{"version":"1.0.0","segments":[{"speaker":"Presenter","startTime":0.81,"endTime":4.2,"body":"The Being an Angineer"},{"speaker":"Presenter","startTime":0.81,"endTime":4.2,"body":"Podcast is a repository for"},{"speaker":"Presenter","startTime":4.2,"endTime":7.38,"body":"industry knowledge and a tool"},{"speaker":"Presenter","startTime":4.2,"endTime":7.38,"body":"through which engineers learn"},{"speaker":"Presenter","startTime":7.38,"endTime":11.37,"body":"about and connect with relevant"},{"speaker":"Presenter","startTime":7.38,"endTime":11.37,"body":"companies, technologies, people,"},{"speaker":"Presenter","startTime":11.37,"endTime":15.33,"body":"resources and opportunities."},{"speaker":"Presenter","startTime":11.37,"endTime":15.33,"body":"Enjoy the show."},{"speaker":"Aaron Moncur","startTime":29.7,"endTime":32.76,"body":"Hello, and welcome"},{"speaker":"Aaron Moncur","startTime":29.7,"endTime":32.76,"body":"to another episode of the Being"},{"speaker":"Aaron Moncur","startTime":32.76,"endTime":36.81,"body":"an Engineer Podcast. We have"},{"speaker":"Aaron Moncur","startTime":32.76,"endTime":36.81,"body":"William Gabler with us today who"},{"speaker":"Aaron Moncur","startTime":36.93,"endTime":41.43,"body":"holds a Bachelor's Degree in"},{"speaker":"Aaron Moncur","startTime":36.93,"endTime":41.43,"body":"Chemistry, a Master's in Textile"},{"speaker":"Aaron Moncur","startTime":41.43,"endTime":46.08,"body":"Chemistry and a PhD in Fiber and"},{"speaker":"Aaron Moncur","startTime":41.43,"endTime":46.08,"body":"Polymer Science. William is"},{"speaker":"Aaron Moncur","startTime":46.08,"endTime":49.92,"body":"currently a Senior Application"},{"speaker":"Aaron Moncur","startTime":46.08,"endTime":49.92,"body":"Scientist at Shimadzu Scientific"},{"speaker":"Aaron Moncur","startTime":49.95,"endTime":52.89,"body":"Instruments where they provide"},{"speaker":"Aaron Moncur","startTime":49.95,"endTime":52.89,"body":"analytical measurement and"},{"speaker":"Aaron Moncur","startTime":52.89,"endTime":55.77,"body":"testing instrumentation for"},{"speaker":"Aaron Moncur","startTime":52.89,"endTime":55.77,"body":"various industries, including"},{"speaker":"Aaron Moncur","startTime":55.77,"endTime":59.13,"body":"foods, pharmaceuticals, life"},{"speaker":"Aaron Moncur","startTime":55.77,"endTime":59.13,"body":"science, environmental, clinical"},{"speaker":"Aaron Moncur","startTime":59.19,"endTime":63.57,"body":"material science, and forensics,"},{"speaker":"Aaron Moncur","startTime":59.19,"endTime":63.57,"body":"to name a few. William, welcome"},{"speaker":"Aaron Moncur","startTime":63.6,"endTime":64.41,"body":"to the show."},{"speaker":"William Gabler","startTime":64.62,"endTime":65.46,"body":"Thanks for"},{"speaker":"William Gabler","startTime":64.62,"endTime":65.46,"body":"having me."},{"speaker":"Aaron Moncur","startTime":66.11,"endTime":69.29,"body":"So tell me a"},{"speaker":"Aaron Moncur","startTime":66.11,"endTime":69.29,"body":"little bit about your your, your"},{"speaker":"Aaron Moncur","startTime":69.29,"endTime":73.4,"body":"path here, you know, you are a"},{"speaker":"Aaron Moncur","startTime":69.29,"endTime":73.4,"body":"scientist, which is fine. We"},{"speaker":"Aaron Moncur","startTime":73.4,"endTime":75.95,"body":"don't discriminate against"},{"speaker":"Aaron Moncur","startTime":73.4,"endTime":75.95,"body":"scientists here on the Being an"},{"speaker":"Aaron Moncur","startTime":75.95,"endTime":79.58,"body":"Engineer Podcast, how did you"},{"speaker":"Aaron Moncur","startTime":75.95,"endTime":79.58,"body":"decide to become a scientist?"},{"speaker":"Aaron Moncur","startTime":79.58,"endTime":82.19,"body":"And what led you to your current"},{"speaker":"Aaron Moncur","startTime":79.58,"endTime":82.19,"body":"role at Shimadzu?"},{"speaker":"William Gabler","startTime":82.81,"endTime":86.32,"body":"Yeah, so um, I"},{"speaker":"William Gabler","startTime":82.81,"endTime":86.32,"body":"think I've always kind of been a"},{"speaker":"William Gabler","startTime":87.25,"endTime":91.54,"body":"science-oriented kid. You know,"},{"speaker":"William Gabler","startTime":87.25,"endTime":91.54,"body":"as a kid, I was also interested"},{"speaker":"William Gabler","startTime":91.78,"endTime":94.09,"body":"in the sciences and engineering"},{"speaker":"William Gabler","startTime":91.78,"endTime":94.09,"body":"actually thought I was going to"},{"speaker":"William Gabler","startTime":94.09,"endTime":98.11,"body":"be an architect. But then I"},{"speaker":"William Gabler","startTime":94.09,"endTime":98.11,"body":"heard that architects have to go"},{"speaker":"William Gabler","startTime":98.11,"endTime":101.53,"body":"to school for something like"},{"speaker":"William Gabler","startTime":98.11,"endTime":101.53,"body":"seven or eight years and also"},{"speaker":"William Gabler","startTime":101.53,"endTime":106.72,"body":"continually get, you know,"},{"speaker":"William Gabler","startTime":101.53,"endTime":106.72,"body":"certified. But I..."},{"speaker":"Aaron Moncur","startTime":106.72,"endTime":107.68,"body":"Ended up a doctor."},{"speaker":"William Gabler","startTime":107.74,"endTime":110.5,"body":"Yeah, exactly."},{"speaker":"William Gabler","startTime":107.74,"endTime":110.5,"body":"But then I ended up going to get"},{"speaker":"William Gabler","startTime":110.5,"endTime":114.19,"body":"my PhD and get staying in school"},{"speaker":"William Gabler","startTime":110.5,"endTime":114.19,"body":"for seven years anyway. So"},{"speaker":"Aaron Moncur","startTime":115.21,"endTime":115.81,"body":"They got you in."},{"speaker":"William Gabler","startTime":115.81,"endTime":119.65,"body":"Yeah. And also,"},{"speaker":"William Gabler","startTime":115.81,"endTime":119.65,"body":"you know, grew to learn that"},{"speaker":"William Gabler","startTime":120.22,"endTime":124.15,"body":"being a lifelong learner is just"},{"speaker":"William Gabler","startTime":120.22,"endTime":124.15,"body":"part of, you know, being in the"},{"speaker":"William Gabler","startTime":124.18,"endTime":127.84,"body":"in the science and engineering"},{"speaker":"William Gabler","startTime":124.18,"endTime":127.84,"body":"field. But yeah, so my undergrad"},{"speaker":"William Gabler","startTime":127.84,"endTime":130.81,"body":"was in chemistry, I had a really"},{"speaker":"William Gabler","startTime":127.84,"endTime":130.81,"body":"good chemistry, high school"},{"speaker":"William Gabler","startTime":130.81,"endTime":136.0,"body":"teacher that that kind of got me"},{"speaker":"William Gabler","startTime":130.81,"endTime":136.0,"body":"into that field. And also kind"},{"speaker":"William Gabler","startTime":136.0,"endTime":139.87,"body":"of my favorite class in"},{"speaker":"William Gabler","startTime":136.0,"endTime":139.87,"body":"undergrad was of Analytical"},{"speaker":"William Gabler","startTime":139.87,"endTime":143.23,"body":"Instrumentation. So learning"},{"speaker":"William Gabler","startTime":139.87,"endTime":143.23,"body":"about chromatography,"},{"speaker":"William Gabler","startTime":143.23,"endTime":147.94,"body":"spectroscopy, NMR, and just kind"},{"speaker":"William Gabler","startTime":143.23,"endTime":147.94,"body":"of all of those interesting ways"},{"speaker":"William Gabler","startTime":147.94,"endTime":152.41,"body":"that you can take a chemical or"},{"speaker":"William Gabler","startTime":147.94,"endTime":152.41,"body":"physical phenomenon and turn it"},{"speaker":"William Gabler","startTime":152.41,"endTime":158.32,"body":"into a technique. So then I got"},{"speaker":"William Gabler","startTime":152.41,"endTime":158.32,"body":"interested in textile chemistry,"},{"speaker":"William Gabler","startTime":158.53,"endTime":162.49,"body":"specifically kind of how it"},{"speaker":"William Gabler","startTime":158.53,"endTime":162.49,"body":"applies to polymer polymeric"},{"speaker":"William Gabler","startTime":162.49,"endTime":166.21,"body":"materials. And that's how I"},{"speaker":"William Gabler","startTime":162.49,"endTime":166.21,"body":"found found the graduate program"},{"speaker":"William Gabler","startTime":166.21,"endTime":171.49,"body":"that I went to at NC State. And"},{"speaker":"William Gabler","startTime":166.21,"endTime":171.49,"body":"kind of stumbled into a program"},{"speaker":"William Gabler","startTime":171.49,"endTime":175.36,"body":"there researching protective"},{"speaker":"William Gabler","startTime":171.49,"endTime":175.36,"body":"clothing. So all the different"},{"speaker":"William Gabler","startTime":175.36,"endTime":179.38,"body":"techniques used to characterize"},{"speaker":"William Gabler","startTime":175.36,"endTime":179.38,"body":"and test fire protective"},{"speaker":"William Gabler","startTime":179.38,"endTime":182.29,"body":"clothing, and chemical"},{"speaker":"William Gabler","startTime":179.38,"endTime":182.29,"body":"protective clothing. And also,"},{"speaker":"William Gabler","startTime":182.65,"endTime":187.36,"body":"you know, even, you know, impact"},{"speaker":"William Gabler","startTime":182.65,"endTime":187.36,"body":"protection. So mechanical"},{"speaker":"William Gabler","startTime":187.36,"endTime":187.81,"body":"testing."},{"speaker":"Aaron Moncur","startTime":188.23,"endTime":192.25,"body":"nteresting, very"},{"speaker":"Aaron Moncur","startTime":188.23,"endTime":192.25,"body":"ool. So you're at Shimadzu."},{"speaker":"Aaron Moncur","startTime":192.25,"endTime":196.39,"body":"ow, and, and I've learned a"},{"speaker":"Aaron Moncur","startTime":192.25,"endTime":196.39,"body":"ittle bit about Shimadzu,"},{"speaker":"Aaron Moncur","startTime":196.51,"endTime":200.14,"body":"esearching for this episode."},{"speaker":"Aaron Moncur","startTime":196.51,"endTime":200.14,"body":"hat I when I think of"},{"speaker":"Aaron Moncur","startTime":200.17,"endTime":204.37,"body":"easurement instrumentation, the"},{"speaker":"Aaron Moncur","startTime":200.17,"endTime":204.37,"body":"hings that I'm used to, right"},{"speaker":"Aaron Moncur","startTime":204.37,"endTime":208.36,"body":"he like, kind of the equipment"},{"speaker":"Aaron Moncur","startTime":204.37,"endTime":208.36,"body":"hat I see in my world a lot is"},{"speaker":"Aaron Moncur","startTime":208.72,"endTime":214.09,"body":"test frame, a CMM, maybe some"},{"speaker":"Aaron Moncur","startTime":208.72,"endTime":214.09,"body":"D scanning, but that's that's"},{"speaker":"Aaron Moncur","startTime":214.09,"endTime":217.45,"body":"ind of it. I mean, for the most"},{"speaker":"Aaron Moncur","startTime":214.09,"endTime":217.45,"body":"art, the things that we use"},{"speaker":"Aaron Moncur","startTime":217.48,"endTime":221.14,"body":"ften Shimadzu has quite a lot"},{"speaker":"Aaron Moncur","startTime":217.48,"endTime":221.14,"body":"f different technology under"},{"speaker":"Aaron Moncur","startTime":221.14,"endTime":224.53,"body":"ts roof, though, far more than"},{"speaker":"Aaron Moncur","startTime":221.14,"endTime":224.53,"body":"han the the few items that I"},{"speaker":"Aaron Moncur","startTime":224.53,"endTime":227.65,"body":"ust listed. Can you talk"},{"speaker":"Aaron Moncur","startTime":224.53,"endTime":227.65,"body":"riefly about all the different"},{"speaker":"Aaron Moncur","startTime":227.68,"endTime":230.26,"body":"echnologies that you employ at"},{"speaker":"Aaron Moncur","startTime":227.68,"endTime":230.26,"body":"himadzu?"},{"speaker":"William Gabler","startTime":230.93,"endTime":234.38,"body":"Sure, yeah. Just"},{"speaker":"William Gabler","startTime":230.93,"endTime":234.38,"body":"briefly about the company"},{"speaker":"William Gabler","startTime":234.38,"endTime":238.1,"body":"itself, it was actually it's"},{"speaker":"William Gabler","startTime":234.38,"endTime":238.1,"body":"cool, because it was founded in"},{"speaker":"William Gabler","startTime":238.1,"endTime":244.85,"body":"1875. Wow. Yeah. And it's the"},{"speaker":"William Gabler","startTime":238.1,"endTime":244.85,"body":"founder Genzo was, is kind of"},{"speaker":"William Gabler","startTime":244.85,"endTime":248.78,"body":"around the time that X-ray,"},{"speaker":"William Gabler","startTime":244.85,"endTime":248.78,"body":"X-rays were being discovered and"},{"speaker":"William Gabler","startTime":248.78,"endTime":251.9,"body":"used for medical imaging. So he"},{"speaker":"William Gabler","startTime":248.78,"endTime":251.9,"body":"was the first person to use"},{"speaker":"William Gabler","startTime":251.9,"endTime":255.89,"body":"medical X-ray imaging technology"},{"speaker":"William Gabler","startTime":251.9,"endTime":255.89,"body":"in Japan. And then just kind of"},{"speaker":"William Gabler","startTime":255.89,"endTime":260.48,"body":"along that line, basically, at"},{"speaker":"William Gabler","startTime":255.89,"endTime":260.48,"body":"every instance, that kind of a"},{"speaker":"William Gabler","startTime":260.51,"endTime":265.67,"body":"very important analytical"},{"speaker":"William Gabler","startTime":260.51,"endTime":265.67,"body":"instrumentation. tool was"},{"speaker":"William Gabler","startTime":265.67,"endTime":269.96,"body":"developed shimadzu would also"},{"speaker":"William Gabler","startTime":265.67,"endTime":269.96,"body":"develop it and deploy it and in"},{"speaker":"William Gabler","startTime":269.96,"endTime":274.52,"body":"Japan, so that's kind of how"},{"speaker":"William Gabler","startTime":269.96,"endTime":274.52,"body":"it's it's built and grown over"},{"speaker":"William Gabler","startTime":274.52,"endTime":277.43,"body":"the years as they basically"},{"speaker":"William Gabler","startTime":274.52,"endTime":277.43,"body":"incorporate all of these"},{"speaker":"William Gabler","startTime":277.43,"endTime":283.07,"body":"different analytical techniques."},{"speaker":"William Gabler","startTime":277.43,"endTime":283.07,"body":"So it really spans the whole"},{"speaker":"William Gabler","startTime":283.07,"endTime":288.26,"body":"gamut of chemical and material"},{"speaker":"William Gabler","startTime":283.07,"endTime":288.26,"body":"characterization. So the way"},{"speaker":"William Gabler","startTime":288.26,"endTime":292.34,"body":"that we kind of group that is,"},{"speaker":"William Gabler","startTime":288.26,"endTime":292.34,"body":"there's chromatography, you"},{"speaker":"William Gabler","startTime":292.34,"endTime":294.71,"body":"know, which is separation"},{"speaker":"William Gabler","startTime":292.34,"endTime":294.71,"body":"science used to separate"},{"speaker":"William Gabler","startTime":294.74,"endTime":298.73,"body":"chemicals and analyze those"},{"speaker":"William Gabler","startTime":294.74,"endTime":298.73,"body":"there's spectroscopy techniques."},{"speaker":"William Gabler","startTime":299.54,"endTime":303.71,"body":"So using light to identify"},{"speaker":"William Gabler","startTime":299.54,"endTime":303.71,"body":"either the elements that are in"},{"speaker":"William Gabler","startTime":303.71,"endTime":306.8,"body":"a material or what compounds are"},{"speaker":"William Gabler","startTime":303.71,"endTime":306.8,"body":"in the material. And then"},{"speaker":"William Gabler","startTime":306.8,"endTime":311.15,"body":"there's materials, testing, and"},{"speaker":"William Gabler","startTime":306.8,"endTime":311.15,"body":"inspection. So the strength of"},{"speaker":"William Gabler","startTime":311.15,"endTime":317.51,"body":"materials, and also X-ray"},{"speaker":"William Gabler","startTime":311.15,"endTime":317.51,"body":"imaging, thermal analysis, it's,"},{"speaker":"William Gabler","startTime":317.93,"endTime":320.6,"body":"I always leave something out"},{"speaker":"William Gabler","startTime":317.93,"endTime":320.6,"body":"because there's so much kind of"},{"speaker":"William Gabler","startTime":320.6,"endTime":321.89,"body":"there's so much yeah."},{"speaker":"Aaron Moncur","startTime":322.16,"endTime":324.11,"body":"Now I was going"},{"speaker":"Aaron Moncur","startTime":322.16,"endTime":324.11,"body":"through the Shimadzu website,"},{"speaker":"Aaron Moncur","startTime":324.11,"endTime":327.29,"body":"and I kind of had this"},{"speaker":"Aaron Moncur","startTime":324.11,"endTime":327.29,"body":"impression that she mostly did"},{"speaker":"Aaron Moncur","startTime":327.29,"endTime":331.01,"body":"like test frames. I mean, it was"},{"speaker":"Aaron Moncur","startTime":327.29,"endTime":331.01,"body":"basically a competitor to"},{"speaker":"Aaron Moncur","startTime":331.01,"endTime":334.16,"body":"instrument but it's a lot more"},{"speaker":"Aaron Moncur","startTime":331.01,"endTime":334.16,"body":"than that a lot more diverse"},{"speaker":"Aaron Moncur","startTime":334.19,"endTime":340.01,"body":"offering. What are some of the"},{"speaker":"Aaron Moncur","startTime":334.19,"endTime":340.01,"body":"the services that companies who"},{"speaker":"Aaron Moncur","startTime":340.01,"endTime":344.15,"body":"have been customers of Shimadzu"},{"speaker":"Aaron Moncur","startTime":340.01,"endTime":344.15,"body":"for years might not know that"},{"speaker":"Aaron Moncur","startTime":344.18,"endTime":345.11,"body":"you even do there?"},{"speaker":"William Gabler","startTime":346.97,"endTime":350.39,"body":"Yeah, actually,"},{"speaker":"William Gabler","startTime":346.97,"endTime":350.39,"body":"our test frames are actually"},{"speaker":"William Gabler","startTime":350.39,"endTime":356.75,"body":"kind of one of the least known"},{"speaker":"William Gabler","startTime":350.39,"endTime":356.75,"body":"product line so so people that"},{"speaker":"William Gabler","startTime":356.75,"endTime":360.47,"body":"are in the chromatography world,"},{"speaker":"William Gabler","startTime":356.75,"endTime":360.47,"body":"or mass spectroscopy world know"},{"speaker":"William Gabler","startTime":360.47,"endTime":364.16,"body":"about Shimadzu, but it's, it's"},{"speaker":"William Gabler","startTime":360.47,"endTime":364.16,"body":"actually the test frames and"},{"speaker":"William Gabler","startTime":364.16,"endTime":368.51,"body":"stuff that is the group that I'm"},{"speaker":"William Gabler","startTime":364.16,"endTime":368.51,"body":"part of this is kind of lesser"},{"speaker":"William Gabler","startTime":368.51,"endTime":372.86,"body":"known. And then just associated"},{"speaker":"William Gabler","startTime":368.51,"endTime":372.86,"body":"with selling instruments."},{"speaker":"William Gabler","startTime":373.34,"endTime":376.64,"body":"There's, it's basically the"},{"speaker":"William Gabler","startTime":373.34,"endTime":376.64,"body":"whole operation of servicing and"},{"speaker":"William Gabler","startTime":376.64,"endTime":379.91,"body":"supporting them as well. So, you"},{"speaker":"William Gabler","startTime":376.64,"endTime":379.91,"body":"know, repairing instruments,"},{"speaker":"William Gabler","startTime":379.94,"endTime":383.0,"body":"doing tech support, helping"},{"speaker":"William Gabler","startTime":379.94,"endTime":383.0,"body":"customers with their"},{"speaker":"William Gabler","startTime":383.0,"endTime":385.31,"body":"applications, developing new"},{"speaker":"William Gabler","startTime":383.0,"endTime":385.31,"body":"applications."},{"speaker":"Aaron Moncur","startTime":387.14,"endTime":390.62,"body":"Cool. And what,"},{"speaker":"Aaron Moncur","startTime":387.14,"endTime":390.62,"body":"what are some of the most common"},{"speaker":"Aaron Moncur","startTime":390.62,"endTime":394.01,"body":"reasons that companies engaged"},{"speaker":"Aaron Moncur","startTime":390.62,"endTime":394.01,"body":"with Shimadzu? Like, you"},{"speaker":"Aaron Moncur","startTime":394.01,"endTime":397.55,"body":"mentioned that if you're in the"},{"speaker":"Aaron Moncur","startTime":394.01,"endTime":397.55,"body":"science realm that you probably"},{"speaker":"Aaron Moncur","startTime":397.55,"endTime":404.21,"body":"know about the, the, what was it"},{"speaker":"Aaron Moncur","startTime":397.55,"endTime":404.21,"body":"the mass spectroscopy and all"},{"speaker":"Aaron Moncur","startTime":404.21,"endTime":408.32,"body":"the the X-ray services that you"},{"speaker":"Aaron Moncur","startTime":404.21,"endTime":408.32,"body":"guys provide? Are those the most"},{"speaker":"Aaron Moncur","startTime":408.32,"endTime":411.98,"body":"common types of things that are"},{"speaker":"Aaron Moncur","startTime":408.32,"endTime":411.98,"body":"done at Shimadzu? Or are the"},{"speaker":"Aaron Moncur","startTime":412.01,"endTime":415.37,"body":"more mechanical tests equally as"},{"speaker":"Aaron Moncur","startTime":412.01,"endTime":415.37,"body":"common?"},{"speaker":"William Gabler","startTime":415.97,"endTime":418.55,"body":"Yeah, they're"},{"speaker":"William Gabler","startTime":415.97,"endTime":418.55,"body":"all equally as common. I'd say"},{"speaker":"William Gabler","startTime":418.55,"endTime":419.9,"body":"it's, it's yeah."},{"speaker":"Aaron Moncur","startTime":420.35,"endTime":420.83,"body":"Okay."},{"speaker":"William Gabler","startTime":421.88,"endTime":425.42,"body":"And, and yeah,"},{"speaker":"William Gabler","startTime":421.88,"endTime":425.42,"body":"we primarily sell, sell these"},{"speaker":"William Gabler","startTime":425.42,"endTime":428.15,"body":"instruments. So people are"},{"speaker":"William Gabler","startTime":425.42,"endTime":428.15,"body":"coming to us that either"},{"speaker":"William Gabler","startTime":428.15,"endTime":431.63,"body":"operating quality assurance lab"},{"speaker":"William Gabler","startTime":428.15,"endTime":431.63,"body":"or doing some some basic,"},{"speaker":"William Gabler","startTime":432.26,"endTime":437.0,"body":"fundamental research, and they"},{"speaker":"William Gabler","startTime":432.26,"endTime":437.0,"body":"need to get this instrument to"},{"speaker":"William Gabler","startTime":437.03,"endTime":438.23,"body":"perform that testing."},{"speaker":"Aaron Moncur","startTime":438.77,"endTime":441.38,"body":"Got it? How big is"},{"speaker":"Aaron Moncur","startTime":438.77,"endTime":441.38,"body":"Shimadzu? Like, where are your"},{"speaker":"Aaron Moncur","startTime":441.38,"endTime":442.31,"body":"facilities?"},{"speaker":"William Gabler","startTime":443.45,"endTime":446.27,"body":"We've got a"},{"speaker":"William Gabler","startTime":443.45,"endTime":446.27,"body":"couple 100 employees across the"},{"speaker":"William Gabler","startTime":446.27,"endTime":450.74,"body":"US, our headquarters are in"},{"speaker":"William Gabler","startTime":446.27,"endTime":450.74,"body":"Columbia, Maryland. But we"},{"speaker":"William Gabler","startTime":450.74,"endTime":453.62,"body":"basically have to be wherever"},{"speaker":"William Gabler","startTime":450.74,"endTime":453.62,"body":"the customer is, because we go"},{"speaker":"William Gabler","startTime":453.62,"endTime":457.28,"body":"and install these instruments"},{"speaker":"William Gabler","startTime":453.62,"endTime":457.28,"body":"and service them. So within the"},{"speaker":"William Gabler","startTime":457.28,"endTime":462.11,"body":"US couple 100, but across the"},{"speaker":"William Gabler","startTime":457.28,"endTime":462.11,"body":"whole country, it's several 1000"},{"speaker":"William Gabler","startTime":462.14,"endTime":462.77,"body":"employees."},{"speaker":"Aaron Moncur","startTime":463.07,"endTime":468.08,"body":"Wow. Okay. And can"},{"speaker":"Aaron Moncur","startTime":463.07,"endTime":468.08,"body":"you share, like, has there been"},{"speaker":"Aaron Moncur","startTime":468.08,"endTime":472.22,"body":"any particularly interesting"},{"speaker":"Aaron Moncur","startTime":468.08,"endTime":472.22,"body":"project applications that you've"},{"speaker":"Aaron Moncur","startTime":472.22,"endTime":474.47,"body":"been a part of supporting during"},{"speaker":"Aaron Moncur","startTime":472.22,"endTime":474.47,"body":"your time there?"},{"speaker":"William Gabler","startTime":475.01,"endTime":479.03,"body":"Oh, it's, it's"},{"speaker":"William Gabler","startTime":475.01,"endTime":479.03,"body":"hard to choose one. I'd kind of"},{"speaker":"William Gabler","startTime":479.03,"endTime":488.06,"body":"say that's the third. Kind of"},{"speaker":"William Gabler","startTime":479.03,"endTime":488.06,"body":"the interesting part of it is"},{"speaker":"William Gabler","startTime":488.06,"endTime":491.15,"body":"that it's it's different every"},{"speaker":"William Gabler","startTime":488.06,"endTime":491.15,"body":"day. So we've got, you know,"},{"speaker":"William Gabler","startTime":491.3,"endTime":495.92,"body":"within the test frame, market,"},{"speaker":"William Gabler","startTime":491.3,"endTime":495.92,"body":"we've got customers that are,"},{"speaker":"William Gabler","startTime":495.98,"endTime":499.82,"body":"you know, developing new allies"},{"speaker":"William Gabler","startTime":495.98,"endTime":499.82,"body":"within, you know, the automotive"},{"speaker":"William Gabler","startTime":499.82,"endTime":503.54,"body":"industry. So that the kind of"},{"speaker":"William Gabler","startTime":499.82,"endTime":503.54,"body":"extreme testing that they need"},{"speaker":"William Gabler","startTime":503.54,"endTime":509.09,"body":"to do for that the composites"},{"speaker":"William Gabler","startTime":503.54,"endTime":509.09,"body":"industry is huge as well. So"},{"speaker":"William Gabler","startTime":509.12,"endTime":512.42,"body":"testing different composite"},{"speaker":"William Gabler","startTime":509.12,"endTime":512.42,"body":"materials for aerospace, and"},{"speaker":"William Gabler","startTime":512.42,"endTime":517.61,"body":"automotive I can't think of one"},{"speaker":"William Gabler","startTime":512.42,"endTime":517.61,"body":"right now that stands out."},{"speaker":"Aaron Moncur","startTime":518.99,"endTime":520.88,"body":"Well, while you"},{"speaker":"Aaron Moncur","startTime":518.99,"endTime":520.88,"body":"think about that a little bit,"},{"speaker":"Aaron Moncur","startTime":520.88,"endTime":523.58,"body":"I'm going to take a very short"},{"speaker":"Aaron Moncur","startTime":520.88,"endTime":523.58,"body":"break here and share with the"},{"speaker":"Aaron Moncur","startTime":523.58,"endTime":528.11,"body":"listeners that teampipeline.us"},{"speaker":"Aaron Moncur","startTime":523.58,"endTime":528.11,"body":"is where you can learn more"},{"speaker":"Aaron Moncur","startTime":528.11,"endTime":532.25,"body":"about how we help medical device"},{"speaker":"Aaron Moncur","startTime":528.11,"endTime":532.25,"body":"and other product engineering or"},{"speaker":"Aaron Moncur","startTime":532.25,"endTime":535.79,"body":"manufacturing teams develop"},{"speaker":"Aaron Moncur","startTime":532.25,"endTime":535.79,"body":"turnkey equipment, custom"},{"speaker":"Aaron Moncur","startTime":535.79,"endTime":539.57,"body":"fixtures and automated machines"},{"speaker":"Aaron Moncur","startTime":535.79,"endTime":539.57,"body":"to characterize inspect,"},{"speaker":"Aaron Moncur","startTime":539.75,"endTime":543.95,"body":"assemble, manufacturer, and"},{"speaker":"Aaron Moncur","startTime":539.75,"endTime":543.95,"body":"perform verification testing on"},{"speaker":"Aaron Moncur","startTime":543.95,"endTime":546.92,"body":"your devices. We're speaking"},{"speaker":"Aaron Moncur","startTime":543.95,"endTime":546.92,"body":"with William Gabler, today"},{"speaker":"Aaron Moncur","startTime":546.92,"endTime":552.56,"body":"Senior Application Scientist a"},{"speaker":"Aaron Moncur","startTime":546.92,"endTime":552.56,"body":"Shimadzu. Now, I think you yo"},{"speaker":"Aaron Moncur","startTime":552.56,"endTime":556.7,"body":"may have just answered this, bu"},{"speaker":"Aaron Moncur","startTime":552.56,"endTime":556.7,"body":"does Shimadzu sell instruments"},{"speaker":"Aaron Moncur","startTime":556.7,"endTime":560.09,"body":"or is it Shimadzu mainly"},{"speaker":"Aaron Moncur","startTime":556.7,"endTime":560.09,"body":"service provider"},{"speaker":"William Gabler","startTime":560.51,"endTime":563.36,"body":"We only sell"},{"speaker":"William Gabler","startTime":560.51,"endTime":563.36,"body":"instruments, so we sell them and"},{"speaker":"William Gabler","startTime":563.36,"endTime":565.58,"body":"then support them afterwards."},{"speaker":"Aaron Moncur","startTime":565.58,"endTime":568.52,"body":"Yeah. And and if"},{"speaker":"Aaron Moncur","startTime":565.58,"endTime":568.52,"body":"folks need the service, like"},{"speaker":"Aaron Moncur","startTime":568.52,"endTime":571.19,"body":"they don't want to buy the full"},{"speaker":"Aaron Moncur","startTime":568.52,"endTime":571.19,"body":"equipment, but they just need"},{"speaker":"Aaron Moncur","startTime":571.19,"endTime":574.49,"body":"someone to do you know, some"},{"speaker":"Aaron Moncur","startTime":571.19,"endTime":574.49,"body":"kind of tensile testing that"},{"speaker":"Aaron Moncur","startTime":574.49,"endTime":577.73,"body":"Shimadzu do that as well or do"},{"speaker":"Aaron Moncur","startTime":574.49,"endTime":577.73,"body":"you only sell the equipment?"},{"speaker":"William Gabler","startTime":578.36,"endTime":581.81,"body":"Just sell themso"},{"speaker":"William Gabler","startTime":578.36,"endTime":581.81,"body":"we have an applications lab. So"},{"speaker":"William Gabler","startTime":581.81,"endTime":586.4,"body":"we'll help customers before"},{"speaker":"William Gabler","startTime":581.81,"endTime":586.4,"body":"purchasing kind of like do some"},{"speaker":"William Gabler","startTime":586.4,"endTime":589.91,"body":"testing to make sure that"},{"speaker":"William Gabler","startTime":586.4,"endTime":589.91,"body":"they're getting the right"},{"speaker":"William Gabler","startTime":589.91,"endTime":592.67,"body":"equipment that they need. But"},{"speaker":"William Gabler","startTime":589.91,"endTime":592.67,"body":"then there's a lot of basically"},{"speaker":"William Gabler","startTime":592.67,"endTime":596.33,"body":"contract testing labs which we"},{"speaker":"William Gabler","startTime":592.67,"endTime":596.33,"body":"supply instruments to, that"},{"speaker":"William Gabler","startTime":596.6,"endTime":598.82,"body":"wouldn't be able to provide"},{"speaker":"William Gabler","startTime":596.6,"endTime":598.82,"body":"services."},{"speaker":"Aaron Moncur","startTime":598.97,"endTime":601.13,"body":"Got it. Okay. So"},{"speaker":"Aaron Moncur","startTime":598.97,"endTime":601.13,"body":"if I needed some kind of"},{"speaker":"Aaron Moncur","startTime":601.13,"endTime":603.92,"body":"mechanical test, I might reach"},{"speaker":"Aaron Moncur","startTime":601.13,"endTime":603.92,"body":"out to you and you would put me"},{"speaker":"Aaron Moncur","startTime":603.92,"endTime":608.0,"body":"in touch with XYZ testing lab in"},{"speaker":"Aaron Moncur","startTime":603.92,"endTime":608.0,"body":"my area that has Shimadzu"},{"speaker":"Aaron Moncur","startTime":608.0,"endTime":608.6,"body":"equipment."},{"speaker":"William Gabler","startTime":609.11,"endTime":609.14,"body":"Uh-huh."},{"speaker":"Aaron Moncur","startTime":609.47,"endTime":612.38,"body":"Got it. Now, it"},{"speaker":"Aaron Moncur","startTime":609.47,"endTime":612.38,"body":"seems like you serve as kind of"},{"speaker":"Aaron Moncur","startTime":612.41,"endTime":620.6,"body":"two separate classes or groups"},{"speaker":"Aaron Moncur","startTime":612.41,"endTime":620.6,"body":"of customers. One is kind of the"},{"speaker":"Aaron Moncur","startTime":620.6,"endTime":624.71,"body":"scientist sphere, and then the"},{"speaker":"Aaron Moncur","startTime":620.6,"endTime":624.71,"body":"other one is more the"},{"speaker":"Aaron Moncur","startTime":624.71,"endTime":627.83,"body":"engineering sphere, is that more"},{"speaker":"Aaron Moncur","startTime":624.71,"endTime":627.83,"body":"or less accurate?"},{"speaker":"William Gabler","startTime":672.0899999999999,"endTime":674.1300000000001,"body":"Um, yeah, you"},{"speaker":"William Gabler","startTime":672.0899999999999,"endTime":674.1300000000001,"body":"could make that distinction,"},{"speaker":"William Gabler","startTime":674.1300000000001,"endTime":678.9000000000001,"body":"although, you know, it's, it's"},{"speaker":"William Gabler","startTime":674.1300000000001,"endTime":678.9000000000001,"body":"interesting to see the different"},{"speaker":"William Gabler","startTime":679.71,"endTime":682.8299999999999,"body":"kind of environments that"},{"speaker":"William Gabler","startTime":679.71,"endTime":682.8299999999999,"body":"especially our test frames are"},{"speaker":"William Gabler","startTime":682.8299999999999,"endTime":686.25,"body":"used in there often, there's"},{"speaker":"William Gabler","startTime":682.8299999999999,"endTime":686.25,"body":"sometimes in in quality"},{"speaker":"William Gabler","startTime":686.28,"endTime":691.44,"body":"assurance labs, which are nice"},{"speaker":"William Gabler","startTime":686.28,"endTime":691.44,"body":"and clean, but then, you know,"},{"speaker":"William Gabler","startTime":691.44,"endTime":696.9000000000001,"body":"some some like automotive labs,"},{"speaker":"William Gabler","startTime":691.44,"endTime":696.9000000000001,"body":"I'm thinking of a customer, that"},{"speaker":"William Gabler","startTime":696.9300000000001,"endTime":702.3299999999999,"body":"customer that makes rubber"},{"speaker":"William Gabler","startTime":696.9300000000001,"endTime":702.3299999999999,"body":"components, automotive supplier,"},{"speaker":"William Gabler","startTime":702.45,"endTime":705.5999999999999,"body":"and there, it's the test frame"},{"speaker":"William Gabler","startTime":702.45,"endTime":705.5999999999999,"body":"is basically on this factory"},{"speaker":"William Gabler","startTime":705.5999999999999,"endTime":710.28,"body":"floor where they're pressing and"},{"speaker":"William Gabler","startTime":705.5999999999999,"endTime":710.28,"body":"curing these these rubber"},{"speaker":"William Gabler","startTime":710.31,"endTime":713.49,"body":"components. And it's, it's"},{"speaker":"William Gabler","startTime":710.31,"endTime":713.49,"body":"smoky, and it smells and and"},{"speaker":"William Gabler","startTime":713.49,"endTime":716.49,"body":"then they throw it on the test"},{"speaker":"William Gabler","startTime":713.49,"endTime":716.49,"body":"frame and pull it apart. And,"},{"speaker":"William Gabler","startTime":716.6400000000001,"endTime":718.74,"body":"you know, rubber flies"},{"speaker":"William Gabler","startTime":716.6400000000001,"endTime":718.74,"body":"everywhere. And it's it's"},{"speaker":"William Gabler","startTime":718.74,"endTime":724.44,"body":"pretty, pretty intense usage."},{"speaker":"William Gabler","startTime":718.74,"endTime":724.44,"body":"And so, yeah, we kind of span"},{"speaker":"William Gabler","startTime":724.44,"endTime":728.1300000000001,"body":"both, both. spectrums, I'd say,"},{"speaker":"William Gabler","startTime":724.44,"endTime":728.1300000000001,"body":"but..."},{"speaker":"Aaron Moncur","startTime":728.1600000000001,"endTime":731.49,"body":"cool. Now, let's"},{"speaker":"Aaron Moncur","startTime":728.1600000000001,"endTime":731.49,"body":"get really basic here. I'm"},{"speaker":"Aaron Moncur","startTime":731.49,"endTime":734.46,"body":"guessing that most people"},{"speaker":"Aaron Moncur","startTime":731.49,"endTime":734.46,"body":"listening to this know what a"},{"speaker":"Aaron Moncur","startTime":734.46,"endTime":736.8,"body":"test frame is, but there might"},{"speaker":"Aaron Moncur","startTime":734.46,"endTime":736.8,"body":"be a few people who don't really"},{"speaker":"Aaron Moncur","startTime":736.8,"endTime":740.6400000000001,"body":"understand what that is. So when"},{"speaker":"Aaron Moncur","startTime":736.8,"endTime":740.6400000000001,"body":"we talk about test frames, can"},{"speaker":"Aaron Moncur","startTime":740.6400000000001,"endTime":742.95,"body":"you explain a little bit about"},{"speaker":"Aaron Moncur","startTime":740.6400000000001,"endTime":742.95,"body":"what that means?"},{"speaker":"William Gabler","startTime":743.04,"endTime":745.26,"body":"Sure. Yeah,"},{"speaker":"William Gabler","startTime":743.04,"endTime":745.26,"body":"that's a, that's a good"},{"speaker":"William Gabler","startTime":745.26,"endTime":749.3699999999999,"body":"question. And they go by a lot"},{"speaker":"William Gabler","startTime":745.26,"endTime":749.3699999999999,"body":"of different names, too. So some"},{"speaker":"William Gabler","startTime":749.3699999999999,"endTime":752.6099999999999,"body":"people call them test frames,"},{"speaker":"William Gabler","startTime":749.3699999999999,"endTime":752.6099999999999,"body":"some people use, you know, you"},{"speaker":"William Gabler","startTime":752.6099999999999,"endTime":756.45,"body":"know, use the name in strong"},{"speaker":"William Gabler","startTime":752.6099999999999,"endTime":756.45,"body":"because that's the brand that"},{"speaker":"William Gabler","startTime":756.45,"endTime":757.95,"body":"they're familiar with. We call"},{"speaker":"William Gabler","startTime":756.45,"endTime":757.95,"body":"it..."},{"speaker":"Aaron Moncur","startTime":757.98,"endTime":758.79,"body":"Kleenex. Right?"},{"speaker":"William Gabler","startTime":758.79,"endTime":762.3299999999999,"body":"Exactly. But we"},{"speaker":"William Gabler","startTime":758.79,"endTime":762.3299999999999,"body":"call them universal test"},{"speaker":"William Gabler","startTime":762.3599999999999,"endTime":770.7,"body":"machines. And the basic idea is"},{"speaker":"William Gabler","startTime":762.3599999999999,"endTime":770.7,"body":"that you have, so there's two"},{"speaker":"William Gabler","startTime":770.7,"endTime":773.6700000000001,"body":"types. They're either"},{"speaker":"William Gabler","startTime":770.7,"endTime":773.6700000000001,"body":"hydraulically, actuated, or"},{"speaker":"William Gabler","startTime":773.73,"endTime":777.1500000000001,"body":"electromechanical. And"},{"speaker":"William Gabler","startTime":773.73,"endTime":777.1500000000001,"body":"basically, with the, say,"},{"speaker":"William Gabler","startTime":777.1500000000001,"endTime":778.8299999999999,"body":"starting with the"},{"speaker":"William Gabler","startTime":777.1500000000001,"endTime":778.8299999999999,"body":"electromechanical one, you"},{"speaker":"William Gabler","startTime":778.8299999999999,"endTime":783.3599999999999,"body":"basically have a servo motor,"},{"speaker":"William Gabler","startTime":778.8299999999999,"endTime":783.3599999999999,"body":"which is turning a column, which"},{"speaker":"William Gabler","startTime":783.3599999999999,"endTime":787.23,"body":"is a ball screw, and that moves"},{"speaker":"William Gabler","startTime":783.3599999999999,"endTime":787.23,"body":"across, head up and down. And"},{"speaker":"William Gabler","startTime":787.23,"endTime":790.53,"body":"then mounted on that crosshead"},{"speaker":"William Gabler","startTime":787.23,"endTime":790.53,"body":"is a load cell, which is going"},{"speaker":"William Gabler","startTime":790.53,"endTime":793.8299999999999,"body":"to measure the force that's"},{"speaker":"William Gabler","startTime":790.53,"endTime":793.8299999999999,"body":"being applied. So you basically"},{"speaker":"William Gabler","startTime":793.8299999999999,"endTime":797.6700000000001,"body":"have a way to, to either apply a"},{"speaker":"William Gabler","startTime":793.8299999999999,"endTime":797.6700000000001,"body":"tensile or compressive force,"},{"speaker":"William Gabler","startTime":797.9100000000001,"endTime":802.23,"body":"and you have the ability to"},{"speaker":"William Gabler","startTime":797.9100000000001,"endTime":802.23,"body":"measure how far that cross had"},{"speaker":"William Gabler","startTime":802.23,"endTime":805.71,"body":"moved, and then how much force"},{"speaker":"William Gabler","startTime":802.23,"endTime":805.71,"body":"it applied. And then between"},{"speaker":"William Gabler","startTime":805.71,"endTime":809.6099999999999,"body":"that, within that test space"},{"speaker":"William Gabler","startTime":805.71,"endTime":809.6099999999999,"body":"between the load cell and the"},{"speaker":"William Gabler","startTime":809.6700000000001,"endTime":814.02,"body":"table, you know, you can attach"},{"speaker":"William Gabler","startTime":809.6700000000001,"endTime":814.02,"body":"hundreds of different types of"},{"speaker":"William Gabler","startTime":814.02,"endTime":816.3,"body":"accessories. So that's why they"},{"speaker":"William Gabler","startTime":814.02,"endTime":816.3,"body":"call them universal test"},{"speaker":"William Gabler","startTime":816.3,"endTime":819.1800000000001,"body":"machines, which is kind of a"},{"speaker":"William Gabler","startTime":816.3,"endTime":819.1800000000001,"body":"ludicrous title to say, you"},{"speaker":"William Gabler","startTime":819.1800000000001,"endTime":822.6600000000001,"body":"know, something that can test"},{"speaker":"William Gabler","startTime":819.1800000000001,"endTime":822.6600000000001,"body":"anything, but basically anything"},{"speaker":"William Gabler","startTime":822.6600000000001,"endTime":825.81,"body":"you can fit in there that you"},{"speaker":"William Gabler","startTime":822.6600000000001,"endTime":825.81,"body":"can grip, you can pull apart, or"},{"speaker":"William Gabler","startTime":825.81,"endTime":829.71,"body":"press and measure the force. And"},{"speaker":"William Gabler","startTime":825.81,"endTime":829.71,"body":"so, so what does that actually"},{"speaker":"William Gabler","startTime":829.71,"endTime":833.52,"body":"tell you? So, the most common"},{"speaker":"William Gabler","startTime":829.71,"endTime":833.52,"body":"types of tests that people are"},{"speaker":"William Gabler","startTime":833.52,"endTime":836.52,"body":"familiar with is, say you're"},{"speaker":"William Gabler","startTime":833.52,"endTime":836.52,"body":"doing a tensile test on a"},{"speaker":"William Gabler","startTime":836.52,"endTime":842.25,"body":"material, you're pulling it"},{"speaker":"William Gabler","startTime":836.52,"endTime":842.25,"body":"apart, you know, the the stress"},{"speaker":"William Gabler","startTime":842.25,"endTime":845.19,"body":"that you're applying to the"},{"speaker":"William Gabler","startTime":842.25,"endTime":845.19,"body":"material and the displacement."},{"speaker":"William Gabler","startTime":845.19,"endTime":849.1199999999999,"body":"And so, you get something called"},{"speaker":"William Gabler","startTime":845.19,"endTime":849.1199999999999,"body":"a stress strain curve for that"},{"speaker":"William Gabler","startTime":849.1199999999999,"endTime":852.78,"body":"material, which tells you some"},{"speaker":"William Gabler","startTime":849.1199999999999,"endTime":852.78,"body":"very basic fundamental material"},{"speaker":"William Gabler","startTime":852.78,"endTime":857.01,"body":"properties. So, what is the"},{"speaker":"William Gabler","startTime":852.78,"endTime":857.01,"body":"strength required to to stretch"},{"speaker":"William Gabler","startTime":857.01,"endTime":861.69,"body":"the material and at what force"},{"speaker":"William Gabler","startTime":857.01,"endTime":861.69,"body":"does it break. So so it is used"},{"speaker":"William Gabler","startTime":861.69,"endTime":865.8299999999999,"body":"to, to characterize some very"},{"speaker":"William Gabler","startTime":861.69,"endTime":865.8299999999999,"body":"fundamental material properties."},{"speaker":"William Gabler","startTime":866.31,"endTime":869.9100000000001,"body":"But then it can also be used to"},{"speaker":"William Gabler","startTime":866.31,"endTime":869.9100000000001,"body":"basically test the strength of,"},{"speaker":"William Gabler","startTime":869.94,"endTime":872.8199999999999,"body":"of, like I said, anything that"},{"speaker":"William Gabler","startTime":869.94,"endTime":872.8199999999999,"body":"you can fit in there, so you can"},{"speaker":"William Gabler","startTime":872.8199999999999,"endTime":877.1099999999999,"body":"put in bending jigs to get a"},{"speaker":"William Gabler","startTime":872.8199999999999,"endTime":877.1099999999999,"body":"bending strength, you can put in"},{"speaker":"William Gabler","startTime":877.1099999999999,"endTime":880.8299999999999,"body":"compression plates to get a"},{"speaker":"William Gabler","startTime":877.1099999999999,"endTime":880.8299999999999,"body":"compressive strength, or you can"},{"speaker":"William Gabler","startTime":881.0699999999999,"endTime":884.46,"body":"get some very complex jigs,"},{"speaker":"William Gabler","startTime":881.0699999999999,"endTime":884.46,"body":"which I think is what was your"},{"speaker":"William Gabler","startTime":884.46,"endTime":887.49,"body":"familiar with, and you kind of"},{"speaker":"William Gabler","startTime":884.46,"endTime":887.49,"body":"specializes, and is testing"},{"speaker":"William Gabler","startTime":887.49,"endTime":891.6600000000001,"body":"actual components. So how much"},{"speaker":"William Gabler","startTime":887.49,"endTime":891.6600000000001,"body":"force does it take to twist this"},{"speaker":"William Gabler","startTime":891.6600000000001,"endTime":897.0899999999999,"body":"part until it breaks? Or? Here's"},{"speaker":"William Gabler","startTime":891.6600000000001,"endTime":897.0899999999999,"body":"an interesting customer,"},{"speaker":"William Gabler","startTime":897.0899999999999,"endTime":900.54,"body":"actually, it's a company that"},{"speaker":"William Gabler","startTime":897.0899999999999,"endTime":900.54,"body":"makes the whole steering wheel"},{"speaker":"William Gabler","startTime":900.54,"endTime":905.19,"body":"assembly for a car and they have"},{"speaker":"William Gabler","startTime":900.54,"endTime":905.19,"body":"basically created this table"},{"speaker":"William Gabler","startTime":905.19,"endTime":908.8499999999999,"body":"where they can mount the actual"},{"speaker":"William Gabler","startTime":905.19,"endTime":908.8499999999999,"body":"steering wheel assembly, and"},{"speaker":"William Gabler","startTime":908.8499999999999,"endTime":912.9000000000001,"body":"they compress it and bend it,"},{"speaker":"William Gabler","startTime":908.8499999999999,"endTime":912.9000000000001,"body":"and basically 1020 different"},{"speaker":"William Gabler","startTime":912.9000000000001,"endTime":915.81,"body":"orientations. And there's"},{"speaker":"William Gabler","startTime":912.9000000000001,"endTime":915.81,"body":"actually specifications for"},{"speaker":"William Gabler","startTime":915.81,"endTime":919.02,"body":"those. So they say, you know,"},{"speaker":"William Gabler","startTime":915.81,"endTime":919.02,"body":"this part is good because we"},{"speaker":"William Gabler","startTime":919.02,"endTime":922.8,"body":"tested it. We tested this lot"},{"speaker":"William Gabler","startTime":919.02,"endTime":922.8,"body":"and 20 different ways and it"},{"speaker":"William Gabler","startTime":922.8,"endTime":923.52,"body":"didn't fail."},{"speaker":"Aaron Moncur","startTime":923.97,"endTime":926.46,"body":"Yeah, some people"},{"speaker":"Aaron Moncur","startTime":923.97,"endTime":926.46,"body":"might not realize probably most"},{"speaker":"Aaron Moncur","startTime":926.46,"endTime":930.06,"body":"engineers realize this, but I"},{"speaker":"Aaron Moncur","startTime":926.46,"endTime":930.06,"body":"don't know a lay person might"},{"speaker":"Aaron Moncur","startTime":930.06,"endTime":935.4000000000001,"body":"not realize how a product is"},{"speaker":"Aaron Moncur","startTime":930.06,"endTime":935.4000000000001,"body":"tested to ensure its its"},{"speaker":"Aaron Moncur","startTime":935.4000000000001,"endTime":940.0799999999999,"body":"performance meets its intended"},{"speaker":"Aaron Moncur","startTime":935.4000000000001,"endTime":940.0799999999999,"body":"specifications. And oftentimes,"},{"speaker":"Aaron Moncur","startTime":940.0799999999999,"endTime":943.53,"body":"it's one of these universal"},{"speaker":"Aaron Moncur","startTime":940.0799999999999,"endTime":943.53,"body":"testing machines or these test"},{"speaker":"Aaron Moncur","startTime":943.53,"endTime":947.3399999999999,"body":"frames. That applies those"},{"speaker":"Aaron Moncur","startTime":943.53,"endTime":947.3399999999999,"body":"loads, and moves the parts"},{"speaker":"Aaron Moncur","startTime":947.3399999999999,"endTime":950.8199999999999,"body":"through their trajectories. I"},{"speaker":"Aaron Moncur","startTime":947.3399999999999,"endTime":950.8199999999999,"body":"know a lot of the fixtures that"},{"speaker":"Aaron Moncur","startTime":950.8199999999999,"endTime":955.1099999999999,"body":"we do get mounted into one of"},{"speaker":"Aaron Moncur","startTime":950.8199999999999,"endTime":955.1099999999999,"body":"these test frames. And people"},{"speaker":"Aaron Moncur","startTime":955.1099999999999,"endTime":957.9000000000001,"body":"might wonder, Well, you know,"},{"speaker":"Aaron Moncur","startTime":955.1099999999999,"endTime":957.9000000000001,"body":"why would you want to measure"},{"speaker":"Aaron Moncur","startTime":957.9000000000001,"endTime":960.4200000000001,"body":"force in distance? Like, what's"},{"speaker":"Aaron Moncur","startTime":957.9000000000001,"endTime":960.4200000000001,"body":"the practical application of"},{"speaker":"Aaron Moncur","startTime":960.4200000000001,"endTime":963.24,"body":"that, and there are so many"},{"speaker":"Aaron Moncur","startTime":960.4200000000001,"endTime":963.24,"body":"different practical"},{"speaker":"Aaron Moncur","startTime":963.24,"endTime":967.98,"body":"applications. I mean, one that"},{"speaker":"Aaron Moncur","startTime":963.24,"endTime":967.98,"body":"we did recently was a customer"},{"speaker":"Aaron Moncur","startTime":967.98,"endTime":972.9300000000001,"body":"needed to measure the force"},{"speaker":"Aaron Moncur","startTime":967.98,"endTime":972.9300000000001,"body":"required to push a trigger on a"},{"speaker":"Aaron Moncur","startTime":973.26,"endTime":977.5799999999999,"body":"laparoscopic medical device. And"},{"speaker":"Aaron Moncur","startTime":973.26,"endTime":977.5799999999999,"body":"they needed to ensure that all"},{"speaker":"Aaron Moncur","startTime":977.5799999999999,"endTime":980.8199999999999,"body":"of their devices were performing"},{"speaker":"Aaron Moncur","startTime":977.5799999999999,"endTime":980.8199999999999,"body":"the same way. And you can't just"},{"speaker":"Aaron Moncur","startTime":980.8199999999999,"endTime":983.97,"body":"have a person like push with"},{"speaker":"Aaron Moncur","startTime":980.8199999999999,"endTime":983.97,"body":"their finger to measure that"},{"speaker":"Aaron Moncur","startTime":983.97,"endTime":986.4000000000001,"body":"right? And say, yeah, this feels"},{"speaker":"Aaron Moncur","startTime":983.97,"endTime":986.4000000000001,"body":"about the same Oh, yeah, this"},{"speaker":"Aaron Moncur","startTime":986.4000000000001,"endTime":988.8599999999999,"body":"one feels about the same too,"},{"speaker":"Aaron Moncur","startTime":986.4000000000001,"endTime":988.8599999999999,"body":"you actually have to measure"},{"speaker":"Aaron Moncur","startTime":988.8599999999999,"endTime":991.98,"body":"that and gather data. And using"},{"speaker":"Aaron Moncur","startTime":988.8599999999999,"endTime":991.98,"body":"these test frames, you can"},{"speaker":"Aaron Moncur","startTime":991.98,"endTime":994.95,"body":"actually gather that data and"},{"speaker":"Aaron Moncur","startTime":991.98,"endTime":994.95,"body":"compare, you know, however many"},{"speaker":"Aaron Moncur","startTime":994.95,"endTime":999.51,"body":"you want 10s, hundreds 1000s of"},{"speaker":"Aaron Moncur","startTime":994.95,"endTime":999.51,"body":"different triggers on all these"},{"speaker":"Aaron Moncur","startTime":999.51,"endTime":1004.52,"body":"different medical devices and"},{"speaker":"Aaron Moncur","startTime":999.51,"endTime":1004.52,"body":"say, Yep, 98% of these performed"},{"speaker":"Aaron Moncur","startTime":1004.52,"endTime":1007.0699999999999,"body":"the same, they pass ship them"},{"speaker":"Aaron Moncur","startTime":1004.52,"endTime":1007.0699999999999,"body":"out, let's sell those. But these"},{"speaker":"Aaron Moncur","startTime":1007.0699999999999,"endTime":1010.28,"body":"2% Yeah, we found some problems"},{"speaker":"Aaron Moncur","startTime":1007.0699999999999,"endTime":1010.28,"body":"with these. And you can actually"},{"speaker":"Aaron Moncur","startTime":1010.28,"endTime":1011.5999999999999,"body":"catch problems and things like"},{"speaker":"Aaron Moncur","startTime":1010.28,"endTime":1011.5999999999999,"body":"that."},{"speaker":"William Gabler","startTime":1011.6300000000001,"endTime":1013.46,"body":"Yeah. And yeah,"},{"speaker":"William Gabler","startTime":1011.6300000000001,"endTime":1013.46,"body":"that's something I didn't"},{"speaker":"William Gabler","startTime":1013.52,"endTime":1017.1199999999999,"body":"mention. But the the scale of"},{"speaker":"William Gabler","startTime":1013.52,"endTime":1017.1199999999999,"body":"these instruments can vary"},{"speaker":"William Gabler","startTime":1017.1199999999999,"endTime":1021.29,"body":"widely to sell at the lower end,"},{"speaker":"William Gabler","startTime":1017.1199999999999,"endTime":1021.29,"body":"we make a tabletop tester that"},{"speaker":"William Gabler","startTime":1021.29,"endTime":1023.78,"body":"can you can put a load cell on"},{"speaker":"William Gabler","startTime":1021.29,"endTime":1023.78,"body":"there that can measure, you"},{"speaker":"William Gabler","startTime":1023.78,"endTime":1027.5,"body":"know, milligrams of force. And"},{"speaker":"William Gabler","startTime":1023.78,"endTime":1027.5,"body":"then we make these four model"},{"speaker":"William Gabler","startTime":1027.5,"endTime":1031.4,"body":"hydraulic systems on the higher"},{"speaker":"William Gabler","startTime":1027.5,"endTime":1031.4,"body":"end that can test you know, 10s"},{"speaker":"William Gabler","startTime":1031.4,"endTime":1034.88,"body":"of 1000s of pounds. Wow. So"},{"speaker":"William Gabler","startTime":1031.4,"endTime":1034.88,"body":"depending on what you're"},{"speaker":"William Gabler","startTime":1034.88,"endTime":1037.13,"body":"testing, and it's so it's,"},{"speaker":"William Gabler","startTime":1034.88,"endTime":1037.13,"body":"that's another thing that's"},{"speaker":"William Gabler","startTime":1037.13,"endTime":1040.1,"body":"interesting, that kind of the"},{"speaker":"William Gabler","startTime":1037.13,"endTime":1040.1,"body":"contrast of we had one"},{"speaker":"William Gabler","startTime":1040.16,"endTime":1045.95,"body":"application where it's a small"},{"speaker":"William Gabler","startTime":1040.16,"endTime":1045.95,"body":"probe that's about the size of"},{"speaker":"William Gabler","startTime":1045.95,"endTime":1049.34,"body":"the human finger that pushes"},{"speaker":"William Gabler","startTime":1045.95,"endTime":1049.34,"body":"down on pieces of leather and"},{"speaker":"William Gabler","startTime":1049.34,"endTime":1052.28,"body":"foam, and it's supposed to"},{"speaker":"William Gabler","startTime":1049.34,"endTime":1052.28,"body":"replicate the basically the"},{"speaker":"William Gabler","startTime":1052.28,"endTime":1057.56,"body":"force of the sensation of"},{"speaker":"William Gabler","startTime":1052.28,"endTime":1057.56,"body":"pressing on this, this leather."},{"speaker":"William Gabler","startTime":1057.86,"endTime":1063.35,"body":"So it's actually mimics a"},{"speaker":"William Gabler","startTime":1057.86,"endTime":1063.35,"body":"tactile, you know, sensation."},{"speaker":"William Gabler","startTime":1063.56,"endTime":1067.4,"body":"And they, we also use those"},{"speaker":"William Gabler","startTime":1063.56,"endTime":1067.4,"body":"smaller ones for food texture"},{"speaker":"William Gabler","startTime":1067.4,"endTime":1070.5800000000002,"body":"measurement. So you can, you"},{"speaker":"William Gabler","startTime":1067.4,"endTime":1070.5800000000002,"body":"know, have a probe that kind of"},{"speaker":"William Gabler","startTime":1070.5800000000002,"endTime":1074.6000000000001,"body":"mimics the force of chewing of"},{"speaker":"William Gabler","startTime":1070.5800000000002,"endTime":1074.6000000000001,"body":"food. And researchers use that"},{"speaker":"William Gabler","startTime":1074.66,"endTime":1077.42,"body":"both for quality assurance, but"},{"speaker":"William Gabler","startTime":1074.66,"endTime":1077.42,"body":"also like actually developing,"},{"speaker":"William Gabler","startTime":1077.5700000000002,"endTime":1079.7,"body":"you know, different food"},{"speaker":"William Gabler","startTime":1077.5700000000002,"endTime":1079.7,"body":"products."},{"speaker":"Aaron Moncur","startTime":1079.97,"endTime":1082.88,"body":"Oh, fascinating."},{"speaker":"Aaron Moncur","startTime":1079.97,"endTime":1082.88,"body":"So they're measuring the force"},{"speaker":"Aaron Moncur","startTime":1082.88,"endTime":1088.6100000000001,"body":"it requires to bite down on a"},{"speaker":"Aaron Moncur","startTime":1082.88,"endTime":1088.6100000000001,"body":"food or chew some food. And I"},{"speaker":"Aaron Moncur","startTime":1088.64,"endTime":1092.27,"body":"assume they, at least in part,"},{"speaker":"Aaron Moncur","startTime":1088.64,"endTime":1092.27,"body":"let's use that data to refine"},{"speaker":"Aaron Moncur","startTime":1092.45,"endTime":1094.91,"body":"their product, which in this"},{"speaker":"Aaron Moncur","startTime":1092.45,"endTime":1094.91,"body":"case, is some kind of food"},{"speaker":"Aaron Moncur","startTime":1094.91,"endTime":1095.21,"body":"right?"},{"speaker":"William Gabler","startTime":1095.39,"endTime":1098.6000000000001,"body":"Exactly. Yeah."},{"speaker":"William Gabler","startTime":1095.39,"endTime":1098.6000000000001,"body":"That's all that's, that's always"},{"speaker":"William Gabler","startTime":1098.6000000000001,"endTime":1101.3,"body":"an interesting field of science,"},{"speaker":"William Gabler","startTime":1098.6000000000001,"endTime":1101.3,"body":"too, is when you're trying to"},{"speaker":"William Gabler","startTime":1102.0800000000002,"endTime":1108.8,"body":"kind of replicate a subjective"},{"speaker":"William Gabler","startTime":1102.0800000000002,"endTime":1108.8,"body":"or sensory experience. Because,"},{"speaker":"William Gabler","startTime":1108.8,"endTime":1111.89,"body":"you know, it's, it's not, you"},{"speaker":"William Gabler","startTime":1108.8,"endTime":1111.89,"body":"can't predictively you know,"},{"speaker":"William Gabler","startTime":1111.89,"endTime":1115.8500000000001,"body":"have, you know, someone sitting"},{"speaker":"William Gabler","startTime":1111.89,"endTime":1115.8500000000001,"body":"there chewing on a piece of food"},{"speaker":"William Gabler","startTime":1115.8500000000001,"endTime":1118.79,"body":"and say, is that one softer? Is"},{"speaker":"William Gabler","startTime":1115.8500000000001,"endTime":1118.79,"body":"that one harder? No, you want to"},{"speaker":"William Gabler","startTime":1118.79,"endTime":1121.25,"body":"have a, you know, an objective,"},{"speaker":"William Gabler","startTime":1118.79,"endTime":1121.25,"body":"repeatable measurement."},{"speaker":"Aaron Moncur","startTime":1122.66,"endTime":1125.63,"body":"Fascinating. I had"},{"speaker":"Aaron Moncur","startTime":1122.66,"endTime":1125.63,"body":"never considered that before"},{"speaker":"Aaron Moncur","startTime":1125.63,"endTime":1128.27,"body":"that. There's some food"},{"speaker":"Aaron Moncur","startTime":1125.63,"endTime":1128.27,"body":"scientist out there that wants"},{"speaker":"Aaron Moncur","startTime":1128.27,"endTime":1132.98,"body":"to know, how crunchy their"},{"speaker":"Aaron Moncur","startTime":1128.27,"endTime":1132.98,"body":"product is. And they're probably"},{"speaker":"Aaron Moncur","startTime":1132.98,"endTime":1136.8200000000002,"body":"using some kind of test frame to"},{"speaker":"Aaron Moncur","startTime":1132.98,"endTime":1136.8200000000002,"body":"measure that. How interesting,"},{"speaker":"Aaron Moncur","startTime":1136.8200000000002,"endTime":1139.91,"body":"huh? Yeah, we can all show on"},{"speaker":"Aaron Moncur","startTime":1136.8200000000002,"endTime":1139.91,"body":"rock candy everyday. Right."},{"speaker":"William Gabler","startTime":1140.0,"endTime":1142.76,"body":"And to that,"},{"speaker":"William Gabler","startTime":1140.0,"endTime":1142.76,"body":"actually, I meant to mention"},{"speaker":"William Gabler","startTime":1142.76,"endTime":1147.02,"body":"this too, I've kind of got a"},{"speaker":"William Gabler","startTime":1142.76,"endTime":1147.02,"body":"running list of ASDM standards,"},{"speaker":"William Gabler","startTime":1147.02,"endTime":1150.26,"body":"you know, it's an organization"},{"speaker":"William Gabler","startTime":1147.02,"endTime":1150.26,"body":"that makes test standards for"},{"speaker":"William Gabler","startTime":1150.26,"endTime":1153.47,"body":"different industries, that"},{"speaker":"William Gabler","startTime":1150.26,"endTime":1153.47,"body":"reference universal test"},{"speaker":"William Gabler","startTime":1153.47,"endTime":1157.1000000000001,"body":"machines, and my list is at"},{"speaker":"William Gabler","startTime":1153.47,"endTime":1157.1000000000001,"body":"about 600 different test"},{"speaker":"William Gabler","startTime":1157.1000000000001,"endTime":1157.79,"body":"standards."},{"speaker":"Aaron Moncur","startTime":1158.06,"endTime":1163.31,"body":"Wow, that's a lot"},{"speaker":"Aaron Moncur","startTime":1158.06,"endTime":1163.31,"body":"of test standards. What? What"},{"speaker":"Aaron Moncur","startTime":1163.31,"endTime":1167.9,"body":"are the applications for using"},{"speaker":"Aaron Moncur","startTime":1163.31,"endTime":1167.9,"body":"X-ray fluorescence? X and X-ray"},{"speaker":"Aaron Moncur","startTime":1167.9,"endTime":1172.28,"body":"diffraction? These are two of"},{"speaker":"Aaron Moncur","startTime":1167.9,"endTime":1172.28,"body":"the technologies I saw on the"},{"speaker":"Aaron Moncur","startTime":1172.28,"endTime":1175.52,"body":"Shimadzu website that I'm not"},{"speaker":"Aaron Moncur","startTime":1172.28,"endTime":1175.52,"body":"really familiar with, how are"},{"speaker":"Aaron Moncur","startTime":1175.52,"endTime":1176.3,"body":"those used?"},{"speaker":"William Gabler","startTime":1176.39,"endTime":1180.71,"body":"Sure. Yeah, and"},{"speaker":"William Gabler","startTime":1176.39,"endTime":1180.71,"body":"that's not my specialty. But but"},{"speaker":"William Gabler","startTime":1180.71,"endTime":1184.52,"body":"I have used those instruments, I"},{"speaker":"William Gabler","startTime":1180.71,"endTime":1184.52,"body":"can speak to that. So X-ray"},{"speaker":"William Gabler","startTime":1184.52,"endTime":1188.54,"body":"fluorescence is what's called an"},{"speaker":"William Gabler","startTime":1184.52,"endTime":1188.54,"body":"elemental spectroscopy"},{"speaker":"William Gabler","startTime":1189.56,"endTime":1194.45,"body":"technique. So it turns out that"},{"speaker":"William Gabler","startTime":1189.56,"endTime":1194.45,"body":"if you shoot an X-ray had a"},{"speaker":"William Gabler","startTime":1194.45,"endTime":1199.28,"body":"material, it'll actually, it'll"},{"speaker":"William Gabler","startTime":1194.45,"endTime":1199.28,"body":"be just that the right energy is"},{"speaker":"William Gabler","startTime":1199.28,"endTime":1203.9,"body":"be able to knock out an electron"},{"speaker":"William Gabler","startTime":1199.28,"endTime":1203.9,"body":"within the electron shell of an"},{"speaker":"William Gabler","startTime":1203.9,"endTime":1207.5,"body":"element. And then that causes"},{"speaker":"William Gabler","startTime":1203.9,"endTime":1207.5,"body":"the higher electron to drop down"},{"speaker":"William Gabler","startTime":1207.5,"endTime":1211.04,"body":"and take its place. And when"},{"speaker":"William Gabler","startTime":1207.5,"endTime":1211.04,"body":"that happens, the element"},{"speaker":"William Gabler","startTime":1211.13,"endTime":1215.42,"body":"releases an X-ray. And that"},{"speaker":"William Gabler","startTime":1211.13,"endTime":1215.42,"body":"X-ray has a very has very"},{"speaker":"William Gabler","startTime":1215.42,"endTime":1219.68,"body":"specific energy. And you can use"},{"speaker":"William Gabler","startTime":1215.42,"endTime":1219.68,"body":"that to identify the exact"},{"speaker":"William Gabler","startTime":1219.68,"endTime":1222.95,"body":"element that's in there. So the"},{"speaker":"William Gabler","startTime":1219.68,"endTime":1222.95,"body":"way that those instruments work"},{"speaker":"William Gabler","startTime":1222.95,"endTime":1226.25,"body":"is you bombard a material with x"},{"speaker":"William Gabler","startTime":1222.95,"endTime":1226.25,"body":"rays, and then at a different"},{"speaker":"William Gabler","startTime":1226.25,"endTime":1229.31,"body":"angle, measure the X-rays that"},{"speaker":"William Gabler","startTime":1226.25,"endTime":1229.31,"body":"are coming off of it and you get"},{"speaker":"William Gabler","startTime":1229.31,"endTime":1232.4,"body":"a spectrum. That's basically a"},{"speaker":"William Gabler","startTime":1229.31,"endTime":1232.4,"body":"fingerprint of the elements"},{"speaker":"William Gabler","startTime":1232.43,"endTime":1233.63,"body":"present and material."},{"speaker":"Aaron Moncur","startTime":1234.05,"endTime":1236.45,"body":"So fascinating. I"},{"speaker":"Aaron Moncur","startTime":1234.05,"endTime":1236.45,"body":"never knew how that worked."},{"speaker":"William Gabler","startTime":1236.48,"endTime":1238.46,"body":"Yeah, that's,"},{"speaker":"William Gabler","startTime":1236.48,"endTime":1238.46,"body":"that's one of those things. It's"},{"speaker":"William Gabler","startTime":1238.46,"endTime":1243.1100000000001,"body":"like it's kind of like magic."},{"speaker":"William Gabler","startTime":1238.46,"endTime":1243.1100000000001,"body":"You can you know, put a totally"},{"speaker":"William Gabler","startTime":1243.1100000000001,"endTime":1247.49,"body":"unknown material on there, and"},{"speaker":"William Gabler","startTime":1243.1100000000001,"endTime":1247.49,"body":"it can tell you the composite or"},{"speaker":"William Gabler","startTime":1247.49,"endTime":1250.52,"body":"the elemental composition. So"},{"speaker":"William Gabler","startTime":1247.49,"endTime":1250.52,"body":"you can identify different"},{"speaker":"William Gabler","startTime":1250.8500000000001,"endTime":1255.29,"body":"alloys of metals, you know,"},{"speaker":"William Gabler","startTime":1250.8500000000001,"endTime":1255.29,"body":"different inorganic compounds,"},{"speaker":"William Gabler","startTime":1255.53,"endTime":1257.6000000000001,"body":"so use them a lot of different"},{"speaker":"William Gabler","startTime":1255.53,"endTime":1257.6000000000001,"body":"industry."},{"speaker":"Aaron Moncur","startTime":1258.1100000000001,"endTime":1260.72,"body":"And I assume there"},{"speaker":"Aaron Moncur","startTime":1258.1100000000001,"endTime":1260.72,"body":"are databases that one can"},{"speaker":"Aaron Moncur","startTime":1260.72,"endTime":1265.4,"body":"purchase. And once they perform"},{"speaker":"Aaron Moncur","startTime":1260.72,"endTime":1265.4,"body":"their test, they can take the"},{"speaker":"Aaron Moncur","startTime":1265.4,"endTime":1267.92,"body":"results and match them up"},{"speaker":"Aaron Moncur","startTime":1265.4,"endTime":1267.92,"body":"against those databases. And"},{"speaker":"Aaron Moncur","startTime":1267.92,"endTime":1271.52,"body":"that's how, you know, this is,"},{"speaker":"Aaron Moncur","startTime":1267.92,"endTime":1271.52,"body":"you know, XYZ element and ABC"},{"speaker":"Aaron Moncur","startTime":1271.52,"endTime":1272.03,"body":"element."},{"speaker":"William Gabler","startTime":1272.6000000000001,"endTime":1276.95,"body":"Yep, got it. And"},{"speaker":"William Gabler","startTime":1272.6000000000001,"endTime":1276.95,"body":"then X-ray diffraction is a"},{"speaker":"William Gabler","startTime":1276.95,"endTime":1281.75,"body":"little bit different there,"},{"speaker":"William Gabler","startTime":1276.95,"endTime":1281.75,"body":"you're shooting again, X-rays"},{"speaker":"William Gabler","startTime":1281.8700000000001,"endTime":1288.02,"body":"added material, but within if"},{"speaker":"William Gabler","startTime":1281.8700000000001,"endTime":1288.02,"body":"the material is crystalline, the"},{"speaker":"William Gabler","startTime":1288.05,"endTime":1291.8600000000001,"body":"elements are ordered in a very"},{"speaker":"William Gabler","startTime":1288.05,"endTime":1291.8600000000001,"body":"specific lattice within, you"},{"speaker":"William Gabler","startTime":1291.8600000000001,"endTime":1294.89,"body":"know, lattice structure within"},{"speaker":"William Gabler","startTime":1291.8600000000001,"endTime":1294.89,"body":"the material. And that's the"},{"speaker":"William Gabler","startTime":1294.89,"endTime":1302.18,"body":"spacing of, of atoms causes"},{"speaker":"William Gabler","startTime":1294.89,"endTime":1302.18,"body":"X-rays, the pass through it to"},{"speaker":"William Gabler","startTime":1302.39,"endTime":1306.44,"body":"get diffracted at a very"},{"speaker":"William Gabler","startTime":1302.39,"endTime":1306.44,"body":"specific angle. So there, you"},{"speaker":"William Gabler","startTime":1306.44,"endTime":1311.78,"body":"shoot X-rays, and then you move"},{"speaker":"William Gabler","startTime":1306.44,"endTime":1311.78,"body":"your detector around a range of"},{"speaker":"William Gabler","startTime":1312.3500000000001,"endTime":1316.25,"body":"angles. And again, based off of"},{"speaker":"William Gabler","startTime":1312.3500000000001,"endTime":1316.25,"body":"those locations, you can"},{"speaker":"William Gabler","startTime":1316.25,"endTime":1319.73,"body":"identify specific crystal"},{"speaker":"William Gabler","startTime":1316.25,"endTime":1319.73,"body":"structures. So there you can"},{"speaker":"William Gabler","startTime":1319.73,"endTime":1325.67,"body":"identify, basically, not just"},{"speaker":"William Gabler","startTime":1319.73,"endTime":1325.67,"body":"the elements that are present,"},{"speaker":"William Gabler","startTime":1325.67,"endTime":1328.8200000000002,"body":"but what their orientation is."},{"speaker":"William Gabler","startTime":1325.67,"endTime":1328.8200000000002,"body":"So you can differentiate"},{"speaker":"William Gabler","startTime":1328.8200000000002,"endTime":1330.5,"body":"different, different materials."},{"speaker":"Aaron Moncur","startTime":1330.8600000000001,"endTime":1332.8700000000001,"body":"Interesting. So"},{"speaker":"Aaron Moncur","startTime":1330.8600000000001,"endTime":1332.8700000000001,"body":"both of them are used to"},{"speaker":"Aaron Moncur","startTime":1332.8700000000001,"endTime":1336.0800000000002,"body":"characterize materials, just"},{"speaker":"Aaron Moncur","startTime":1332.8700000000001,"endTime":1336.0800000000002,"body":"different methods of"},{"speaker":"Aaron Moncur","startTime":1336.0800000000002,"endTime":1339.92,"body":"characterizing the material, the"},{"speaker":"Aaron Moncur","startTime":1336.0800000000002,"endTime":1339.92,"body":"elements, and I guess, you get"},{"speaker":"Aaron Moncur","startTime":1339.92,"endTime":1345.0800000000002,"body":"slightly different information"},{"speaker":"Aaron Moncur","startTime":1339.92,"endTime":1345.0800000000002,"body":"on both of those. What, what's"},{"speaker":"Aaron Moncur","startTime":1345.0800000000002,"endTime":1347.3600000000001,"body":"the best problem that you've"},{"speaker":"Aaron Moncur","startTime":1345.0800000000002,"endTime":1347.3600000000001,"body":"helped one of your engineering"},{"speaker":"Aaron Moncur","startTime":1347.3600000000001,"endTime":1348.3200000000002,"body":"customers solve"},{"speaker":"William Gabler","startTime":1348.5900000000001,"endTime":1350.54,"body":"Oh, best"},{"speaker":"William Gabler","startTime":1348.5900000000001,"endTime":1350.54,"body":"problem?"},{"speaker":"William Gabler","startTime":1351.47,"endTime":1352.3700000000001,"body":"That's subjective."},{"speaker":"William Gabler","startTime":1355.76,"endTime":1361.01,"body":"I think just just to speak"},{"speaker":"William Gabler","startTime":1355.76,"endTime":1361.01,"body":"generally about this role, the"},{"speaker":"William Gabler","startTime":1361.19,"endTime":1367.1000000000001,"body":"it's, it's, it's satisfying, to"},{"speaker":"William Gabler","startTime":1361.19,"endTime":1367.1000000000001,"body":"just like, troubleshoot and"},{"speaker":"William Gabler","startTime":1367.1000000000001,"endTime":1369.38,"body":"solve problems. In general, I"},{"speaker":"William Gabler","startTime":1367.1000000000001,"endTime":1369.38,"body":"think that's one of the"},{"speaker":"William Gabler","startTime":1369.68,"endTime":1373.04,"body":"satisfying parts of this type of"},{"speaker":"William Gabler","startTime":1369.68,"endTime":1373.04,"body":"job is that often when people do"},{"speaker":"William Gabler","startTime":1373.04,"endTime":1376.91,"body":"come to you, they've got an"},{"speaker":"William Gabler","startTime":1373.04,"endTime":1376.91,"body":"issue. Either they don't know"},{"speaker":"William Gabler","startTime":1376.91,"endTime":1379.13,"body":"how to test something, or"},{"speaker":"William Gabler","startTime":1376.91,"endTime":1379.13,"body":"they're trying to test something"},{"speaker":"William Gabler","startTime":1379.13,"endTime":1382.31,"body":"and not getting good results."},{"speaker":"William Gabler","startTime":1379.13,"endTime":1382.31,"body":"And so the general process of"},{"speaker":"William Gabler","startTime":1382.31,"endTime":1386.21,"body":"just like helping people through"},{"speaker":"William Gabler","startTime":1382.31,"endTime":1386.21,"body":"that process is satisfying,"},{"speaker":"William Gabler","startTime":1386.21,"endTime":1389.63,"body":"because you do get to generally"},{"speaker":"William Gabler","startTime":1386.21,"endTime":1389.63,"body":"get kind of a resolution where,"},{"speaker":"William Gabler","startTime":1389.9,"endTime":1392.9,"body":"you know, at the end of the day,"},{"speaker":"William Gabler","startTime":1389.9,"endTime":1392.9,"body":"someone's getting good results."},{"speaker":"William Gabler","startTime":1392.9,"endTime":1395.1200000000001,"body":"And that's always always really"},{"speaker":"William Gabler","startTime":1392.9,"endTime":1395.1200000000001,"body":"satisfying."},{"speaker":"Aaron Moncur","startTime":1395.27,"endTime":1398.8700000000001,"body":"Let me ask you"},{"speaker":"Aaron Moncur","startTime":1395.27,"endTime":1398.8700000000001,"body":"this, what is? What are some of"},{"speaker":"Aaron Moncur","startTime":1398.8700000000001,"endTime":1404.18,"body":"the problems that Shimadzu can't"},{"speaker":"Aaron Moncur","startTime":1398.8700000000001,"endTime":1404.18,"body":"solve? Like, for what kinds of"},{"speaker":"Aaron Moncur","startTime":1404.18,"endTime":1407.03,"body":"problems should I not give"},{"speaker":"Aaron Moncur","startTime":1404.18,"endTime":1407.03,"body":"you..."},{"speaker":"William Gabler","startTime":1411.02,"endTime":1412.88,"body":"I mean, geez."},{"speaker":"Aaron Moncur","startTime":1413.27,"endTime":1415.22,"body":"Do you ever get"},{"speaker":"Aaron Moncur","startTime":1413.27,"endTime":1415.22,"body":"customers calling saying, Hey,"},{"speaker":"Aaron Moncur","startTime":1415.22,"endTime":1418.8200000000002,"body":"can you help me with for this"},{"speaker":"Aaron Moncur","startTime":1415.22,"endTime":1418.8200000000002,"body":"thing? And, and you like,"},{"speaker":"Aaron Moncur","startTime":1418.8200000000002,"endTime":1421.88,"body":"rolling your eyes is another one"},{"speaker":"Aaron Moncur","startTime":1418.8200000000002,"endTime":1421.88,"body":"of those where, well, we can't"},{"speaker":"Aaron Moncur","startTime":1421.88,"endTime":1425.5700000000002,"body":"help you with that thing? That's"},{"speaker":"Aaron Moncur","startTime":1421.88,"endTime":1425.5700000000002,"body":"not what we do. People call me"},{"speaker":"Aaron Moncur","startTime":1425.5700000000002,"endTime":1429.02,"body":"like, every, probably once a"},{"speaker":"Aaron Moncur","startTime":1425.5700000000002,"endTime":1429.02,"body":"month or so. And maybe once a"},{"speaker":"Aaron Moncur","startTime":1429.02,"endTime":1432.8600000000001,"body":"quarter people call me and be"},{"speaker":"Aaron Moncur","startTime":1429.02,"endTime":1432.8600000000001,"body":"like, yeah, we need house plans"},{"speaker":"Aaron Moncur","startTime":1432.8600000000001,"endTime":1435.89,"body":"drawn up. And I'm like, dude,"},{"speaker":"Aaron Moncur","startTime":1432.8600000000001,"endTime":1435.89,"body":"have you been? It's not what we"},{"speaker":"Aaron Moncur","startTime":1435.89,"endTime":1441.68,"body":"do? Or occasionally they want"},{"speaker":"Aaron Moncur","startTime":1435.89,"endTime":1441.68,"body":"some kind of oil or gasoline"},{"speaker":"Aaron Moncur","startTime":1441.68,"endTime":1445.0700000000002,"body":"type of project. And yeah,"},{"speaker":"Aaron Moncur","startTime":1441.68,"endTime":1445.0700000000002,"body":"that's our name. But that's not"},{"speaker":"Aaron Moncur","startTime":1445.0700000000002,"endTime":1447.95,"body":"what we do. You guys ever get"},{"speaker":"Aaron Moncur","startTime":1445.0700000000002,"endTime":1447.95,"body":"anything like that?"},{"speaker":"William Gabler","startTime":1448.01,"endTime":1451.16,"body":"Hmm. I think"},{"speaker":"William Gabler","startTime":1448.01,"endTime":1451.16,"body":"luckily, most of the crazy"},{"speaker":"William Gabler","startTime":1451.16,"endTime":1455.15,"body":"requests get filtered out by our"},{"speaker":"William Gabler","startTime":1451.16,"endTime":1455.15,"body":"sales and customer support"},{"speaker":"William Gabler","startTime":1455.15,"endTime":1457.55,"body":"before they get to me but..."},{"speaker":"Aaron Moncur","startTime":1457.76,"endTime":1459.53,"body":"Yo do probably"},{"speaker":"Aaron Moncur","startTime":1457.76,"endTime":1459.53,"body":"just a lot better at marketing"},{"speaker":"Aaron Moncur","startTime":1459.53,"endTime":1460.01,"body":"than I am."},{"speaker":"William Gabler","startTime":1461.21,"endTime":1462.8600000000001,"body":"we do get"},{"speaker":"William Gabler","startTime":1461.21,"endTime":1462.8600000000001,"body":"people, you know, just kind of"},{"speaker":"William Gabler","startTime":1462.8600000000001,"endTime":1465.44,"body":"like, they don't even know what"},{"speaker":"William Gabler","startTime":1462.8600000000001,"endTime":1465.44,"body":"they want. So they're, they're"},{"speaker":"William Gabler","startTime":1465.44,"endTime":1472.04,"body":"coming and saying, Can we do"},{"speaker":"William Gabler","startTime":1465.44,"endTime":1472.04,"body":"this test at, you know, 2000"},{"speaker":"William Gabler","startTime":1472.04,"endTime":1477.47,"body":"degrees? And in? You know, it's"},{"speaker":"William Gabler","startTime":1472.04,"endTime":1477.47,"body":"just something that like, Is it"},{"speaker":"William Gabler","startTime":1477.47,"endTime":1478.52,"body":"even possible?"},{"speaker":"Aaron Moncur","startTime":1478.73,"endTime":1482.8400000000001,"body":"Yeah, yeah. What's"},{"speaker":"Aaron Moncur","startTime":1478.73,"endTime":1482.8400000000001,"body":"your biggest problem at work?"},{"speaker":"William Gabler","startTime":1483.14,"endTime":1490.28,"body":"Um, so, I'd say,"},{"speaker":"William Gabler","startTime":1483.14,"endTime":1490.28,"body":"in general, again, to kind of"},{"speaker":"William Gabler","startTime":1490.28,"endTime":1493.7,"body":"generalize, and also related to"},{"speaker":"William Gabler","startTime":1490.28,"endTime":1493.7,"body":"my previous point, what makes it"},{"speaker":"William Gabler","startTime":1493.7,"endTime":1498.53,"body":"interesting is, this job is not"},{"speaker":"William Gabler","startTime":1493.7,"endTime":1498.53,"body":"just a technical job, it's very"},{"speaker":"William Gabler","startTime":1498.53,"endTime":1502.0700000000002,"body":"much a communication job. And"},{"speaker":"William Gabler","startTime":1498.53,"endTime":1502.0700000000002,"body":"I'd actually like to hear about"},{"speaker":"William Gabler","startTime":1502.0700000000002,"endTime":1505.73,"body":"your experience, too. You know,"},{"speaker":"William Gabler","startTime":1502.0700000000002,"endTime":1505.73,"body":"I think that within the field of"},{"speaker":"William Gabler","startTime":1505.73,"endTime":1508.0700000000002,"body":"engineering and science,"},{"speaker":"William Gabler","startTime":1505.73,"endTime":1508.0700000000002,"body":"communication is a really"},{"speaker":"William Gabler","startTime":1508.0700000000002,"endTime":1510.5900000000001,"body":"interesting thing. Because"},{"speaker":"William Gabler","startTime":1508.0700000000002,"endTime":1510.5900000000001,"body":"someone doesn't just have to"},{"speaker":"William Gabler","startTime":1510.5900000000001,"endTime":1514.43,"body":"understand the the technical"},{"speaker":"William Gabler","startTime":1510.5900000000001,"endTime":1514.43,"body":"aspect of it, you also have to"},{"speaker":"William Gabler","startTime":1514.5800000000002,"endTime":1519.26,"body":"convey what your your actual"},{"speaker":"William Gabler","startTime":1514.5800000000002,"endTime":1519.26,"body":"needs are. And so just kind of"},{"speaker":"William Gabler","startTime":1519.29,"endTime":1523.22,"body":"generally training,"},{"speaker":"William Gabler","startTime":1519.29,"endTime":1523.22,"body":"communicating. And, and"},{"speaker":"William Gabler","startTime":1523.22,"endTime":1527.21,"body":"understanding what what people"},{"speaker":"William Gabler","startTime":1523.22,"endTime":1527.21,"body":"need and what the actual problem"},{"speaker":"William Gabler","startTime":1527.21,"endTime":1529.49,"body":"is, is is one of the biggest"},{"speaker":"William Gabler","startTime":1527.21,"endTime":1529.49,"body":"challenges."},{"speaker":"Aaron Moncur","startTime":1530.3300000000002,"endTime":1533.24,"body":"Yeah, I find that"},{"speaker":"Aaron Moncur","startTime":1530.3300000000002,"endTime":1533.24,"body":"to be true as well"},{"speaker":"Aaron Moncur","startTime":1533.24,"endTime":1538.01,"body":"communication. There is a very"},{"speaker":"Aaron Moncur","startTime":1533.24,"endTime":1538.01,"body":"simple framework that I like to"},{"speaker":"Aaron Moncur","startTime":1538.01,"endTime":1541.0700000000002,"body":"use when I'm communicating with"},{"speaker":"Aaron Moncur","startTime":1538.01,"endTime":1541.0700000000002,"body":"my team. If I assign someone a"},{"speaker":"Aaron Moncur","startTime":1541.0700000000002,"endTime":1545.03,"body":"task, it's it's the Oh, hold on."},{"speaker":"Aaron Moncur","startTime":1541.0700000000002,"endTime":1545.03,"body":"After remember how it goes that"},{"speaker":"Aaron Moncur","startTime":1545.06,"endTime":1552.71,"body":"goes now? It's the why, what?"},{"speaker":"Aaron Moncur","startTime":1545.06,"endTime":1552.71,"body":"How? Yeah. So why am I asking"},{"speaker":"Aaron Moncur","startTime":1552.71,"endTime":1554.96,"body":"you to solve this problem? You"},{"speaker":"Aaron Moncur","startTime":1552.71,"endTime":1554.96,"body":"know, what's kind of the big"},{"speaker":"Aaron Moncur","startTime":1554.96,"endTime":1561.68,"body":"picture that we're trying to"},{"speaker":"Aaron Moncur","startTime":1554.96,"endTime":1561.68,"body":"solve? And what is it that you"},{"speaker":"Aaron Moncur","startTime":1561.68,"endTime":1565.4,"body":"actually need to do? And then"},{"speaker":"Aaron Moncur","startTime":1561.68,"endTime":1565.4,"body":"how do I want you to do and"},{"speaker":"Aaron Moncur","startTime":1565.4,"endTime":1568.25,"body":"oftentimes the house, you know,"},{"speaker":"Aaron Moncur","startTime":1565.4,"endTime":1568.25,"body":"I'll leave it up to them. But I"},{"speaker":"Aaron Moncur","startTime":1568.25,"endTime":1570.5,"body":"found that to be a pretty"},{"speaker":"Aaron Moncur","startTime":1568.25,"endTime":1570.5,"body":"effective method for"},{"speaker":"Aaron Moncur","startTime":1570.5,"endTime":1574.0700000000002,"body":"communicating a task, why are we"},{"speaker":"Aaron Moncur","startTime":1570.5,"endTime":1574.0700000000002,"body":"doing this? What is it that I"},{"speaker":"Aaron Moncur","startTime":1574.0700000000002,"endTime":1578.03,"body":"want you to do? And how should"},{"speaker":"Aaron Moncur","startTime":1574.0700000000002,"endTime":1578.03,"body":"you do it? Or maybe how are a"},{"speaker":"Aaron Moncur","startTime":1578.03,"endTime":1582.5900000000001,"body":"few ways that you could do it?"},{"speaker":"Aaron Moncur","startTime":1578.03,"endTime":1582.5900000000001,"body":"But yeah, communication is a"},{"speaker":"Aaron Moncur","startTime":1582.5900000000001,"endTime":1583.94,"body":"huge thing for sure."},{"speaker":"William Gabler","startTime":1584.3,"endTime":1589.31,"body":"Yeah, to. Also"},{"speaker":"William Gabler","startTime":1584.3,"endTime":1589.31,"body":"related to, like, sometimes"},{"speaker":"William Gabler","startTime":1589.31,"endTime":1592.4,"body":"people come to us, you know,"},{"speaker":"William Gabler","startTime":1589.31,"endTime":1592.4,"body":"they have the instrument"},{"speaker":"William Gabler","startTime":1592.4,"endTime":1596.21,"body":"already. And they're trying to"},{"speaker":"William Gabler","startTime":1592.4,"endTime":1596.21,"body":"troubleshoot problem and, you"},{"speaker":"William Gabler","startTime":1596.21,"endTime":1599.03,"body":"know, maybe a service problem,"},{"speaker":"William Gabler","startTime":1596.21,"endTime":1599.03,"body":"or maybe related to the method"},{"speaker":"William Gabler","startTime":1599.03,"endTime":1602.63,"body":"that they're trying to develop."},{"speaker":"William Gabler","startTime":1599.03,"endTime":1602.63,"body":"But that process of just kind of"},{"speaker":"William Gabler","startTime":1602.63,"endTime":1607.88,"body":"like extracting the relevant"},{"speaker":"William Gabler","startTime":1602.63,"endTime":1607.88,"body":"information is is always, you"},{"speaker":"William Gabler","startTime":1607.88,"endTime":1611.54,"body":"know, really important of"},{"speaker":"William Gabler","startTime":1607.88,"endTime":1611.54,"body":"defining what's the issue, what"},{"speaker":"William Gabler","startTime":1611.54,"endTime":1615.71,"body":"is the expected outcome that"},{"speaker":"William Gabler","startTime":1611.54,"endTime":1615.71,"body":"they have, and then what is"},{"speaker":"William Gabler","startTime":1615.71,"endTime":1618.38,"body":"actually happening, because"},{"speaker":"William Gabler","startTime":1615.71,"endTime":1618.38,"body":"oftentimes, some people kind of"},{"speaker":"William Gabler","startTime":1618.38,"endTime":1622.1000000000001,"body":"like, you know, misperceive what"},{"speaker":"William Gabler","startTime":1618.38,"endTime":1622.1000000000001,"body":"the underlying cause or issue"},{"speaker":"William Gabler","startTime":1622.1000000000001,"endTime":1625.94,"body":"is. And so you have to kind of"},{"speaker":"William Gabler","startTime":1622.1000000000001,"endTime":1625.94,"body":"dig through and define the issue"},{"speaker":"William Gabler","startTime":1625.94,"endTime":1631.22,"body":"and troubleshoot it. And that's"},{"speaker":"William Gabler","startTime":1625.94,"endTime":1631.22,"body":"something that I think about"},{"speaker":"William Gabler","startTime":1631.25,"endTime":1634.79,"body":"regularly is like, kind of like,"},{"speaker":"William Gabler","startTime":1631.25,"endTime":1634.79,"body":"I have a mental list of the,"},{"speaker":"William Gabler","startTime":1635.1200000000001,"endTime":1638.0900000000001,"body":"the, for the for"},{"speaker":"William Gabler","startTime":1635.1200000000001,"endTime":1638.0900000000001,"body":"troubleshooting, like, what are"},{"speaker":"William Gabler","startTime":1638.0900000000001,"endTime":1640.94,"body":"the questions that I should be"},{"speaker":"William Gabler","startTime":1638.0900000000001,"endTime":1640.94,"body":"asking to make sure that I'm"},{"speaker":"William Gabler","startTime":1640.94,"endTime":1642.71,"body":"getting the right info?"},{"speaker":"Aaron Moncur","startTime":1643.04,"endTime":1645.17,"body":"That sounds like a"},{"speaker":"Aaron Moncur","startTime":1643.04,"endTime":1645.17,"body":"valuable list? Can you share"},{"speaker":"Aaron Moncur","startTime":1645.17,"endTime":1649.79,"body":"some of those questions? What"},{"speaker":"Aaron Moncur","startTime":1645.17,"endTime":1649.79,"body":"are these mental, the mental"},{"speaker":"Aaron Moncur","startTime":1649.79,"endTime":1651.0800000000002,"body":"checklist that you go through?"},{"speaker":"William Gabler","startTime":1651.53,"endTime":1657.89,"body":"Let's see. So."},{"speaker":"William Gabler","startTime":1651.53,"endTime":1657.89,"body":"So the thing is, the thing I"},{"speaker":"William Gabler","startTime":1657.89,"endTime":1661.1000000000001,"body":"always think about is isolating"},{"speaker":"William Gabler","startTime":1657.89,"endTime":1661.1000000000001,"body":"variables. So you're always"},{"speaker":"William Gabler","startTime":1661.1000000000001,"endTime":1665.3300000000002,"body":"trying to, like, say, so like,"},{"speaker":"William Gabler","startTime":1661.1000000000001,"endTime":1665.3300000000002,"body":"like I said, the first one is,"},{"speaker":"William Gabler","startTime":1665.3300000000002,"endTime":1668.5700000000002,"body":"what is the expected outcome,"},{"speaker":"William Gabler","startTime":1665.3300000000002,"endTime":1668.5700000000002,"body":"like trying to define what is"},{"speaker":"William Gabler","startTime":1668.5700000000002,"endTime":1673.01,"body":"the issue that you're trying to"},{"speaker":"William Gabler","startTime":1668.5700000000002,"endTime":1673.01,"body":"address? And then to, I also"},{"speaker":"William Gabler","startTime":1673.01,"endTime":1676.28,"body":"think it's also always important"},{"speaker":"William Gabler","startTime":1673.01,"endTime":1676.28,"body":"to define like a timeline. Like,"},{"speaker":"William Gabler","startTime":1676.55,"endTime":1679.4,"body":"if there is an issue, when did"},{"speaker":"William Gabler","startTime":1676.55,"endTime":1679.4,"body":"the issue happened? Was there a"},{"speaker":"William Gabler","startTime":1679.4,"endTime":1684.5900000000001,"body":"change in there was a change in"},{"speaker":"William Gabler","startTime":1679.4,"endTime":1684.5900000000001,"body":"state what was associated with"},{"speaker":"William Gabler","startTime":1684.5900000000001,"endTime":1690.92,"body":"those changes? And then three is"},{"speaker":"William Gabler","startTime":1684.5900000000001,"endTime":1690.92,"body":"also kind of like, all is being"},{"speaker":"William Gabler","startTime":1690.92,"endTime":1695.24,"body":"aware of like, what the most"},{"speaker":"William Gabler","startTime":1690.92,"endTime":1695.24,"body":"common issues and with a"},{"speaker":"William Gabler","startTime":1695.24,"endTime":1697.97,"body":"specific, maybe instrument or"},{"speaker":"William Gabler","startTime":1695.24,"endTime":1697.97,"body":"specific application are?"},{"speaker":"William Gabler","startTime":1698.15,"endTime":1701.0,"body":"Because you know, that you can,"},{"speaker":"William Gabler","startTime":1698.15,"endTime":1701.0,"body":"you should always check those"},{"speaker":"William Gabler","startTime":1701.0,"endTime":1705.23,"body":"things first, because, you know,"},{"speaker":"William Gabler","startTime":1701.0,"endTime":1705.23,"body":"again, they may be seeing"},{"speaker":"William Gabler","startTime":1705.23,"endTime":1708.17,"body":"something happening over here,"},{"speaker":"William Gabler","startTime":1705.23,"endTime":1708.17,"body":"but it always comes back to like"},{"speaker":"William Gabler","startTime":1708.17,"endTime":1713.99,"body":"an underlying initial issue."},{"speaker":"William Gabler","startTime":1708.17,"endTime":1713.99,"body":"And, yeah, just kind of that"},{"speaker":"William Gabler","startTime":1713.99,"endTime":1717.65,"body":"process of elimination of you"},{"speaker":"William Gabler","startTime":1713.99,"endTime":1717.65,"body":"know, each time kind of creating"},{"speaker":"William Gabler","startTime":1717.92,"endTime":1721.94,"body":"a list of the variables and then"},{"speaker":"William Gabler","startTime":1717.92,"endTime":1721.94,"body":"being able to cross out, which"},{"speaker":"William Gabler","startTime":1722.0900000000001,"endTime":1723.98,"body":"could be contributing or could"},{"speaker":"William Gabler","startTime":1722.0900000000001,"endTime":1723.98,"body":"not be."},{"speaker":"Aaron Moncur","startTime":1724.5800000000002,"endTime":1726.8300000000002,"body":"Excellent. Great."},{"speaker":"Aaron Moncur","startTime":1724.5800000000002,"endTime":1726.8300000000002,"body":"Thank you for sharing that list."},{"speaker":"Aaron Moncur","startTime":1727.67,"endTime":1730.76,"body":"All right. Well, William, this"},{"speaker":"Aaron Moncur","startTime":1727.67,"endTime":1730.76,"body":"has been great. How can people"},{"speaker":"Aaron Moncur","startTime":1730.76,"endTime":1731.75,"body":"get ahold of you?"},{"speaker":"William Gabler","startTime":1732.2,"endTime":1735.0800000000002,"body":"Yeah, so I'm,"},{"speaker":"William Gabler","startTime":1732.2,"endTime":1735.0800000000002,"body":"I'm on LinkedIn, William J."},{"speaker":"William Gabler","startTime":1735.0800000000002,"endTime":1741.8,"body":"Gabler. And I'd be happy to"},{"speaker":"William Gabler","startTime":1735.0800000000002,"endTime":1741.8,"body":"connect with anyone that has any"},{"speaker":"William Gabler","startTime":1741.8,"endTime":1746.6000000000001,"body":"questions about Shimadzu or"},{"speaker":"William Gabler","startTime":1741.8,"endTime":1746.6000000000001,"body":"about just instrumentation in"},{"speaker":"William Gabler","startTime":1746.6000000000001,"endTime":1750.44,"body":"general, I like to connect with"},{"speaker":"William Gabler","startTime":1746.6000000000001,"endTime":1750.44,"body":"people in the, you know, in the"},{"speaker":"William Gabler","startTime":1750.44,"endTime":1755.45,"body":"material science industry. A lot"},{"speaker":"William Gabler","startTime":1750.44,"endTime":1755.45,"body":"of our customers are our"},{"speaker":"William Gabler","startTime":1755.51,"endTime":1759.5900000000001,"body":"engineers and material"},{"speaker":"William Gabler","startTime":1755.51,"endTime":1759.5900000000001,"body":"scientists, and just kind of"},{"speaker":"William Gabler","startTime":1759.5900000000001,"endTime":1763.7,"body":"learning about how"},{"speaker":"William Gabler","startTime":1759.5900000000001,"endTime":1763.7,"body":"instrumentation is used and in"},{"speaker":"William Gabler","startTime":1763.7,"endTime":1765.2,"body":"all different industries. So..."},{"speaker":"Aaron Moncur","startTime":1765.77,"endTime":1768.17,"body":"Excellent. All"},{"speaker":"Aaron Moncur","startTime":1765.77,"endTime":1768.17,"body":"right. Well, thank you so much."},{"speaker":"Aaron Moncur","startTime":1768.2,"endTime":1771.3500000000001,"body":"I deeply appreciate you spending"},{"speaker":"Aaron Moncur","startTime":1768.2,"endTime":1771.3500000000001,"body":"some time with us today."},{"speaker":"Aaron Moncur","startTime":1771.68,"endTime":1772.79,"body":"And thanks for the opportunity."},{"speaker":"Aaron Moncur","startTime":1776.51,"endTime":1780.65,"body":"I'm Aaron Moncure, Founder of"},{"speaker":"Aaron Moncur","startTime":1776.51,"endTime":1780.65,"body":"Pipeline Design and Engineering."},{"speaker":"Aaron Moncur","startTime":1781.0700000000002,"endTime":1783.65,"body":"If you liked what you heard"},{"speaker":"Aaron Moncur","startTime":1781.0700000000002,"endTime":1783.65,"body":"today, please share the episode."},{"speaker":"Aaron Moncur","startTime":1784.3400000000001,"endTime":1787.25,"body":"To learn how your team can"},{"speaker":"Aaron Moncur","startTime":1784.3400000000001,"endTime":1787.25,"body":"leverage our team's expertise"},{"speaker":"Aaron Moncur","startTime":1787.25,"endTime":1790.8500000000001,"body":"developing turnkey equipment,"},{"speaker":"Aaron Moncur","startTime":1787.25,"endTime":1790.8500000000001,"body":"custom fixtures and automated"},{"speaker":"Aaron Moncur","startTime":1790.8500000000001,"endTime":1794.3300000000002,"body":"machines and with product"},{"speaker":"Aaron Moncur","startTime":1790.8500000000001,"endTime":1794.3300000000002,"body":"design, visit us at"},{"speaker":"Aaron Moncur","startTime":1794.3600000000001,"endTime":1797.39,"body":"teampipeline.us. Thanks for"},{"speaker":"Aaron Moncur","startTime":1794.3600000000001,"endTime":1797.39,"body":"listening."}]}