTime":165.31,"body":"many people when asked that"},{"speaker":"Aaron Moncur","startTime":165.31,"endTime":168.4,"body":"question, their answer, or at"},{"speaker":"Aaron Moncur","startTime":165.31,"endTime":168.4,"body":"least part of their answer is,"},{"speaker":"Aaron Moncur","startTime":168.43,"endTime":172.39,"body":"'my father influenced me in some"},{"speaker":"Aaron Moncur","startTime":168.43,"endTime":172.39,"body":"way to become an engineer.'"},{"speaker":"Aaron Moncur","startTime":173.26,"endTime":177.28,"body":"That's been a very common theme"},{"speaker":"Aaron Moncur","startTime":173.26,"endTime":177.28,"body":"that I've heard over the course"},{"speaker":"Aaron Moncur","startTime":177.28,"endTime":181.42,"body":"of the past many months doing"},{"speaker":"Aaron Moncur","startTime":177.28,"endTime":181.42,"body":"these podcasts? Well, you"},{"speaker":"Aaron Moncur","startTime":181.42,"endTime":184.87,"body":"finished your graduate degree in"},{"speaker":"Aaron Moncur","startTime":181.42,"endTime":184.87,"body":"1984. But you didn't start your"},{"speaker":"Aaron Moncur","startTime":184.87,"endTime":189.19,"body":"company EyeTech Digital Systems,"},{"speaker":"Aaron Moncur","startTime":184.87,"endTime":189.19,"body":"which we'll get to soon, until"},{"speaker":"Aaron Moncur","startTime":189.43,"endTime":193.75,"body":"1996. And so I'm wondering what"},{"speaker":"Aaron Moncur","startTime":189.43,"endTime":193.75,"body":"what did you do for the 12 years"},{"speaker":"Aaron Moncur","startTime":193.75,"endTime":194.47,"body":"in between?"},{"speaker":"Robert Chappell","startTime":195.91,"endTime":200.02,"body":"Yes. Initially,"},{"speaker":"Robert Chappell","startTime":195.91,"endTime":200.02,"body":"I went to work for Goodyear"},{"speaker":"Robert Chappell","startTime":200.02,"endTime":206.26,"body":"Aerospace, out in the town of"},{"speaker":"Robert Chappell","startTime":200.02,"endTime":206.26,"body":"Goodyear on the west side of the"},{"speaker":"Robert Chappell","startTime":206.26,"endTime":212.35,"body":"valley here in Maricopa County,"},{"speaker":"Robert Chappell","startTime":206.26,"endTime":212.35,"body":"near Phoenix. And so I went to"},{"speaker":"Robert Chappell","startTime":212.35,"endTime":216.61,"body":"work out there at Goodyear"},{"speaker":"Robert Chappell","startTime":212.35,"endTime":216.61,"body":"Aerospace, and they had a unique"},{"speaker":"Robert Chappell","startTime":216.94,"endTime":220.33,"body":"thing going on out there it was,"},{"speaker":"Robert Chappell","startTime":216.94,"endTime":220.33,"body":"first of all, it's out in the"},{"speaker":"Robert Chappell","startTime":220.33,"endTime":222.76,"body":"middle of nowhere, there was"},{"speaker":"Robert Chappell","startTime":220.33,"endTime":222.76,"body":"just nothing out there, but a"},{"speaker":"Robert Chappell","startTime":222.76,"endTime":230.29,"body":"couple of small towns and"},{"speaker":"Robert Chappell","startTime":222.76,"endTime":230.29,"body":"farmland growing cotton. And it"},{"speaker":"Robert Chappell","startTime":230.29,"endTime":235.27,"body":"was really considered the outer"},{"speaker":"Robert Chappell","startTime":230.29,"endTime":235.27,"body":"limits of the civilized area"},{"speaker":"Robert Chappell","startTime":235.3,"endTime":239.44,"body":"around here. But they had a"},{"speaker":"Robert Chappell","startTime":235.3,"endTime":239.44,"body":"airport there and some"},{"speaker":"Robert Chappell","startTime":239.44,"endTime":243.73,"body":"buildings, which got its start"},{"speaker":"Robert Chappell","startTime":239.44,"endTime":243.73,"body":"from World War II, when they"},{"speaker":"Robert Chappell","startTime":243.73,"endTime":246.58,"body":"were helping with the war effort"},{"speaker":"Robert Chappell","startTime":243.73,"endTime":246.58,"body":"when Goodyear Tire was but"},{"speaker":"Robert Chappell","startTime":246.58,"endTime":250.36,"body":"anyway, they had Goodyear"},{"speaker":"Robert Chappell","startTime":246.58,"endTime":250.36,"body":"Aerospace. And what they did out"},{"speaker":"Robert Chappell","startTime":250.36,"endTime":255.94,"body":"there was synthetic aperture"},{"speaker":"Robert Chappell","startTime":250.36,"endTime":255.94,"body":"radar. And in fact, they were"},{"speaker":"Robert Chappell","startTime":255.94,"endTime":261.4,"body":"the inventors of that type of"},{"speaker":"Robert Chappell","startTime":255.94,"endTime":261.4,"body":"radar, which is a type of radar"},{"speaker":"Robert Chappell","startTime":261.4,"endTime":266.8,"body":"that will create beautiful"},{"speaker":"Robert Chappell","startTime":261.4,"endTime":266.8,"body":"images of the ground. So it can"},{"speaker":"Robert Chappell","startTime":267.28,"endTime":271.3,"body":"you can put it on an airplane"},{"speaker":"Robert Chappell","startTime":267.28,"endTime":271.3,"body":"and you can fly over an area and"},{"speaker":"Robert Chappell","startTime":271.3,"endTime":274.33,"body":"it will map the ground and make"},{"speaker":"Robert Chappell","startTime":271.3,"endTime":274.33,"body":"these beautiful images even"},{"speaker":"Robert Chappell","startTime":274.33,"endTime":281.98,"body":"through clouds and so on. And so"},{"speaker":"Robert Chappell","startTime":274.33,"endTime":281.98,"body":"I went to work there as an"},{"speaker":"Robert Chappell","startTime":282.49,"endTime":289.3,"body":"engineer really concentrating on"},{"speaker":"Robert Chappell","startTime":282.49,"endTime":289.3,"body":"the processing side, the signal"},{"speaker":"Robert Chappell","startTime":289.3,"endTime":296.35,"body":"processing, some software work,"},{"speaker":"Robert Chappell","startTime":289.3,"endTime":296.35,"body":"and that was a really valuable"},{"speaker":"Robert Chappell","startTime":296.35,"endTime":300.88,"body":"experience. For one thing I"},{"speaker":"Robert Chappell","startTime":296.35,"endTime":300.88,"body":"really sharpened my math skills."},{"speaker":"Robert Chappell","startTime":300.88,"endTime":304.3,"body":"I mean, you hear about some"},{"speaker":"Robert Chappell","startTime":300.88,"endTime":304.3,"body":"engineers how they say, 'Oh,"},{"speaker":"Robert Chappell","startTime":304.3,"endTime":307.69,"body":"yeah, once I graduated college,"},{"speaker":"Robert Chappell","startTime":304.3,"endTime":307.69,"body":"I only use 10% of my math well.'"},{"speaker":"Robert Chappell","startTime":310.18,"endTime":314.08,"body":"This is the opposite. I"},{"speaker":"Robert Chappell","startTime":310.18,"endTime":314.08,"body":"graduated and I used 150%, I had"},{"speaker":"Robert Chappell","startTime":314.08,"endTime":315.79,"body":"to learn new math, and"},{"speaker":"Aaron Moncur","startTime":317.41,"endTime":319.42,"body":"What was some of"},{"speaker":"Aaron Moncur","startTime":317.41,"endTime":319.42,"body":"the math that you had to learn?"},{"speaker":"Robert Chappell","startTime":320.35,"endTime":323.41,"body":"Well, I wasn't"},{"speaker":"Robert Chappell","startTime":320.35,"endTime":323.41,"body":"great at Linear Algebra, for"},{"speaker":"Robert Chappell","startTime":323.41,"endTime":327.28,"body":"instance, and I wound up and,"},{"speaker":"Robert Chappell","startTime":323.41,"endTime":327.28,"body":"and Three-dimensional"},{"speaker":"Robert Chappell","startTime":327.76,"endTime":332.08,"body":"Trigonometry and some things"},{"speaker":"Robert Chappell","startTime":327.76,"endTime":332.08,"body":"like that. So I did have to dive"},{"speaker":"Robert Chappell","startTime":332.08,"endTime":338.74,"body":"back in and refresh and learn"},{"speaker":"Robert Chappell","startTime":332.08,"endTime":338.74,"body":"some of those things. But the"},{"speaker":"Robert Chappell","startTime":338.74,"endTime":343.6,"body":"the math is, is pretty complex"},{"speaker":"Robert Chappell","startTime":338.74,"endTime":343.6,"body":"with a synthetic aperture radar,"},{"speaker":"Robert Chappell","startTime":343.63,"endTime":349.18,"body":"and takes a lot of thinking"},{"speaker":"Robert Chappell","startTime":343.63,"endTime":349.18,"body":"through and getting the details"},{"speaker":"Robert Chappell","startTime":349.18,"endTime":355.42,"body":"exactly right, and so on. But I"},{"speaker":"Robert Chappell","startTime":349.18,"endTime":355.42,"body":"spent years doing that and"},{"speaker":"Robert Chappell","startTime":355.42,"endTime":359.68,"body":"coding it and testing it and"},{"speaker":"Robert Chappell","startTime":355.42,"endTime":359.68,"body":"writing simulators. And so that"},{"speaker":"Robert Chappell","startTime":359.68,"endTime":366.49,"body":"was really valuable, just"},{"speaker":"Robert Chappell","startTime":359.68,"endTime":366.49,"body":"refreshing my math, improving my"},{"speaker":"Robert Chappell","startTime":366.49,"endTime":370.42,"body":"coding skills. So I did that for"},{"speaker":"Robert Chappell","startTime":366.49,"endTime":370.42,"body":"most of the time. But then I"},{"speaker":"Robert Chappell","startTime":370.42,"endTime":377.83,"body":"took three years off, and move"},{"speaker":"Robert Chappell","startTime":370.42,"endTime":377.83,"body":"to the Oklahoma, the Tulsa area."},{"speaker":"Robert Chappell","startTime":379.42,"endTime":383.77,"body":"And out there, I worked for a"},{"speaker":"Robert Chappell","startTime":379.42,"endTime":383.77,"body":"pipeline services company called"},{"speaker":"Robert Chappell","startTime":383.77,"endTime":390.22,"body":"TD Williamson. And they were"},{"speaker":"Robert Chappell","startTime":383.77,"endTime":390.22,"body":"developing a new type of"},{"speaker":"Robert Chappell","startTime":390.25,"endTime":395.05,"body":"pipeline pig. So for those of"},{"speaker":"Robert Chappell","startTime":390.25,"endTime":395.05,"body":"you that don't know, she's"},{"speaker":"Robert Chappell","startTime":395.05,"endTime":399.19,"body":"probably most of you a pipeline,"},{"speaker":"Robert Chappell","startTime":395.05,"endTime":399.19,"body":"pig is this device that you put"},{"speaker":"Robert Chappell","startTime":399.19,"endTime":403.3,"body":"in a pipeline, we were working"},{"speaker":"Robert Chappell","startTime":399.19,"endTime":403.3,"body":"with natural gas pipelines, you"},{"speaker":"Robert Chappell","startTime":403.3,"endTime":407.92,"body":"put it in the pipeline. And then"},{"speaker":"Robert Chappell","startTime":403.3,"endTime":407.92,"body":"you put the gas in behind it,"},{"speaker":"Robert Chappell","startTime":407.92,"endTime":412.45,"body":"and it pushes through the"},{"speaker":"Robert Chappell","startTime":407.92,"endTime":412.45,"body":"pipeline, like a cork in a tube."},{"speaker":"Robert Chappell","startTime":413.23,"endTime":417.4,"body":"So this pig would be pushed"},{"speaker":"Robert Chappell","startTime":413.23,"endTime":417.4,"body":"through. And as it went, it was"},{"speaker":"Robert Chappell","startTime":417.4,"endTime":423.91,"body":"sending these ultrasonic, it was"},{"speaker":"Robert Chappell","startTime":417.4,"endTime":423.91,"body":"generating ultrasonic signals in"},{"speaker":"Robert Chappell","startTime":423.91,"endTime":428.89,"body":"the metal pipe and looking for"},{"speaker":"Robert Chappell","startTime":423.91,"endTime":428.89,"body":"defects. Obviously, when a"},{"speaker":"Robert Chappell","startTime":428.89,"endTime":432.82,"body":"natural gas pipeline fails,"},{"speaker":"Robert Chappell","startTime":428.89,"endTime":432.82,"body":"there can be spectacular fires"},{"speaker":"Robert Chappell","startTime":432.82,"endTime":436.36,"body":"and loss of life and this kind"},{"speaker":"Robert Chappell","startTime":432.82,"endTime":436.36,"body":"of thing. So they're trying to,"},{"speaker":"Robert Chappell","startTime":436.45,"endTime":442.15,"body":"they're finding ways to look for"},{"speaker":"Robert Chappell","startTime":436.45,"endTime":442.15,"body":"defects in these pipes. And so"},{"speaker":"Robert Chappell","startTime":442.15,"endTime":444.88,"body":"they were developing this"},{"speaker":"Robert Chappell","startTime":442.15,"endTime":444.88,"body":"electronic pig, and they needed"},{"speaker":"Robert Chappell","startTime":445.21,"endTime":449.59,"body":"signal processing engineers who"},{"speaker":"Robert Chappell","startTime":445.21,"endTime":449.59,"body":"had strong coding skills. And I"},{"speaker":"Robert Chappell","startTime":449.59,"endTime":452.62,"body":"didn't really have to leave my"},{"speaker":"Robert Chappell","startTime":449.59,"endTime":452.62,"body":"previous job I it was, it was"},{"speaker":"Robert Chappell","startTime":452.62,"endTime":455.71,"body":"going fine. But I saw this ad"},{"speaker":"Robert Chappell","startTime":452.62,"endTime":455.71,"body":"for this job. And it looks"},{"speaker":"Robert Chappell","startTime":455.71,"endTime":462.28,"body":"really interesting. So we"},{"speaker":"Robert Chappell","startTime":455.71,"endTime":462.28,"body":"applied and, I say we, my wife"},{"speaker":"Robert Chappell","startTime":462.28,"endTime":465.64,"body":"and I talked about it. And I"},{"speaker":"Robert Chappell","startTime":462.28,"endTime":465.64,"body":"applied and and it worked out,"},{"speaker":"Robert Chappell","startTime":465.64,"endTime":469.03,"body":"we got the job and moved to the"},{"speaker":"Robert Chappell","startTime":465.64,"endTime":469.03,"body":"Tulsa area."},{"speaker":"Aaron Moncur","startTime":469.81,"endTime":473.23,"body":"What what was it"},{"speaker":"Aaron Moncur","startTime":469.81,"endTime":473.23,"body":"you were hoping to learn? Or"},{"speaker":"Aaron Moncur","startTime":473.23,"endTime":476.02,"body":"what experience were you hoping"},{"speaker":"Aaron Moncur","startTime":473.23,"endTime":476.02,"body":"to gain from this new job that"},{"speaker":"Aaron Moncur","startTime":476.02,"endTime":479.44,"body":"was so compelling that it caused"},{"speaker":"Aaron Moncur","startTime":476.02,"endTime":479.44,"body":"you to leave the old place?"},{"speaker":"Robert Chappell","startTime":480.58,"endTime":485.92,"body":"I think it was"},{"speaker":"Robert Chappell","startTime":480.58,"endTime":485.92,"body":"two things first, wanted to see"},{"speaker":"Robert Chappell","startTime":486.52,"endTime":491.2,"body":"what it was like outside of the"},{"speaker":"Robert Chappell","startTime":486.52,"endTime":491.2,"body":"defense aerospace industry. So"},{"speaker":"Robert Chappell","startTime":491.2,"endTime":498.07,"body":"this was more pure commercial"},{"speaker":"Robert Chappell","startTime":491.2,"endTime":498.07,"body":"work. And secondly, we wanted to"},{"speaker":"Robert Chappell","startTime":498.07,"endTime":505.0,"body":"try living in that part of the"},{"speaker":"Robert Chappell","startTime":498.07,"endTime":505.0,"body":"country. And I'd say both of"},{"speaker":"Robert Chappell","startTime":505.0,"endTime":508.45,"body":"them worked out. The job did"},{"speaker":"Robert Chappell","startTime":505.0,"endTime":508.45,"body":"turn out to be interesting."},{"speaker":"Robert Chappell","startTime":510.61,"endTime":516.58,"body":"It's, it's a really, it's,"},{"speaker":"Robert Chappell","startTime":510.61,"endTime":516.58,"body":"there's some crazy things you"},{"speaker":"Robert Chappell","startTime":516.58,"endTime":519.28,"body":"did with this job, we would"},{"speaker":"Robert Chappell","startTime":516.58,"endTime":519.28,"body":"build this pig. And then we"},{"speaker":"Robert Chappell","startTime":519.28,"endTime":523.87,"body":"would go on launches. And it's"},{"speaker":"Robert Chappell","startTime":519.28,"endTime":523.87,"body":"it's almost like a space launch."},{"speaker":"Robert Chappell","startTime":523.9,"endTime":526.51,"body":"All these things have to be"},{"speaker":"Robert Chappell","startTime":523.9,"endTime":526.51,"body":"coordinated. So there's a date"},{"speaker":"Robert Chappell","startTime":526.51,"endTime":530.86,"body":"and a deadline. And you have to"},{"speaker":"Robert Chappell","startTime":526.51,"endTime":530.86,"body":"be ready by that date. And then"},{"speaker":"Robert Chappell","startTime":530.86,"endTime":533.98,"body":"they launch the pig and then you"},{"speaker":"Robert Chappell","startTime":530.86,"endTime":533.98,"body":"chase it. So you get in a truck"},{"speaker":"Robert Chappell","startTime":533.98,"endTime":538.42,"body":"and you go and you chase it to"},{"speaker":"Robert Chappell","startTime":533.98,"endTime":538.42,"body":"different Crossroads across. We"},{"speaker":"Robert Chappell","startTime":538.42,"endTime":542.62,"body":"went all across Arkansas,"},{"speaker":"Robert Chappell","startTime":538.42,"endTime":542.62,"body":"Louisiana, Texas, chasing these"},{"speaker":"Robert Chappell","startTime":542.8,"endTime":545.74,"body":"pigs. So it was interesting work"},{"speaker":"Robert Chappell","startTime":542.8,"endTime":545.74,"body":"that way too."},{"speaker":"Aaron Moncur","startTime":546.25,"endTime":549.04,"body":"But it's very"},{"speaker":"Aaron Moncur","startTime":546.25,"endTime":549.04,"body":"interesting for another reason."},{"speaker":"Aaron Moncur","startTime":549.04,"endTime":554.05,"body":"In fact, I have been our"},{"speaker":"Aaron Moncur","startTime":549.04,"endTime":554.05,"body":"website, we have two websites, I"},{"speaker":"Aaron Moncur","startTime":554.05,"endTime":556.99,"body":"won't get into it. But I would"},{"speaker":"Aaron Moncur","startTime":554.05,"endTime":556.99,"body":"love to have the website"},{"speaker":"Aaron Moncur","startTime":556.99,"endTime":562.3,"body":"pipeline calm. And so I've been"},{"speaker":"Aaron Moncur","startTime":556.99,"endTime":562.3,"body":"looking at sets, I put some of"},{"speaker":"Aaron Moncur","startTime":562.3,"endTime":565.93,"body":"the websites that are pipeline,"},{"speaker":"Aaron Moncur","startTime":562.3,"endTime":565.93,"body":"this pipeline that trying to"},{"speaker":"Aaron Moncur","startTime":565.93,"endTime":568.75,"body":"find one that maybe we can buy"},{"speaker":"Aaron Moncur","startTime":565.93,"endTime":568.75,"body":"because most of them are already"},{"speaker":"Aaron Moncur","startTime":568.75,"endTime":572.59,"body":"taken. And as a result, I have"},{"speaker":"Aaron Moncur","startTime":568.75,"endTime":572.59,"body":"come across a lot of websites"},{"speaker":"Aaron Moncur","startTime":572.59,"endTime":578.2,"body":"that are for companies who do"},{"speaker":"Aaron Moncur","startTime":572.59,"endTime":578.2,"body":"pipeline and oil work, of"},{"speaker":"Aaron Moncur","startTime":578.2,"endTime":580.75,"body":"course, our company pipeline. We"},{"speaker":"Aaron Moncur","startTime":578.2,"endTime":580.75,"body":"have nothing to do with with"},{"speaker":"Aaron Moncur","startTime":580.75,"endTime":585.46,"body":"that industry. But I've started"},{"speaker":"Aaron Moncur","startTime":580.75,"endTime":585.46,"body":"just reading some things on"},{"speaker":"Aaron Moncur","startTime":585.46,"endTime":588.46,"body":"their websites. And one of the"},{"speaker":"Aaron Moncur","startTime":585.46,"endTime":588.46,"body":"things I've read a lot about, or"},{"speaker":"Aaron Moncur","startTime":588.46,"endTime":592.93,"body":"at least read the words many"},{"speaker":"Aaron Moncur","startTime":588.46,"endTime":592.93,"body":"times is pigs and pigging hay"},{"speaker":"Aaron Moncur","startTime":592.93,"endTime":596.65,"body":"and I had no idea what it was"},{"speaker":"Aaron Moncur","startTime":592.93,"endTime":596.65,"body":"before but now talking to you, I"},{"speaker":"Aaron Moncur","startTime":596.65,"endTime":599.95,"body":"understand what it is and this"},{"speaker":"Aaron Moncur","startTime":596.65,"endTime":599.95,"body":"is really interesting. I've just"},{"speaker":"Aaron Moncur","startTime":599.95,"endTime":602.83,"body":"barely started looking at this"},{"speaker":"Aaron Moncur","startTime":599.95,"endTime":602.83,"body":"things. And now I'm talking with"},{"speaker":"Aaron Moncur","startTime":602.83,"endTime":604.51,"body":"someone who was a pigging"},{"speaker":"Aaron Moncur","startTime":602.83,"endTime":604.51,"body":"expert."},{"speaker":"Robert Chappell","startTime":604.87,"endTime":608.65,"body":"Yes,"},{"speaker":"Robert Chappell","startTime":604.87,"endTime":608.65,"body":"absolutely. I know what pigs are"},{"speaker":"Robert Chappell","startTime":608.65,"endTime":615.85,"body":"now, worked with them. So I"},{"speaker":"Robert Chappell","startTime":608.65,"endTime":615.85,"body":"coded for that project. I was"},{"speaker":"Robert Chappell","startTime":615.85,"endTime":622.87,"body":"writing code for an analog"},{"speaker":"Robert Chappell","startTime":615.85,"endTime":622.87,"body":"devices, DSP processor. And so I"},{"speaker":"Robert Chappell","startTime":622.87,"endTime":625.99,"body":"wrote that code mostly in C, but"},{"speaker":"Robert Chappell","startTime":622.87,"endTime":625.99,"body":"I had to actually go down to"},{"speaker":"Robert Chappell","startTime":625.99,"endTime":630.4,"body":"assembly level for some of it."},{"speaker":"Robert Chappell","startTime":625.99,"endTime":630.4,"body":"So that was my job designing the"},{"speaker":"Robert Chappell","startTime":630.4,"endTime":633.61,"body":"algorithms and the code to run"},{"speaker":"Robert Chappell","startTime":630.4,"endTime":633.61,"body":"on that thing. So"},{"speaker":"Aaron Moncur","startTime":634.48,"endTime":637.39,"body":"Well, tell us a"},{"speaker":"Aaron Moncur","startTime":634.48,"endTime":637.39,"body":"little bit about EyeTech."},{"speaker":"Aaron Moncur","startTime":637.42,"endTime":640.42,"body":"Switching gears here, so you"},{"speaker":"Aaron Moncur","startTime":637.42,"endTime":640.42,"body":"worked at Goodyear, you worked"},{"speaker":"Aaron Moncur","startTime":640.42,"endTime":646.24,"body":"in Oklahoma? And was EyeTech the"},{"speaker":"Aaron Moncur","startTime":640.42,"endTime":646.24,"body":"next thing after that?"},{"speaker":"Robert Chappell","startTime":647.26,"endTime":649.81,"body":"Well, let me"},{"speaker":"Robert Chappell","startTime":647.26,"endTime":649.81,"body":"tell you what happened there. So"},{"speaker":"Robert Chappell","startTime":650.62,"endTime":654.52,"body":"while I was working there in"},{"speaker":"Robert Chappell","startTime":650.62,"endTime":654.52,"body":"Oklahoma, as I mentioned, these"},{"speaker":"Robert Chappell","startTime":655.36,"endTime":662.26,"body":"pipeline lunches were scheduled"},{"speaker":"Robert Chappell","startTime":655.36,"endTime":662.26,"body":"things and a big deal. And so"},{"speaker":"Robert Chappell","startTime":662.26,"endTime":665.8,"body":"sometimes you would work long"},{"speaker":"Robert Chappell","startTime":662.26,"endTime":665.8,"body":"hours and overtime getting ready"},{"speaker":"Robert Chappell","startTime":665.8,"endTime":672.22,"body":"for one. And there was one, I"},{"speaker":"Robert Chappell","startTime":665.8,"endTime":672.22,"body":"started experiencing some"},{"speaker":"Robert Chappell","startTime":672.22,"endTime":675.19,"body":"repetitive strain injury"},{"speaker":"Robert Chappell","startTime":672.22,"endTime":675.19,"body":"symptoms in my arms from too"},{"speaker":"Robert Chappell","startTime":675.19,"endTime":681.85,"body":"much computer usage. And there"},{"speaker":"Robert Chappell","startTime":675.19,"endTime":681.85,"body":"was one particular deadline"},{"speaker":"Robert Chappell","startTime":681.85,"endTime":689.14,"body":"where I was just really coding"},{"speaker":"Robert Chappell","startTime":681.85,"endTime":689.14,"body":"so much, so long, and my arms"},{"speaker":"Robert Chappell","startTime":689.14,"endTime":691.75,"body":"were getting pretty sore, but I"},{"speaker":"Robert Chappell","startTime":689.14,"endTime":691.75,"body":"thought, oh, they'll just get"},{"speaker":"Robert Chappell","startTime":691.75,"endTime":695.41,"body":"better at that time my wife was"},{"speaker":"Robert Chappell","startTime":691.75,"endTime":695.41,"body":"pregnant, she was going to have"},{"speaker":"Robert Chappell","startTime":695.41,"endTime":699.13,"body":"a baby in about a week, and I"},{"speaker":"Robert Chappell","startTime":695.41,"endTime":699.13,"body":"thought, 'I'm going to take a"},{"speaker":"Robert Chappell","startTime":699.13,"endTime":703.06,"body":"week off, then I'll get to rest,"},{"speaker":"Robert Chappell","startTime":699.13,"endTime":703.06,"body":"everything will be fine.' So I"},{"speaker":"Robert Chappell","startTime":703.18,"endTime":707.23,"body":"just worked really hard right up"},{"speaker":"Robert Chappell","startTime":703.18,"endTime":707.23,"body":"to that time. And then I took"},{"speaker":"Robert Chappell","startTime":707.23,"endTime":710.98,"body":"that week off, but everything"},{"speaker":"Robert Chappell","startTime":707.23,"endTime":710.98,"body":"wasn't fine. It, I had given"},{"speaker":"Robert Chappell","startTime":710.98,"endTime":716.59,"body":"myself a real serious repetitive"},{"speaker":"Robert Chappell","startTime":710.98,"endTime":716.59,"body":"strain injury. That didn't"},{"speaker":"Robert Chappell","startTime":716.59,"endTime":726.01,"body":"recover with a week of rest. And"},{"speaker":"Robert Chappell","startTime":716.59,"endTime":726.01,"body":"so after that, I struggled with"},{"speaker":"Robert Chappell","startTime":726.01,"endTime":727.33,"body":"computer usage."},{"speaker":"Aaron Moncur","startTime":728.8,"endTime":730.81,"body":"Which as an"},{"speaker":"Aaron Moncur","startTime":728.8,"endTime":730.81,"body":"electrical engineer, that's a"},{"speaker":"Aaron Moncur","startTime":730.81,"endTime":731.53,"body":"problem."},{"speaker":"Robert Chappell","startTime":731.62,"endTime":735.22,"body":"That's a huge"},{"speaker":"Robert Chappell","startTime":731.62,"endTime":735.22,"body":"problem. I struggled. And I"},{"speaker":"Robert Chappell","startTime":735.25,"endTime":740.5,"body":"tried all kinds of things. I"},{"speaker":"Robert Chappell","startTime":735.25,"endTime":740.5,"body":"even used some of the voice"},{"speaker":"Robert Chappell","startTime":740.5,"endTime":746.26,"body":"dictation software they had at"},{"speaker":"Robert Chappell","startTime":740.5,"endTime":746.26,"body":"the time. And any case, I also"},{"speaker":"Robert Chappell","startTime":746.26,"endTime":752.8,"body":"switched back to Arizona, they"},{"speaker":"Robert Chappell","startTime":746.26,"endTime":752.8,"body":"invited me I got a call from my"},{"speaker":"Robert Chappell","startTime":752.8,"endTime":755.71,"body":"previous boss there, he wanted"},{"speaker":"Robert Chappell","startTime":752.8,"endTime":755.71,"body":"me to come back and said, 'Well,"},{"speaker":"Robert Chappell","startTime":755.71,"endTime":758.26,"body":"I've got this problem with my"},{"speaker":"Robert Chappell","startTime":755.71,"endTime":758.26,"body":"hands. Can we work with that?'"},{"speaker":"Robert Chappell","startTime":758.26,"endTime":760.72,"body":"And he says, 'Yeah, no problem."},{"speaker":"Robert Chappell","startTime":758.26,"endTime":760.72,"body":"Come back.' So I went back and,"},{"speaker":"Robert Chappell","startTime":761.8,"endTime":766.96,"body":"and still continue to have this"},{"speaker":"Robert Chappell","startTime":761.8,"endTime":766.96,"body":"problem, though. And I tried"},{"speaker":"Robert Chappell","startTime":766.96,"endTime":770.47,"body":"different tools for working with"},{"speaker":"Robert Chappell","startTime":766.96,"endTime":770.47,"body":"it. Fortunately, my work was,"},{"speaker":"Robert Chappell","startTime":772.03,"endTime":776.86,"body":"probably, it wasn't a ton of"},{"speaker":"Robert Chappell","startTime":772.03,"endTime":776.86,"body":"typing. It was there was a lot"},{"speaker":"Robert Chappell","startTime":776.86,"endTime":780.73,"body":"of thinking and working through"},{"speaker":"Robert Chappell","startTime":776.86,"endTime":780.73,"body":"math problems. And then coding,"},{"speaker":"Robert Chappell","startTime":780.73,"endTime":786.22,"body":"um, but not a ton. So. But it"},{"speaker":"Robert Chappell","startTime":780.73,"endTime":786.22,"body":"was a struggle, like I was just"},{"speaker":"Robert Chappell","startTime":786.22,"endTime":792.34,"body":"struggling and struggling with,"},{"speaker":"Robert Chappell","startTime":786.22,"endTime":792.34,"body":"with these issues. So that's"},{"speaker":"Robert Chappell","startTime":792.34,"endTime":795.61,"body":"what prompted the start of"},{"speaker":"Robert Chappell","startTime":792.34,"endTime":795.61,"body":"EyeTech."},{"speaker":"Aaron Moncur","startTime":840.3800000000001,"endTime":842.51,"body":"Interesting. So"},{"speaker":"Aaron Moncur","startTime":840.3800000000001,"endTime":842.51,"body":"this was a problem that you"},{"speaker":"Aaron Moncur","startTime":842.51,"endTime":846.1400000000001,"body":"personally had, and you were"},{"speaker":"Aaron Moncur","startTime":842.51,"endTime":846.1400000000001,"body":"trying to solve it, I guess, for"},{"speaker":"Aaron Moncur","startTime":846.1400000000001,"endTime":848.8399999999999,"body":"yourself and then saw a need in"},{"speaker":"Aaron Moncur","startTime":846.1400000000001,"endTime":848.8399999999999,"body":"the market."},{"speaker":"Robert Chappell","startTime":850.0999999999999,"endTime":853.9100000000001,"body":"Exactly. Yeah,"},{"speaker":"Robert Chappell","startTime":850.0999999999999,"endTime":853.9100000000001,"body":"I started getting interested in"},{"speaker":"Robert Chappell","startTime":853.9100000000001,"endTime":858.23,"body":"alternative computer inputs."},{"speaker":"Robert Chappell","startTime":853.9100000000001,"endTime":858.23,"body":"Like I tried some crazy"},{"speaker":"Robert Chappell","startTime":859.55,"endTime":864.6199999999999,"body":"keyboards, had weird designs and"},{"speaker":"Robert Chappell","startTime":859.55,"endTime":864.6199999999999,"body":"different types of mice. And of"},{"speaker":"Robert Chappell","startTime":864.6199999999999,"endTime":868.55,"body":"course, voice dictation was"},{"speaker":"Robert Chappell","startTime":864.6199999999999,"endTime":868.55,"body":"becoming a standard, although"},{"speaker":"Robert Chappell","startTime":868.55,"endTime":872.5999999999999,"body":"back then they didn't have the"},{"speaker":"Robert Chappell","startTime":868.55,"endTime":872.5999999999999,"body":"natural speaking it was more you"},{"speaker":"Robert Chappell","startTime":872.5999999999999,"endTime":877.97,"body":"speak one word at a time, which"},{"speaker":"Robert Chappell","startTime":872.5999999999999,"endTime":877.97,"body":"was really slow and annoying."},{"speaker":"Robert Chappell","startTime":878.4200000000001,"endTime":881.5999999999999,"body":"And sometimes even a little"},{"speaker":"Robert Chappell","startTime":878.4200000000001,"endTime":881.5999999999999,"body":"dangerous. I got my voice sore a"},{"speaker":"Robert Chappell","startTime":881.5999999999999,"endTime":883.76,"body":"few times doing that. So I"},{"speaker":"Robert Chappell","startTime":881.5999999999999,"endTime":883.76,"body":"thought, 'Oh, great. I'm gonna"},{"speaker":"Robert Chappell","startTime":883.76,"endTime":884.6300000000001,"body":"ruin my voice too.'"},{"speaker":"Aaron Moncur","startTime":884.9300000000001,"endTime":887.51,"body":"Geez. Just not one"},{"speaker":"Aaron Moncur","startTime":884.9300000000001,"endTime":887.51,"body":"thing, it's the other."},{"speaker":"Robert Chappell","startTime":888.1099999999999,"endTime":891.6800000000001,"body":"But it would"},{"speaker":"Robert Chappell","startTime":888.1099999999999,"endTime":891.6800000000001,"body":"recover. So there was all that"},{"speaker":"Robert Chappell","startTime":891.6800000000001,"endTime":897.29,"body":"going on. And then I can still"},{"speaker":"Robert Chappell","startTime":891.6800000000001,"endTime":897.29,"body":"remember sitting in my office"},{"speaker":"Robert Chappell","startTime":897.29,"endTime":900.8599999999999,"body":"there in Goodyear feeling a"},{"speaker":"Robert Chappell","startTime":897.29,"endTime":900.8599999999999,"body":"little frustrated because of the"},{"speaker":"Robert Chappell","startTime":901.3699999999999,"endTime":904.9100000000001,"body":"issues with my arms. And I"},{"speaker":"Robert Chappell","startTime":901.3699999999999,"endTime":904.9100000000001,"body":"remember exactly where I was"},{"speaker":"Robert Chappell","startTime":904.9100000000001,"endTime":908.21,"body":"sitting in the direction I was"},{"speaker":"Robert Chappell","startTime":904.9100000000001,"endTime":908.21,"body":"sitting. And I just was struck"},{"speaker":"Robert Chappell","startTime":908.21,"endTime":911.54,"body":"with this idea. And I guess I"},{"speaker":"Robert Chappell","startTime":908.21,"endTime":911.54,"body":"have to call it inspiration. I"},{"speaker":"Robert Chappell","startTime":911.54,"endTime":914.6600000000001,"body":"mean, I believe God sometimes"},{"speaker":"Robert Chappell","startTime":911.54,"endTime":914.6600000000001,"body":"gives you flashes of"},{"speaker":"Robert Chappell","startTime":914.6600000000001,"endTime":919.28,"body":"inspiration. And I just had this"},{"speaker":"Robert Chappell","startTime":914.6600000000001,"endTime":919.28,"body":"thought you need to build an eye"},{"speaker":"Robert Chappell","startTime":919.28,"endTime":925.4300000000001,"body":"tracker that would let you use a"},{"speaker":"Robert Chappell","startTime":919.28,"endTime":925.4300000000001,"body":"computer without using that"},{"speaker":"Robert Chappell","startTime":925.4300000000001,"endTime":930.1400000000001,"body":"mouse. And and I knew other"},{"speaker":"Robert Chappell","startTime":925.4300000000001,"endTime":930.1400000000001,"body":"people had done eye tracking and"},{"speaker":"Robert Chappell","startTime":930.1400000000001,"endTime":933.74,"body":"that's one of the things I had"},{"speaker":"Robert Chappell","startTime":930.1400000000001,"endTime":933.74,"body":"seen. But I thought, 'Okay,"},{"speaker":"Robert Chappell","startTime":935.8399999999999,"endTime":942.1400000000001,"body":"let's look into that.' And so at"},{"speaker":"Robert Chappell","startTime":935.8399999999999,"endTime":942.1400000000001,"body":"that point, I set out to build"},{"speaker":"Robert Chappell","startTime":942.2,"endTime":948.1700000000001,"body":"an eye tracker to test the idea."},{"speaker":"Robert Chappell","startTime":942.2,"endTime":948.1700000000001,"body":"And the idea was, it would run"},{"speaker":"Robert Chappell","startTime":948.1700000000001,"endTime":950.9300000000001,"body":"under Windows there. There was a"},{"speaker":"Robert Chappell","startTime":948.1700000000001,"endTime":950.9300000000001,"body":"product out there for the"},{"speaker":"Robert Chappell","startTime":950.9300000000001,"endTime":955.5799999999999,"body":"severely disabled from LCD"},{"speaker":"Robert Chappell","startTime":950.9300000000001,"endTime":955.5799999999999,"body":"technology. But it was like it"},{"speaker":"Robert Chappell","startTime":955.5799999999999,"endTime":959.6600000000001,"body":"didn't let you move a mouse"},{"speaker":"Robert Chappell","startTime":955.5799999999999,"endTime":959.6600000000001,"body":"cursor, and it only ran in DOS,"},{"speaker":"Robert Chappell","startTime":959.6600000000001,"endTime":962.69,"body":"it was just for very basic"},{"speaker":"Robert Chappell","startTime":959.6600000000001,"endTime":962.69,"body":"communications. And I needed a"},{"speaker":"Robert Chappell","startTime":962.69,"endTime":970.79,"body":"mouse really, something a"},{"speaker":"Robert Chappell","startTime":962.69,"endTime":970.79,"body":"pointing device. And so I set"},{"speaker":"Robert Chappell","startTime":970.79,"endTime":974.75,"body":"out to, to do that at that"},{"speaker":"Robert Chappell","startTime":970.79,"endTime":974.75,"body":"point."},{"speaker":"Aaron Moncur","startTime":975.8900000000001,"endTime":979.0999999999999,"body":"And do you use"},{"speaker":"Aaron Moncur","startTime":975.8900000000001,"endTime":979.0999999999999,"body":"your own software these days to"},{"speaker":"Aaron Moncur","startTime":979.0999999999999,"endTime":980.6600000000001,"body":"control your computer?"},{"speaker":"Robert Chappell","startTime":981.77,"endTime":986.69,"body":"Yes. So I have"},{"speaker":"Robert Chappell","startTime":981.77,"endTime":986.69,"body":"a tracker that I slap on my"},{"speaker":"Robert Chappell","startTime":986.69,"endTime":993.3199999999999,"body":"laptop here. And I use it almost"},{"speaker":"Robert Chappell","startTime":986.69,"endTime":993.3199999999999,"body":"every day. Now, I also have some"},{"speaker":"Robert Chappell","startTime":993.3199999999999,"endTime":997.04,"body":"more resources now. So I have an"},{"speaker":"Robert Chappell","startTime":993.3199999999999,"endTime":997.04,"body":"administrative assistant who"},{"speaker":"Robert Chappell","startTime":997.8199999999999,"endTime":1002.6500000000001,"body":"I'll work with as well, which is"},{"speaker":"Robert Chappell","startTime":997.8199999999999,"endTime":1002.6500000000001,"body":"still more efficient, it's more"},{"speaker":"Robert Chappell","startTime":1002.6500000000001,"endTime":1006.4300000000001,"body":"efficient if I can have an"},{"speaker":"Robert Chappell","startTime":1002.6500000000001,"endTime":1006.4300000000001,"body":"administrative assistant, so we"},{"speaker":"Robert Chappell","startTime":1006.4300000000001,"endTime":1012.6700000000001,"body":"work remotely. And that's,"},{"speaker":"Robert Chappell","startTime":1006.4300000000001,"endTime":1012.6700000000001,"body":"that's like the best the best"},{"speaker":"Robert Chappell","startTime":1012.6700000000001,"endTime":1015.6700000000001,"body":"possible thing, but then you"},{"speaker":"Robert Chappell","startTime":1012.6700000000001,"endTime":1015.6700000000001,"body":"have to consume another person's"},{"speaker":"Robert Chappell","startTime":1015.6700000000001,"endTime":1021.55,"body":"time. But yeah, even today, my"},{"speaker":"Robert Chappell","startTime":1015.6700000000001,"endTime":1021.55,"body":"arms do not work on computers"},{"speaker":"Robert Chappell","startTime":1021.55,"endTime":1024.07,"body":"for more than just a few minutes"},{"speaker":"Robert Chappell","startTime":1021.55,"endTime":1024.07,"body":"at a time. So I have to be"},{"speaker":"Robert Chappell","startTime":1024.07,"endTime":1029.2,"body":"careful. I can't get on there"},{"speaker":"Robert Chappell","startTime":1024.07,"endTime":1029.2,"body":"and do any lengthy projects with"},{"speaker":"Robert Chappell","startTime":1029.2,"endTime":1033.43,"body":"my arms. Voice dictation is much"},{"speaker":"Robert Chappell","startTime":1029.2,"endTime":1033.43,"body":"better now, though there's a lot"},{"speaker":"Robert Chappell","startTime":1033.43,"endTime":1034.99,"body":"of better tools as well."},{"speaker":"Aaron Moncur","startTime":1036.46,"endTime":1038.8,"body":"That must be"},{"speaker":"Aaron Moncur","startTime":1036.46,"endTime":1038.8,"body":"really frustrating to not be"},{"speaker":"Aaron Moncur","startTime":1038.8,"endTime":1041.23,"body":"able to work with your arms for"},{"speaker":"Aaron Moncur","startTime":1038.8,"endTime":1041.23,"body":"more than a few minutes. But at"},{"speaker":"Aaron Moncur","startTime":1041.23,"endTime":1043.78,"body":"the same time, what what a huge"},{"speaker":"Aaron Moncur","startTime":1041.23,"endTime":1043.78,"body":"blessing that you've been able"},{"speaker":"Aaron Moncur","startTime":1043.78,"endTime":1046.75,"body":"to build this company that has"},{"speaker":"Aaron Moncur","startTime":1043.78,"endTime":1046.75,"body":"solved your problem and the"},{"speaker":"Aaron Moncur","startTime":1046.75,"endTime":1048.43,"body":"problem that so many other"},{"speaker":"Aaron Moncur","startTime":1046.75,"endTime":1048.43,"body":"people share?"},{"speaker":"Robert Chappell","startTime":1049.51,"endTime":1054.61,"body":"Yes, I think,"},{"speaker":"Robert Chappell","startTime":1049.51,"endTime":1054.61,"body":"it's one of those things that it"},{"speaker":"Robert Chappell","startTime":1054.61,"endTime":1059.08,"body":"was felt like a catastrophe. At"},{"speaker":"Robert Chappell","startTime":1054.61,"endTime":1059.08,"body":"the time, I thought I was"},{"speaker":"Robert Chappell","startTime":1059.08,"endTime":1062.74,"body":"thinking of all these things,"},{"speaker":"Robert Chappell","startTime":1059.08,"endTime":1062.74,"body":"well, maybe I'll go into"},{"speaker":"Robert Chappell","startTime":1062.74,"endTime":1065.56,"body":"teaching school where I'll just"},{"speaker":"Robert Chappell","startTime":1062.74,"endTime":1065.56,"body":"be talking all day or something"},{"speaker":"Robert Chappell","startTime":1065.56,"endTime":1065.95,"body":"different."},{"speaker":"Aaron Moncur","startTime":1066.76,"endTime":1067.18,"body":"Yeah."},{"speaker":"Robert Chappell","startTime":1067.24,"endTime":1069.43,"body":"I can't keep"},{"speaker":"Robert Chappell","startTime":1067.24,"endTime":1069.43,"body":"doing this engineering work. But"},{"speaker":"Robert Chappell","startTime":1069.43,"endTime":1075.3400000000001,"body":"then started, started developing"},{"speaker":"Robert Chappell","startTime":1069.43,"endTime":1075.3400000000001,"body":"that technology. And at first, I"},{"speaker":"Robert Chappell","startTime":1075.3400000000001,"endTime":1079.06,"body":"just put together very crude"},{"speaker":"Robert Chappell","startTime":1075.3400000000001,"endTime":1079.06,"body":"little tests based on the little"},{"speaker":"Robert Chappell","startTime":1079.06,"endTime":1082.24,"body":"bit that I knew about eye"},{"speaker":"Robert Chappell","startTime":1079.06,"endTime":1082.24,"body":"tracking, and using some of my"},{"speaker":"Robert Chappell","startTime":1082.78,"endTime":1086.65,"body":"image processing skills that I"},{"speaker":"Robert Chappell","startTime":1082.78,"endTime":1086.65,"body":"had learned from working there"},{"speaker":"Robert Chappell","startTime":1086.65,"endTime":1092.29,"body":"at Lockheeds, by size back at"},{"speaker":"Robert Chappell","startTime":1086.65,"endTime":1092.29,"body":"Goodyear, which was sold to"},{"speaker":"Robert Chappell","startTime":1092.29,"endTime":1095.14,"body":"Laura, which was eventually sold"},{"speaker":"Robert Chappell","startTime":1092.29,"endTime":1095.14,"body":"to Lockheed. But anyway, that's"},{"speaker":"Robert Chappell","startTime":1095.14,"endTime":1102.64,"body":"another story. But I was back"},{"speaker":"Robert Chappell","startTime":1095.14,"endTime":1102.64,"body":"there in Goodyear. And yeah, so"},{"speaker":"Robert Chappell","startTime":1102.64,"endTime":1109.03,"body":"I developed a very crude little"},{"speaker":"Robert Chappell","startTime":1102.64,"endTime":1109.03,"body":"prototype, and I could see that"},{"speaker":"Robert Chappell","startTime":1109.03,"endTime":1115.03,"body":"it would work that had the"},{"speaker":"Robert Chappell","startTime":1109.03,"endTime":1115.03,"body":"potential to work. And before"},{"speaker":"Robert Chappell","startTime":1115.03,"endTime":1118.42,"body":"that, let me back up a little"},{"speaker":"Robert Chappell","startTime":1115.03,"endTime":1118.42,"body":"bit. So when I had this idea to"},{"speaker":"Robert Chappell","startTime":1118.45,"endTime":1122.65,"body":"do this, I talked to my wife and"},{"speaker":"Robert Chappell","startTime":1118.45,"endTime":1122.65,"body":"said, Hey, I think we need to"},{"speaker":"Robert Chappell","startTime":1122.65,"endTime":1127.63,"body":"spend like 1600 dollars and buy"},{"speaker":"Robert Chappell","startTime":1122.65,"endTime":1127.63,"body":"this packard bell computer so I"},{"speaker":"Robert Chappell","startTime":1127.63,"endTime":1133.21,"body":"can test this idea. And she's"},{"speaker":"Robert Chappell","startTime":1127.63,"endTime":1133.21,"body":"like, 'Ah...' well, because in"},{"speaker":"Robert Chappell","startTime":1133.21,"endTime":1136.93,"body":"our family, you have to work"},{"speaker":"Robert Chappell","startTime":1133.21,"endTime":1136.93,"body":"together for an expense of that"},{"speaker":"Robert Chappell","startTime":1136.93,"endTime":1141.3700000000001,"body":"magnitude. Sure. And she's like,"},{"speaker":"Robert Chappell","startTime":1136.93,"endTime":1141.3700000000001,"body":"'I'm not sure, I'll think about"},{"speaker":"Robert Chappell","startTime":1141.3700000000001,"endTime":1145.24,"body":"it for a week.' She didn't say"},{"speaker":"Robert Chappell","startTime":1141.3700000000001,"endTime":1145.24,"body":"no, but so a week later, I'm"},{"speaker":"Robert Chappell","startTime":1145.24,"endTime":1147.46,"body":"like, 'Yeah, I still think I"},{"speaker":"Robert Chappell","startTime":1145.24,"endTime":1147.46,"body":"need to do this.' And she's"},{"speaker":"Robert Chappell","startTime":1147.46,"endTime":1151.48,"body":"like, 'Okay, do it.' So I did"},{"speaker":"Robert Chappell","startTime":1147.46,"endTime":1151.48,"body":"and put together a test that"},{"speaker":"Robert Chappell","startTime":1151.66,"endTime":1156.94,"body":"that actually worked enough to"},{"speaker":"Robert Chappell","startTime":1151.66,"endTime":1156.94,"body":"make me think it was viable. And"},{"speaker":"Robert Chappell","startTime":1156.94,"endTime":1158.26,"body":"so the next step"},{"speaker":"Aaron Moncur","startTime":1159.04,"endTime":1162.1000000000001,"body":"This was all under"},{"speaker":"Aaron Moncur","startTime":1159.04,"endTime":1162.1000000000001,"body":"your own time, at that point,"},{"speaker":"Aaron Moncur","startTime":1162.1000000000001,"endTime":1163.72,"body":"you hadn't started a company"},{"speaker":"Aaron Moncur","startTime":1162.1000000000001,"endTime":1163.72,"body":"yet?"},{"speaker":"Robert Chappell","startTime":1163.9,"endTime":1167.23,"body":"Yeah, at this"},{"speaker":"Robert Chappell","startTime":1163.9,"endTime":1167.23,"body":"point, it was just evenings and"},{"speaker":"Robert Chappell","startTime":1167.92,"endTime":1173.02,"body":"weekends and being very careful."},{"speaker":"Robert Chappell","startTime":1167.92,"endTime":1173.02,"body":"And with my arms as well, and it"},{"speaker":"Robert Chappell","startTime":1173.02,"endTime":1182.0800000000002,"body":"was hard because of my handicap."},{"speaker":"Robert Chappell","startTime":1173.02,"endTime":1182.0800000000002,"body":"But, so that prototype worked."},{"speaker":"Robert Chappell","startTime":1182.0800000000002,"endTime":1185.65,"body":"So then I went into my company"},{"speaker":"Robert Chappell","startTime":1182.0800000000002,"endTime":1185.65,"body":"there when I was working for"},{"speaker":"Robert Chappell","startTime":1185.65,"endTime":1189.16,"body":"Lockheed and said, 'Hey, I'd"},{"speaker":"Robert Chappell","startTime":1185.65,"endTime":1189.16,"body":"like to take a six month leave"},{"speaker":"Robert Chappell","startTime":1189.16,"endTime":1195.43,"body":"of absence, without pay.' And"},{"speaker":"Robert Chappell","startTime":1189.16,"endTime":1195.43,"body":"they granted that. And then that"},{"speaker":"Robert Chappell","startTime":1195.43,"endTime":1201.88,"body":"allowed me to really get some"},{"speaker":"Robert Chappell","startTime":1195.43,"endTime":1201.88,"body":"progress done and basically"},{"speaker":"Robert Chappell","startTime":1201.88,"endTime":1207.25,"body":"produce and even sell the first."},{"speaker":"Robert Chappell","startTime":1201.88,"endTime":1207.25,"body":"The first tracker that went out"},{"speaker":"Robert Chappell","startTime":1207.25,"endTime":1210.79,"body":"the door was about during that"},{"speaker":"Robert Chappell","startTime":1207.25,"endTime":1210.79,"body":"time period, if I remember"},{"speaker":"Robert Chappell","startTime":1210.79,"endTime":1211.06,"body":"right."},{"speaker":"Aaron Moncur","startTime":1211.54,"endTime":1215.02,"body":"In six months, you"},{"speaker":"Aaron Moncur","startTime":1211.54,"endTime":1215.02,"body":"built it and sold the first one?"},{"speaker":"Robert Chappell","startTime":1215.5900000000001,"endTime":1218.0800000000002,"body":"I believe if"},{"speaker":"Robert Chappell","startTime":1215.5900000000001,"endTime":1218.0800000000002,"body":"you know the best of my memory,"},{"speaker":"Robert Chappell","startTime":1218.0800000000002,"endTime":1219.28,"body":"I'm pretty sure that's right."},{"speaker":"Aaron Moncur","startTime":1220.03,"endTime":1222.3700000000001,"body":"That's impressive."},{"speaker":"Aaron Moncur","startTime":1220.03,"endTime":1222.3700000000001,"body":"Tell me about the first sale,"},{"speaker":"Aaron Moncur","startTime":1222.3700000000001,"endTime":1225.49,"body":"that must have been such a"},{"speaker":"Aaron Moncur","startTime":1222.3700000000001,"endTime":1225.49,"body":"triumphant moment for you."},{"speaker":"Robert Chappell","startTime":1226.6000000000001,"endTime":1230.89,"body":"Yeah, it was,"},{"speaker":"Robert Chappell","startTime":1226.6000000000001,"endTime":1230.89,"body":"although it was, I would be"},{"speaker":"Robert Chappell","startTime":1230.89,"endTime":1234.1000000000001,"body":"really embarrassed to ship"},{"speaker":"Robert Chappell","startTime":1230.89,"endTime":1234.1000000000001,"body":"something like that now, it was"},{"speaker":"Robert Chappell","startTime":1234.13,"endTime":1240.1000000000001,"body":"a little bit embarrassing. But"},{"speaker":"Robert Chappell","startTime":1234.13,"endTime":1240.1000000000001,"body":"it was definitely a"},{"speaker":"Robert Chappell","startTime":1240.16,"endTime":1242.92,"body":"homemade-type thing got the"},{"speaker":"Robert Chappell","startTime":1240.16,"endTime":1242.92,"body":"software working to a certain"},{"speaker":"Robert Chappell","startTime":1242.92,"endTime":1247.78,"body":"level. But of course, back then"},{"speaker":"Robert Chappell","startTime":1242.92,"endTime":1247.78,"body":"eye tracking in general was"},{"speaker":"Robert Chappell","startTime":1248.38,"endTime":1253.03,"body":"quite immature. I mean, it had"},{"speaker":"Robert Chappell","startTime":1248.38,"endTime":1253.03,"body":"been around for a while, but it"},{"speaker":"Robert Chappell","startTime":1253.03,"endTime":1257.95,"body":"was still pretty immature and"},{"speaker":"Robert Chappell","startTime":1253.03,"endTime":1257.95,"body":"how it worked and so on. And I"},{"speaker":"Robert Chappell","startTime":1257.95,"endTime":1262.18,"body":"can't remember we advertised it"},{"speaker":"Robert Chappell","startTime":1257.95,"endTime":1262.18,"body":"somewhere on some groups or"},{"speaker":"Robert Chappell","startTime":1262.18,"endTime":1267.76,"body":"something. And it was actually a"},{"speaker":"Robert Chappell","startTime":1262.18,"endTime":1267.76,"body":"little defense contractor on the"},{"speaker":"Robert Chappell","startTime":1267.76,"endTime":1271.96,"body":"East Coast that bought it to"},{"speaker":"Robert Chappell","startTime":1267.76,"endTime":1271.96,"body":"experiment with and, and he"},{"speaker":"Robert Chappell","startTime":1271.96,"endTime":1275.0800000000002,"body":"reported that it was working for"},{"speaker":"Robert Chappell","startTime":1271.96,"endTime":1275.0800000000002,"body":"him. And that's about all I"},{"speaker":"Robert Chappell","startTime":1275.0800000000002,"endTime":1278.23,"body":"heard from him. I don't know,"},{"speaker":"Robert Chappell","startTime":1275.0800000000002,"endTime":1278.23,"body":"really what happened to it. So"},{"speaker":"Robert Chappell","startTime":1278.71,"endTime":1282.94,"body":"that was like the first sale"},{"speaker":"Robert Chappell","startTime":1278.71,"endTime":1282.94,"body":"years ago."},{"speaker":"Aaron Moncur","startTime":1283.39,"endTime":1288.31,"body":"Well, yeah. How"},{"speaker":"Aaron Moncur","startTime":1283.39,"endTime":1288.31,"body":"did you go about gathering"},{"speaker":"Aaron Moncur","startTime":1288.31,"endTime":1292.18,"body":"feedback from the market and"},{"speaker":"Aaron Moncur","startTime":1288.31,"endTime":1292.18,"body":"validating that? Clearly, it"},{"speaker":"Aaron Moncur","startTime":1292.18,"endTime":1295.3300000000002,"body":"worked for you it was a solution"},{"speaker":"Aaron Moncur","startTime":1292.18,"endTime":1295.3300000000002,"body":"that you needed. But how did you"},{"speaker":"Aaron Moncur","startTime":1295.3300000000002,"endTime":1298.63,"body":"go about validating that there"},{"speaker":"Aaron Moncur","startTime":1295.3300000000002,"endTime":1298.63,"body":"was a true market need that was"},{"speaker":"Aaron Moncur","startTime":1298.63,"endTime":1300.55,"body":"big enough to sustain a company?"},{"speaker":"Robert Chappell","startTime":1301.99,"endTime":1305.3500000000001,"body":"Well, so my"},{"speaker":"Robert Chappell","startTime":1301.99,"endTime":1305.3500000000001,"body":"need was because I had this"},{"speaker":"Robert Chappell","startTime":1305.3500000000001,"endTime":1308.56,"body":"repetitive strain injury. So"},{"speaker":"Robert Chappell","startTime":1305.3500000000001,"endTime":1308.56,"body":"initially, I thought, 'Oh, well,"},{"speaker":"Robert Chappell","startTime":1308.5900000000001,"endTime":1311.23,"body":"lots of people with repetitive"},{"speaker":"Robert Chappell","startTime":1308.5900000000001,"endTime":1311.23,"body":"strain injuries want to use"},{"speaker":"Robert Chappell","startTime":1311.23,"endTime":1314.74,"body":"this.' But that didn't turn out"},{"speaker":"Robert Chappell","startTime":1311.23,"endTime":1314.74,"body":"to be the case. It turned out"},{"speaker":"Robert Chappell","startTime":1314.74,"endTime":1319.1200000000001,"body":"that we learned over time, and"},{"speaker":"Robert Chappell","startTime":1314.74,"endTime":1319.1200000000001,"body":"we attended some trade shows,"},{"speaker":"Robert Chappell","startTime":1319.1200000000001,"endTime":1322.75,"body":"and so on, which, which is, I"},{"speaker":"Robert Chappell","startTime":1319.1200000000001,"endTime":1322.75,"body":"highly recommend going to trade"},{"speaker":"Robert Chappell","startTime":1322.75,"endTime":1325.9,"body":"shows. If you're trying to get"},{"speaker":"Robert Chappell","startTime":1322.75,"endTime":1325.9,"body":"into an industry, you learn so"},{"speaker":"Robert Chappell","startTime":1325.9,"endTime":1329.17,"body":"much there. That's where we"},{"speaker":"Robert Chappell","startTime":1325.9,"endTime":1329.17,"body":"learned a tremendous amount met"},{"speaker":"Robert Chappell","startTime":1329.17,"endTime":1334.51,"body":"a lot of people, had a lot of"},{"speaker":"Robert Chappell","startTime":1329.17,"endTime":1334.51,"body":"conversations. But that's when"},{"speaker":"Robert Chappell","startTime":1334.51,"endTime":1338.8300000000002,"body":"we began to discover this"},{"speaker":"Robert Chappell","startTime":1334.51,"endTime":1338.8300000000002,"body":"industry, which is called AAC,"},{"speaker":"Robert Chappell","startTime":1339.67,"endTime":1344.77,"body":"alternative and augmentative"},{"speaker":"Robert Chappell","startTime":1339.67,"endTime":1344.77,"body":"communication. And so this is an"},{"speaker":"Robert Chappell","startTime":1344.77,"endTime":1349.93,"body":"industry that serves those"},{"speaker":"Robert Chappell","startTime":1344.77,"endTime":1349.93,"body":"people who are much more"},{"speaker":"Robert Chappell","startTime":1349.93,"endTime":1354.4,"body":"severely handicapped than I am"},{"speaker":"Robert Chappell","startTime":1349.93,"endTime":1354.4,"body":"typically, they, these people"},{"speaker":"Robert Chappell","startTime":1354.88,"endTime":1359.29,"body":"have no use of their arms, but"},{"speaker":"Robert Chappell","startTime":1354.88,"endTime":1359.29,"body":"they also can't speak or can't"},{"speaker":"Robert Chappell","startTime":1359.29,"endTime":1364.6000000000001,"body":"speak very well. So they're left"},{"speaker":"Robert Chappell","startTime":1359.29,"endTime":1364.6000000000001,"body":"pretty much with their eyes as"},{"speaker":"Robert Chappell","startTime":1364.6000000000001,"endTime":1368.02,"body":"the only option for"},{"speaker":"Robert Chappell","startTime":1364.6000000000001,"endTime":1368.02,"body":"communicating. So there's a..."},{"speaker":"Robert Chappell","startTime":1370.1200000000001,"endTime":1374.14,"body":"they need that like we need"},{"speaker":"Robert Chappell","startTime":1370.1200000000001,"endTime":1374.14,"body":"oxygen. And so eye tracking,"},{"speaker":"Robert Chappell","startTime":1374.14,"endTime":1378.8200000000002,"body":"just gravitated to that area."},{"speaker":"Robert Chappell","startTime":1374.14,"endTime":1378.8200000000002,"body":"And that's where we started"},{"speaker":"Robert Chappell","startTime":1378.8200000000002,"endTime":1384.52,"body":"seeing sales, and the industry"},{"speaker":"Robert Chappell","startTime":1378.8200000000002,"endTime":1384.52,"body":"was starting to grow at that"},{"speaker":"Robert Chappell","startTime":1384.52,"endTime":1384.94,"body":"time."},{"speaker":"Aaron Moncur","startTime":1385.75,"endTime":1388.06,"body":"That's, that's"},{"speaker":"Aaron Moncur","startTime":1385.75,"endTime":1388.06,"body":"really interesting to hear you"},{"speaker":"Aaron Moncur","startTime":1388.06,"endTime":1392.14,"body":"talk about it like that you had"},{"speaker":"Aaron Moncur","startTime":1388.06,"endTime":1392.14,"body":"this original idea, you pursued"},{"speaker":"Aaron Moncur","startTime":1392.14,"endTime":1396.52,"body":"it, what you found was that the"},{"speaker":"Aaron Moncur","startTime":1392.14,"endTime":1396.52,"body":"idea needed to be shifted a bit"},{"speaker":"Aaron Moncur","startTime":1396.8200000000002,"endTime":1400.48,"body":"into a different market to"},{"speaker":"Aaron Moncur","startTime":1396.8200000000002,"endTime":1400.48,"body":"really bolster the company, I"},{"speaker":"Aaron Moncur","startTime":1400.48,"endTime":1404.3500000000001,"body":"have found the same thing to be"},{"speaker":"Aaron Moncur","startTime":1400.48,"endTime":1404.3500000000001,"body":"true in my company, we started a"},{"speaker":"Aaron Moncur","startTime":1404.3500000000001,"endTime":1407.8600000000001,"body":"little over 10 years ago, doing"},{"speaker":"Aaron Moncur","startTime":1404.3500000000001,"endTime":1407.8600000000001,"body":"general product design, maybe it"},{"speaker":"Aaron Moncur","startTime":1407.8600000000001,"endTime":1410.56,"body":"was an iPhone case, maybe it was"},{"speaker":"Aaron Moncur","startTime":1407.8600000000001,"endTime":1410.56,"body":"a medical device, maybe it was"},{"speaker":"Aaron Moncur","startTime":1410.56,"endTime":1413.98,"body":"some photography, equipment,"},{"speaker":"Aaron Moncur","startTime":1410.56,"endTime":1413.98,"body":"whatever. We did a lot of these"},{"speaker":"Aaron Moncur","startTime":1413.98,"endTime":1417.67,"body":"general product design things."},{"speaker":"Aaron Moncur","startTime":1413.98,"endTime":1417.67,"body":"And then about five years ago,"},{"speaker":"Aaron Moncur","startTime":1418.0,"endTime":1420.94,"body":"one of our medical device"},{"speaker":"Aaron Moncur","startTime":1418.0,"endTime":1420.94,"body":"customers said, 'Hey, we need a"},{"speaker":"Aaron Moncur","startTime":1420.94,"endTime":1423.91,"body":"test fixture designed. Can you"},{"speaker":"Aaron Moncur","startTime":1420.94,"endTime":1423.91,"body":"do that?' We said, 'Sure, why"},{"speaker":"Aaron Moncur","startTime":1423.91,"endTime":1427.72,"body":"not? How hard could it be?' And"},{"speaker":"Aaron Moncur","startTime":1423.91,"endTime":1427.72,"body":"we did and they liked it. And"},{"speaker":"Aaron Moncur","startTime":1427.72,"endTime":1430.45,"body":"they said, 'This is great. We"},{"speaker":"Aaron Moncur","startTime":1427.72,"endTime":1430.45,"body":"need more of these.' And over"},{"speaker":"Aaron Moncur","startTime":1430.45,"endTime":1434.47,"body":"the past five years, we've"},{"speaker":"Aaron Moncur","startTime":1430.45,"endTime":1434.47,"body":"really just been pulled in that"},{"speaker":"Aaron Moncur","startTime":1434.47,"endTime":1438.49,"body":"direction by the market more and"},{"speaker":"Aaron Moncur","startTime":1434.47,"endTime":1438.49,"body":"more people now approach us"},{"speaker":"Aaron Moncur","startTime":1438.49,"endTime":1442.72,"body":"saying, We need a piece of"},{"speaker":"Aaron Moncur","startTime":1438.49,"endTime":1442.72,"body":"custom test equipment, can you"},{"speaker":"Aaron Moncur","startTime":1442.72,"endTime":1446.26,"body":"develop this for us? And that"},{"speaker":"Aaron Moncur","startTime":1442.72,"endTime":1446.26,"body":"was never the plan when I"},{"speaker":"Aaron Moncur","startTime":1446.26,"endTime":1451.42,"body":"started pipeline 10 years ago,"},{"speaker":"Aaron Moncur","startTime":1446.26,"endTime":1451.42,"body":"but the market has directed how"},{"speaker":"Aaron Moncur","startTime":1451.42,"endTime":1454.66,"body":"we moved into that space? I"},{"speaker":"Aaron Moncur","startTime":1451.42,"endTime":1454.66,"body":"guess that's probably how it"},{"speaker":"Aaron Moncur","startTime":1454.66,"endTime":1457.42,"body":"goes quite often for for startup"},{"speaker":"Aaron Moncur","startTime":1454.66,"endTime":1457.42,"body":"companies."},{"speaker":"Robert Chappell","startTime":1458.3500000000001,"endTime":1461.3200000000002,"body":"Yes, I would"},{"speaker":"Robert Chappell","startTime":1458.3500000000001,"endTime":1461.3200000000002,"body":"say so. And I think that it's"},{"speaker":"Robert Chappell","startTime":1461.3200000000002,"endTime":1464.65,"body":"always smart to follow the"},{"speaker":"Robert Chappell","startTime":1461.3200000000002,"endTime":1464.65,"body":"market. And you may start out"},{"speaker":"Robert Chappell","startTime":1464.68,"endTime":1468.88,"body":"trying to do a and then the"},{"speaker":"Robert Chappell","startTime":1464.68,"endTime":1468.88,"body":"market pulls you over to B. And"},{"speaker":"Robert Chappell","startTime":1469.69,"endTime":1475.06,"body":"that's just a smart thing to do."},{"speaker":"Robert Chappell","startTime":1469.69,"endTime":1475.06,"body":"Oh, I have a brother in law,"},{"speaker":"Robert Chappell","startTime":1475.39,"endTime":1479.38,"body":"John Paul Strain. He's an"},{"speaker":"Robert Chappell","startTime":1475.39,"endTime":1479.38,"body":"artist, and he's a fine artist."},{"speaker":"Robert Chappell","startTime":1479.65,"endTime":1485.5900000000001,"body":"He does beautiful paintings and"},{"speaker":"Robert Chappell","startTime":1479.65,"endTime":1485.5900000000001,"body":"earns a living at it. But he"},{"speaker":"Robert Chappell","startTime":1485.5900000000001,"endTime":1491.65,"body":"changed his style and went into"},{"speaker":"Robert Chappell","startTime":1485.5900000000001,"endTime":1491.65,"body":"civil war paintings, because"},{"speaker":"Robert Chappell","startTime":1492.0700000000002,"endTime":1495.6100000000001,"body":"that's where the money was. So"},{"speaker":"Robert Chappell","startTime":1492.0700000000002,"endTime":1495.6100000000001,"body":"you got all the magnets, if you"},{"speaker":"Robert Chappell","startTime":1495.6100000000001,"endTime":1499.8700000000001,"body":"if you're gonna succeed"},{"speaker":"Robert Chappell","startTime":1495.6100000000001,"endTime":1499.8700000000001,"body":"commercially, you go with the"},{"speaker":"Robert Chappell","startTime":1500.17,"endTime":1501.01,"body":"markets."},{"speaker":"Aaron Moncur","startTime":1501.49,"endTime":1505.42,"body":"That's great. Can"},{"speaker":"Aaron Moncur","startTime":1501.49,"endTime":1505.42,"body":"you share maybe some of the"},{"speaker":"Aaron Moncur","startTime":1505.42,"endTime":1510.13,"body":"technical challenges that your"},{"speaker":"Aaron Moncur","startTime":1505.42,"endTime":1510.13,"body":"team had to overcome developing"},{"speaker":"Aaron Moncur","startTime":1510.16,"endTime":1512.26,"body":"the eye tracking software?"},{"speaker":"Robert Chappell","startTime":1513.97,"endTime":1518.95,"body":"Okay, well, in"},{"speaker":"Robert Chappell","startTime":1513.97,"endTime":1518.95,"body":"the very early days, I wrote"},{"speaker":"Robert Chappell","startTime":1519.88,"endTime":1525.6100000000001,"body":"most of the software myself. And"},{"speaker":"Robert Chappell","startTime":1519.88,"endTime":1525.6100000000001,"body":"fortunately, the Windows"},{"speaker":"Robert Chappell","startTime":1525.6100000000001,"endTime":1528.13,"body":"operating system was just"},{"speaker":"Robert Chappell","startTime":1525.6100000000001,"endTime":1528.13,"body":"getting upgraded to the point"},{"speaker":"Robert Chappell","startTime":1528.13,"endTime":1531.3700000000001,"body":"where it was a solid 32 bit"},{"speaker":"Robert Chappell","startTime":1528.13,"endTime":1531.3700000000001,"body":"operating system with Windows"},{"speaker":"Robert Chappell","startTime":1531.4,"endTime":1536.53,"body":"95. And so we were able to"},{"speaker":"Robert Chappell","startTime":1531.4,"endTime":1536.53,"body":"operate on that platform and do"},{"speaker":"Robert Chappell","startTime":1536.53,"endTime":1542.5,"body":"the 32 bit code, which was a"},{"speaker":"Robert Chappell","startTime":1536.53,"endTime":1542.5,"body":"step up from what was available"},{"speaker":"Robert Chappell","startTime":1542.5,"endTime":1545.77,"body":"previously. You don't I remember"},{"speaker":"Robert Chappell","startTime":1542.5,"endTime":1545.77,"body":"those days, but there was the"},{"speaker":"Robert Chappell","startTime":1545.77,"endTime":1550.54,"body":"old 16 bit code and the small"},{"speaker":"Robert Chappell","startTime":1545.77,"endTime":1550.54,"body":"memory sizes and so on. But"},{"speaker":"Robert Chappell","startTime":1551.17,"endTime":1557.3500000000001,"body":"anyway, so that enabled a lot of"},{"speaker":"Robert Chappell","startTime":1551.17,"endTime":1557.3500000000001,"body":"things. So the coding wasn't too"},{"speaker":"Robert Chappell","startTime":1557.3500000000001,"endTime":1562.3,"body":"hard to do on a on those Intel"},{"speaker":"Robert Chappell","startTime":1557.3500000000001,"endTime":1562.3,"body":"Pentium computers with the"},{"speaker":"Robert Chappell","startTime":1562.3,"endTime":1568.03,"body":"Windows 95. So initially, it was"},{"speaker":"Robert Chappell","startTime":1562.3,"endTime":1568.03,"body":"a put together system where"},{"speaker":"Robert Chappell","startTime":1568.03,"endTime":1574.3,"body":"you'd have a frame grabber and"},{"speaker":"Robert Chappell","startTime":1568.03,"endTime":1574.3,"body":"an analog style camera that"},{"speaker":"Robert Chappell","startTime":1574.3,"endTime":1576.3700000000001,"body":"would attach to the frame"},{"speaker":"Robert Chappell","startTime":1574.3,"endTime":1576.3700000000001,"body":"grabber. And then you would"},{"speaker":"Robert Chappell","startTime":1576.3700000000001,"endTime":1583.18,"body":"process and then do your stuff"},{"speaker":"Robert Chappell","startTime":1576.3700000000001,"endTime":1583.18,"body":"in Windows. It was a big jump,"},{"speaker":"Robert Chappell","startTime":1583.18,"endTime":1590.44,"body":"when we went to an all digital"},{"speaker":"Robert Chappell","startTime":1583.18,"endTime":1590.44,"body":"camera with a USB plug in and we"},{"speaker":"Robert Chappell","startTime":1590.44,"endTime":1592.69,"body":"were the first company to do"},{"speaker":"Robert Chappell","startTime":1590.44,"endTime":1592.69,"body":"that we were the first company"},{"speaker":"Robert Chappell","startTime":1592.69,"endTime":1597.0700000000002,"body":"to come up with a usable, I"},{"speaker":"Robert Chappell","startTime":1592.69,"endTime":1597.0700000000002,"body":"mouse for Windows, as far as I"},{"speaker":"Robert Chappell","startTime":1597.0700000000002,"endTime":1600.43,"body":"know. And then also the first"},{"speaker":"Robert Chappell","startTime":1597.0700000000002,"endTime":1600.43,"body":"company to come out with a"},{"speaker":"Robert Chappell","startTime":1600.43,"endTime":1604.3600000000001,"body":"little eye tracking bar that"},{"speaker":"Robert Chappell","startTime":1600.43,"endTime":1604.3600000000001,"body":"sits at the bottom of your"},{"speaker":"Robert Chappell","startTime":1604.3600000000001,"endTime":1608.23,"body":"screen, and that plugs into a"},{"speaker":"Robert Chappell","startTime":1604.3600000000001,"endTime":1608.23,"body":"USB port. So that's, that's an"},{"speaker":"Robert Chappell","startTime":1608.23,"endTime":1612.0700000000002,"body":"all digital solution. No analog"},{"speaker":"Robert Chappell","startTime":1608.23,"endTime":1612.0700000000002,"body":"camera involved and no frame"},{"speaker":"Robert Chappell","startTime":1612.0700000000002,"endTime":1616.3600000000001,"body":"grabber. So then I could go on"},{"speaker":"Robert Chappell","startTime":1612.0700000000002,"endTime":1616.3600000000001,"body":"laptops, and so on. So that was"},{"speaker":"Robert Chappell","startTime":1616.3600000000001,"endTime":1622.1200000000001,"body":"a, there's a technical challenge"},{"speaker":"Robert Chappell","startTime":1616.3600000000001,"endTime":1622.1200000000001,"body":"with getting those digital"},{"speaker":"Robert Chappell","startTime":1622.1200000000001,"endTime":1625.72,"body":"cameras up and running and all"},{"speaker":"Robert Chappell","startTime":1622.1200000000001,"endTime":1625.72,"body":"the mechanical design, there's"},{"speaker":"Robert Chappell","startTime":1625.75,"endTime":1629.8300000000002,"body":"quite a bit of mechanical design"},{"speaker":"Robert Chappell","startTime":1625.75,"endTime":1629.8300000000002,"body":"for the housing and and then you"},{"speaker":"Robert Chappell","startTime":1629.8300000000002,"endTime":1634.15,"body":"have infrared lighting, and and"},{"speaker":"Robert Chappell","startTime":1629.8300000000002,"endTime":1634.15,"body":"then working that into the"},{"speaker":"Robert Chappell","startTime":1634.15,"endTime":1636.5800000000002,"body":"timing, because we strove the"},{"speaker":"Robert Chappell","startTime":1634.15,"endTime":1636.5800000000002,"body":"lighting and so on."},{"speaker":"Aaron Moncur","startTime":1641.8300000000002,"endTime":1645.3400000000001,"body":"What are some of"},{"speaker":"Aaron Moncur","startTime":1641.8300000000002,"endTime":1645.3400000000001,"body":"the granular details for how the"},{"speaker":"Aaron Moncur","startTime":1645.3400000000001,"endTime":1650.56,"body":"software works? I mean, as a"},{"speaker":"Aaron Moncur","startTime":1645.3400000000001,"endTime":1650.56,"body":"user, I get the eye tracking"},{"speaker":"Aaron Moncur","startTime":1650.56,"endTime":1652.63,"body":"part right, moving the cursor"},{"speaker":"Aaron Moncur","startTime":1650.56,"endTime":1652.63,"body":"around that's, that's"},{"speaker":"Aaron Moncur","startTime":1652.63,"endTime":1655.18,"body":"straightforward. It just tracks"},{"speaker":"Aaron Moncur","startTime":1652.63,"endTime":1655.18,"body":"your eyes. But what about when"},{"speaker":"Aaron Moncur","startTime":1655.18,"endTime":1660.5800000000002,"body":"you need to right click, or when"},{"speaker":"Aaron Moncur","startTime":1655.18,"endTime":1660.5800000000002,"body":"you need to highlight a segment"},{"speaker":"Aaron Moncur","startTime":1660.5800000000002,"endTime":1663.97,"body":"of text or double click? How do"},{"speaker":"Aaron Moncur","startTime":1660.5800000000002,"endTime":1663.97,"body":"you do those things?"},{"speaker":"Robert Chappell","startTime":1665.29,"endTime":1668.56,"body":"Well, that's"},{"speaker":"Robert Chappell","startTime":1665.29,"endTime":1668.56,"body":"where you have a toolbar. So we"},{"speaker":"Robert Chappell","startTime":1668.56,"endTime":1675.04,"body":"have a piece of software called"},{"speaker":"Robert Chappell","startTime":1668.56,"endTime":1675.04,"body":"Quick Access. And so it shows up"},{"speaker":"Robert Chappell","startTime":1675.04,"endTime":1678.25,"body":"as a little toolbar on your"},{"speaker":"Robert Chappell","startTime":1675.04,"endTime":1678.25,"body":"screen. And so if you want to do"},{"speaker":"Robert Chappell","startTime":1678.25,"endTime":1680.71,"body":"a right click, you click the"},{"speaker":"Robert Chappell","startTime":1678.25,"endTime":1680.71,"body":"right click button first, then"},{"speaker":"Robert Chappell","startTime":1680.71,"endTime":1684.46,"body":"you go click on the object, and"},{"speaker":"Robert Chappell","startTime":1680.71,"endTime":1684.46,"body":"it does a right click, or if you"},{"speaker":"Robert Chappell","startTime":1684.46,"endTime":1688.54,"body":"want to drag, then you'll do a"},{"speaker":"Robert Chappell","startTime":1684.46,"endTime":1688.54,"body":"click the drag button, then"},{"speaker":"Robert Chappell","startTime":1688.54,"endTime":1690.6100000000001,"body":"you'll click somewhere else,"},{"speaker":"Robert Chappell","startTime":1688.54,"endTime":1690.6100000000001,"body":"then you move your eye through"},{"speaker":"Robert Chappell","startTime":1690.6100000000001,"endTime":1693.52,"body":"the drag and then you click"},{"speaker":"Robert Chappell","startTime":1690.6100000000001,"endTime":1693.52,"body":"again. And so I can drag and"},{"speaker":"Robert Chappell","startTime":1693.52,"endTime":1697.81,"body":"select. And then we have a zoom"},{"speaker":"Robert Chappell","startTime":1693.52,"endTime":1697.81,"body":"button as well, because eye"},{"speaker":"Robert Chappell","startTime":1697.81,"endTime":1701.77,"body":"tracking isn't as precise as you"},{"speaker":"Robert Chappell","startTime":1697.81,"endTime":1701.77,"body":"can do with a mouse, it can't be"},{"speaker":"Robert Chappell","startTime":1701.77,"endTime":1704.8,"body":"pretty precise. But still,"},{"speaker":"Robert Chappell","startTime":1701.77,"endTime":1704.8,"body":"sometimes you want to use that"},{"speaker":"Robert Chappell","startTime":1704.8,"endTime":1709.21,"body":"zoom, and that'll zoom up part"},{"speaker":"Robert Chappell","startTime":1704.8,"endTime":1709.21,"body":"of the screen, so you can click"},{"speaker":"Robert Chappell","startTime":1709.63,"endTime":1713.56,"body":"better in it. And with your"},{"speaker":"Robert Chappell","startTime":1709.63,"endTime":1713.56,"body":"previous question, I should add"},{"speaker":"Robert Chappell","startTime":1713.56,"endTime":1717.79,"body":"one thing. I mean that there was"},{"speaker":"Robert Chappell","startTime":1713.56,"endTime":1717.79,"body":"always a challenge with the"},{"speaker":"Robert Chappell","startTime":1717.79,"endTime":1720.79,"body":"image processing and making that"},{"speaker":"Robert Chappell","startTime":1717.79,"endTime":1720.79,"body":"better and better. I mean, you"},{"speaker":"Robert Chappell","startTime":1720.79,"endTime":1725.8300000000002,"body":"get the eye tracking working to"},{"speaker":"Robert Chappell","startTime":1720.79,"endTime":1725.8300000000002,"body":"a certain point. And then you"},{"speaker":"Robert Chappell","startTime":1725.8300000000002,"endTime":1728.3200000000002,"body":"find out, 'Oh, it doesn't work"},{"speaker":"Robert Chappell","startTime":1725.8300000000002,"endTime":1728.3200000000002,"body":"so well with glasses.' So then"},{"speaker":"Robert Chappell","startTime":1728.3200000000002,"endTime":1731.44,"body":"you have to upgrade it again."},{"speaker":"Robert Chappell","startTime":1728.3200000000002,"endTime":1731.44,"body":"Okay, it's better. But, and even"},{"speaker":"Robert Chappell","startTime":1731.44,"endTime":1734.68,"body":"today, our eye tracker,"},{"speaker":"Robert Chappell","startTime":1731.44,"endTime":1734.68,"body":"anybody's eye trackers always"},{"speaker":"Robert Chappell","startTime":1734.68,"endTime":1739.63,"body":"have failure points. Certain if"},{"speaker":"Robert Chappell","startTime":1734.68,"endTime":1739.63,"body":"they have too much occlusion of"},{"speaker":"Robert Chappell","startTime":1739.63,"endTime":1744.94,"body":"the eye, or certain nasty"},{"speaker":"Robert Chappell","startTime":1739.63,"endTime":1744.94,"body":"reflections off glasses and so"},{"speaker":"Robert Chappell","startTime":1744.94,"endTime":1750.7,"body":"on, there's things that can make"},{"speaker":"Robert Chappell","startTime":1744.94,"endTime":1750.7,"body":"it fail, even today. So it's an"},{"speaker":"Robert Chappell","startTime":1750.7,"endTime":1754.3600000000001,"body":"ongoing effort to improve that"},{"speaker":"Robert Chappell","startTime":1750.7,"endTime":1754.3600000000001,"body":"image processing and the"},{"speaker":"Robert Chappell","startTime":1754.3600000000001,"endTime":1757.27,"body":"robustness and so on. That's"},{"speaker":"Robert Chappell","startTime":1754.3600000000001,"endTime":1757.27,"body":"always a challenge"},{"speaker":"Aaron Moncur","startTime":1758.17,"endTime":1762.49,"body":"Is blinking used"},{"speaker":"Aaron Moncur","startTime":1758.17,"endTime":1762.49,"body":"somehow, can you blink or"},{"speaker":"Aaron Moncur","startTime":1762.49,"endTime":1763.3300000000002,"body":"something like that?"},{"speaker":"Robert Chappell","startTime":1763.63,"endTime":1766.6000000000001,"body":"Yeah, with the"},{"speaker":"Robert Chappell","startTime":1763.63,"endTime":1766.6000000000001,"body":"toolbar, you can set it to click"},{"speaker":"Robert Chappell","startTime":1766.6000000000001,"endTime":1771.49,"body":"with a blink, and blink where"},{"speaker":"Robert Chappell","startTime":1766.6000000000001,"endTime":1771.49,"body":"you close your eyes for about"},{"speaker":"Robert Chappell","startTime":1771.49,"endTime":1772.8400000000001,"body":"half a second, then open them."},{"speaker":"Aaron Moncur","startTime":1773.3500000000001,"endTime":1774.4,"body":"Oh, interesting."},{"speaker":"Robert Chappell","startTime":1774.67,"endTime":1777.5800000000002,"body":"Or you can do"},{"speaker":"Robert Chappell","startTime":1774.67,"endTime":1777.5800000000002,"body":"dwell. And I think most of the"},{"speaker":"Robert Chappell","startTime":1777.5800000000002,"endTime":1781.3600000000001,"body":"AAC users just use dwell. And"},{"speaker":"Robert Chappell","startTime":1777.5800000000002,"endTime":1781.3600000000001,"body":"that's where you just stare at"},{"speaker":"Robert Chappell","startTime":1781.3600000000001,"endTime":1784.0,"body":"something for a certain length"},{"speaker":"Robert Chappell","startTime":1781.3600000000001,"endTime":1784.0,"body":"of time and automatically"},{"speaker":"Robert Chappell","startTime":1784.0,"endTime":1784.6000000000001,"body":"clicks."},{"speaker":"Aaron Moncur","startTime":1784.75,"endTime":1787.27,"body":"Clever. Okay, I"},{"speaker":"Aaron Moncur","startTime":1784.75,"endTime":1787.27,"body":"see. Nice."},{"speaker":"Robert Chappell","startTime":1787.27,"endTime":1787.6000000000001,"body":"Right?"},{"speaker":"Aaron Moncur","startTime":1789.28,"endTime":1791.95,"body":"There, there comes"},{"speaker":"Aaron Moncur","startTime":1789.28,"endTime":1791.95,"body":"a point in a small business"},{"speaker":"Aaron Moncur","startTime":1791.95,"endTime":1795.6100000000001,"body":"where the team grows large"},{"speaker":"Aaron Moncur","startTime":1791.95,"endTime":1795.6100000000001,"body":"enough that the founder can no"},{"speaker":"Aaron Moncur","startTime":1795.6100000000001,"endTime":1798.73,"body":"longer really direct all the"},{"speaker":"Aaron Moncur","startTime":1795.6100000000001,"endTime":1798.73,"body":"areas of the company and he or"},{"speaker":"Aaron Moncur","startTime":1798.73,"endTime":1802.6000000000001,"body":"she just has to start"},{"speaker":"Aaron Moncur","startTime":1798.73,"endTime":1802.6000000000001,"body":"delegating, at what point did"},{"speaker":"Aaron Moncur","startTime":1802.6000000000001,"endTime":1806.17,"body":"that come for you? And how did"},{"speaker":"Aaron Moncur","startTime":1802.6000000000001,"endTime":1806.17,"body":"you manage that transition?"},{"speaker":"Robert Chappell","startTime":1807.64,"endTime":1810.7,"body":"Well, it"},{"speaker":"Robert Chappell","startTime":1807.64,"endTime":1810.7,"body":"started happening, I mean, a few"},{"speaker":"Robert Chappell","startTime":1810.7,"endTime":1815.8300000000002,"body":"years ago. And we started"},{"speaker":"Robert Chappell","startTime":1810.7,"endTime":1815.8300000000002,"body":"bringing in more people. I mean,"},{"speaker":"Robert Chappell","startTime":1815.8300000000002,"endTime":1819.97,"body":"we had our ups and downs as a"},{"speaker":"Robert Chappell","startTime":1815.8300000000002,"endTime":1819.97,"body":"business, started getting some"},{"speaker":"Robert Chappell","startTime":1819.97,"endTime":1824.29,"body":"serious competition and a lot of"},{"speaker":"Robert Chappell","startTime":1819.97,"endTime":1824.29,"body":"different things happen. But"},{"speaker":"Robert Chappell","startTime":1825.7,"endTime":1829.21,"body":"especially the last couple of"},{"speaker":"Robert Chappell","startTime":1825.7,"endTime":1829.21,"body":"years. I mean, we brought in"},{"speaker":"Robert Chappell","startTime":1829.24,"endTime":1837.67,"body":"venture funding about two and a"},{"speaker":"Robert Chappell","startTime":1829.24,"endTime":1837.67,"body":"half years ago. And that's when"},{"speaker":"Robert Chappell","startTime":1837.67,"endTime":1841.42,"body":"I definitely and I it was my"},{"speaker":"Robert Chappell","startTime":1837.67,"endTime":1841.42,"body":"goal. Before we did that I said"},{"speaker":"Robert Chappell","startTime":1841.42,"endTime":1845.05,"body":"hey, I want to make myself a lot"},{"speaker":"Robert Chappell","startTime":1841.42,"endTime":1845.05,"body":"less impatient. Hear and"},{"speaker":"Robert Chappell","startTime":1845.05,"endTime":1848.95,"body":"delegate a lot more. And then we"},{"speaker":"Robert Chappell","startTime":1845.05,"endTime":1848.95,"body":"had the funding to go out and"},{"speaker":"Robert Chappell","startTime":1848.95,"endTime":1852.8200000000002,"body":"grow as we needed to we just"},{"speaker":"Robert Chappell","startTime":1848.95,"endTime":1852.8200000000002,"body":"been operating off sales"},{"speaker":"Robert Chappell","startTime":1852.8200000000002,"endTime":1858.43,"body":"previously. And so with the"},{"speaker":"Robert Chappell","startTime":1852.8200000000002,"endTime":1858.43,"body":"funding, a lot of things have"},{"speaker":"Robert Chappell","startTime":1858.43,"endTime":1866.8600000000001,"body":"changed. And yeah, definitely"},{"speaker":"Robert Chappell","startTime":1858.43,"endTime":1866.8600000000001,"body":"I've it's been a gradual"},{"speaker":"Robert Chappell","startTime":1866.8600000000001,"endTime":1871.75,"body":"process, but I'm no longer the"},{"speaker":"Robert Chappell","startTime":1866.8600000000001,"endTime":1871.75,"body":"CEO. So I've delegated all that"},{"speaker":"Robert Chappell","startTime":1871.75,"endTime":1874.99,"body":"off. And I'm really glad for"},{"speaker":"Robert Chappell","startTime":1871.75,"endTime":1874.99,"body":"that I have a much better job"},{"speaker":"Robert Chappell","startTime":1916.86,"endTime":1917.58,"body":"now. So"},{"speaker":"Aaron Moncur","startTime":1918.6299999999999,"endTime":1922.08,"body":"Your role now is"},{"speaker":"Aaron Moncur","startTime":1918.6299999999999,"endTime":1922.08,"body":"Chief Science Officer, right?"},{"speaker":"Robert Chappell","startTime":1922.53,"endTime":1925.35,"body":"That's right."},{"speaker":"Robert Chappell","startTime":1922.53,"endTime":1925.35,"body":"So I look ahead, I look at new"},{"speaker":"Robert Chappell","startTime":1925.35,"endTime":1929.6699999999998,"body":"technologies, new ways, we can"},{"speaker":"Robert Chappell","startTime":1925.35,"endTime":1929.6699999999998,"body":"do things, new applications. And"},{"speaker":"Robert Chappell","startTime":1929.6699999999998,"endTime":1934.26,"body":"I, I write documents on that I"},{"speaker":"Robert Chappell","startTime":1929.6699999999998,"endTime":1934.26,"body":"talk to people in different"},{"speaker":"Robert Chappell","startTime":1934.26,"endTime":1940.5,"body":"industries. And I have a phone"},{"speaker":"Robert Chappell","startTime":1934.26,"endTime":1940.5,"body":"call set up with a university"},{"speaker":"Robert Chappell","startTime":1940.5,"endTime":1943.6799999999998,"body":"professor about a half hour"},{"speaker":"Robert Chappell","startTime":1940.5,"endTime":1943.6799999999998,"body":"after we're done here today, for"},{"speaker":"Robert Chappell","startTime":1943.6799999999998,"endTime":1948.3899999999999,"body":"instance. And so I'm just"},{"speaker":"Robert Chappell","startTime":1943.6799999999998,"endTime":1948.3899999999999,"body":"looking ahead and planning"},{"speaker":"Robert Chappell","startTime":1948.3899999999999,"endTime":1953.34,"body":"things that are more a year or"},{"speaker":"Robert Chappell","startTime":1948.3899999999999,"endTime":1953.34,"body":"two out. Which for me, is is"},{"speaker":"Robert Chappell","startTime":1953.34,"endTime":1957.99,"body":"fun, and less, less stressful"},{"speaker":"Robert Chappell","startTime":1953.34,"endTime":1957.99,"body":"than the day to day grind of"},{"speaker":"Robert Chappell","startTime":1957.99,"endTime":1959.85,"body":"getting projects done on time"},{"speaker":"Robert Chappell","startTime":1957.99,"endTime":1959.85,"body":"and so on."},{"speaker":"Aaron Moncur","startTime":1960.75,"endTime":1963.87,"body":"That that sounds"},{"speaker":"Aaron Moncur","startTime":1960.75,"endTime":1963.87,"body":"like a lot of fun. I want to ask"},{"speaker":"Aaron Moncur","startTime":1963.87,"endTime":1966.72,"body":"you about the the venture"},{"speaker":"Aaron Moncur","startTime":1963.87,"endTime":1966.72,"body":"funding, what can you share"},{"speaker":"Aaron Moncur","startTime":1966.72,"endTime":1969.57,"body":"about that process that might be"},{"speaker":"Aaron Moncur","startTime":1966.72,"endTime":1969.57,"body":"helpful for other small"},{"speaker":"Aaron Moncur","startTime":1969.57,"endTime":1973.6799999999998,"body":"technology businesses to to know"},{"speaker":"Aaron Moncur","startTime":1969.57,"endTime":1973.6799999999998,"body":"who are looking for funding?"},{"speaker":"Robert Chappell","startTime":1977.49,"endTime":1982.56,"body":"So you can, I"},{"speaker":"Robert Chappell","startTime":1977.49,"endTime":1982.56,"body":"mean, the way we got into it was"},{"speaker":"Robert Chappell","startTime":1982.56,"endTime":1987.72,"body":"maybe a little bit unusual. We"},{"speaker":"Robert Chappell","startTime":1982.56,"endTime":1987.72,"body":"decided at some point that we"},{"speaker":"Robert Chappell","startTime":1987.78,"endTime":1991.8,"body":"would be open to it. And right"},{"speaker":"Robert Chappell","startTime":1987.78,"endTime":1991.8,"body":"about that time, I actually got"},{"speaker":"Robert Chappell","startTime":1991.8,"endTime":1996.75,"body":"a call, they reached out to me"},{"speaker":"Robert Chappell","startTime":1991.8,"endTime":1996.75,"body":"to join this founders group in"},{"speaker":"Robert Chappell","startTime":1996.75,"endTime":2001.28,"body":"Arizona. And this was started by"},{"speaker":"Robert Chappell","startTime":1996.75,"endTime":2001.28,"body":"this venture fund, just a group"},{"speaker":"Robert Chappell","startTime":2001.28,"endTime":2003.86,"body":"to get together and talk"},{"speaker":"Robert Chappell","startTime":2001.28,"endTime":2003.86,"body":"different company founders get"},{"speaker":"Robert Chappell","startTime":2003.86,"endTime":2007.7,"body":"together and talk about issues."},{"speaker":"Robert Chappell","startTime":2003.86,"endTime":2007.7,"body":"And of course, they were looking"},{"speaker":"Robert Chappell","startTime":2007.76,"endTime":2011.54,"body":"to use that group as well to"},{"speaker":"Robert Chappell","startTime":2007.76,"endTime":2011.54,"body":"possibly find some companies to"},{"speaker":"Robert Chappell","startTime":2011.54,"endTime":2016.49,"body":"invest in, which they ultimately"},{"speaker":"Robert Chappell","startTime":2011.54,"endTime":2016.49,"body":"did. But, so that's how we got"},{"speaker":"Robert Chappell","startTime":2016.49,"endTime":2019.6699999999998,"body":"there. But parallel to that we"},{"speaker":"Robert Chappell","startTime":2016.49,"endTime":2019.6699999999998,"body":"didn't really think of that as"},{"speaker":"Robert Chappell","startTime":2019.6699999999998,"endTime":2026.87,"body":"so much as a investment option."},{"speaker":"Robert Chappell","startTime":2019.6699999999998,"endTime":2026.87,"body":"Initially, I did look into some"},{"speaker":"Robert Chappell","startTime":2026.8999999999999,"endTime":2030.98,"body":"angel investor funds, here in"},{"speaker":"Robert Chappell","startTime":2026.8999999999999,"endTime":2030.98,"body":"Arizona, I mean, one thing you"},{"speaker":"Robert Chappell","startTime":2030.98,"endTime":2035.06,"body":"learn is that most of the money"},{"speaker":"Robert Chappell","startTime":2030.98,"endTime":2035.06,"body":"is not here in Arizona, it's in"},{"speaker":"Robert Chappell","startTime":2035.09,"endTime":2039.8,"body":"Northern California. But there"},{"speaker":"Robert Chappell","startTime":2035.09,"endTime":2039.8,"body":"are still some options here. And"},{"speaker":"Robert Chappell","startTime":2039.8,"endTime":2041.75,"body":"we looked into these angel"},{"speaker":"Robert Chappell","startTime":2039.8,"endTime":2041.75,"body":"investors, and we went and"},{"speaker":"Robert Chappell","startTime":2041.75,"endTime":2045.1399999999999,"body":"presented at one group. And they"},{"speaker":"Robert Chappell","startTime":2041.75,"endTime":2045.1399999999999,"body":"gave us some interesting"},{"speaker":"Robert Chappell","startTime":2045.1399999999999,"endTime":2051.44,"body":"feedback. He said, 'First of"},{"speaker":"Robert Chappell","startTime":2045.1399999999999,"endTime":2051.44,"body":"all, we think your idea is worth"},{"speaker":"Robert Chappell","startTime":2051.59,"endTime":2054.41,"body":"a lot more than you think it's"},{"speaker":"Robert Chappell","startTime":2051.59,"endTime":2054.41,"body":"worth.' And so we thought, 'Oh,"},{"speaker":"Robert Chappell","startTime":2054.41,"endTime":2058.85,"body":"wow, that's interesting.' And we"},{"speaker":"Robert Chappell","startTime":2054.41,"endTime":2058.85,"body":"tried to be conservative, so we"},{"speaker":"Robert Chappell","startTime":2058.85,"endTime":2062.06,"body":"weren't exaggerating, and so on"},{"speaker":"Robert Chappell","startTime":2058.85,"endTime":2062.06,"body":"in our presentation, he said,"},{"speaker":"Robert Chappell","startTime":2062.09,"endTime":2066.32,"body":"'But secondly, you need to put"},{"speaker":"Robert Chappell","startTime":2062.09,"endTime":2066.32,"body":"together a quantitative business"},{"speaker":"Robert Chappell","startTime":2066.32,"endTime":2070.61,"body":"plan,' which was something we"},{"speaker":"Robert Chappell","startTime":2066.32,"endTime":2070.61,"body":"had never done. And so he"},{"speaker":"Robert Chappell","startTime":2070.61,"endTime":2075.02,"body":"pointed us to a place we could"},{"speaker":"Robert Chappell","startTime":2070.61,"endTime":2075.02,"body":"go to get help with that. And so"},{"speaker":"Robert Chappell","startTime":2075.02,"endTime":2079.94,"body":"we were planning to do that. But"},{"speaker":"Robert Chappell","startTime":2075.02,"endTime":2079.94,"body":"then about that time, this"},{"speaker":"Robert Chappell","startTime":2080.4500000000003,"endTime":2085.37,"body":"venture fund that ran our group"},{"speaker":"Robert Chappell","startTime":2080.4500000000003,"endTime":2085.37,"body":"started doing the same thing,"},{"speaker":"Robert Chappell","startTime":2085.37,"endTime":2087.59,"body":"they started visiting us and"},{"speaker":"Robert Chappell","startTime":2085.37,"endTime":2087.59,"body":"helping us put together"},{"speaker":"Robert Chappell","startTime":2087.59,"endTime":2092.27,"body":"quantitative plan. And so a lot"},{"speaker":"Robert Chappell","startTime":2087.59,"endTime":2092.27,"body":"of are coming to..."},{"speaker":"Aaron Moncur","startTime":2092.27,"endTime":2094.0099999999998,"body":"When you say a"},{"speaker":"Aaron Moncur","startTime":2092.27,"endTime":2094.0099999999998,"body":"quantitative plan, what does"},{"speaker":"Aaron Moncur","startTime":2094.0099999999998,"endTime":2094.5499999999997,"body":"that mean?"},{"speaker":"Robert Chappell","startTime":2095.0,"endTime":2098.45,"body":"So that's a"},{"speaker":"Robert Chappell","startTime":2095.0,"endTime":2098.45,"body":"basically a spreadsheet with"},{"speaker":"Robert Chappell","startTime":2098.45,"endTime":2105.3799999999997,"body":"maybe a few tabs in it, where"},{"speaker":"Robert Chappell","startTime":2098.45,"endTime":2105.3799999999997,"body":"it's full of numbers of what"},{"speaker":"Robert Chappell","startTime":2105.3799999999997,"endTime":2110.1499999999996,"body":"your sales volumes will be, and"},{"speaker":"Robert Chappell","startTime":2105.3799999999997,"endTime":2110.1499999999996,"body":"what your expenses will be, this"},{"speaker":"Robert Chappell","startTime":2110.1499999999996,"endTime":2114.29,"body":"year, next year, so on what the"},{"speaker":"Robert Chappell","startTime":2110.1499999999996,"endTime":2114.29,"body":"ultimate profits will be. And of"},{"speaker":"Robert Chappell","startTime":2114.29,"endTime":2118.22,"body":"course, it's inaccurate, because"},{"speaker":"Robert Chappell","startTime":2114.29,"endTime":2118.22,"body":"nobody knows the future, but you"},{"speaker":"Robert Chappell","startTime":2118.22,"endTime":2122.1499999999996,"body":"do your best to map it all out."},{"speaker":"Robert Chappell","startTime":2118.22,"endTime":2122.1499999999996,"body":"And then investors want to see"},{"speaker":"Robert Chappell","startTime":2122.1499999999996,"endTime":2126.5,"body":"that to see if there's at least"},{"speaker":"Robert Chappell","startTime":2122.1499999999996,"endTime":2126.5,"body":"a reasonable chance of this"},{"speaker":"Robert Chappell","startTime":2126.5,"endTime":2130.1299999999997,"body":"thing paying off. And but it has"},{"speaker":"Robert Chappell","startTime":2126.5,"endTime":2130.1299999999997,"body":"to be very quantitative hard"},{"speaker":"Robert Chappell","startTime":2130.1299999999997,"endTime":2134.39,"body":"numbers in there, and we had"},{"speaker":"Robert Chappell","startTime":2130.1299999999997,"endTime":2134.39,"body":"never done that, so and we"},{"speaker":"Robert Chappell","startTime":2134.39,"endTime":2139.13,"body":"didn't know how to do it. And so"},{"speaker":"Robert Chappell","startTime":2134.39,"endTime":2139.13,"body":"we were planning to do that and"},{"speaker":"Robert Chappell","startTime":2139.13,"endTime":2142.31,"body":"go back and do more"},{"speaker":"Robert Chappell","startTime":2139.13,"endTime":2142.31,"body":"presentations. But then things"},{"speaker":"Robert Chappell","startTime":2142.31,"endTime":2146.48,"body":"started moving ahead with fino"},{"speaker":"Robert Chappell","startTime":2142.31,"endTime":2146.48,"body":"ventures. And so we just went"},{"speaker":"Robert Chappell","startTime":2146.48,"endTime":2149.63,"body":"that route, we didn't have to"},{"speaker":"Robert Chappell","startTime":2146.48,"endTime":2149.63,"body":"actually do a lot of pitching."},{"speaker":"Aaron Moncur","startTime":2150.35,"endTime":2151.46,"body":"They made it easy"},{"speaker":"Aaron Moncur","startTime":2150.35,"endTime":2151.46,"body":"for you."},{"speaker":"Robert Chappell","startTime":2151.52,"endTime":2153.83,"body":"Yes, but I"},{"speaker":"Robert Chappell","startTime":2151.52,"endTime":2153.83,"body":"would expect most people should"},{"speaker":"Robert Chappell","startTime":2153.83,"endTime":2157.49,"body":"go out and pitch to several and"},{"speaker":"Robert Chappell","startTime":2153.83,"endTime":2157.49,"body":"do the quantitative work. So my"},{"speaker":"Robert Chappell","startTime":2157.49,"endTime":2162.5299999999997,"body":"recommendation would be to go"},{"speaker":"Robert Chappell","startTime":2157.49,"endTime":2162.5299999999997,"body":"somewhere. There's like some, I"},{"speaker":"Robert Chappell","startTime":2162.5299999999997,"endTime":2165.02,"body":"don't know what, they call them"},{"speaker":"Robert Chappell","startTime":2162.5299999999997,"endTime":2165.02,"body":"incubators and so on where you"},{"speaker":"Robert Chappell","startTime":2165.02,"endTime":2168.5,"body":"can go in and they'll help you"},{"speaker":"Robert Chappell","startTime":2165.02,"endTime":2168.5,"body":"with those plans. I would go get"},{"speaker":"Robert Chappell","startTime":2168.5,"endTime":2172.37,"body":"those plans together, make sure"},{"speaker":"Robert Chappell","startTime":2168.5,"endTime":2172.37,"body":"your spreadsheets are 100%"},{"speaker":"Robert Chappell","startTime":2172.7,"endTime":2176.72,"body":"ready, and then go do your"},{"speaker":"Robert Chappell","startTime":2172.7,"endTime":2176.72,"body":"pitches. That'd be my"},{"speaker":"Robert Chappell","startTime":2176.72,"endTime":2177.5299999999997,"body":"recommendation."},{"speaker":"Aaron Moncur","startTime":2178.07,"endTime":2183.47,"body":"Great. That's"},{"speaker":"Aaron Moncur","startTime":2178.07,"endTime":2183.47,"body":"great advice. So you've been"},{"speaker":"Aaron Moncur","startTime":2183.5,"endTime":2187.2799999999997,"body":"leading your team at I take now"},{"speaker":"Aaron Moncur","startTime":2183.5,"endTime":2187.2799999999997,"body":"for coming up on 25 years, which"},{"speaker":"Aaron Moncur","startTime":2187.2799999999997,"endTime":2193.19,"body":"is a tremendous accomplishment."},{"speaker":"Aaron Moncur","startTime":2187.2799999999997,"endTime":2193.19,"body":"I'm sure that over that time,"},{"speaker":"Aaron Moncur","startTime":2193.19,"endTime":2197.33,"body":"you have had high points and low"},{"speaker":"Aaron Moncur","startTime":2193.19,"endTime":2197.33,"body":"points. And I was hoping, can"},{"speaker":"Aaron Moncur","startTime":2197.33,"endTime":2202.7599999999998,"body":"you share maybe one of each and"},{"speaker":"Aaron Moncur","startTime":2197.33,"endTime":2202.7599999999998,"body":"what you learned from those"},{"speaker":"Aaron Moncur","startTime":2202.7599999999998,"endTime":2203.63,"body":"experiences?"},{"speaker":"Robert Chappell","startTime":2207.59,"endTime":2214.79,"body":"Well, I'd say"},{"speaker":"Robert Chappell","startTime":2207.59,"endTime":2214.79,"body":"some of the high points are when"},{"speaker":"Robert Chappell","startTime":2214.79,"endTime":2219.62,"body":"you get an email from a customer"},{"speaker":"Robert Chappell","startTime":2214.79,"endTime":2219.62,"body":"saying that, 'Hey, this has made"},{"speaker":"Robert Chappell","startTime":2219.62,"endTime":2220.97,"body":"my life worth living.'"},{"speaker":"Aaron Moncur","startTime":2222.23,"endTime":2223.67,"body":"Wow, that's a big"},{"speaker":"Aaron Moncur","startTime":2222.23,"endTime":2223.67,"body":"deal."},{"speaker":"Robert Chappell","startTime":2224.12,"endTime":2226.07,"body":"Because they"},{"speaker":"Robert Chappell","startTime":2224.12,"endTime":2226.07,"body":"can communicate, yeah, and we"},{"speaker":"Robert Chappell","startTime":2226.07,"endTime":2229.85,"body":"got emails like that sometimes,"},{"speaker":"Robert Chappell","startTime":2226.07,"endTime":2229.85,"body":"or you get some positive"},{"speaker":"Robert Chappell","startTime":2229.85,"endTime":2239.18,"body":"feedback, how it's working out."},{"speaker":"Robert Chappell","startTime":2229.85,"endTime":2239.18,"body":"Low points, I mean, we started"},{"speaker":"Robert Chappell","startTime":2239.18,"endTime":2241.85,"body":"getting into a situation where"},{"speaker":"Robert Chappell","startTime":2239.18,"endTime":2241.85,"body":"there was more competition"},{"speaker":"Robert Chappell","startTime":2241.85,"endTime":2247.5499999999997,"body":"coming in that was well-funded."},{"speaker":"Robert Chappell","startTime":2241.85,"endTime":2247.5499999999997,"body":"And so that became more of a"},{"speaker":"Robert Chappell","startTime":2247.5499999999997,"endTime":2250.49,"body":"problem, which is one reason why"},{"speaker":"Robert Chappell","startTime":2247.5499999999997,"endTime":2250.49,"body":"we decided, well, we got to get"},{"speaker":"Robert Chappell","startTime":2250.49,"endTime":2255.2,"body":"funding to eyetracking became a"},{"speaker":"Robert Chappell","startTime":2250.49,"endTime":2255.2,"body":"hot commodity. And in fact,"},{"speaker":"Robert Chappell","startTime":2255.2,"endTime":2258.59,"body":"three smaller eye tracking"},{"speaker":"Robert Chappell","startTime":2255.2,"endTime":2258.59,"body":"companies, I say smaller,"},{"speaker":"Robert Chappell","startTime":2258.59,"endTime":2262.52,"body":"they're not necessarily. One of"},{"speaker":"Robert Chappell","startTime":2258.59,"endTime":2262.52,"body":"them was about our size, I think"},{"speaker":"Robert Chappell","startTime":2262.52,"endTime":2265.64,"body":"are a little bigger, but they"},{"speaker":"Robert Chappell","startTime":2262.52,"endTime":2265.64,"body":"were mostly smaller. There's"},{"speaker":"Robert Chappell","startTime":2265.64,"endTime":2269.0299999999997,"body":"three tracking companies that"},{"speaker":"Robert Chappell","startTime":2265.64,"endTime":2269.0299999999997,"body":"were bought, within a period of"},{"speaker":"Robert Chappell","startTime":2269.0299999999997,"endTime":2274.13,"body":"three months, one by Facebook,"},{"speaker":"Robert Chappell","startTime":2269.0299999999997,"endTime":2274.13,"body":"one by Google, and I can't"},{"speaker":"Robert Chappell","startTime":2274.13,"endTime":2275.36,"body":"remember the third one. But"},{"speaker":"Robert Chappell","startTime":2274.13,"endTime":2275.36,"body":"anyway."},{"speaker":"Aaron Moncur","startTime":2275.36,"endTime":2277.2799999999997,"body":"Oh wow, bought by"},{"speaker":"Aaron Moncur","startTime":2275.36,"endTime":2277.2799999999997,"body":"big companies."},{"speaker":"Robert Chappell","startTime":2277.31,"endTime":2282.32,"body":"So boom, boom,"},{"speaker":"Robert Chappell","startTime":2277.31,"endTime":2282.32,"body":"boom, they were bought and"},{"speaker":"Robert Chappell","startTime":2284.21,"endTime":2293.2999999999997,"body":"Apple, Apple bought one. So that"},{"speaker":"Robert Chappell","startTime":2284.21,"endTime":2293.2999999999997,"body":"was, the market was things, a"},{"speaker":"Robert Chappell","startTime":2293.2999999999997,"endTime":2295.46,"body":"lot of things were happening,"},{"speaker":"Robert Chappell","startTime":2293.2999999999997,"endTime":2295.46,"body":"the market was becoming very"},{"speaker":"Robert Chappell","startTime":2295.46,"endTime":2301.82,"body":"dynamic. It wasn't this small"},{"speaker":"Robert Chappell","startTime":2295.46,"endTime":2301.82,"body":"assistive technology, field or"},{"speaker":"Robert Chappell","startTime":2301.82,"endTime":2304.37,"body":"business anymore, it was"},{"speaker":"Robert Chappell","startTime":2301.82,"endTime":2304.37,"body":"becoming bigger business. And so"},{"speaker":"Robert Chappell","startTime":2304.37,"endTime":2307.73,"body":"we needed at that point, we"},{"speaker":"Robert Chappell","startTime":2304.37,"endTime":2307.73,"body":"said, well, I think we need the"},{"speaker":"Robert Chappell","startTime":2307.73,"endTime":2310.5499999999997,"body":"venture backing as well as the"},{"speaker":"Robert Chappell","startTime":2307.73,"endTime":2310.5499999999997,"body":"expertise that comes with it."},{"speaker":"Robert Chappell","startTime":2311.09,"endTime":2314.54,"body":"And that's been good, haven't"},{"speaker":"Robert Chappell","startTime":2311.09,"endTime":2314.54,"body":"regretted that. So"},{"speaker":"Aaron Moncur","startTime":2315.02,"endTime":2319.82,"body":"That makes a lot"},{"speaker":"Aaron Moncur","startTime":2315.02,"endTime":2319.82,"body":"of sense. Yeah. I imagine, I"},{"speaker":"Aaron Moncur","startTime":2319.82,"endTime":2322.79,"body":"mean, 25 years, you've been"},{"speaker":"Aaron Moncur","startTime":2319.82,"endTime":2322.79,"body":"doing this, that's a long time."},{"speaker":"Aaron Moncur","startTime":2323.42,"endTime":2327.65,"body":"There, there must have been"},{"speaker":"Aaron Moncur","startTime":2323.42,"endTime":2327.65,"body":"points along the way, outside of"},{"speaker":"Aaron Moncur","startTime":2327.65,"endTime":2330.89,"body":"just the venture funding that"},{"speaker":"Aaron Moncur","startTime":2327.65,"endTime":2330.89,"body":"you recently, were able to"},{"speaker":"Aaron Moncur","startTime":2330.89,"endTime":2332.87,"body":"receive, but there must have"},{"speaker":"Aaron Moncur","startTime":2330.89,"endTime":2332.87,"body":"been points when you could have"},{"speaker":"Aaron Moncur","startTime":2332.9,"endTime":2336.95,"body":"exited the company, whether it"},{"speaker":"Aaron Moncur","startTime":2332.9,"endTime":2336.95,"body":"was simply throwing in the"},{"speaker":"Aaron Moncur","startTime":2336.95,"endTime":2339.65,"body":"towel, because this is too hard."},{"speaker":"Aaron Moncur","startTime":2336.95,"endTime":2339.65,"body":"We're not making the progress we"},{"speaker":"Aaron Moncur","startTime":2339.65,"endTime":2342.32,"body":"want. I don't know if that ever"},{"speaker":"Aaron Moncur","startTime":2339.65,"endTime":2342.32,"body":"happened. But could have been"},{"speaker":"Aaron Moncur","startTime":2342.32,"endTime":2346.07,"body":"that it could have been moving"},{"speaker":"Aaron Moncur","startTime":2342.32,"endTime":2346.07,"body":"on to another venture or, or"},{"speaker":"Aaron Moncur","startTime":2346.07,"endTime":2349.31,"body":"acquisition opportunities or"},{"speaker":"Aaron Moncur","startTime":2346.07,"endTime":2349.31,"body":"different exit opportunities"},{"speaker":"Aaron Moncur","startTime":2349.34,"endTime":2352.13,"body":"altogether. I imagined there"},{"speaker":"Aaron Moncur","startTime":2349.34,"endTime":2352.13,"body":"were some of those along the"},{"speaker":"Aaron Moncur","startTime":2352.13,"endTime":2355.67,"body":"way, what what was it? Or what"},{"speaker":"Aaron Moncur","startTime":2352.13,"endTime":2355.67,"body":"is it about running your company"},{"speaker":"Aaron Moncur","startTime":2355.7,"endTime":2360.41,"body":"that has motivated you to keep"},{"speaker":"Aaron Moncur","startTime":2355.7,"endTime":2360.41,"body":"going as opposed to exiting?"},{"speaker":"Robert Chappell","startTime":2361.13,"endTime":2363.2,"body":"Well, I think"},{"speaker":"Robert Chappell","startTime":2361.13,"endTime":2363.2,"body":"part of it is that I don't"},{"speaker":"Robert Chappell","startTime":2363.2,"endTime":2365.72,"body":"consider myself a serial"},{"speaker":"Robert Chappell","startTime":2363.2,"endTime":2365.72,"body":"entrepreneur. I mean, you hear"},{"speaker":"Robert Chappell","startTime":2365.72,"endTime":2369.2599999999998,"body":"about these serial"},{"speaker":"Robert Chappell","startTime":2365.72,"endTime":2369.2599999999998,"body":"entrepreneurs, and I was happy"},{"speaker":"Robert Chappell","startTime":2369.38,"endTime":2372.95,"body":"working in this field. I mean,"},{"speaker":"Robert Chappell","startTime":2369.38,"endTime":2372.95,"body":"it's it's very satisfying seeing"},{"speaker":"Robert Chappell","startTime":2372.95,"endTime":2377.9,"body":"the people that you help so many"},{"speaker":"Robert Chappell","startTime":2372.95,"endTime":2377.9,"body":"people with this product, it's"},{"speaker":"Robert Chappell","startTime":2377.9,"endTime":2381.41,"body":"also satisfying, thinking"},{"speaker":"Robert Chappell","startTime":2377.9,"endTime":2381.41,"body":"through and solving as an"},{"speaker":"Robert Chappell","startTime":2381.41,"endTime":2386.54,"body":"engineer solving these technical"},{"speaker":"Robert Chappell","startTime":2381.41,"endTime":2386.54,"body":"problems. And, I saw both sides"},{"speaker":"Robert Chappell","startTime":2386.54,"endTime":2390.47,"body":"of it. I mean, I did traveling,"},{"speaker":"Robert Chappell","startTime":2386.54,"endTime":2390.47,"body":"in the early days, I sometimes"},{"speaker":"Robert Chappell","startTime":2390.47,"endTime":2395.9,"body":"went into people's homes and set"},{"speaker":"Robert Chappell","startTime":2390.47,"endTime":2395.9,"body":"things up and so on. So it was a"},{"speaker":"Robert Chappell","startTime":2396.11,"endTime":2399.38,"body":"pretty satisfying and"},{"speaker":"Robert Chappell","startTime":2396.11,"endTime":2399.38,"body":"interesting business. I enjoyed"},{"speaker":"Robert Chappell","startTime":2399.38,"endTime":2402.44,"body":"my co-workers, why would I dump"},{"speaker":"Robert Chappell","startTime":2399.38,"endTime":2402.44,"body":"it?"},{"speaker":"Aaron Moncur","startTime":2403.64,"endTime":2407.6,"body":"I feel the same"},{"speaker":"Aaron Moncur","startTime":2403.64,"endTime":2407.6,"body":"way. I read this book maybe a"},{"speaker":"Aaron Moncur","startTime":2407.6,"endTime":2410.42,"body":"year ago called Small Giants."},{"speaker":"Aaron Moncur","startTime":2407.6,"endTime":2410.42,"body":"Have you heard of that book?"},{"speaker":"Robert Chappell","startTime":2410.45,"endTime":2412.67,"body":"I have not."},{"speaker":"Robert Chappell","startTime":2410.45,"endTime":2412.67,"body":"What's that about?"},{"speaker":"Aaron Moncur","startTime":2413.0,"endTime":2415.2799999999997,"body":"It's a terrific"},{"speaker":"Aaron Moncur","startTime":2413.0,"endTime":2415.2799999999997,"body":"book. It's about, it's about"},{"speaker":"Aaron Moncur","startTime":2415.2799999999997,"endTime":2418.79,"body":"companies that are really truly"},{"speaker":"Aaron Moncur","startTime":2415.2799999999997,"endTime":2418.79,"body":"great companies that could have"},{"speaker":"Aaron Moncur","startTime":2419.15,"endTime":2424.7599999999998,"body":"grown to be, giant behemoth, but"},{"speaker":"Aaron Moncur","startTime":2419.15,"endTime":2424.7599999999998,"body":"didn't they chose to say, and"},{"speaker":"Aaron Moncur","startTime":2424.7599999999998,"endTime":2428.72,"body":"when I say small, they might"},{"speaker":"Aaron Moncur","startTime":2424.7599999999998,"endTime":2428.72,"body":"have 500 employees or 1000"},{"speaker":"Aaron Moncur","startTime":2428.72,"endTime":2432.17,"body":"employees, but they didn't"},{"speaker":"Aaron Moncur","startTime":2428.72,"endTime":2432.17,"body":"become Apple or Facebook or"},{"speaker":"Aaron Moncur","startTime":2432.17,"endTime":2435.92,"body":"things like that, and how the"},{"speaker":"Aaron Moncur","startTime":2432.17,"endTime":2435.92,"body":"founders made an intentional"},{"speaker":"Aaron Moncur","startTime":2435.92,"endTime":2440.48,"body":"decision to stay smaller, and"},{"speaker":"Aaron Moncur","startTime":2435.92,"endTime":2440.48,"body":"really focus on just being a"},{"speaker":"Aaron Moncur","startTime":2440.48,"endTime":2444.92,"body":"great company, as opposed to a"},{"speaker":"Aaron Moncur","startTime":2440.48,"endTime":2444.92,"body":"big company. And that really"},{"speaker":"Aaron Moncur","startTime":2444.92,"endTime":2452.21,"body":"resonated quite a bit with me."},{"speaker":"Aaron Moncur","startTime":2444.92,"endTime":2452.21,"body":"I say this sometimes, I think"},{"speaker":"Aaron Moncur","startTime":2452.21,"endTime":2457.91,"body":"that I'm kind of a slow learner."},{"speaker":"Aaron Moncur","startTime":2452.21,"endTime":2457.91,"body":"And so I like the idea of"},{"speaker":"Aaron Moncur","startTime":2457.94,"endTime":2461.0299999999997,"body":"staying with a company for a"},{"speaker":"Aaron Moncur","startTime":2457.94,"endTime":2461.0299999999997,"body":"long time and just building it"},{"speaker":"Aaron Moncur","startTime":2461.0299999999997,"endTime":2464.39,"body":"gradually, but steadily over"},{"speaker":"Aaron Moncur","startTime":2461.0299999999997,"endTime":2464.39,"body":"time. That really resonates a"},{"speaker":"Aaron Moncur","startTime":2464.39,"endTime":2470.21,"body":"lot with me. And I love I love"},{"speaker":"Aaron Moncur","startTime":2464.39,"endTime":2470.21,"body":"novelty. I love new things."},{"speaker":"Aaron Moncur","startTime":2470.36,"endTime":2473.15,"body":"Maybe a lot of people do. But I"},{"speaker":"Aaron Moncur","startTime":2470.36,"endTime":2473.15,"body":"do think of myself as an"},{"speaker":"Aaron Moncur","startTime":2473.15,"endTime":2476.2999999999997,"body":"entrepreneur, maybe not a serial"},{"speaker":"Aaron Moncur","startTime":2473.15,"endTime":2476.2999999999997,"body":"entrepreneur, but an"},{"speaker":"Aaron Moncur","startTime":2476.2999999999997,"endTime":2480.11,"body":"entrepreneur. And if I if I'm"},{"speaker":"Aaron Moncur","startTime":2476.2999999999997,"endTime":2480.11,"body":"doing the same thing for too"},{"speaker":"Aaron Moncur","startTime":2480.11,"endTime":2483.17,"body":"long, it gets stale and I find"},{"speaker":"Aaron Moncur","startTime":2480.11,"endTime":2483.17,"body":"myself very disengaged from the"},{"speaker":"Aaron Moncur","startTime":2483.17,"endTime":2487.1,"body":"work. In fact, I had that"},{"speaker":"Aaron Moncur","startTime":2483.17,"endTime":2487.1,"body":"problem earlier on as an"},{"speaker":"Aaron Moncur","startTime":2487.1,"endTime":2490.25,"body":"employee, and I did not last"},{"speaker":"Aaron Moncur","startTime":2487.1,"endTime":2490.25,"body":"very long as an employee."},{"speaker":"Robert Chappell","startTime":2491.18,"endTime":2491.54,"body":"Right."},{"speaker":"Aaron Moncur","startTime":2491.54,"endTime":2494.27,"body":"But what I found"},{"speaker":"Aaron Moncur","startTime":2491.54,"endTime":2494.27,"body":"is that, in my own company,"},{"speaker":"Aaron Moncur","startTime":2494.27,"endTime":2497.7799999999997,"body":"there have been so many"},{"speaker":"Aaron Moncur","startTime":2494.27,"endTime":2497.7799999999997,"body":"opportunities for me to grow"},{"speaker":"Aaron Moncur","startTime":2497.7799999999997,"endTime":2501.2,"body":"with the company. First I was"},{"speaker":"Aaron Moncur","startTime":2497.7799999999997,"endTime":2501.2,"body":"the technician. In the"},{"speaker":"Aaron Moncur","startTime":2501.2,"endTime":2504.71,"body":"beginning, it was just me. And"},{"speaker":"Aaron Moncur","startTime":2501.2,"endTime":2504.71,"body":"then I hired some people and I"},{"speaker":"Aaron Moncur","startTime":2504.71,"endTime":2507.77,"body":"became the project manager, and"},{"speaker":"Aaron Moncur","startTime":2504.71,"endTime":2507.77,"body":"that was new and novel, and I"},{"speaker":"Aaron Moncur","startTime":2507.77,"endTime":2509.33,"body":"had to figure out how to do it."},{"speaker":"Robert Chappell","startTime":2509.45,"endTime":2509.75,"body":"Right."},{"speaker":"Aaron Moncur","startTime":2509.75,"endTime":2514.52,"body":"And then I became"},{"speaker":"Aaron Moncur","startTime":2509.75,"endTime":2514.52,"body":"the the business owner and and"},{"speaker":"Aaron Moncur","startTime":2514.52,"endTime":2518.45,"body":"that was new, try to figure out"},{"speaker":"Aaron Moncur","startTime":2514.52,"endTime":2518.45,"body":"okay, what are KPIs? What should"},{"speaker":"Aaron Moncur","startTime":2518.45,"endTime":2521.7799999999997,"body":"be my KPIs? What are the core"},{"speaker":"Aaron Moncur","startTime":2518.45,"endTime":2521.7799999999997,"body":"values of the company? Why do we"},{"speaker":"Aaron Moncur","startTime":2521.7799999999997,"endTime":2524.39,"body":"exist? What are we trying to"},{"speaker":"Aaron Moncur","startTime":2521.7799999999997,"endTime":2524.39,"body":"accomplish? All those things"},{"speaker":"Robert Chappell","startTime":2524.85,"endTime":2525.42,"body":"Exactly"},{"speaker":"Aaron Moncur","startTime":2525.42,"endTime":2527.958,"body":"That come up as"},{"speaker":"Aaron Moncur","startTime":2525.42,"endTime":2527.958,"body":"you start to build a real"},{"speaker":"Aaron Moncur","startTime":2528.02,"endTime":2531.487,"body":"company. But yeah, so Small"},{"speaker":"Aaron Moncur","startTime":2528.02,"endTime":2531.487,"body":"Giants great book. And and I"},{"speaker":"Aaron Moncur","startTime":2531.549,"endTime":2535.387,"body":"fully hear and and understand"},{"speaker":"Aaron Moncur","startTime":2531.549,"endTime":2535.387,"body":"what you're saying about wanting"},{"speaker":"Aaron Moncur","startTime":2535.449,"endTime":2538.0499999999997,"body":"to stick with one company for a"},{"speaker":"Aaron Moncur","startTime":2535.449,"endTime":2538.0499999999997,"body":"long time?"},{"speaker":"Robert Chappell","startTime":2538.79,"endTime":2540.77,"body":"Yeah, I'll have"},{"speaker":"Robert Chappell","startTime":2538.79,"endTime":2540.77,"body":"to check out that sounds like an"},{"speaker":"Robert Chappell","startTime":2540.77,"endTime":2544.67,"body":"interesting book, I have to, I"},{"speaker":"Robert Chappell","startTime":2540.77,"endTime":2544.67,"body":"wrote it down here, I'll have to"},{"speaker":"Robert Chappell","startTime":2545.84,"endTime":2547.61,"body":"check that out. Small Giants."},{"speaker":"Aaron Moncur","startTime":2547.97,"endTime":2548.42,"body":"Yeah."},{"speaker":"Robert Chappell","startTime":2548.48,"endTime":2550.91,"body":"I agree with"},{"speaker":"Robert Chappell","startTime":2548.48,"endTime":2550.91,"body":"you, though, that you learn so"},{"speaker":"Robert Chappell","startTime":2550.91,"endTime":2557.99,"body":"much as a business owner. And"},{"speaker":"Robert Chappell","startTime":2550.91,"endTime":2557.99,"body":"the CEO, you you have to step in"},{"speaker":"Robert Chappell","startTime":2557.99,"endTime":2563.24,"body":"and fill new roles, you have to"},{"speaker":"Robert Chappell","startTime":2557.99,"endTime":2563.24,"body":"learn about marketing. You have"},{"speaker":"Robert Chappell","startTime":2563.24,"endTime":2565.82,"body":"to learn about finance, you have"},{"speaker":"Robert Chappell","startTime":2563.24,"endTime":2565.82,"body":"to learn about managing"},{"speaker":"Robert Chappell","startTime":2565.82,"endTime":2570.89,"body":"projects, and people. And so all"},{"speaker":"Robert Chappell","startTime":2565.82,"endTime":2570.89,"body":"of that I have some experience"},{"speaker":"Robert Chappell","startTime":2570.89,"endTime":2574.64,"body":"with, I can't say I'm fantastic"},{"speaker":"Robert Chappell","startTime":2570.89,"endTime":2574.64,"body":"at it, but I have gained"},{"speaker":"Robert Chappell","startTime":2574.64,"endTime":2577.88,"body":"experience with it. So that's"},{"speaker":"Robert Chappell","startTime":2574.64,"endTime":2577.88,"body":"all good."},{"speaker":"Aaron Moncur","startTime":2578.84,"endTime":2581.99,"body":"Well, let me ask"},{"speaker":"Aaron Moncur","startTime":2578.84,"endTime":2581.99,"body":"one more question. And then and"},{"speaker":"Aaron Moncur","startTime":2581.99,"endTime":2584.72,"body":"then we'll end here, what are"},{"speaker":"Aaron Moncur","startTime":2581.99,"endTime":2584.72,"body":"one or two of the biggest"},{"speaker":"Aaron Moncur","startTime":2584.72,"endTime":2586.7599999999998,"body":"challenges that you have at"},{"speaker":"Aaron Moncur","startTime":2584.72,"endTime":2586.7599999999998,"body":"work?"},{"speaker":"Robert Chappell","startTime":2587.75,"endTime":2588.47,"body":"Like,"},{"speaker":"Robert Chappell","startTime":2587.75,"endTime":2588.47,"body":"currently?"},{"speaker":"Aaron Moncur","startTime":2588.62,"endTime":2592.79,"body":"Yeah. Or even if"},{"speaker":"Aaron Moncur","startTime":2588.62,"endTime":2592.79,"body":"you can think of big challenges"},{"speaker":"Aaron Moncur","startTime":2592.79,"endTime":2595.88,"body":"that maybe you had in the past,"},{"speaker":"Aaron Moncur","startTime":2592.79,"endTime":2595.88,"body":"and you found a solution to it"},{"speaker":"Aaron Moncur","startTime":2595.88,"endTime":2599.7799999999997,"body":"something that others might find"},{"speaker":"Aaron Moncur","startTime":2595.88,"endTime":2599.7799999999997,"body":"valuable to hear that we can all"},{"speaker":"Aaron Moncur","startTime":2599.7799999999997,"endTime":2600.35,"body":"learn from?"},{"speaker":"Robert Chappell","startTime":2600.68,"endTime":2604.34,"body":"Well, as you"},{"speaker":"Robert Chappell","startTime":2600.68,"endTime":2604.34,"body":"grow, you need new types of"},{"speaker":"Robert Chappell","startTime":2604.61,"endTime":2612.65,"body":"organizations. And it was"},{"speaker":"Robert Chappell","startTime":2604.61,"endTime":2612.65,"body":"becoming a challenge. Managing"},{"speaker":"Robert Chappell","startTime":2612.65,"endTime":2616.94,"body":"people's and projects,"},{"speaker":"Robert Chappell","startTime":2612.65,"endTime":2616.94,"body":"especially when I was managing"},{"speaker":"Robert Chappell","startTime":2616.94,"endTime":2621.92,"body":"and I was not trained in didn't"},{"speaker":"Robert Chappell","startTime":2616.94,"endTime":2621.92,"body":"go to business school to learn"},{"speaker":"Robert Chappell","startTime":2621.92,"endTime":2630.2,"body":"those things. And so I was just"},{"speaker":"Robert Chappell","startTime":2621.92,"endTime":2630.2,"body":"learning. But our current CEO,"},{"speaker":"Robert Chappell","startTime":2630.95,"endTime":2636.44,"body":"Rashid, he organized a system of"},{"speaker":"Robert Chappell","startTime":2630.95,"endTime":2636.44,"body":"what you'd call circles, and I"},{"speaker":"Robert Chappell","startTime":2636.44,"endTime":2641.66,"body":"think it was great, the way he"},{"speaker":"Robert Chappell","startTime":2636.44,"endTime":2641.66,"body":"set that up."},{"speaker":"Robert Chappell","startTime":2642.47,"endTime":2646.43,"body":"This sounds fascinating. My ears"},{"speaker":"Robert Chappell","startTime":2642.47,"endTime":2646.43,"body":"are burning right now. I'm all"},{"speaker":"Robert Chappell","startTime":2646.43,"endTime":2646.82,"body":"ears."},{"speaker":"Robert Chappell","startTime":2647.0299999999997,"endTime":2654.29,"body":"So it's not a the system is not"},{"speaker":"Robert Chappell","startTime":2647.0299999999997,"endTime":2654.29,"body":"super hierarchical, if I'm"},{"speaker":"Robert Chappell","startTime":2654.29,"endTime":2658.91,"body":"saying that right. But it's"},{"speaker":"Robert Chappell","startTime":2654.29,"endTime":2658.91,"body":"pretty flat organization, but we"},{"speaker":"Robert Chappell","startTime":2658.91,"endTime":2662.6,"body":"have these things called"},{"speaker":"Robert Chappell","startTime":2658.91,"endTime":2662.6,"body":"circles. And then we do have"},{"speaker":"Robert Chappell","startTime":2662.6,"endTime":2667.79,"body":"circle leaders that are over"},{"speaker":"Robert Chappell","startTime":2662.6,"endTime":2667.79,"body":"different areas, but they they"},{"speaker":"Robert Chappell","startTime":2667.79,"endTime":2672.86,"body":"interact and overlap with the"},{"speaker":"Robert Chappell","startTime":2667.79,"endTime":2672.86,"body":"other circles. But that's been a"},{"speaker":"Robert Chappell","startTime":2673.97,"endTime":2676.34,"body":"I think that's helped a lot. And"},{"speaker":"Aaron Moncur","startTime":2677.21,"endTime":2679.25,"body":"How does that"},{"speaker":"Aaron Moncur","startTime":2677.21,"endTime":2679.25,"body":"work? This sounds fascinating."},{"speaker":"Aaron Moncur","startTime":2679.2799999999997,"endTime":2682.88,"body":"I'm very interested in flat"},{"speaker":"Aaron Moncur","startTime":2679.2799999999997,"endTime":2682.88,"body":"organizations and different ways"},{"speaker":"Aaron Moncur","startTime":2682.88,"endTime":2686.15,"body":"of organizing and managing. Tell"},{"speaker":"Aaron Moncur","startTime":2682.88,"endTime":2686.15,"body":"me more about the circles?"},{"speaker":"Robert Chappell","startTime":2686.99,"endTime":2689.84,"body":"Well, when we"},{"speaker":"Robert Chappell","startTime":2686.99,"endTime":2689.84,"body":"first when he first drew it out"},{"speaker":"Robert Chappell","startTime":2689.84,"endTime":2695.57,"body":"on the board, he listed the"},{"speaker":"Robert Chappell","startTime":2689.84,"endTime":2695.57,"body":"different things that need to be"},{"speaker":"Robert Chappell","startTime":2695.57,"endTime":2703.49,"body":"done, like hardware, software,"},{"speaker":"Robert Chappell","startTime":2695.57,"endTime":2703.49,"body":"finance, firmware, and started"},{"speaker":"Robert Chappell","startTime":2703.49,"endTime":2708.83,"body":"drawing circles. And hardware"},{"speaker":"Robert Chappell","startTime":2703.49,"endTime":2708.83,"body":"also is influenced by software"},{"speaker":"Robert Chappell","startTime":2708.83,"endTime":2715.25,"body":"and finances influenced by HR"},{"speaker":"Robert Chappell","startTime":2708.83,"endTime":2715.25,"body":"and so circle these things in."},{"speaker":"Robert Chappell","startTime":2716.0299999999997,"endTime":2723.92,"body":"And then we assigned different"},{"speaker":"Robert Chappell","startTime":2716.0299999999997,"endTime":2723.92,"body":"leaders to the different"},{"speaker":"Robert Chappell","startTime":2723.92,"endTime":2728.42,"body":"circles, but it was clear to"},{"speaker":"Robert Chappell","startTime":2723.92,"endTime":2728.42,"body":"them that they had to cooperate,"},{"speaker":"Robert Chappell","startTime":2728.42,"endTime":2731.45,"body":"they weren't there to build"},{"speaker":"Robert Chappell","startTime":2728.42,"endTime":2731.45,"body":"little kingdoms, but they had to"},{"speaker":"Robert Chappell","startTime":2731.45,"endTime":2734.7799999999997,"body":"cooperate and share and help"},{"speaker":"Robert Chappell","startTime":2731.45,"endTime":2734.7799999999997,"body":"each other as the circles"},{"speaker":"Robert Chappell","startTime":2734.7799999999997,"endTime":2741.41,"body":"intersected to have some joint"},{"speaker":"Robert Chappell","startTime":2734.7799999999997,"endTime":2741.41,"body":"responsibilities and help. And"},{"speaker":"Robert Chappell","startTime":2741.41,"endTime":2744.89,"body":"I'd say it's, it's not perfect,"},{"speaker":"Robert Chappell","startTime":2741.41,"endTime":2744.89,"body":"but it's worked pretty well. So,"},{"speaker":"Robert Chappell","startTime":2745.13,"endTime":2748.67,"body":"and I'm not an expert on this,"},{"speaker":"Robert Chappell","startTime":2745.13,"endTime":2748.67,"body":"but it's looked pretty good."},{"speaker":"Aaron Moncur","startTime":2749.48,"endTime":2751.52,"body":"That makes me"},{"speaker":"Aaron Moncur","startTime":2749.48,"endTime":2751.52,"body":"think of one more question, I"},{"speaker":"Aaron Moncur","startTime":2751.52,"endTime":2755.45,"body":"would love to ask you. I have"},{"speaker":"Aaron Moncur","startTime":2751.52,"endTime":2755.45,"body":"found, I am finding more and"},{"speaker":"Aaron Moncur","startTime":2755.45,"endTime":2759.92,"body":"more the importance of placing"},{"speaker":"Aaron Moncur","startTime":2755.45,"endTime":2759.92,"body":"the proper incentives for your"},{"speaker":"Aaron Moncur","startTime":2759.92,"endTime":2763.37,"body":"team, which can be really"},{"speaker":"Aaron Moncur","startTime":2759.92,"endTime":2763.37,"body":"tricky, because you might think"},{"speaker":"Aaron Moncur","startTime":2763.37,"endTime":2766.31,"body":"you're incentivizing a team to"},{"speaker":"Aaron Moncur","startTime":2763.37,"endTime":2766.31,"body":"do one thing and maybe it"},{"speaker":"Aaron Moncur","startTime":2766.31,"endTime":2769.58,"body":"actually incentivizes them to do"},{"speaker":"Aaron Moncur","startTime":2766.31,"endTime":2769.58,"body":"something else. But have you"},{"speaker":"Aaron Moncur","startTime":2769.58,"endTime":2774.0499999999997,"body":"found any incentives that you"},{"speaker":"Aaron Moncur","startTime":2769.58,"endTime":2774.0499999999997,"body":"have put in place in your"},{"speaker":"Aaron Moncur","startTime":2774.0499999999997,"endTime":2777.7999999999997,"body":"company for your team that's"},{"speaker":"Aaron Moncur","startTime":2774.0499999999997,"endTime":2777.7999999999997,"body":"that has proven to be very"},{"speaker":"Aaron Moncur","startTime":2777.7999999999997,"endTime":2778.49,"body":"beneficial?"},{"speaker":"Robert Chappell","startTime":2779.57,"endTime":2781.97,"body":"Well, I think"},{"speaker":"Robert Chappell","startTime":2779.57,"endTime":2781.97,"body":"everybody has a very clear"},{"speaker":"Robert Chappell","startTime":2781.97,"endTime":2786.32,"body":"picture as to where we're going"},{"speaker":"Robert Chappell","startTime":2781.97,"endTime":2786.32,"body":"and so we have pretty good"},{"speaker":"Robert Chappell","startTime":2786.32,"endTime":2791.6,"body":"company communication. And as I"},{"speaker":"Robert Chappell","startTime":2786.32,"endTime":2791.6,"body":"mentioned earlier, we use Slack,"},{"speaker":"Robert Chappell","startTime":2792.0499999999997,"endTime":2795.92,"body":"which has been really great for"},{"speaker":"Robert Chappell","startTime":2792.0499999999997,"endTime":2795.92,"body":"communication. So everybody has"},{"speaker":"Robert Chappell","startTime":2795.92,"endTime":2799.7,"body":"this clear vision, and we have"},{"speaker":"Robert Chappell","startTime":2795.92,"endTime":2799.7,"body":"periodic meetings of the leaders"},{"speaker":"Robert Chappell","startTime":2799.7,"endTime":2804.23,"body":"and the entire company and so"},{"speaker":"Robert Chappell","startTime":2799.7,"endTime":2804.23,"body":"on. Lately, they've been virtual"},{"speaker":"Robert Chappell","startTime":2804.23,"endTime":2808.58,"body":"meetings, but they still work"},{"speaker":"Robert Chappell","startTime":2804.23,"endTime":2808.58,"body":"well. And so you give everybody"},{"speaker":"Robert Chappell","startTime":2808.58,"endTime":2813.5299999999997,"body":"this clear vision of where"},{"speaker":"Robert Chappell","startTime":2808.58,"endTime":2813.5299999999997,"body":"you're headed and show this,"},{"speaker":"Robert Chappell","startTime":2814.04,"endTime":2817.5499999999997,"body":"that you have a good plan. And"},{"speaker":"Robert Chappell","startTime":2814.04,"endTime":2817.5499999999997,"body":"there's a sense of excitement."},{"speaker":"Robert Chappell","startTime":2818.36,"endTime":2823.0099999999998,"body":"And you don't need a whole lot"},{"speaker":"Robert Chappell","startTime":2818.36,"endTime":2823.0099999999998,"body":"more than that. People get on"},{"speaker":"Robert Chappell","startTime":2823.0099999999998,"endTime":2824.63,"body":"board and we'll make it happen."},{"speaker":"Aaron Moncur","startTime":2825.86,"endTime":2828.08,"body":"So clear vision"},{"speaker":"Aaron Moncur","startTime":2825.86,"endTime":2828.08,"body":"and excitement. All right."},{"speaker":"Robert Chappell","startTime":2828.11,"endTime":2828.7999999999997,"body":"Exactly."},{"speaker":"Aaron Moncur","startTime":2829.13,"endTime":2832.1,"body":"Words to live by."},{"speaker":"Aaron Moncur","startTime":2829.13,"endTime":2832.1,"body":"Alright. Well, Robert, thank you"},{"speaker":"Aaron Moncur","startTime":2832.1,"endTime":2836.87,"body":"so much for spending some time"},{"speaker":"Aaron Moncur","startTime":2832.1,"endTime":2836.87,"body":"with us today. How can people"},{"speaker":"Aaron Moncur","startTime":2836.87,"endTime":2837.62,"body":"get ahold of you?"},{"speaker":"Robert Chappell","startTime":2839.06,"endTime":2841.16,"body":"Well, probably"},{"speaker":"Robert Chappell","startTime":2839.06,"endTime":2841.16,"body":"just go to our, I mean, I am on"},{"speaker":"Robert Chappell","startTime":2841.16,"endTime":2844.82,"body":"LinkedIn, they can reach out to"},{"speaker":"Robert Chappell","startTime":2841.16,"endTime":2844.82,"body":"me directly, Robert Chappell on"},{"speaker":"Robert Chappell","startTime":2845.36,"endTime":2848.99,"body":"LinkedIn with EyeTech digital"},{"speaker":"Robert Chappell","startTime":2845.36,"endTime":2848.99,"body":"systems. We have a website,"},{"speaker":"Robert Chappell","startTime":2849.02,"endTime":2854.87,"body":"eyetechds.com. So either of"},{"speaker":"Robert Chappell","startTime":2849.02,"endTime":2854.87,"body":"those places."},{"speaker":"Aaron Moncur","startTime":2855.44,"endTime":2858.08,"body":"Perfect. Well, all"},{"speaker":"Aaron Moncur","startTime":2855.44,"endTime":2858.08,"body":"right. Thank you again, Robert."},{"speaker":"Aaron Moncur","startTime":2858.35,"endTime":2859.43,"body":"Really appreciate it."},{"speaker":"Aaron Moncur","startTime":2863.75,"endTime":2867.77,"body":"I'm Aaron Moncur, Founder of"},{"speaker":"Aaron Moncur","startTime":2863.75,"endTime":2867.77,"body":"Pipeline Design \u0026 engineering."},{"speaker":"Aaron Moncur","startTime":2868.13,"endTime":2870.32,"body":"If you liked what you heard"},{"speaker":"Aaron Moncur","startTime":2868.13,"endTime":2870.32,"body":"today, please leave us a"},{"speaker":"Aaron Moncur","startTime":2870.32,"endTime":2874.5499999999997,"body":"positive review. It really helps"},{"speaker":"Aaron Moncur","startTime":2870.32,"endTime":2874.5499999999997,"body":"other people find the show. To"},{"speaker":"Aaron Moncur","startTime":2874.5499999999997,"endTime":2877.19,"body":"learn how your engineering team"},{"speaker":"Aaron Moncur","startTime":2874.5499999999997,"endTime":2877.19,"body":"can leverage our team's"},{"speaker":"Aaron Moncur","startTime":2877.19,"endTime":2881.57,"body":"expertise in developing turnkey"},{"speaker":"Aaron Moncur","startTime":2877.19,"endTime":2881.57,"body":"custom test fixtures, automated"},{"speaker":"Aaron Moncur","startTime":2881.57,"endTime":2884.66,"body":"equipment and product design,"},{"speaker":"Aaron Moncur","startTime":2881.57,"endTime":2884.66,"body":"visit us at"},{"speaker":"Aaron Moncur","startTime":2884.87,"endTime":2889.22,"body":"testfixturedesign.com Thanks for"},{"speaker":"Aaron Moncur","startTime":2884.87,"endTime":2889.22,"body":"listening."}]}