{"version":"1.0.0","segments":[{"speaker":"Presenter","startTime":0.81,"endTime":4.2,"body":"The Being an Engineer"},{"speaker":"Presenter","startTime":0.81,"endTime":4.2,"body":"Podcast is a repository for"},{"speaker":"Presenter","startTime":4.2,"endTime":7.38,"body":"industry knowledge and a tool"},{"speaker":"Presenter","startTime":4.2,"endTime":7.38,"body":"through which engineers learn"},{"speaker":"Presenter","startTime":7.38,"endTime":11.37,"body":"about and connect with relevant"},{"speaker":"Presenter","startTime":7.38,"endTime":11.37,"body":"companies, technologies, people,"},{"speaker":"Presenter","startTime":11.37,"endTime":15.33,"body":"resources and opportunities."},{"speaker":"Presenter","startTime":11.37,"endTime":15.33,"body":"Enjoy the show."},{"speaker":"Zach O'Ferrell","startTime":16.32,"endTime":19.29,"body":"So I've tried"},{"speaker":"Zach O'Ferrell","startTime":16.32,"endTime":19.29,"body":"very, very, very hard to never"},{"speaker":"Zach O'Ferrell","startTime":19.29,"endTime":24.0,"body":"focus on whose fault it was or"},{"speaker":"Zach O'Ferrell","startTime":19.29,"endTime":24.0,"body":"who did it. It's always how do"},{"speaker":"Zach O'Ferrell","startTime":24.0,"endTime":26.22,"body":"we get to the root of this"},{"speaker":"Zach O'Ferrell","startTime":24.0,"endTime":26.22,"body":"problem so that we can"},{"speaker":"Zach O'Ferrell","startTime":26.22,"endTime":29.31,"body":"understand what the process"},{"speaker":"Zach O'Ferrell","startTime":26.22,"endTime":29.31,"body":"failed? And how can we design a"},{"speaker":"Zach O'Ferrell","startTime":29.31,"endTime":30.15,"body":"better process?"},{"speaker":"Aaron Moncur","startTime":43.74,"endTime":46.17,"body":"Hello, and welcome"},{"speaker":"Aaron Moncur","startTime":43.74,"endTime":46.17,"body":"to another exciting episode of"},{"speaker":"Aaron Moncur","startTime":46.17,"endTime":49.35,"body":"the Being an Engineer Podcast."},{"speaker":"Aaron Moncur","startTime":46.17,"endTime":49.35,"body":"Our guest today is Zach"},{"speaker":"Aaron Moncur","startTime":49.38,"endTime":53.16,"body":"O'Ferrell who is Director of"},{"speaker":"Aaron Moncur","startTime":49.38,"endTime":53.16,"body":"Product and Process Engineering"},{"speaker":"Aaron Moncur","startTime":53.19,"endTime":56.61,"body":"at Edwards Lifesciences. Zach"},{"speaker":"Aaron Moncur","startTime":53.19,"endTime":56.61,"body":"holds a Bachelor's Degree in"},{"speaker":"Aaron Moncur","startTime":56.61,"endTime":59.88,"body":"Bioengineering and an MBA and"},{"speaker":"Aaron Moncur","startTime":56.61,"endTime":59.88,"body":"has deep experience in the"},{"speaker":"Aaron Moncur","startTime":59.88,"endTime":64.71,"body":"manufacturing, especially from a"},{"speaker":"Aaron Moncur","startTime":59.88,"endTime":64.71,"body":"process standpoint of medical"},{"speaker":"Aaron Moncur","startTime":64.71,"endTime":67.71,"body":"devices, as well as with"},{"speaker":"Aaron Moncur","startTime":64.71,"endTime":67.71,"body":"managing engineering and"},{"speaker":"Aaron Moncur","startTime":67.71,"endTime":70.56,"body":"technology teams. Zach, thank"},{"speaker":"Aaron Moncur","startTime":67.71,"endTime":70.56,"body":"you so much for joining us"},{"speaker":"Aaron Moncur","startTime":70.56,"endTime":71.01,"body":"today."},{"speaker":"Zach O'Ferrell","startTime":71.7,"endTime":72.9,"body":"Yeah, sure."},{"speaker":"Zach O'Ferrell","startTime":71.7,"endTime":72.9,"body":"Thanks, Aaron."},{"speaker":"Aaron Moncur","startTime":73.68,"endTime":76.05,"body":"So what made you"},{"speaker":"Aaron Moncur","startTime":73.68,"endTime":76.05,"body":"decide to become an engineer?"},{"speaker":"Zach O'Ferrell","startTime":78.04,"endTime":80.56,"body":"Probably the"},{"speaker":"Zach O'Ferrell","startTime":78.04,"endTime":80.56,"body":"same thing that most other"},{"speaker":"Zach O'Ferrell","startTime":80.56,"endTime":84.73,"body":"engineers answer, which is, I"},{"speaker":"Zach O'Ferrell","startTime":80.56,"endTime":84.73,"body":"was good at math and science as"},{"speaker":"Zach O'Ferrell","startTime":84.73,"endTime":89.32,"body":"a kid. I had a couple other"},{"speaker":"Zach O'Ferrell","startTime":84.73,"endTime":89.32,"body":"engineers in the family. And so"},{"speaker":"Zach O'Ferrell","startTime":89.92,"endTime":94.09,"body":"when I was making my my college"},{"speaker":"Zach O'Ferrell","startTime":89.92,"endTime":94.09,"body":"decisions. I made decisions like"},{"speaker":"Zach O'Ferrell","startTime":94.09,"endTime":97.51,"body":"a 17 or 18 year old, which was"},{"speaker":"Zach O'Ferrell","startTime":94.09,"endTime":97.51,"body":"engineering sounds fine. might"},{"speaker":"Zach O'Ferrell","startTime":97.51,"endTime":100.9,"body":"as well do it. I think not not,"},{"speaker":"Zach O'Ferrell","startTime":97.51,"endTime":100.9,"body":"not probably not a great thought"},{"speaker":"Zach O'Ferrell","startTime":100.9,"endTime":104.86,"body":"process. But I did love math and"},{"speaker":"Zach O'Ferrell","startTime":100.9,"endTime":104.86,"body":"science growing up. And so that"},{"speaker":"Zach O'Ferrell","startTime":104.86,"endTime":107.59,"body":"was a lot of what drove my"},{"speaker":"Zach O'Ferrell","startTime":104.86,"endTime":107.59,"body":"decision toward engineering."},{"speaker":"Aaron Moncur","startTime":108.25,"endTime":109.9,"body":"Awesome. That"},{"speaker":"Aaron Moncur","startTime":108.25,"endTime":109.9,"body":"sounds very similar to my"},{"speaker":"Aaron Moncur","startTime":109.9,"endTime":112.81,"body":"decision process. Not a whole"},{"speaker":"Aaron Moncur","startTime":109.9,"endTime":112.81,"body":"lot of thought went into it, but"},{"speaker":"Aaron Moncur","startTime":112.81,"endTime":117.01,"body":"it ended up working out. So you"},{"speaker":"Aaron Moncur","startTime":112.81,"endTime":117.01,"body":"are the director of product and"},{"speaker":"Aaron Moncur","startTime":117.01,"endTime":120.13,"body":"process engineering? I think"},{"speaker":"Aaron Moncur","startTime":117.01,"endTime":120.13,"body":"most engineers will understand"},{"speaker":"Aaron Moncur","startTime":120.13,"endTime":123.55,"body":"what product engineering is. But"},{"speaker":"Aaron Moncur","startTime":120.13,"endTime":123.55,"body":"can you explain a little about"},{"speaker":"Aaron Moncur","startTime":123.55,"endTime":126.16,"body":"what process engineering"},{"speaker":"Aaron Moncur","startTime":123.55,"endTime":126.16,"body":"entails?"},{"speaker":"Zach O'Ferrell","startTime":126.58,"endTime":129.46,"body":"Sure, yeah. So"},{"speaker":"Zach O'Ferrell","startTime":126.58,"endTime":129.46,"body":"interestingly enough, process"},{"speaker":"Zach O'Ferrell","startTime":129.46,"endTime":133.78,"body":"engineering was not something"},{"speaker":"Zach O'Ferrell","startTime":129.46,"endTime":133.78,"body":"that I had a good understanding"},{"speaker":"Zach O'Ferrell","startTime":133.78,"endTime":137.56,"body":"of coming into college, because"},{"speaker":"Zach O'Ferrell","startTime":133.78,"endTime":137.56,"body":"a lot of college experience,"},{"speaker":"Zach O'Ferrell","startTime":137.56,"endTime":140.53,"body":"especially undergraduate is more"},{"speaker":"Zach O'Ferrell","startTime":137.56,"endTime":140.53,"body":"research and develop"},{"speaker":"Zach O'Ferrell","startTime":140.53,"endTime":143.38,"body":"ent, product focused. It's al"},{"speaker":"Zach O'Ferrell","startTime":140.53,"endTime":143.38,"body":"about designing a good product"},{"speaker":"Zach O'Ferrell","startTime":143.38,"endTime":145.93,"body":"But what they don't spend a"},{"speaker":"Zach O'Ferrell","startTime":143.38,"endTime":145.93,"body":"much time on, especia"},{"speaker":"Zach O'Ferrell","startTime":145.93,"endTime":148.57,"body":"ly in things like bioengi"},{"speaker":"Zach O'Ferrell","startTime":145.93,"endTime":148.57,"body":"eering or biomedical enginee"},{"speaker":"Zach O'Ferrell","startTime":148.57,"endTime":150.4,"body":"ing is how are we actuall"},{"speaker":"Zach O'Ferrell","startTime":148.57,"endTime":150.4,"body":"going to make this thing?"},{"speaker":"Zach O'Ferrell","startTime":150.4,"endTime":152.29,"body":"ow are we going to manufac"},{"speaker":"Zach O'Ferrell","startTime":150.4,"endTime":152.29,"body":"ure it? How are we going to put"},{"speaker":"Zach O'Ferrell","startTime":152.29,"endTime":157.21,"body":"t together, and I discove"},{"speaker":"Zach O'Ferrell","startTime":152.29,"endTime":157.21,"body":"ed a pretty deep love of manufac"},{"speaker":"Zach O'Ferrell","startTime":157.21,"endTime":161.38,"body":"uring during my co op experie"},{"speaker":"Zach O'Ferrell","startTime":157.21,"endTime":161.38,"body":"ces in college. So I got to do s"},{"speaker":"Zach O'Ferrell","startTime":161.38,"endTime":165.19,"body":"me hands on engineering. And thr"},{"speaker":"Zach O'Ferrell","startTime":161.38,"endTime":165.19,"body":"ugh that experience, I discove"},{"speaker":"Zach O'Ferrell","startTime":165.46,"endTime":168.49,"body":"ed that I really love digging"},{"speaker":"Zach O'Ferrell","startTime":165.46,"endTime":168.49,"body":"into and understanding process"},{"speaker":"Zach O'Ferrell","startTime":168.49,"endTime":171.46,"body":"s, especially manufac"},{"speaker":"Zach O'Ferrell","startTime":168.49,"endTime":171.46,"body":"uring processes. And so the pro"},{"speaker":"Zach O'Ferrell","startTime":171.46,"endTime":174.97,"body":"esses would be the how you do"},{"speaker":"Zach O'Ferrell","startTime":171.46,"endTime":174.97,"body":"t, the product is really the wha"},{"speaker":"Zach O'Ferrell","startTime":174.97,"endTime":177.34,"body":"what are you going to make? A"},{"speaker":"Zach O'Ferrell","startTime":174.97,"endTime":177.34,"body":"d then how do you do it?"},{"speaker":"Aaron Moncur","startTime":178.27,"endTime":180.7,"body":"So the process"},{"speaker":"Aaron Moncur","startTime":178.27,"endTime":180.7,"body":"engineering is much more closely"},{"speaker":"Aaron Moncur","startTime":180.7,"endTime":184.9,"body":"related to manufacturing than it"},{"speaker":"Aaron Moncur","startTime":180.7,"endTime":184.9,"body":"is the development R\u0026D design"},{"speaker":"Aaron Moncur","startTime":184.93,"endTime":185.68,"body":"processes?"},{"speaker":"Zach O'Ferrell","startTime":185.74,"endTime":189.01,"body":"100%. It's all"},{"speaker":"Zach O'Ferrell","startTime":185.74,"endTime":189.01,"body":"very hands on, how do you"},{"speaker":"Zach O'Ferrell","startTime":189.01,"endTime":190.69,"body":"actually build this device, yep."},{"speaker":"Aaron Moncur","startTime":191.11,"endTime":193.72,"body":"Can you can you"},{"speaker":"Aaron Moncur","startTime":191.11,"endTime":193.72,"body":"share just one or two examples"},{"speaker":"Aaron Moncur","startTime":193.78,"endTime":199.45,"body":"of a process that, that you use"},{"speaker":"Aaron Moncur","startTime":193.78,"endTime":199.45,"body":"regularly with the products that"},{"speaker":"Aaron Moncur","startTime":199.45,"endTime":200.23,"body":"you manufacture,"},{"speaker":"Zach O'Ferrell","startTime":200.41,"endTime":204.52,"body":"I could go on"},{"speaker":"Zach O'Ferrell","startTime":200.41,"endTime":204.52,"body":"and on. But some examples. One"},{"speaker":"Zach O'Ferrell","startTime":204.52,"endTime":208.63,"body":"example we've got here at the"},{"speaker":"Zach O'Ferrell","startTime":204.52,"endTime":208.63,"body":"site that I support is laser"},{"speaker":"Zach O'Ferrell","startTime":208.63,"endTime":213.01,"body":"welding. And so you can actually"},{"speaker":"Zach O'Ferrell","startTime":208.63,"endTime":213.01,"body":"use laser energy in order to"},{"speaker":"Zach O'Ferrell","startTime":213.01,"endTime":217.3,"body":"transmit heat to a part. And it"},{"speaker":"Zach O'Ferrell","startTime":213.01,"endTime":217.3,"body":"can be a really efficient way of"},{"speaker":"Zach O'Ferrell","startTime":217.33,"endTime":220.87,"body":"molding two plastic components"},{"speaker":"Zach O'Ferrell","startTime":217.33,"endTime":220.87,"body":"together by imparting a very"},{"speaker":"Zach O'Ferrell","startTime":220.87,"endTime":223.75,"body":"specific amount of heat for a"},{"speaker":"Zach O'Ferrell","startTime":220.87,"endTime":223.75,"body":"controlled amount of time. So"},{"speaker":"Zach O'Ferrell","startTime":223.75,"endTime":226.72,"body":"laser welding is an example. So"},{"speaker":"Zach O'Ferrell","startTime":223.75,"endTime":226.72,"body":"it's a process that that you can"},{"speaker":"Zach O'Ferrell","startTime":226.72,"endTime":229.78,"body":"get very deep end to"},{"speaker":"Zach O'Ferrell","startTime":226.72,"endTime":229.78,"body":"understanding. So I've got that"},{"speaker":"Zach O'Ferrell","startTime":229.78,"endTime":234.16,"body":"in my background. And part of my"},{"speaker":"Zach O'Ferrell","startTime":229.78,"endTime":234.16,"body":"training as an engineer was to"},{"speaker":"Zach O'Ferrell","startTime":234.19,"endTime":237.55,"body":"learn and understand how these"},{"speaker":"Zach O'Ferrell","startTime":234.19,"endTime":237.55,"body":"laser welders work. Another"},{"speaker":"Zach O'Ferrell","startTime":237.55,"endTime":242.38,"body":"example that we use all the time"},{"speaker":"Zach O'Ferrell","startTime":237.55,"endTime":242.38,"body":"is UV cured adhesives. So many"},{"speaker":"Zach O'Ferrell","startTime":242.38,"endTime":245.86,"body":"adhesives you think of if you"},{"speaker":"Zach O'Ferrell","startTime":242.38,"endTime":245.86,"body":"just pull out a superglue, you"},{"speaker":"Zach O'Ferrell","startTime":245.86,"endTime":248.5,"body":"put it on and it just air cures"},{"speaker":"Zach O'Ferrell","startTime":245.86,"endTime":248.5,"body":"over time. Well, we can"},{"speaker":"Zach O'Ferrell","startTime":248.5,"endTime":251.35,"body":"accelerate curing of those"},{"speaker":"Zach O'Ferrell","startTime":248.5,"endTime":251.35,"body":"adhesives using UV light,"},{"speaker":"Zach O'Ferrell","startTime":251.35,"endTime":254.41,"body":"actually, and so we have a lot"},{"speaker":"Zach O'Ferrell","startTime":251.35,"endTime":254.41,"body":"of processes that that utilize a"},{"speaker":"Zach O'Ferrell","startTime":254.41,"endTime":255.22,"body":"process like that."},{"speaker":"Aaron Moncur","startTime":256.24,"endTime":258.82,"body":"Very cool. Now you"},{"speaker":"Aaron Moncur","startTime":256.24,"endTime":258.82,"body":"also have experience"},{"speaker":"Aaron Moncur","startTime":259.15,"endTime":262.39,"body":"implementing and executing"},{"speaker":"Aaron Moncur","startTime":259.15,"endTime":262.39,"body":"something called the DMAIC"},{"speaker":"Aaron Moncur","startTime":262.39,"endTime":266.92,"body":"process. DMAIC be an acronym for"},{"speaker":"Aaron Moncur","startTime":262.39,"endTime":266.92,"body":"D-M-A-I-C , which stands for"},{"speaker":"Aaron Moncur","startTime":266.92,"endTime":271.36,"body":"define, measure, analyze,"},{"speaker":"Aaron Moncur","startTime":266.92,"endTime":271.36,"body":"improve and control. Can you"},{"speaker":"Aaron Moncur","startTime":271.36,"endTime":276.16,"body":"explain what the mech is and"},{"speaker":"Aaron Moncur","startTime":271.36,"endTime":276.16,"body":"share a practical example of how"},{"speaker":"Aaron Moncur","startTime":276.16,"endTime":277.42,"body":"you've used it in your work?"},{"speaker":"Zach O'Ferrell","startTime":277.45,"endTime":279.4,"body":"Yeah,"},{"speaker":"Zach O'Ferrell","startTime":277.45,"endTime":279.4,"body":"absolutely. So dometic is an"},{"speaker":"Zach O'Ferrell","startTime":279.4,"endTime":282.76,"body":"engineer's bread and butter. And"},{"speaker":"Zach O'Ferrell","startTime":279.4,"endTime":282.76,"body":"ultimately, it's a problem"},{"speaker":"Zach O'Ferrell","startTime":282.76,"endTime":285.82,"body":"solving tool. So when you have a"},{"speaker":"Zach O'Ferrell","startTime":282.76,"endTime":285.82,"body":"problem you want to solve and"},{"speaker":"Zach O'Ferrell","startTime":285.82,"endTime":290.23,"body":"that could be a problem being an"},{"speaker":"Zach O'Ferrell","startTime":285.82,"endTime":290.23,"body":"undesirable state, meaning a bit"},{"speaker":"Zach O'Ferrell","startTime":290.23,"endTime":293.74,"body":"of an issue or something, or it"},{"speaker":"Zach O'Ferrell","startTime":290.23,"endTime":293.74,"body":"could be a desired future state"},{"speaker":"Zach O'Ferrell","startTime":293.74,"endTime":295.87,"body":"that you'd like to get to but"},{"speaker":"Zach O'Ferrell","startTime":293.74,"endTime":295.87,"body":"you don't know how to get there."},{"speaker":"Zach O'Ferrell","startTime":296.11,"endTime":299.5,"body":"dimeric is a way of breaking"},{"speaker":"Zach O'Ferrell","startTime":296.11,"endTime":299.5,"body":"down that problem into meaning"},{"speaker":"Zach O'Ferrell","startTime":299.71,"endTime":303.01,"body":"meaningful steps that you can"},{"speaker":"Zach O'Ferrell","startTime":299.71,"endTime":303.01,"body":"then tackle one at a time rather"},{"speaker":"Zach O'Ferrell","startTime":303.01,"endTime":305.38,"body":"than saying, 'Oh, I just need to"},{"speaker":"Zach O'Ferrell","startTime":303.01,"endTime":305.38,"body":"go solve the problem.'"},{"speaker":"Zach O'Ferrell","startTime":305.65,"endTime":308.65,"body":"Oftentimes engineers have a"},{"speaker":"Zach O'Ferrell","startTime":305.65,"endTime":308.65,"body":"tendency to say, 'I have a"},{"speaker":"Zach O'Ferrell","startTime":308.65,"endTime":311.2,"body":"problem. And I immediately want"},{"speaker":"Zach O'Ferrell","startTime":308.65,"endTime":311.2,"body":"to develop solutions to that"},{"speaker":"Zach O'Ferrell","startTime":311.2,"endTime":314.98,"body":"problem.' But what they fail to"},{"speaker":"Zach O'Ferrell","startTime":311.2,"endTime":314.98,"body":"do oftentimes is break down that"},{"speaker":"Zach O'Ferrell","startTime":314.98,"endTime":319.45,"body":"problem to understand, is this a"},{"speaker":"Zach O'Ferrell","startTime":314.98,"endTime":319.45,"body":"problem worth solving? What are"},{"speaker":"Zach O'Ferrell","startTime":319.45,"endTime":322.06,"body":"the elements of the problem that"},{"speaker":"Zach O'Ferrell","startTime":319.45,"endTime":322.06,"body":"are important? And then"},{"speaker":"Zach O'Ferrell","startTime":322.06,"endTime":324.88,"body":"obviously, understanding what"},{"speaker":"Zach O'Ferrell","startTime":322.06,"endTime":324.88,"body":"are the stakeholders? Who are"},{"speaker":"Zach O'Ferrell","startTime":324.88,"endTime":327.55,"body":"the people who are going to be"},{"speaker":"Zach O'Ferrell","startTime":324.88,"endTime":327.55,"body":"affected by this solution. And"},{"speaker":"Zach O'Ferrell","startTime":327.58,"endTime":333.04,"body":"maybe in some cases, even the"},{"speaker":"Zach O'Ferrell","startTime":327.58,"endTime":333.04,"body":"more people focused areas of the"},{"speaker":"Zach O'Ferrell","startTime":333.04,"endTime":336.85,"body":"problem that are maybe less well"},{"speaker":"Zach O'Ferrell","startTime":333.04,"endTime":336.85,"body":"understood by many engineers."},{"speaker":"Zach O'Ferrell","startTime":337.0,"endTime":339.91,"body":"And so to me, it forces you to"},{"speaker":"Zach O'Ferrell","startTime":337.0,"endTime":339.91,"body":"walk through these different"},{"speaker":"Zach O'Ferrell","startTime":339.91,"endTime":342.94,"body":"processes of defining the"},{"speaker":"Zach O'Ferrell","startTime":339.91,"endTime":342.94,"body":"problem, then understanding how"},{"speaker":"Zach O'Ferrell","startTime":342.94,"endTime":345.73,"body":"are we going to measure success"},{"speaker":"Zach O'Ferrell","startTime":342.94,"endTime":345.73,"body":"for it, analyzing different"},{"speaker":"Zach O'Ferrell","startTime":345.73,"endTime":348.22,"body":"steps coming up, and then"},{"speaker":"Zach O'Ferrell","startTime":345.73,"endTime":348.22,"body":"finally, you come up with"},{"speaker":"Zach O'Ferrell","startTime":348.22,"endTime":352.36,"body":"improvement processes, and then"},{"speaker":"Zach O'Ferrell","startTime":348.22,"endTime":352.36,"body":"you monitor to make sure those"},{"speaker":"Zach O'Ferrell","startTime":352.63,"endTime":356.89,"body":"went well. So examples, with"},{"speaker":"Zach O'Ferrell","startTime":352.63,"endTime":356.89,"body":"daily examples in manufacturing,"},{"speaker":"Zach O'Ferrell","startTime":356.92,"endTime":359.59,"body":"there's constantly things going"},{"speaker":"Zach O'Ferrell","startTime":356.92,"endTime":359.59,"body":"wrong, that's just the nature of"},{"speaker":"Zach O'Ferrell","startTime":359.59,"endTime":362.41,"body":"a manufacturing process, there's"},{"speaker":"Zach O'Ferrell","startTime":359.59,"endTime":362.41,"body":"things that will go wrong. And"},{"speaker":"Zach O'Ferrell","startTime":362.41,"endTime":367.24,"body":"the urgency is extremely high to"},{"speaker":"Zach O'Ferrell","startTime":362.41,"endTime":367.24,"body":"fix those problems. And so by by"},{"speaker":"Zach O'Ferrell","startTime":367.9,"endTime":372.52,"body":"allowing our engineers to step"},{"speaker":"Zach O'Ferrell","startTime":367.9,"endTime":372.52,"body":"back and use a rigorous thought"},{"speaker":"Zach O'Ferrell","startTime":372.52,"endTime":375.82,"body":"process for solving these"},{"speaker":"Zach O'Ferrell","startTime":372.52,"endTime":375.82,"body":"problems, we know we can gain"},{"speaker":"Zach O'Ferrell","startTime":375.82,"endTime":378.04,"body":"better consistency in the"},{"speaker":"Zach O'Ferrell","startTime":375.82,"endTime":378.04,"body":"solutions that we get."},{"speaker":"Aaron Moncur","startTime":379.3,"endTime":384.04,"body":"There's also Six"},{"speaker":"Aaron Moncur","startTime":379.3,"endTime":384.04,"body":"Sigma and Lean. And is DMAIC a"},{"speaker":"Aaron Moncur","startTime":384.04,"endTime":387.52,"body":"subset of those? Or is it its"},{"speaker":"Aaron Moncur","startTime":384.04,"endTime":387.52,"body":"own separate entity altogether,"},{"speaker":"Aaron Moncur","startTime":387.52,"endTime":391.15,"body":"and different different nodes,"},{"speaker":"Aaron Moncur","startTime":387.52,"endTime":391.15,"body":"processes, DMAIC or Lean or"},{"speaker":"Aaron Moncur","startTime":391.36,"endTime":393.76,"body":"whatever are used depending on"},{"speaker":"Aaron Moncur","startTime":391.36,"endTime":393.76,"body":"the application?"},{"speaker":"Zach O'Ferrell","startTime":393.79,"endTime":395.86,"body":"Yeah, I view"},{"speaker":"Zach O'Ferrell","startTime":393.79,"endTime":395.86,"body":"DMAIC as another tool in the"},{"speaker":"Zach O'Ferrell","startTime":395.86,"endTime":399.88,"body":"tool belt. So Six Sigma is a"},{"speaker":"Zach O'Ferrell","startTime":395.86,"endTime":399.88,"body":"tool, Lean is a tool. And they"},{"speaker":"Zach O'Ferrell","startTime":399.88,"endTime":402.94,"body":"each have many tools within"},{"speaker":"Zach O'Ferrell","startTime":399.88,"endTime":402.94,"body":"them. And DMAIC is a tool of its"},{"speaker":"Zach O'Ferrell","startTime":402.94,"endTime":407.62,"body":"own. Now, DMAIC very often pairs"},{"speaker":"Zach O'Ferrell","startTime":402.94,"endTime":407.62,"body":"with both Six Sigma and Lean. So"},{"speaker":"Zach O'Ferrell","startTime":407.62,"endTime":411.37,"body":"I'm I am Six Sigma Black Belt"},{"speaker":"Zach O'Ferrell","startTime":407.62,"endTime":411.37,"body":"certified. I don't have any Lean"},{"speaker":"Zach O'Ferrell","startTime":411.37,"endTime":416.29,"body":"certifications. But I'm fairly"},{"speaker":"Zach O'Ferrell","startTime":411.37,"endTime":416.29,"body":"well versed there. And so I know"},{"speaker":"Zach O'Ferrell","startTime":416.29,"endTime":420.52,"body":"that for Six Sigma Black Belt,"},{"speaker":"Zach O'Ferrell","startTime":416.29,"endTime":420.52,"body":"DMAIC is the underpinning of how"},{"speaker":"Zach O'Ferrell","startTime":420.52,"endTime":424.0,"body":"we walk through problems and the"},{"speaker":"Zach O'Ferrell","startTime":420.52,"endTime":424.0,"body":"whole training courses designed"},{"speaker":"Zach O'Ferrell","startTime":424.03,"endTime":427.75,"body":"around that phase approach for"},{"speaker":"Zach O'Ferrell","startTime":424.03,"endTime":427.75,"body":"dymanic. And so but I can bring"},{"speaker":"Zach O'Ferrell","startTime":427.75,"endTime":431.56,"body":"DMAIC dubare, outside of a six"},{"speaker":"Zach O'Ferrell","startTime":427.75,"endTime":431.56,"body":"sigma problem, or outside of the"},{"speaker":"Zach O'Ferrell","startTime":431.56,"endTime":434.05,"body":"lean problem, it could be any"},{"speaker":"Zach O'Ferrell","startTime":431.56,"endTime":434.05,"body":"problem, I found that I can"},{"speaker":"Zach O'Ferrell","startTime":434.05,"endTime":437.98,"body":"bring that tool to bear to solve"},{"speaker":"Zach O'Ferrell","startTime":434.05,"endTime":437.98,"body":"that problem. It's just a"},{"speaker":"Zach O'Ferrell","startTime":437.98,"endTime":439.63,"body":"different way of thinking"},{"speaker":"Zach O'Ferrell","startTime":437.98,"endTime":439.63,"body":"through it."},{"speaker":"Aaron Moncur","startTime":440.74,"endTime":443.08,"body":"Okay, so it's"},{"speaker":"Aaron Moncur","startTime":440.74,"endTime":443.08,"body":"really a standalone process."},{"speaker":"Zach O'Ferrell","startTime":443.41,"endTime":445.48,"body":"That's all I've"},{"speaker":"Zach O'Ferrell","startTime":443.41,"endTime":445.48,"body":"done. That's how I've always"},{"speaker":"Zach O'Ferrell","startTime":445.72,"endTime":450.04,"body":"used it. And and again, that it"},{"speaker":"Zach O'Ferrell","startTime":445.72,"endTime":450.04,"body":"pays dividends because I can use"},{"speaker":"Zach O'Ferrell","startTime":450.04,"endTime":452.53,"body":"it in other areas outside of"},{"speaker":"Zach O'Ferrell","startTime":450.04,"endTime":452.53,"body":"just those very technically"},{"speaker":"Zach O'Ferrell","startTime":452.53,"endTime":453.94,"body":"focused things."},{"speaker":"Aaron Moncur","startTime":453.94,"endTime":456.88,"body":"Sure. Yeah. Well,"},{"speaker":"Aaron Moncur","startTime":453.94,"endTime":456.88,"body":"here's another acronym. I'd love"},{"speaker":"Aaron Moncur","startTime":456.88,"endTime":460.3,"body":"to hear you talk about IQ, O,"},{"speaker":"Aaron Moncur","startTime":456.88,"endTime":460.3,"body":"PQ, can you tell us what this"},{"speaker":"Aaron Moncur","startTime":460.3,"endTime":464.59,"body":"stands for? And run us through a"},{"speaker":"Aaron Moncur","startTime":460.3,"endTime":464.59,"body":"practical application of"},{"speaker":"Aaron Moncur","startTime":464.62,"endTime":465.88,"body":"equipment qualification?"},{"speaker":"Zach O'Ferrell","startTime":466.12,"endTime":469.3,"body":"Sure. So this"},{"speaker":"Zach O'Ferrell","startTime":466.12,"endTime":469.3,"body":"this one's also my bread and"},{"speaker":"Zach O'Ferrell","startTime":469.3,"endTime":472.93,"body":"butter. So I've sat on our"},{"speaker":"Zach O'Ferrell","startTime":469.3,"endTime":472.93,"body":"company's validation board for"},{"speaker":"Zach O'Ferrell","startTime":472.93,"endTime":475.69,"body":"many, many years, which is the"},{"speaker":"Zach O'Ferrell","startTime":472.93,"endTime":475.69,"body":"the board that defines policy"},{"speaker":"Zach O'Ferrell","startTime":475.69,"endTime":479.53,"body":"and procedure for our whole"},{"speaker":"Zach O'Ferrell","startTime":475.69,"endTime":479.53,"body":"company for validation. And I've"},{"speaker":"Zach O'Ferrell","startTime":479.53,"endTime":484.42,"body":"also been to some training given"},{"speaker":"Zach O'Ferrell","startTime":479.53,"endTime":484.42,"body":"by a third party that's also"},{"speaker":"Zach O'Ferrell","startTime":484.42,"endTime":487.78,"body":"given to FDA. So I sat in with"},{"speaker":"Zach O'Ferrell","startTime":484.42,"endTime":487.78,"body":"FDA auditor so Food and Drug"},{"speaker":"Zach O'Ferrell","startTime":487.78,"endTime":492.49,"body":"Administration auditors on in"},{"speaker":"Zach O'Ferrell","startTime":487.78,"endTime":492.49,"body":"this training, so got to got to"},{"speaker":"Zach O'Ferrell","startTime":492.49,"endTime":494.65,"body":"sit right next to them learning"},{"speaker":"Zach O'Ferrell","startTime":492.49,"endTime":494.65,"body":"the same things that they"},{"speaker":"Zach O'Ferrell","startTime":494.65,"endTime":498.88,"body":"learned about how they view"},{"speaker":"Zach O'Ferrell","startTime":494.65,"endTime":498.88,"body":"validation. So IQ, OR, PQ stands"},{"speaker":"Zach O'Ferrell","startTime":498.88,"endTime":503.17,"body":"for installation qualification,"},{"speaker":"Zach O'Ferrell","startTime":498.88,"endTime":503.17,"body":"operational qualification, and"},{"speaker":"Zach O'Ferrell","startTime":503.17,"endTime":505.93,"body":"then depending on which company"},{"speaker":"Zach O'Ferrell","startTime":503.17,"endTime":505.93,"body":"you're at process qualification"},{"speaker":"Zach O'Ferrell","startTime":505.96,"endTime":509.86,"body":"or performance qualification,"},{"speaker":"Zach O'Ferrell","startTime":505.96,"endTime":509.86,"body":"they're interchangeable. And so"},{"speaker":"Zach O'Ferrell","startTime":509.86,"endTime":512.53,"body":"it just depends on which company"},{"speaker":"Zach O'Ferrell","startTime":509.86,"endTime":512.53,"body":"you're at. And some companies"},{"speaker":"Zach O'Ferrell","startTime":512.53,"endTime":516.76,"body":"will merge OQ, PQ, together,"},{"speaker":"Zach O'Ferrell","startTime":512.53,"endTime":516.76,"body":"some will merge IQ, OQ together."},{"speaker":"Zach O'Ferrell","startTime":516.79,"endTime":521.14,"body":"But ultimately, those are three"},{"speaker":"Zach O'Ferrell","startTime":516.79,"endTime":521.14,"body":"separate efforts, IQ, OQ and PQ."},{"speaker":"Aaron Moncur","startTime":522.19,"endTime":524.71,"body":"Okay. And so you"},{"speaker":"Aaron Moncur","startTime":522.19,"endTime":524.71,"body":"receive a new piece of"},{"speaker":"Aaron Moncur","startTime":524.71,"endTime":527.53,"body":"equipment, how do you start the"},{"speaker":"Aaron Moncur","startTime":524.71,"endTime":527.53,"body":"qualification process?"},{"speaker":"Zach O'Ferrell","startTime":527.56,"endTime":529.96,"body":"Yeah, sure. So"},{"speaker":"Zach O'Ferrell","startTime":527.56,"endTime":529.96,"body":"again, if it's a laser welder,"},{"speaker":"Zach O'Ferrell","startTime":529.96,"endTime":534.04,"body":"let's say one of our pieces of"},{"speaker":"Zach O'Ferrell","startTime":529.96,"endTime":534.04,"body":"equipment that we use, we,"},{"speaker":"Zach O'Ferrell","startTime":534.67,"endTime":539.5,"body":"before we even get that piece of"},{"speaker":"Zach O'Ferrell","startTime":534.67,"endTime":539.5,"body":"equipment on site, we have to"},{"speaker":"Zach O'Ferrell","startTime":539.5,"endTime":541.93,"body":"define what we want out of that"},{"speaker":"Zach O'Ferrell","startTime":539.5,"endTime":541.93,"body":"piece of equipment. So we have"},{"speaker":"Zach O'Ferrell","startTime":541.93,"endTime":544.54,"body":"to write what's called a"},{"speaker":"Zach O'Ferrell","startTime":541.93,"endTime":544.54,"body":"specification document or a user"},{"speaker":"Zach O'Ferrell","startTime":544.54,"endTime":547.57,"body":"requirements document, we have"},{"speaker":"Zach O'Ferrell","startTime":544.54,"endTime":547.57,"body":"to define exactly what it is we"},{"speaker":"Zach O'Ferrell","startTime":547.57,"endTime":550.51,"body":"want this thing to do and high"},{"speaker":"Zach O'Ferrell","startTime":547.57,"endTime":550.51,"body":"level terms, meaning, what"},{"speaker":"Zach O'Ferrell","startTime":550.51,"endTime":553.6,"body":"capacity do I want it to have?"},{"speaker":"Zach O'Ferrell","startTime":550.51,"endTime":553.6,"body":"What kind of utilities should it"},{"speaker":"Zach O'Ferrell","startTime":553.72,"endTime":556.99,"body":"have things like that, we write"},{"speaker":"Zach O'Ferrell","startTime":553.72,"endTime":556.99,"body":"that we give that to the vendor"},{"speaker":"Zach O'Ferrell","startTime":556.99,"endTime":560.08,"body":"to confirm that we've got the"},{"speaker":"Zach O'Ferrell","startTime":556.99,"endTime":560.08,"body":"right specifications, before it"},{"speaker":"Zach O'Ferrell","startTime":560.08,"endTime":564.64,"body":"even arrives on site. What that"},{"speaker":"Zach O'Ferrell","startTime":560.08,"endTime":564.64,"body":"allows us to do is prewrite our"},{"speaker":"Zach O'Ferrell","startTime":564.64,"endTime":567.61,"body":"installation qualification,"},{"speaker":"Zach O'Ferrell","startTime":564.64,"endTime":567.61,"body":"knowing what the thing should do"},{"speaker":"Zach O'Ferrell","startTime":567.64,"endTime":570.82,"body":"before it even gets here."},{"speaker":"Zach O'Ferrell","startTime":567.64,"endTime":570.82,"body":"Oftentimes, before that, we'll"},{"speaker":"Zach O'Ferrell","startTime":570.82,"endTime":574.12,"body":"even go go to the factory to do"},{"speaker":"Zach O'Ferrell","startTime":570.82,"endTime":574.12,"body":"a factory acceptance test."},{"speaker":"Zach O'Ferrell","startTime":574.33,"endTime":577.36,"body":"That's an important part of"},{"speaker":"Zach O'Ferrell","startTime":574.33,"endTime":577.36,"body":"installation qualification. Then"},{"speaker":"Zach O'Ferrell","startTime":577.36,"endTime":580.81,"body":"when it arrives on site, we will"},{"speaker":"Zach O'Ferrell","startTime":577.36,"endTime":580.81,"body":"actually install the thing in"},{"speaker":"Zach O'Ferrell","startTime":580.81,"endTime":583.54,"body":"place and then we have a set of"},{"speaker":"Zach O'Ferrell","startTime":580.81,"endTime":583.54,"body":"things we want to check about"},{"speaker":"Zach O'Ferrell","startTime":583.54,"endTime":586.18,"body":"it. So for instance, we want to"},{"speaker":"Zach O'Ferrell","startTime":583.54,"endTime":586.18,"body":"make sure it's safe. So we'll"},{"speaker":"Zach O'Ferrell","startTime":586.18,"endTime":589.36,"body":"check the alarms, we'll check"},{"speaker":"Zach O'Ferrell","startTime":586.18,"endTime":589.36,"body":"all the interlocks the guarding"},{"speaker":"Zach O'Ferrell","startTime":589.36,"endTime":592.81,"body":"things like that. We want to"},{"speaker":"Zach O'Ferrell","startTime":589.36,"endTime":592.81,"body":"make sure that the the"},{"speaker":"Zach O'Ferrell","startTime":592.81,"endTime":596.2,"body":"installation happened as we said"},{"speaker":"Zach O'Ferrell","startTime":592.81,"endTime":596.2,"body":"it happened. So did we actually"},{"speaker":"Zach O'Ferrell","startTime":596.2,"endTime":598.93,"body":"have the utilities required to"},{"speaker":"Zach O'Ferrell","startTime":596.2,"endTime":598.93,"body":"run it? Check that kind of"},{"speaker":"Zach O'Ferrell","startTime":598.93,"endTime":601.87,"body":"stuff. And then obviously the"},{"speaker":"Zach O'Ferrell","startTime":598.93,"endTime":601.87,"body":"most important part is the"},{"speaker":"Zach O'Ferrell","startTime":601.87,"endTime":604.39,"body":"functional. Does it actually do"},{"speaker":"Zach O'Ferrell","startTime":601.87,"endTime":604.39,"body":"the things we said it was going"},{"speaker":"Zach O'Ferrell","startTime":604.39,"endTime":608.35,"body":"to do. So that's running cycles"},{"speaker":"Zach O'Ferrell","startTime":604.39,"endTime":608.35,"body":"in the equipment. That's"},{"speaker":"Zach O'Ferrell","startTime":608.35,"endTime":611.92,"body":"checking different outputs,"},{"speaker":"Zach O'Ferrell","startTime":608.35,"endTime":611.92,"body":"whether it be laser power, or"},{"speaker":"Zach O'Ferrell","startTime":611.92,"endTime":615.25,"body":"laser focus or things like that"},{"speaker":"Zach O'Ferrell","startTime":611.92,"endTime":615.25,"body":"these these important factors"},{"speaker":"Zach O'Ferrell","startTime":615.25,"endTime":617.74,"body":"that we defined, actually"},{"speaker":"Zach O'Ferrell","startTime":615.25,"endTime":617.74,"body":"checking those to make sure"},{"speaker":"Zach O'Ferrell","startTime":617.74,"endTime":620.8,"body":"they're repeatable over time,"},{"speaker":"Zach O'Ferrell","startTime":617.74,"endTime":620.8,"body":"they have consistency over time."},{"speaker":"Zach O'Ferrell","startTime":621.1,"endTime":624.64,"body":"And that gives us some good"},{"speaker":"Zach O'Ferrell","startTime":621.1,"endTime":624.64,"body":"confidence that we can then move"},{"speaker":"Zach O'Ferrell","startTime":624.64,"endTime":627.4,"body":"it to the next stage, which"},{"speaker":"Zach O'Ferrell","startTime":624.64,"endTime":627.4,"body":"would be OQ in this case."},{"speaker":"Aaron Moncur","startTime":628.24,"endTime":629.95,"body":"I think that"},{"speaker":"Aaron Moncur","startTime":628.24,"endTime":629.95,"body":"entire process is so"},{"speaker":"Aaron Moncur","startTime":629.95,"endTime":632.77,"body":"interesting, because I think"},{"speaker":"Aaron Moncur","startTime":629.95,"endTime":632.77,"body":"oftentimes people don't"},{"speaker":"Aaron Moncur","startTime":633.1,"endTime":635.62,"body":"recognize or appreciate the fact"},{"speaker":"Aaron Moncur","startTime":633.1,"endTime":635.62,"body":"that when a new piece of"},{"speaker":"Aaron Moncur","startTime":635.62,"endTime":638.35,"body":"equipment is received, it's not"},{"speaker":"Aaron Moncur","startTime":635.62,"endTime":638.35,"body":"just on the for running"},{"speaker":"Aaron Moncur","startTime":638.38,"endTime":641.05,"body":"automatically right away, right,"},{"speaker":"Aaron Moncur","startTime":638.38,"endTime":641.05,"body":"there's this whole process that"},{"speaker":"Aaron Moncur","startTime":641.05,"endTime":645.31,"body":"has to be gone through to, to"},{"speaker":"Aaron Moncur","startTime":641.05,"endTime":645.31,"body":"validate it to quantify it"},{"speaker":"Aaron Moncur","startTime":645.31,"endTime":649.54,"body":"before it can be used. And that"},{"speaker":"Aaron Moncur","startTime":645.31,"endTime":649.54,"body":"in itself can be a hefty project"},{"speaker":"Aaron Moncur","startTime":649.57,"endTime":650.23,"body":"to go through."},{"speaker":"Zach O'Ferrell","startTime":650.8,"endTime":654.22,"body":"It's a big one."},{"speaker":"Zach O'Ferrell","startTime":650.8,"endTime":654.22,"body":"And all of it is in in light of"},{"speaker":"Zach O'Ferrell","startTime":654.76,"endTime":657.37,"body":"mitigating and managing risk."},{"speaker":"Zach O'Ferrell","startTime":654.76,"endTime":657.37,"body":"That's the whole reason we do"},{"speaker":"Zach O'Ferrell","startTime":657.37,"endTime":660.76,"body":"it, if we weren't working in an"},{"speaker":"Zach O'Ferrell","startTime":657.37,"endTime":660.76,"body":"industry, so I work in medical"},{"speaker":"Zach O'Ferrell","startTime":660.76,"endTime":664.0,"body":"devices, if we weren't working"},{"speaker":"Zach O'Ferrell","startTime":660.76,"endTime":664.0,"body":"in an industry that could have"},{"speaker":"Zach O'Ferrell","startTime":664.03,"endTime":666.85,"body":"detrimental effects to not only"},{"speaker":"Zach O'Ferrell","startTime":664.03,"endTime":666.85,"body":"our customers, but our patients,"},{"speaker":"Zach O'Ferrell","startTime":667.6,"endTime":670.63,"body":"those requirements might be a"},{"speaker":"Zach O'Ferrell","startTime":667.6,"endTime":670.63,"body":"little bit less. And I don't"},{"speaker":"Zach O'Ferrell","startTime":670.63,"endTime":672.82,"body":"want to compare with other"},{"speaker":"Zach O'Ferrell","startTime":670.63,"endTime":672.82,"body":"industries. But but I do feel"},{"speaker":"Zach O'Ferrell","startTime":672.82,"endTime":675.37,"body":"like we are held to a bit of"},{"speaker":"Zach O'Ferrell","startTime":672.82,"endTime":675.37,"body":"higher standards in some cases,"},{"speaker":"Zach O'Ferrell","startTime":675.4,"endTime":678.85,"body":"because we have that expectation"},{"speaker":"Zach O'Ferrell","startTime":675.4,"endTime":678.85,"body":"that this thing is going to work"},{"speaker":"Zach O'Ferrell","startTime":678.85,"endTime":683.77,"body":"perfectly from day one. And"},{"speaker":"Zach O'Ferrell","startTime":678.85,"endTime":683.77,"body":"there's no real tolerance for"},{"speaker":"Zach O'Ferrell","startTime":683.77,"endTime":685.24,"body":"failure if that equipment down"},{"speaker":"Zach O'Ferrell","startTime":683.77,"endTime":685.24,"body":"the line."},{"speaker":"Aaron Moncur","startTime":685.99,"endTime":688.84,"body":"Yeah. All right."},{"speaker":"Aaron Moncur","startTime":685.99,"endTime":688.84,"body":"Well, we've talked about the"},{"speaker":"Aaron Moncur","startTime":688.84,"endTime":691.63,"body":"process side a little bit"},{"speaker":"Aaron Moncur","startTime":688.84,"endTime":691.63,"body":"manufacturing and qualification."},{"speaker":"Aaron Moncur","startTime":691.63,"endTime":694.66,"body":"Let's back up just a little and"},{"speaker":"Aaron Moncur","startTime":691.63,"endTime":694.66,"body":"talk about something called"},{"speaker":"Aaron Moncur","startTime":694.66,"endTime":698.41,"body":"design verification. What what"},{"speaker":"Aaron Moncur","startTime":694.66,"endTime":698.41,"body":"is design verification? How do"},{"speaker":"Aaron Moncur","startTime":698.41,"endTime":701.8,"body":"you prepare for it? And at what"},{"speaker":"Aaron Moncur","startTime":698.41,"endTime":701.8,"body":"point in the development process"},{"speaker":"Aaron Moncur","startTime":701.8,"endTime":705.07,"body":"do you start talking about and"},{"speaker":"Aaron Moncur","startTime":701.8,"endTime":705.07,"body":"planning for design"},{"speaker":"Aaron Moncur","startTime":705.07,"endTime":705.85,"body":"verification?"},{"speaker":"Zach O'Ferrell","startTime":706.39,"endTime":708.55,"body":"Yeah, so design"},{"speaker":"Zach O'Ferrell","startTime":706.39,"endTime":708.55,"body":"verification is a day one type"},{"speaker":"Zach O'Ferrell","startTime":708.55,"endTime":712.12,"body":"of activity. Now, you don't run"},{"speaker":"Zach O'Ferrell","startTime":708.55,"endTime":712.12,"body":"design verification on day one,"},{"speaker":"Zach O'Ferrell","startTime":712.12,"endTime":713.89,"body":"but you have to be thinking"},{"speaker":"Zach O'Ferrell","startTime":712.12,"endTime":713.89,"body":"about it from the very"},{"speaker":"Zach O'Ferrell","startTime":713.89,"endTime":717.73,"body":"beginning. Because when you"},{"speaker":"Zach O'Ferrell","startTime":713.89,"endTime":717.73,"body":"design a new device, obviously"},{"speaker":"Zach O'Ferrell","startTime":717.73,"endTime":719.77,"body":"the first thing you want to"},{"speaker":"Zach O'Ferrell","startTime":717.73,"endTime":719.77,"body":"figure out before you even go"},{"speaker":"Zach O'Ferrell","startTime":719.77,"endTime":723.31,"body":"into design that devices, what"},{"speaker":"Zach O'Ferrell","startTime":719.77,"endTime":723.31,"body":"do I need it to do? So similar"},{"speaker":"Zach O'Ferrell","startTime":723.31,"endTime":726.67,"body":"to my example, for giving a"},{"speaker":"Zach O'Ferrell","startTime":723.31,"endTime":726.67,"body":"specification document for"},{"speaker":"Zach O'Ferrell","startTime":726.67,"endTime":730.51,"body":"equipment, you have to define"},{"speaker":"Zach O'Ferrell","startTime":726.67,"endTime":730.51,"body":"upfront? What is this product?"},{"speaker":"Zach O'Ferrell","startTime":730.87,"endTime":734.68,"body":"What should it do? And what must"},{"speaker":"Zach O'Ferrell","startTime":730.87,"endTime":734.68,"body":"it do? And that's actually a"},{"speaker":"Zach O'Ferrell","startTime":734.68,"endTime":738.52,"body":"huge aspect of design"},{"speaker":"Zach O'Ferrell","startTime":734.68,"endTime":738.52,"body":"verification is listing out the"},{"speaker":"Zach O'Ferrell","startTime":738.52,"endTime":742.15,"body":"attributes that this product has"},{"speaker":"Zach O'Ferrell","startTime":738.52,"endTime":742.15,"body":"to have. So for instance, we"},{"speaker":"Zach O'Ferrell","startTime":742.15,"endTime":745.72,"body":"start with something like the"},{"speaker":"Zach O'Ferrell","startTime":742.15,"endTime":745.72,"body":"product in medical devices, the"},{"speaker":"Zach O'Ferrell","startTime":745.72,"endTime":751.33,"body":"product must deliver some fluid"},{"speaker":"Zach O'Ferrell","startTime":745.72,"endTime":751.33,"body":"to this vascular area, that's an"},{"speaker":"Zach O'Ferrell","startTime":751.33,"endTime":756.13,"body":"example. Well, that then"},{"speaker":"Zach O'Ferrell","startTime":751.33,"endTime":756.13,"body":"translates back into a set of"},{"speaker":"Zach O'Ferrell","startTime":756.13,"endTime":759.7,"body":"product requirements, meaning,"},{"speaker":"Zach O'Ferrell","startTime":756.13,"endTime":759.7,"body":"okay, if we wanted to deliver"},{"speaker":"Zach O'Ferrell","startTime":759.7,"endTime":764.59,"body":"fluid, then we need to start"},{"speaker":"Zach O'Ferrell","startTime":759.7,"endTime":764.59,"body":"defining fluid flow rates, and"},{"speaker":"Zach O'Ferrell","startTime":764.59,"endTime":768.28,"body":"we need to define pressures or"},{"speaker":"Zach O'Ferrell","startTime":764.59,"endTime":768.28,"body":"things like that. And those"},{"speaker":"Zach O'Ferrell","startTime":768.28,"endTime":770.89,"body":"become the engineering"},{"speaker":"Zach O'Ferrell","startTime":768.28,"endTime":770.89,"body":"specifications that we'll check"},{"speaker":"Zach O'Ferrell","startTime":770.89,"endTime":774.37,"body":"during design verification. So"},{"speaker":"Zach O'Ferrell","startTime":770.89,"endTime":774.37,"body":"design verification is not about"},{"speaker":"Zach O'Ferrell","startTime":774.37,"endTime":778.24,"body":"saying, does this meet the"},{"speaker":"Zach O'Ferrell","startTime":774.37,"endTime":778.24,"body":"clinical need? It's saying we"},{"speaker":"Zach O'Ferrell","startTime":778.66,"endTime":782.14,"body":"created some specifications that"},{"speaker":"Zach O'Ferrell","startTime":778.66,"endTime":782.14,"body":"we think will meet the clinical"},{"speaker":"Zach O'Ferrell","startTime":782.14,"endTime":785.92,"body":"need, does our design meet those"},{"speaker":"Zach O'Ferrell","startTime":782.14,"endTime":785.92,"body":"things? And then there's design"},{"speaker":"Zach O'Ferrell","startTime":785.92,"endTime":789.19,"body":"validation, which is a secondary"},{"speaker":"Zach O'Ferrell","startTime":785.92,"endTime":789.19,"body":"step, which is, okay, we've made"},{"speaker":"Zach O'Ferrell","startTime":789.19,"endTime":793.09,"body":"the device that we think will"},{"speaker":"Zach O'Ferrell","startTime":789.19,"endTime":793.09,"body":"work, let's go check it in an"},{"speaker":"Zach O'Ferrell","startTime":793.09,"endTime":796.42,"body":"animal surrogate and humans,"},{"speaker":"Zach O'Ferrell","startTime":793.09,"endTime":796.42,"body":"whatever that that thing might"},{"speaker":"Zach O'Ferrell","startTime":796.42,"endTime":799.69,"body":"be to say, does it actually meet"},{"speaker":"Zach O'Ferrell","startTime":796.42,"endTime":799.69,"body":"the needs that we've defined out"},{"speaker":"Zach O'Ferrell","startTime":799.69,"endTime":800.59,"body":"in the field?"},{"speaker":"Aaron Moncur","startTime":845.24,"endTime":848.9300000000001,"body":"Right. Does it not"},{"speaker":"Aaron Moncur","startTime":845.24,"endTime":848.9300000000001,"body":"only satisfy the design inputs?"},{"speaker":"Aaron Moncur","startTime":848.9300000000001,"endTime":852.05,"body":"But does the device holistically"},{"speaker":"Aaron Moncur","startTime":848.9300000000001,"endTime":852.05,"body":"do what it's supposed to do?"},{"speaker":"Aaron Moncur","startTime":852.05,"endTime":853.19,"body":"Does it do the right thing?"},{"speaker":"Zach O'Ferrell","startTime":853.3699999999999,"endTime":856.3699999999999,"body":"Exactly. And for"},{"speaker":"Zach O'Ferrell","startTime":853.3699999999999,"endTime":856.3699999999999,"body":"simplicity, we try to break"},{"speaker":"Zach O'Ferrell","startTime":856.3699999999999,"endTime":859.55,"body":"those into separate efforts so"},{"speaker":"Zach O'Ferrell","startTime":856.3699999999999,"endTime":859.55,"body":"that we can take it one step at"},{"speaker":"Zach O'Ferrell","startTime":859.55,"endTime":862.52,"body":"a time. And obviously, if it"},{"speaker":"Zach O'Ferrell","startTime":859.55,"endTime":862.52,"body":"fails, design verification, we"},{"speaker":"Zach O'Ferrell","startTime":862.52,"endTime":865.8499999999999,"body":"don't want to move to the next"},{"speaker":"Zach O'Ferrell","startTime":862.52,"endTime":865.8499999999999,"body":"phase. So it's an important"},{"speaker":"Zach O'Ferrell","startTime":865.8499999999999,"endTime":866.8699999999999,"body":"phase gate for us."},{"speaker":"Aaron Moncur","startTime":867.6500000000001,"endTime":869.78,"body":"Yeah, talk a"},{"speaker":"Aaron Moncur","startTime":867.6500000000001,"endTime":869.78,"body":"little bit about design"},{"speaker":"Aaron Moncur","startTime":869.78,"endTime":872.4200000000001,"body":"verification. I mean, you've"},{"speaker":"Aaron Moncur","startTime":869.78,"endTime":872.4200000000001,"body":"defined the product, you've"},{"speaker":"Aaron Moncur","startTime":872.4200000000001,"endTime":874.8199999999999,"body":"defined what you want out of it,"},{"speaker":"Aaron Moncur","startTime":872.4200000000001,"endTime":874.8199999999999,"body":"you know what the design inputs"},{"speaker":"Aaron Moncur","startTime":874.8199999999999,"endTime":878.54,"body":"are? So how do you perform the"},{"speaker":"Aaron Moncur","startTime":874.8199999999999,"endTime":878.54,"body":"actual verification?"},{"speaker":"Zach O'Ferrell","startTime":878.75,"endTime":881.69,"body":"Yeah, so for"},{"speaker":"Zach O'Ferrell","startTime":878.75,"endTime":881.69,"body":"design verification, that's"},{"speaker":"Zach O'Ferrell","startTime":881.69,"endTime":885.3199999999999,"body":"really I'd say the one of the"},{"speaker":"Zach O'Ferrell","startTime":881.69,"endTime":885.3199999999999,"body":"first times you're going to be"},{"speaker":"Zach O'Ferrell","startTime":885.3199999999999,"endTime":889.19,"body":"building the device in its"},{"speaker":"Zach O'Ferrell","startTime":885.3199999999999,"endTime":889.19,"body":"entirety for for more than a few"},{"speaker":"Zach O'Ferrell","startTime":889.19,"endTime":892.3399999999999,"body":"devices. Because you can build"},{"speaker":"Zach O'Ferrell","startTime":889.19,"endTime":892.3399999999999,"body":"feasibility, you maybe do a few"},{"speaker":"Zach O'Ferrell","startTime":892.3399999999999,"endTime":895.73,"body":"for some very front end studies."},{"speaker":"Zach O'Ferrell","startTime":892.3399999999999,"endTime":895.73,"body":"But design verification is the"},{"speaker":"Zach O'Ferrell","startTime":895.73,"endTime":900.1400000000001,"body":"first really controlled,"},{"speaker":"Zach O'Ferrell","startTime":895.73,"endTime":900.1400000000001,"body":"protocol driven build. And so"},{"speaker":"Zach O'Ferrell","startTime":900.1400000000001,"endTime":902.4200000000001,"body":"you're actually building it on"},{"speaker":"Zach O'Ferrell","startTime":900.1400000000001,"endTime":902.4200000000001,"body":"the manufacturing floor, running"},{"speaker":"Zach O'Ferrell","startTime":902.4200000000001,"endTime":904.79,"body":"it through all the processes you"},{"speaker":"Zach O'Ferrell","startTime":902.4200000000001,"endTime":904.79,"body":"would normally run it through"},{"speaker":"Zach O'Ferrell","startTime":905.03,"endTime":908.72,"body":"with operators who are building"},{"speaker":"Zach O'Ferrell","startTime":905.03,"endTime":908.72,"body":"the product, who will"},{"speaker":"Zach O'Ferrell","startTime":908.75,"endTime":911.27,"body":"potentially build the product in"},{"speaker":"Zach O'Ferrell","startTime":908.75,"endTime":911.27,"body":"the future, you build those"},{"speaker":"Zach O'Ferrell","startTime":911.27,"endTime":915.3800000000001,"body":"devices, you condition them as"},{"speaker":"Zach O'Ferrell","startTime":911.27,"endTime":915.3800000000001,"body":"you need to so put them through"},{"speaker":"Zach O'Ferrell","startTime":915.3800000000001,"endTime":919.55,"body":"simulated shipping, or the worst"},{"speaker":"Zach O'Ferrell","startTime":915.3800000000001,"endTime":919.55,"body":"case temperatures that they"},{"speaker":"Zach O'Ferrell","startTime":919.55,"endTime":921.98,"body":"might experience throughout"},{"speaker":"Zach O'Ferrell","startTime":919.55,"endTime":921.98,"body":"their life, things like that."},{"speaker":"Zach O'Ferrell","startTime":922.6400000000001,"endTime":925.94,"body":"accelerated aging, so you put"},{"speaker":"Zach O'Ferrell","startTime":922.6400000000001,"endTime":925.94,"body":"them through the full rigor and"},{"speaker":"Zach O'Ferrell","startTime":925.94,"endTime":930.29,"body":"then there's a very generally a"},{"speaker":"Zach O'Ferrell","startTime":925.94,"endTime":930.29,"body":"very rigorous set of testing"},{"speaker":"Zach O'Ferrell","startTime":930.29,"endTime":933.05,"body":"that you need to do so you'll"},{"speaker":"Zach O'Ferrell","startTime":930.29,"endTime":933.05,"body":"destroy the device in the"},{"speaker":"Zach O'Ferrell","startTime":933.05,"endTime":936.8900000000001,"body":"process, but break it down into"},{"speaker":"Zach O'Ferrell","startTime":933.05,"endTime":936.8900000000001,"body":"its component parts tested"},{"speaker":"Zach O'Ferrell","startTime":936.8900000000001,"endTime":939.0799999999999,"body":"against you know, this, this"},{"speaker":"Zach O'Ferrell","startTime":936.8900000000001,"endTime":939.0799999999999,"body":"length to meet the length we"},{"speaker":"Zach O'Ferrell","startTime":939.0799999999999,"endTime":943.0999999999999,"body":"need. Does this withstand the"},{"speaker":"Zach O'Ferrell","startTime":939.0799999999999,"endTime":943.0999999999999,"body":"pressures that we need, all"},{"speaker":"Zach O'Ferrell","startTime":943.0999999999999,"endTime":946.55,"body":"those types of things that you"},{"speaker":"Zach O'Ferrell","startTime":943.0999999999999,"endTime":946.55,"body":"specify that it has to perform"},{"speaker":"Zach O'Ferrell","startTime":946.55,"endTime":949.28,"body":"too, you check it against each"},{"speaker":"Zach O'Ferrell","startTime":946.55,"endTime":949.28,"body":"one of those specifications. So"},{"speaker":"Zach O'Ferrell","startTime":949.28,"endTime":952.0999999999999,"body":"you're literally tearing the"},{"speaker":"Zach O'Ferrell","startTime":949.28,"endTime":952.0999999999999,"body":"thing apart, measuring"},{"speaker":"Zach O'Ferrell","startTime":952.0999999999999,"endTime":956.1199999999999,"body":"everything, running it through"},{"speaker":"Zach O'Ferrell","startTime":952.0999999999999,"endTime":956.1199999999999,"body":"simulated use testing, things"},{"speaker":"Zach O'Ferrell","startTime":956.1199999999999,"endTime":956.6300000000001,"body":"like that."},{"speaker":"Aaron Moncur","startTime":956.9300000000001,"endTime":959.48,"body":"Yeah. See, I love"},{"speaker":"Aaron Moncur","startTime":956.9300000000001,"endTime":959.48,"body":"talking about this part, because"},{"speaker":"Aaron Moncur","startTime":959.48,"endTime":962.8699999999999,"body":"this is what we do we develop"},{"speaker":"Aaron Moncur","startTime":959.48,"endTime":962.8699999999999,"body":"the the test equipment for these"},{"speaker":"Aaron Moncur","startTime":962.8699999999999,"endTime":966.1700000000001,"body":"kinds of devices. And when we"},{"speaker":"Aaron Moncur","startTime":962.8699999999999,"endTime":966.1700000000001,"body":"are developing the spec for our"},{"speaker":"Aaron Moncur","startTime":966.1700000000001,"endTime":968.9300000000001,"body":"own equipment, not for the"},{"speaker":"Aaron Moncur","startTime":966.1700000000001,"endTime":968.9300000000001,"body":"device, but for the equipment,"},{"speaker":"Aaron Moncur","startTime":969.1400000000001,"endTime":973.1600000000001,"body":"we go through the same process"},{"speaker":"Aaron Moncur","startTime":969.1400000000001,"endTime":973.1600000000001,"body":"where we'll define what are the"},{"speaker":"Aaron Moncur","startTime":973.1600000000001,"endTime":976.31,"body":"user needs, what job are we hiri"},{"speaker":"Aaron Moncur","startTime":973.1600000000001,"endTime":976.31,"body":"g this piece of equipme"},{"speaker":"Aaron Moncur","startTime":976.31,"endTime":979.28,"body":"t or this test fixture to do?"},{"speaker":"Aaron Moncur","startTime":976.31,"endTime":979.28,"body":"nd then we translate those u"},{"speaker":"Aaron Moncur","startTime":979.28,"endTime":982.52,"body":"er needs into design inputs."},{"speaker":"Aaron Moncur","startTime":979.28,"endTime":982.52,"body":"What are the technical require"},{"speaker":"Aaron Moncur","startTime":982.52,"endTime":985.52,"body":"ents that need to be satisfi"},{"speaker":"Aaron Moncur","startTime":982.52,"endTime":985.52,"body":"d? And then at the end, we'll b"},{"speaker":"Aaron Moncur","startTime":985.6400000000001,"endTime":988.04,"body":"able to go back to those d"},{"speaker":"Aaron Moncur","startTime":985.6400000000001,"endTime":988.04,"body":"sign inputs and say, 'Alrigh"},{"speaker":"Aaron Moncur","startTime":988.19,"endTime":990.8,"body":", here's a an enginee"},{"speaker":"Aaron Moncur","startTime":988.19,"endTime":990.8,"body":"ing metric, can we measure"},{"speaker":"Aaron Moncur","startTime":990.8599999999999,"endTime":994.8199999999999,"body":"this and check it off the lis"},{"speaker":"Aaron Moncur","startTime":990.8599999999999,"endTime":994.8199999999999,"body":"based on measured results"},{"speaker":"Aaron Moncur","startTime":994.8199999999999,"endTime":998.78,"body":"' So this whole process I just"},{"speaker":"Aaron Moncur","startTime":994.8199999999999,"endTime":998.78,"body":"oved so much, vacations for me,"},{"speaker":"Aaron Moncur","startTime":998.78,"endTime":1001.48,"body":"I want to go to a manufac"},{"speaker":"Aaron Moncur","startTime":998.78,"endTime":1001.48,"body":"uring facility and watch how the"},{"speaker":"Aaron Moncur","startTime":1001.48,"endTime":1004.21,"body":"make things. Is that is that so"},{"speaker":"Aaron Moncur","startTime":1001.48,"endTime":1004.21,"body":"fun?"},{"speaker":"Zach O'Ferrell","startTime":1004.24,"endTime":1005.53,"body":"You're welcome"},{"speaker":"Zach O'Ferrell","startTime":1004.24,"endTime":1005.53,"body":"anytime, Aaron."},{"speaker":"Aaron Moncur","startTime":1006.7,"endTime":1009.0699999999999,"body":"Nope. Ah, I'm not"},{"speaker":"Aaron Moncur","startTime":1006.7,"endTime":1009.0699999999999,"body":"much of my take you up on that?"},{"speaker":"Aaron Moncur","startTime":1009.3399999999999,"endTime":1013.21,"body":"All right. Well, you work a lot"},{"speaker":"Aaron Moncur","startTime":1009.3399999999999,"endTime":1013.21,"body":"with Six Sigma and Lean"},{"speaker":"Aaron Moncur","startTime":1013.21,"endTime":1016.51,"body":"processes. We talked a little"},{"speaker":"Aaron Moncur","startTime":1013.21,"endTime":1016.51,"body":"bit about this before, what's"},{"speaker":"Aaron Moncur","startTime":1016.51,"endTime":1021.4300000000001,"body":"the difference between those"},{"speaker":"Aaron Moncur","startTime":1016.51,"endTime":1021.4300000000001,"body":"two? Are they complimentary? Or"},{"speaker":"Aaron Moncur","startTime":1021.4300000000001,"endTime":1024.13,"body":"are they even used separately?"},{"speaker":"Aaron Moncur","startTime":1021.4300000000001,"endTime":1024.13,"body":"Just by themselves? Are they"},{"speaker":"Aaron Moncur","startTime":1024.13,"endTime":1026.83,"body":"standalone things like DMAIC?"},{"speaker":"Aaron Moncur","startTime":1024.13,"endTime":1026.83,"body":"r are they often used togethe"},{"speaker":"Aaron Moncur","startTime":1026.83,"endTime":1027.37,"body":"?"},{"speaker":"Zach O'Ferrell","startTime":1027.73,"endTime":1031.18,"body":"Yeah. So I would"},{"speaker":"Zach O'Ferrell","startTime":1027.73,"endTime":1031.18,"body":"say they can be used separately."},{"speaker":"Zach O'Ferrell","startTime":1031.93,"endTime":1038.14,"body":"But in order to, I'd say, fully"},{"speaker":"Zach O'Ferrell","startTime":1031.93,"endTime":1038.14,"body":"solve a problem, many problems,"},{"speaker":"Zach O'Ferrell","startTime":1038.65,"endTime":1042.28,"body":"you're going to want to know"},{"speaker":"Zach O'Ferrell","startTime":1038.65,"endTime":1042.28,"body":"both. And the reason I say that"},{"speaker":"Zach O'Ferrell","startTime":1042.28,"endTime":1046.81,"body":"is, if all you know is Six"},{"speaker":"Zach O'Ferrell","startTime":1042.28,"endTime":1046.81,"body":"Sigma, let's say and Six Sigma"},{"speaker":"Zach O'Ferrell","startTime":1046.81,"endTime":1051.25,"body":"is the tool set, that's it."},{"speaker":"Zach O'Ferrell","startTime":1046.81,"endTime":1051.25,"body":"What's the saying? 'To a hammer,"},{"speaker":"Zach O'Ferrell","startTime":1051.28,"endTime":1055.09,"body":"everything is a nail.' And so"},{"speaker":"Zach O'Ferrell","startTime":1051.28,"endTime":1055.09,"body":"the potential problem is you"},{"speaker":"Zach O'Ferrell","startTime":1055.09,"endTime":1057.34,"body":"only bring that tool to bear"},{"speaker":"Zach O'Ferrell","startTime":1055.09,"endTime":1057.34,"body":"even when it's not really"},{"speaker":"Zach O'Ferrell","startTime":1057.34,"endTime":1062.26,"body":"applicable. So so I'll back up a"},{"speaker":"Zach O'Ferrell","startTime":1057.34,"endTime":1062.26,"body":"little bit for Six Sigma. I'm"},{"speaker":"Zach O'Ferrell","startTime":1062.26,"endTime":1066.94,"body":"simplifying this quite a bit."},{"speaker":"Zach O'Ferrell","startTime":1062.26,"endTime":1066.94,"body":"But in general, that is a tool"},{"speaker":"Zach O'Ferrell","startTime":1066.94,"endTime":1070.99,"body":"sets that's used to reduce"},{"speaker":"Zach O'Ferrell","startTime":1066.94,"endTime":1070.99,"body":"variation or understand"},{"speaker":"Zach O'Ferrell","startTime":1070.99,"endTime":1074.26,"body":"variation and a process by"},{"speaker":"Zach O'Ferrell","startTime":1070.99,"endTime":1074.26,"body":"variation. I mean, you run the"},{"speaker":"Zach O'Ferrell","startTime":1074.26,"endTime":1077.6200000000001,"body":"process 1000 times, and each"},{"speaker":"Zach O'Ferrell","startTime":1074.26,"endTime":1077.6200000000001,"body":"time you'll get a different"},{"speaker":"Zach O'Ferrell","startTime":1077.6200000000001,"endTime":1080.71,"body":"result. But the question is, how"},{"speaker":"Zach O'Ferrell","startTime":1077.6200000000001,"endTime":1080.71,"body":"different of a result Do you get"},{"speaker":"Zach O'Ferrell","startTime":1080.71,"endTime":1083.77,"body":"each time you run it? And is it"},{"speaker":"Zach O'Ferrell","startTime":1080.71,"endTime":1083.77,"body":"okay, that we're getting that"},{"speaker":"Zach O'Ferrell","startTime":1083.77,"endTime":1087.01,"body":"different of a result. So for"},{"speaker":"Zach O'Ferrell","startTime":1083.77,"endTime":1087.01,"body":"instance, if you run a process"},{"speaker":"Zach O'Ferrell","startTime":1087.0700000000002,"endTime":1092.47,"body":"1000 times, and half of the"},{"speaker":"Zach O'Ferrell","startTime":1087.0700000000002,"endTime":1092.47,"body":"time, it produces not a good"},{"speaker":"Zach O'Ferrell","startTime":1092.47,"endTime":1096.16,"body":"result, you have high variation"},{"speaker":"Zach O'Ferrell","startTime":1092.47,"endTime":1096.16,"body":"in that process relative to what"},{"speaker":"Zach O'Ferrell","startTime":1096.16,"endTime":1099.43,"body":"your specifications are, that"},{"speaker":"Zach O'Ferrell","startTime":1096.16,"endTime":1099.43,"body":"you're measuring against. And so"},{"speaker":"Zach O'Ferrell","startTime":1099.43,"endTime":1102.43,"body":"Six Sigma is a great tool set"},{"speaker":"Zach O'Ferrell","startTime":1099.43,"endTime":1102.43,"body":"for breaking down variation,"},{"speaker":"Zach O'Ferrell","startTime":1102.43,"endTime":1105.25,"body":"understanding sources of"},{"speaker":"Zach O'Ferrell","startTime":1102.43,"endTime":1105.25,"body":"variation, and being able to"},{"speaker":"Zach O'Ferrell","startTime":1105.25,"endTime":1110.2,"body":"eliminate or reduce or change"},{"speaker":"Zach O'Ferrell","startTime":1105.25,"endTime":1110.2,"body":"them. And that that comes along"},{"speaker":"Zach O'Ferrell","startTime":1110.2,"endTime":1115.75,"body":"generally with maybe more"},{"speaker":"Zach O'Ferrell","startTime":1110.2,"endTime":1115.75,"body":"automated processes, processes"},{"speaker":"Zach O'Ferrell","startTime":1115.75,"endTime":1119.98,"body":"that have many, many defined"},{"speaker":"Zach O'Ferrell","startTime":1115.75,"endTime":1119.98,"body":"attributes about them. So a lot"},{"speaker":"Zach O'Ferrell","startTime":1119.98,"endTime":1123.76,"body":"of input parameters, things like"},{"speaker":"Zach O'Ferrell","startTime":1119.98,"endTime":1123.76,"body":"that. lien, on the other hand,"},{"speaker":"Zach O'Ferrell","startTime":1123.79,"endTime":1128.56,"body":"is all about reducing waste. So"},{"speaker":"Zach O'Ferrell","startTime":1123.79,"endTime":1128.56,"body":"if you look at it one way, you"},{"speaker":"Zach O'Ferrell","startTime":1128.56,"endTime":1132.01,"body":"could say, well, variation is a"},{"speaker":"Zach O'Ferrell","startTime":1128.56,"endTime":1132.01,"body":"form of waste. And you can look"},{"speaker":"Zach O'Ferrell","startTime":1132.01,"endTime":1135.01,"body":"to reduce waste that way. But"},{"speaker":"Zach O'Ferrell","startTime":1132.01,"endTime":1135.01,"body":"it's going to be very difficult"},{"speaker":"Zach O'Ferrell","startTime":1135.01,"endTime":1138.55,"body":"to reduce variation without also"},{"speaker":"Zach O'Ferrell","startTime":1135.01,"endTime":1138.55,"body":"having the Six Sigma tool sets."},{"speaker":"Zach O'Ferrell","startTime":1138.8500000000001,"endTime":1143.1100000000001,"body":"Lean on its own generally is"},{"speaker":"Zach O'Ferrell","startTime":1138.8500000000001,"endTime":1143.1100000000001,"body":"used to to improve process"},{"speaker":"Zach O'Ferrell","startTime":1143.17,"endTime":1148.0,"body":"efficiency. So oftentimes, they"},{"speaker":"Zach O'Ferrell","startTime":1143.17,"endTime":1148.0,"body":"say, I'm producing 1000 widgets"},{"speaker":"Zach O'Ferrell","startTime":1148.0,"endTime":1153.52,"body":"a day, right now, if I want to"},{"speaker":"Zach O'Ferrell","startTime":1148.0,"endTime":1153.52,"body":"produce 1500 widgets, tomorrow,"},{"speaker":"Zach O'Ferrell","startTime":1153.76,"endTime":1156.67,"body":"I'm going to have to change"},{"speaker":"Zach O'Ferrell","startTime":1153.76,"endTime":1156.67,"body":"something about what I do. Now,"},{"speaker":"Zach O'Ferrell","startTime":1156.67,"endTime":1160.39,"body":"you might have existing waste in"},{"speaker":"Zach O'Ferrell","startTime":1156.67,"endTime":1160.39,"body":"your process. And by waste, I"},{"speaker":"Zach O'Ferrell","startTime":1160.39,"endTime":1164.3200000000002,"body":"mean, you have an operator who's"},{"speaker":"Zach O'Ferrell","startTime":1160.39,"endTime":1164.3200000000002,"body":"walking 50 feet just to operate"},{"speaker":"Zach O'Ferrell","startTime":1164.3200000000002,"endTime":1168.28,"body":"on a part when they could be"},{"speaker":"Zach O'Ferrell","startTime":1164.3200000000002,"endTime":1168.28,"body":"walking 10 feet, or, there's a"},{"speaker":"Zach O'Ferrell","startTime":1168.28,"endTime":1170.44,"body":"lot of waiting time and they're"},{"speaker":"Zach O'Ferrell","startTime":1168.28,"endTime":1170.44,"body":"waiting for the next thing to"},{"speaker":"Zach O'Ferrell","startTime":1170.44,"endTime":1173.65,"body":"come their way. Well, waiting"},{"speaker":"Zach O'Ferrell","startTime":1170.44,"endTime":1173.65,"body":"time is waste. We look at"},{"speaker":"Zach O'Ferrell","startTime":1173.65,"endTime":1176.05,"body":"different types of wastes that"},{"speaker":"Zach O'Ferrell","startTime":1173.65,"endTime":1176.05,"body":"way, and you can reduce those"},{"speaker":"Zach O'Ferrell","startTime":1176.05,"endTime":1178.18,"body":"using Lean fundamentals."},{"speaker":"Aaron Moncur","startTime":1178.66,"endTime":1182.92,"body":"Six Sigma and Lean"},{"speaker":"Aaron Moncur","startTime":1178.66,"endTime":1182.92,"body":"are commonly used within a"},{"speaker":"Aaron Moncur","startTime":1182.92,"endTime":1186.1000000000001,"body":"process engineering environment."},{"speaker":"Aaron Moncur","startTime":1182.92,"endTime":1186.1000000000001,"body":"I'm curious, have you ever seen"},{"speaker":"Aaron Moncur","startTime":1186.1000000000001,"endTime":1190.78,"body":"them used effectively within"},{"speaker":"Aaron Moncur","startTime":1186.1000000000001,"endTime":1190.78,"body":"more than R\u0026D or product"},{"speaker":"Aaron Moncur","startTime":1190.78,"endTime":1192.16,"body":"development environment?"},{"speaker":"Zach O'Ferrell","startTime":1192.52,"endTime":1196.51,"body":"Yeah, that's a"},{"speaker":"Zach O'Ferrell","startTime":1192.52,"endTime":1196.51,"body":"great question. I have. So Six"},{"speaker":"Zach O'Ferrell","startTime":1196.51,"endTime":1201.73,"body":"Sigma very much so because when"},{"speaker":"Zach O'Ferrell","startTime":1196.51,"endTime":1201.73,"body":"you're developing a product,"},{"speaker":"Zach O'Ferrell","startTime":1202.8400000000001,"endTime":1207.16,"body":"that product itself is going to"},{"speaker":"Zach O'Ferrell","startTime":1202.8400000000001,"endTime":1207.16,"body":"have some variation in it. So an"},{"speaker":"Zach O'Ferrell","startTime":1207.16,"endTime":1212.3200000000002,"body":"example would be if I design a"},{"speaker":"Zach O'Ferrell","startTime":1207.16,"endTime":1212.3200000000002,"body":"part to always be three inches"},{"speaker":"Zach O'Ferrell","startTime":1212.3200000000002,"endTime":1214.5700000000002,"body":"long, let's say I design the"},{"speaker":"Zach O'Ferrell","startTime":1212.3200000000002,"endTime":1214.5700000000002,"body":"part to be three inches long."},{"speaker":"Zach O'Ferrell","startTime":1214.6000000000001,"endTime":1218.2,"body":"Well, I'm contracting a vendor,"},{"speaker":"Zach O'Ferrell","startTime":1214.6000000000001,"endTime":1218.2,"body":"let's say to make that part, I"},{"speaker":"Zach O'Ferrell","startTime":1218.2,"endTime":1220.75,"body":"really need to understand what"},{"speaker":"Zach O'Ferrell","startTime":1218.2,"endTime":1220.75,"body":"variation that vendor is going"},{"speaker":"Zach O'Ferrell","startTime":1220.75,"endTime":1225.43,"body":"to provide to me, because that"},{"speaker":"Zach O'Ferrell","startTime":1220.75,"endTime":1225.43,"body":"tells me what design limits I"},{"speaker":"Zach O'Ferrell","startTime":1225.43,"endTime":1228.22,"body":"can potentially work within. So"},{"speaker":"Zach O'Ferrell","startTime":1225.43,"endTime":1228.22,"body":"an example would be I want it to"},{"speaker":"Zach O'Ferrell","startTime":1228.22,"endTime":1231.64,"body":"be three inches, but they're"},{"speaker":"Zach O'Ferrell","startTime":1228.22,"endTime":1231.64,"body":"able to give me a part that's"},{"speaker":"Zach O'Ferrell","startTime":1231.64,"endTime":1236.53,"body":"anywhere from 2.5 to 3.5 inches."},{"speaker":"Zach O'Ferrell","startTime":1231.64,"endTime":1236.53,"body":"Well, I either need the vendor"},{"speaker":"Zach O'Ferrell","startTime":1236.53,"endTime":1239.5900000000001,"body":"to do better than that, or I"},{"speaker":"Zach O'Ferrell","startTime":1236.53,"endTime":1239.5900000000001,"body":"need to design for that level of"},{"speaker":"Zach O'Ferrell","startTime":1239.5900000000001,"endTime":1242.8,"body":"variation and understand that"},{"speaker":"Zach O'Ferrell","startTime":1239.5900000000001,"endTime":1242.8,"body":"fitment of parts is going to be"},{"speaker":"Zach O'Ferrell","startTime":1242.8,"endTime":1245.68,"body":"an important piece. If my"},{"speaker":"Zach O'Ferrell","startTime":1242.8,"endTime":1245.68,"body":"design, so that's called"},{"speaker":"Zach O'Ferrell","startTime":1246.46,"endTime":1249.3700000000001,"body":"tolerancing, geometric"},{"speaker":"Zach O'Ferrell","startTime":1246.46,"endTime":1249.3700000000001,"body":"tolerancing, things like that"},{"speaker":"Zach O'Ferrell","startTime":1249.55,"endTime":1252.46,"body":"and R\u0026D engineer absolutely has"},{"speaker":"Zach O'Ferrell","startTime":1249.55,"endTime":1252.46,"body":"to understand what what"},{"speaker":"Zach O'Ferrell","startTime":1252.55,"endTime":1255.6100000000001,"body":"variation means in that context."},{"speaker":"Zach O'Ferrell","startTime":1252.55,"endTime":1255.6100000000001,"body":"And there's lots of different"},{"speaker":"Zach O'Ferrell","startTime":1255.6100000000001,"endTime":1258.73,"body":"types of variation you can"},{"speaker":"Zach O'Ferrell","startTime":1255.6100000000001,"endTime":1258.73,"body":"encounter. Some are acceptable"},{"speaker":"Zach O'Ferrell","startTime":1258.73,"endTime":1261.52,"body":"for your design, some may not"},{"speaker":"Zach O'Ferrell","startTime":1258.73,"endTime":1261.52,"body":"be, but you got to understand"},{"speaker":"Zach O'Ferrell","startTime":1261.52,"endTime":1264.13,"body":"how to measure it, how to look"},{"speaker":"Zach O'Ferrell","startTime":1261.52,"endTime":1264.13,"body":"at it, and how to respond to"},{"speaker":"Zach O'Ferrell","startTime":1264.13,"endTime":1267.76,"body":"that variation in your design."},{"speaker":"Zach O'Ferrell","startTime":1264.13,"endTime":1267.76,"body":"So that's just one example of"},{"speaker":"Zach O'Ferrell","startTime":1267.76,"endTime":1271.1200000000001,"body":"where that that Six Sigma"},{"speaker":"Zach O'Ferrell","startTime":1267.76,"endTime":1271.1200000000001,"body":"mentality around variation,"},{"speaker":"Zach O'Ferrell","startTime":1271.42,"endTime":1273.22,"body":"understanding is really"},{"speaker":"Zach O'Ferrell","startTime":1271.42,"endTime":1273.22,"body":"critical."},{"speaker":"Aaron Moncur","startTime":1273.6100000000001,"endTime":1276.31,"body":"Got it? Okay, that"},{"speaker":"Aaron Moncur","startTime":1273.6100000000001,"endTime":1276.31,"body":"makes a lot of sense. Let me"},{"speaker":"Aaron Moncur","startTime":1276.31,"endTime":1279.52,"body":"take just a short break here and"},{"speaker":"Aaron Moncur","startTime":1276.31,"endTime":1279.52,"body":"share with the listeners that"},{"speaker":"Aaron Moncur","startTime":1279.55,"endTime":1283.39,"body":"teampipeline.us is where you can"},{"speaker":"Aaron Moncur","startTime":1279.55,"endTime":1283.39,"body":"learn more about how we help"},{"speaker":"Aaron Moncur","startTime":1283.39,"endTime":1286.78,"body":"medical device and other product"},{"speaker":"Aaron Moncur","startTime":1283.39,"endTime":1286.78,"body":"engineering or manufacturing"},{"speaker":"Aaron Moncur","startTime":1286.78,"endTime":1290.23,"body":"teams, develop turnkey"},{"speaker":"Aaron Moncur","startTime":1286.78,"endTime":1290.23,"body":"equipment, custom fixtures and"},{"speaker":"Aaron Moncur","startTime":1290.26,"endTime":1293.6200000000001,"body":"automated machines to"},{"speaker":"Aaron Moncur","startTime":1290.26,"endTime":1293.6200000000001,"body":"characterize inspect assemble,"},{"speaker":"Aaron Moncur","startTime":1293.65,"endTime":1296.8300000000002,"body":"manufacturer and perform"},{"speaker":"Aaron Moncur","startTime":1293.65,"endTime":1296.8300000000002,"body":"verification testing on your"},{"speaker":"Aaron Moncur","startTime":1296.8300000000002,"endTime":1300.94,"body":"devices. Today, we're speaking"},{"speaker":"Aaron Moncur","startTime":1296.8300000000002,"endTime":1300.94,"body":"with Zach O'Ferrell. Now, Zach,"},{"speaker":"Aaron Moncur","startTime":1301.21,"endTime":1303.49,"body":"one of the interesting things I"},{"speaker":"Aaron Moncur","startTime":1301.21,"endTime":1303.49,"body":"learned about you is that you"},{"speaker":"Aaron Moncur","startTime":1303.49,"endTime":1308.0800000000002,"body":"facilitated the transfer one of"},{"speaker":"Aaron Moncur","startTime":1303.49,"endTime":1308.0800000000002,"body":"Edwards' products, I think"},{"speaker":"Aaron Moncur","startTime":1308.0800000000002,"endTime":1310.69,"body":"you've done several, actually,"},{"speaker":"Aaron Moncur","startTime":1308.0800000000002,"endTime":1310.69,"body":"but one of them I read about was"},{"speaker":"Aaron Moncur","startTime":1310.69,"endTime":1314.44,"body":"a transcatheter heart valve"},{"speaker":"Aaron Moncur","startTime":1310.69,"endTime":1314.44,"body":"delivery system from Edwards"},{"speaker":"Aaron Moncur","startTime":1314.44,"endTime":1318.97,"body":"plant in California, to a plant"},{"speaker":"Aaron Moncur","startTime":1314.44,"endTime":1318.97,"body":"in Utah. I'm assuming that was a"},{"speaker":"Aaron Moncur","startTime":1318.97,"endTime":1322.81,"body":"pretty big project. And you"},{"speaker":"Aaron Moncur","startTime":1318.97,"endTime":1322.81,"body":"probably learned some things"},{"speaker":"Aaron Moncur","startTime":1322.8400000000001,"endTime":1325.5700000000002,"body":"along the way. And I'm wondering"},{"speaker":"Aaron Moncur","startTime":1322.8400000000001,"endTime":1325.5700000000002,"body":"if you can share a few of those"},{"speaker":"Aaron Moncur","startTime":1325.69,"endTime":1329.02,"body":"lessons learned with people out"},{"speaker":"Aaron Moncur","startTime":1325.69,"endTime":1329.02,"body":"there who might be preparing for"},{"speaker":"Aaron Moncur","startTime":1329.02,"endTime":1330.43,"body":"a similar transfer? ."},{"speaker":"Zach O'Ferrell","startTime":1330.97,"endTime":1333.3700000000001,"body":"Sure, Yeah. So"},{"speaker":"Zach O'Ferrell","startTime":1330.97,"endTime":1333.3700000000001,"body":"that's, that's an"},{"speaker":"Zach O'Ferrell","startTime":1333.3700000000001,"endTime":1339.55,"body":"understatement. So I came out to"},{"speaker":"Zach O'Ferrell","startTime":1333.3700000000001,"endTime":1339.55,"body":"the Draper, Utah facility here,"},{"speaker":"Zach O'Ferrell","startTime":1340.0,"endTime":1344.38,"body":"for my company. And I was one of"},{"speaker":"Zach O'Ferrell","startTime":1340.0,"endTime":1344.38,"body":"the first engineers to come out"},{"speaker":"Zach O'Ferrell","startTime":1344.38,"endTime":1348.5800000000002,"body":"here to to initiate those"},{"speaker":"Zach O'Ferrell","startTime":1344.38,"endTime":1348.5800000000002,"body":"transfers from California. And"},{"speaker":"Zach O'Ferrell","startTime":1348.6100000000001,"endTime":1354.0700000000002,"body":"for a period of seven or eight"},{"speaker":"Zach O'Ferrell","startTime":1348.6100000000001,"endTime":1354.0700000000002,"body":"years straight. Most of my role,"},{"speaker":"Zach O'Ferrell","startTime":1354.1000000000001,"endTime":1358.42,"body":"both as an engineer, then as a"},{"speaker":"Zach O'Ferrell","startTime":1354.1000000000001,"endTime":1358.42,"body":"manager, eventually, as a lead"},{"speaker":"Zach O'Ferrell","startTime":1358.42,"endTime":1362.05,"body":"of the engineering team here,"},{"speaker":"Zach O'Ferrell","startTime":1358.42,"endTime":1362.05,"body":"was focused on transferring"},{"speaker":"Zach O'Ferrell","startTime":1362.05,"endTime":1367.18,"body":"products. And so through that"},{"speaker":"Zach O'Ferrell","startTime":1362.05,"endTime":1367.18,"body":"process, we transferred well"},{"speaker":"Zach O'Ferrell","startTime":1367.18,"endTime":1370.54,"body":"over a dozen different major"},{"speaker":"Zach O'Ferrell","startTime":1367.18,"endTime":1370.54,"body":"product lines, we're now"},{"speaker":"Zach O'Ferrell","startTime":1370.54,"endTime":1373.8700000000001,"body":"actually in the process of doing"},{"speaker":"Zach O'Ferrell","startTime":1370.54,"endTime":1373.8700000000001,"body":"outward transfers. So we've hit"},{"speaker":"Zach O'Ferrell","startTime":1373.99,"endTime":1376.75,"body":"hit some of our capacity, and"},{"speaker":"Zach O'Ferrell","startTime":1373.99,"endTime":1376.75,"body":"we're transferring out now."},{"speaker":"Zach O'Ferrell","startTime":1376.78,"endTime":1380.65,"body":"Right? And, and so I've learned"},{"speaker":"Zach O'Ferrell","startTime":1376.78,"endTime":1380.65,"body":"both ways how to transfer"},{"speaker":"Zach O'Ferrell","startTime":1380.65,"endTime":1385.24,"body":"products, I'd say, there are so"},{"speaker":"Zach O'Ferrell","startTime":1380.65,"endTime":1385.24,"body":"many lessons learned so many"},{"speaker":"Zach O'Ferrell","startTime":1385.24,"endTime":1386.92,"body":"different things that I've"},{"speaker":"Zach O'Ferrell","startTime":1385.24,"endTime":1386.92,"body":"learned through that process"},{"speaker":"Zach O'Ferrell","startTime":1386.92,"endTime":1391.8700000000001,"body":"that are very specific, very"},{"speaker":"Zach O'Ferrell","startTime":1386.92,"endTime":1391.8700000000001,"body":"detailed. But in general, some"},{"speaker":"Zach O'Ferrell","startTime":1391.9,"endTime":1394.99,"body":"some of the skill sets that I"},{"speaker":"Zach O'Ferrell","startTime":1391.9,"endTime":1394.99,"body":"think I underestimated in the"},{"speaker":"Zach O'Ferrell","startTime":1394.99,"endTime":1398.41,"body":"beginning, and then came to"},{"speaker":"Zach O'Ferrell","startTime":1394.99,"endTime":1398.41,"body":"appreciate much more later on,"},{"speaker":"Zach O'Ferrell","startTime":1399.31,"endTime":1406.0,"body":"was the value of making a good"},{"speaker":"Zach O'Ferrell","startTime":1399.31,"endTime":1406.0,"body":"plan. And while in the"},{"speaker":"Zach O'Ferrell","startTime":1406.0,"endTime":1409.6000000000001,"body":"beginning, I think I have a"},{"speaker":"Zach O'Ferrell","startTime":1406.0,"endTime":1409.6000000000001,"body":"tendency as an engineer to just"},{"speaker":"Zach O'Ferrell","startTime":1409.6000000000001,"endTime":1412.96,"body":"jump into solutions, as I"},{"speaker":"Zach O'Ferrell","startTime":1409.6000000000001,"endTime":1412.96,"body":"mentioned earlier in the"},{"speaker":"Zach O'Ferrell","startTime":1412.96,"endTime":1418.3600000000001,"body":"podcast. And it is so critical"},{"speaker":"Zach O'Ferrell","startTime":1412.96,"endTime":1418.3600000000001,"body":"before embarking on an effort to"},{"speaker":"Zach O'Ferrell","startTime":1418.78,"endTime":1423.04,"body":"get aligned on things like"},{"speaker":"Zach O'Ferrell","startTime":1418.78,"endTime":1423.04,"body":"simple things like scope, what"},{"speaker":"Zach O'Ferrell","startTime":1423.04,"endTime":1426.22,"body":"is it exactly that we're going"},{"speaker":"Zach O'Ferrell","startTime":1423.04,"endTime":1426.22,"body":"to do? What is success going to"},{"speaker":"Zach O'Ferrell","startTime":1426.22,"endTime":1429.67,"body":"look like? What are the factors"},{"speaker":"Zach O'Ferrell","startTime":1426.22,"endTime":1429.67,"body":"that are working against us"},{"speaker":"Zach O'Ferrell","startTime":1429.67,"endTime":1433.21,"body":"here, maybe understanding all of"},{"speaker":"Zach O'Ferrell","startTime":1429.67,"endTime":1433.21,"body":"those aspects, so understanding"},{"speaker":"Zach O'Ferrell","startTime":1433.21,"endTime":1435.7,"body":"risks, understanding potential"},{"speaker":"Zach O'Ferrell","startTime":1433.21,"endTime":1435.7,"body":"opportunities that you might"},{"speaker":"Zach O'Ferrell","startTime":1435.7,"endTime":1440.29,"body":"have with this transfer, all of"},{"speaker":"Zach O'Ferrell","startTime":1435.7,"endTime":1440.29,"body":"that feels very mundane, and"},{"speaker":"Zach O'Ferrell","startTime":1440.29,"endTime":1443.68,"body":"doesn't feel like you're making"},{"speaker":"Zach O'Ferrell","startTime":1440.29,"endTime":1443.68,"body":"progress or taking action or"},{"speaker":"Zach O'Ferrell","startTime":1443.68,"endTime":1447.52,"body":"driving results. But it is just"},{"speaker":"Zach O'Ferrell","startTime":1443.68,"endTime":1447.52,"body":"so critical to get on the same"},{"speaker":"Zach O'Ferrell","startTime":1447.52,"endTime":1450.1000000000001,"body":"page with others. When you"},{"speaker":"Zach O'Ferrell","startTime":1447.52,"endTime":1450.1000000000001,"body":"embark on an effort like this."},{"speaker":"Zach O'Ferrell","startTime":1450.3700000000001,"endTime":1454.21,"body":"It came back to bite me a few"},{"speaker":"Zach O'Ferrell","startTime":1450.3700000000001,"endTime":1454.21,"body":"times that we didn't do that, in"},{"speaker":"Zach O'Ferrell","startTime":1454.21,"endTime":1457.93,"body":"my mind. And I was the one who"},{"speaker":"Zach O'Ferrell","startTime":1454.21,"endTime":1457.93,"body":"had to pay the price later, by"},{"speaker":"Zach O'Ferrell","startTime":1457.93,"endTime":1461.98,"body":"realizing that I had gone six"},{"speaker":"Zach O'Ferrell","startTime":1457.93,"endTime":1461.98,"body":"months into a transfer and we"},{"speaker":"Zach O'Ferrell","startTime":1461.98,"endTime":1465.19,"body":"weren't even aligned on what we"},{"speaker":"Zach O'Ferrell","startTime":1461.98,"endTime":1465.19,"body":"were transferring. So I think"},{"speaker":"Zach O'Ferrell","startTime":1465.19,"endTime":1469.27,"body":"that was a big lesson for me. I"},{"speaker":"Zach O'Ferrell","startTime":1465.19,"endTime":1469.27,"body":"think it's a balance, you can"},{"speaker":"Zach O'Ferrell","startTime":1469.3,"endTime":1473.98,"body":"you can obviously plan your way"},{"speaker":"Zach O'Ferrell","startTime":1469.3,"endTime":1473.98,"body":"to death. But I think putting at"},{"speaker":"Zach O'Ferrell","startTime":1473.98,"endTime":1479.68,"body":"least a lot of those initial"},{"speaker":"Zach O'Ferrell","startTime":1473.98,"endTime":1479.68,"body":"things in place, understatement,"},{"speaker":"Zach O'Ferrell","startTime":1479.77,"endTime":1483.16,"body":"I'm sorry, understandings,"},{"speaker":"Zach O'Ferrell","startTime":1479.77,"endTime":1483.16,"body":"agreements, things like that are"},{"speaker":"Zach O'Ferrell","startTime":1483.16,"endTime":1486.52,"body":"really critically important to"},{"speaker":"Zach O'Ferrell","startTime":1483.16,"endTime":1486.52,"body":"set off on the right foot. And"},{"speaker":"Zach O'Ferrell","startTime":1486.52,"endTime":1488.68,"body":"then it allows us to be"},{"speaker":"Zach O'Ferrell","startTime":1486.52,"endTime":1488.68,"body":"engineers and just go execute,"},{"speaker":"Zach O'Ferrell","startTime":1488.68,"endTime":1489.73,"body":"which is what we want to do."},{"speaker":"Aaron Moncur","startTime":1490.54,"endTime":1493.0900000000001,"body":"Right? Yeah, yeah,"},{"speaker":"Aaron Moncur","startTime":1490.54,"endTime":1493.0900000000001,"body":"no, I totally agree with that,"},{"speaker":"Aaron Moncur","startTime":1493.0900000000001,"endTime":1495.52,"body":"as engineers, we want to get"},{"speaker":"Aaron Moncur","startTime":1493.0900000000001,"endTime":1495.52,"body":"into the problem and just start"},{"speaker":"Aaron Moncur","startTime":1495.55,"endTime":1500.05,"body":"start solving it right. And I"},{"speaker":"Aaron Moncur","startTime":1495.55,"endTime":1500.05,"body":"think that at times, we can"},{"speaker":"Aaron Moncur","startTime":1500.05,"endTime":1504.6100000000001,"body":"almost feel a little guilty if"},{"speaker":"Aaron Moncur","startTime":1500.05,"endTime":1504.6100000000001,"body":"if we're not solving if we're"},{"speaker":"Aaron Moncur","startTime":1504.6100000000001,"endTime":1508.99,"body":"not actively executing the"},{"speaker":"Aaron Moncur","startTime":1504.6100000000001,"endTime":1508.99,"body":"solution to that problem. And we"},{"speaker":"Aaron Moncur","startTime":1508.99,"endTime":1511.51,"body":"need to be careful about that"},{"speaker":"Aaron Moncur","startTime":1508.99,"endTime":1511.51,"body":"we're actually getting ready to"},{"speaker":"Aaron Moncur","startTime":1511.51,"endTime":1516.67,"body":"move to transfer into a larger"},{"speaker":"Aaron Moncur","startTime":1511.51,"endTime":1516.67,"body":"facility right now. we've"},{"speaker":"Aaron Moncur","startTime":1516.67,"endTime":1520.15,"body":"outgrown our current one, and we"},{"speaker":"Aaron Moncur","startTime":1516.67,"endTime":1520.15,"body":"just need more space, more room"},{"speaker":"Aaron Moncur","startTime":1520.15,"endTime":1523.66,"body":"to grow. And I have spent a"},{"speaker":"Aaron Moncur","startTime":1520.15,"endTime":1523.66,"body":"considerable amount of time"},{"speaker":"Aaron Moncur","startTime":1523.66,"endTime":1526.96,"body":"thinking about how are we going"},{"speaker":"Aaron Moncur","startTime":1523.66,"endTime":1526.96,"body":"to move everything, just like"},{"speaker":"Aaron Moncur","startTime":1526.96,"endTime":1530.53,"body":"the logistics of moving all this"},{"speaker":"Aaron Moncur","startTime":1526.96,"endTime":1530.53,"body":"stuff from one building to"},{"speaker":"Aaron Moncur","startTime":1530.53,"endTime":1536.89,"body":"another, while not taken a huge,"},{"speaker":"Aaron Moncur","startTime":1530.53,"endTime":1536.89,"body":"huge blow to our productivity."},{"speaker":"Aaron Moncur","startTime":1579.0,"endTime":1582.0,"body":"And at a certain point, I"},{"speaker":"Aaron Moncur","startTime":1579.0,"endTime":1582.0,"body":"started to feel like I'm"},{"speaker":"Aaron Moncur","startTime":1582.0,"endTime":1585.06,"body":"spending way too much time just"},{"speaker":"Aaron Moncur","startTime":1582.0,"endTime":1585.06,"body":"thinking about this and planning"},{"speaker":"Aaron Moncur","startTime":1585.24,"endTime":1587.6399999999999,"body":"what we do. Hire a bunch of"},{"speaker":"Aaron Moncur","startTime":1585.24,"endTime":1587.6399999999999,"body":"people and do it. Hire some"},{"speaker":"Aaron Moncur","startTime":1587.6399999999999,"endTime":1590.82,"body":"movers and do it. But I think"},{"speaker":"Aaron Moncur","startTime":1587.6399999999999,"endTime":1590.82,"body":"that the time have spent"},{"speaker":"Aaron Moncur","startTime":1590.82,"endTime":1593.6699999999998,"body":"planning for it is going to"},{"speaker":"Aaron Moncur","startTime":1590.82,"endTime":1593.6699999999998,"body":"really pay dividends even though"},{"speaker":"Aaron Moncur","startTime":1593.85,"endTime":1596.82,"body":"I'm starting to get a little"},{"speaker":"Aaron Moncur","startTime":1593.85,"endTime":1596.82,"body":"itchy and just want to want to"},{"speaker":"Aaron Moncur","startTime":1596.82,"endTime":1597.6,"body":"take some action."},{"speaker":"Zach O'Ferrell","startTime":1598.32,"endTime":1599.85,"body":"Yeah, it's"},{"speaker":"Zach O'Ferrell","startTime":1598.32,"endTime":1599.85,"body":"always a fine balance. It's"},{"speaker":"Zach O'Ferrell","startTime":1599.85,"endTime":1603.84,"body":"really hard to know, when do I"},{"speaker":"Zach O'Ferrell","startTime":1599.85,"endTime":1603.84,"body":"start? But that is the tough"},{"speaker":"Zach O'Ferrell","startTime":1603.84,"endTime":1605.97,"body":"thing. And I'd say that's a"},{"speaker":"Zach O'Ferrell","startTime":1603.84,"endTime":1605.97,"body":"lesson I'm still learning today."},{"speaker":"Aaron Moncur","startTime":1606.99,"endTime":1609.6299999999999,"body":"Yeah. Well,"},{"speaker":"Aaron Moncur","startTime":1606.99,"endTime":1609.6299999999999,"body":"another area in which you have"},{"speaker":"Aaron Moncur","startTime":1609.6299999999999,"endTime":1614.55,"body":"experiences managing engineering"},{"speaker":"Aaron Moncur","startTime":1609.6299999999999,"endTime":1614.55,"body":"teams, what are a few of the"},{"speaker":"Aaron Moncur","startTime":1614.55,"endTime":1617.97,"body":"biggest challenges that you've"},{"speaker":"Aaron Moncur","startTime":1614.55,"endTime":1617.97,"body":"encountered managing engineering"},{"speaker":"Aaron Moncur","startTime":1617.97,"endTime":1621.12,"body":"and technology teams? And how"},{"speaker":"Aaron Moncur","startTime":1617.97,"endTime":1621.12,"body":"have you addressed some of these"},{"speaker":"Aaron Moncur","startTime":1621.12,"endTime":1621.96,"body":"challenges?"},{"speaker":"Zach O'Ferrell","startTime":1622.6799999999998,"endTime":1625.26,"body":"Sure, yeah. So"},{"speaker":"Zach O'Ferrell","startTime":1622.6799999999998,"endTime":1625.26,"body":"currently, the size of my"},{"speaker":"Zach O'Ferrell","startTime":1625.26,"endTime":1629.55,"body":"organization in total,"},{"speaker":"Zach O'Ferrell","startTime":1625.26,"endTime":1629.55,"body":"including, so I manage managers,"},{"speaker":"Zach O'Ferrell","startTime":1629.8799999999999,"endTime":1633.27,"body":"and then they have teams within"},{"speaker":"Zach O'Ferrell","startTime":1629.8799999999999,"endTime":1633.27,"body":"them. In total, my organization"},{"speaker":"Zach O'Ferrell","startTime":1633.27,"endTime":1636.51,"body":"size is about 50, or 60 people,"},{"speaker":"Zach O'Ferrell","startTime":1633.27,"endTime":1636.51,"body":"including engineers, and"},{"speaker":"Zach O'Ferrell","startTime":1636.54,"endTime":1641.25,"body":"technicians, technologists. And"},{"speaker":"Zach O'Ferrell","startTime":1636.54,"endTime":1641.25,"body":"so I have a pretty diverse group"},{"speaker":"Zach O'Ferrell","startTime":1641.28,"endTime":1644.52,"body":"that has a lot of different"},{"speaker":"Zach O'Ferrell","startTime":1641.28,"endTime":1644.52,"body":"functions within engineering."},{"speaker":"Zach O'Ferrell","startTime":1645.09,"endTime":1648.87,"body":"And so I think, some of the some"},{"speaker":"Zach O'Ferrell","startTime":1645.09,"endTime":1648.87,"body":"of the things that I've learned,"},{"speaker":"Zach O'Ferrell","startTime":1648.8999999999999,"endTime":1656.1599999999999,"body":"number one is to adapt your"},{"speaker":"Zach O'Ferrell","startTime":1648.8999999999999,"endTime":1656.1599999999999,"body":"engine, your managing style, to"},{"speaker":"Zach O'Ferrell","startTime":1656.1599999999999,"endTime":1658.3799999999999,"body":"different people. And that seems"},{"speaker":"Zach O'Ferrell","startTime":1656.1599999999999,"endTime":1658.3799999999999,"body":"pretty straightforward. And I"},{"speaker":"Zach O'Ferrell","startTime":1658.3799999999999,"endTime":1660.51,"body":"think a lot of people would say,"},{"speaker":"Zach O'Ferrell","startTime":1658.3799999999999,"endTime":1660.51,"body":"of course, you need to adapt."},{"speaker":"Zach O'Ferrell","startTime":1661.05,"endTime":1663.48,"body":"But it's easier said than done,"},{"speaker":"Zach O'Ferrell","startTime":1661.05,"endTime":1663.48,"body":"when you're actually in a"},{"speaker":"Zach O'Ferrell","startTime":1663.48,"endTime":1667.1699999999998,"body":"leadership position, being able"},{"speaker":"Zach O'Ferrell","startTime":1663.48,"endTime":1667.1699999999998,"body":"to change not just maybe the"},{"speaker":"Zach O'Ferrell","startTime":1667.1699999999998,"endTime":1671.55,"body":"words that you use, but the"},{"speaker":"Zach O'Ferrell","startTime":1667.1699999999998,"endTime":1671.55,"body":"actual approach and style that"},{"speaker":"Zach O'Ferrell","startTime":1671.55,"endTime":1674.3999999999999,"body":"you use when you're working with"},{"speaker":"Zach O'Ferrell","startTime":1671.55,"endTime":1674.3999999999999,"body":"other people. Because I mean, my"},{"speaker":"Zach O'Ferrell","startTime":1674.3999999999999,"endTime":1677.25,"body":"belief is that as a leader, you"},{"speaker":"Zach O'Ferrell","startTime":1674.3999999999999,"endTime":1677.25,"body":"have to be the most flexible"},{"speaker":"Zach O'Ferrell","startTime":1677.25,"endTime":1681.1799999999998,"body":"person in any relationship, you"},{"speaker":"Zach O'Ferrell","startTime":1677.25,"endTime":1681.1799999999998,"body":"have to be willing to change and"},{"speaker":"Zach O'Ferrell","startTime":1681.1799999999998,"endTime":1684.48,"body":"adapt, depending on what the"},{"speaker":"Zach O'Ferrell","startTime":1681.1799999999998,"endTime":1684.48,"body":"needs of your employees are. So"},{"speaker":"Zach O'Ferrell","startTime":1684.48,"endTime":1688.47,"body":"that you can continue to meet"},{"speaker":"Zach O'Ferrell","startTime":1684.48,"endTime":1688.47,"body":"those needs and predict what's"},{"speaker":"Zach O'Ferrell","startTime":1688.47,"endTime":1691.23,"body":"going to happen in the future"},{"speaker":"Zach O'Ferrell","startTime":1688.47,"endTime":1691.23,"body":"with your team, you have to stay"},{"speaker":"Zach O'Ferrell","startTime":1691.23,"endTime":1696.21,"body":"really engaged. The other thing"},{"speaker":"Zach O'Ferrell","startTime":1691.23,"endTime":1696.21,"body":"is, don't underestimate the"},{"speaker":"Zach O'Ferrell","startTime":1696.21,"endTime":1699.27,"body":"value of building up personal"},{"speaker":"Zach O'Ferrell","startTime":1696.21,"endTime":1699.27,"body":"relationships with team members."},{"speaker":"Zach O'Ferrell","startTime":1699.3,"endTime":1703.71,"body":"Because the more the more"},{"speaker":"Zach O'Ferrell","startTime":1699.3,"endTime":1703.71,"body":"comfortable everyone is, in a"},{"speaker":"Zach O'Ferrell","startTime":1703.71,"endTime":1705.69,"body":"particular environment, the more"},{"speaker":"Zach O'Ferrell","startTime":1703.71,"endTime":1705.69,"body":"willing they are to give"},{"speaker":"Zach O'Ferrell","startTime":1705.69,"endTime":1708.06,"body":"feedback, especially"},{"speaker":"Zach O'Ferrell","startTime":1705.69,"endTime":1708.06,"body":"constructive or critical"},{"speaker":"Zach O'Ferrell","startTime":1708.06,"endTime":1711.6,"body":"feedback, which is really the"},{"speaker":"Zach O'Ferrell","startTime":1708.06,"endTime":1711.6,"body":"only way that you can continue"},{"speaker":"Zach O'Ferrell","startTime":1711.6,"endTime":1714.27,"body":"to improve as a manager, because"},{"speaker":"Zach O'Ferrell","startTime":1711.6,"endTime":1714.27,"body":"you find the moment you enter"},{"speaker":"Zach O'Ferrell","startTime":1714.27,"endTime":1717.87,"body":"management, no one wants to tell"},{"speaker":"Zach O'Ferrell","startTime":1714.27,"endTime":1717.87,"body":"you anything ever, especially if"},{"speaker":"Zach O'Ferrell","startTime":1717.87,"endTime":1721.8899999999999,"body":"it's bad. And so being able to"},{"speaker":"Zach O'Ferrell","startTime":1717.87,"endTime":1721.8899999999999,"body":"find ways of getting that from"},{"speaker":"Zach O'Ferrell","startTime":1721.8899999999999,"endTime":1725.79,"body":"people, no matter what that is"},{"speaker":"Zach O'Ferrell","startTime":1721.8899999999999,"endTime":1725.79,"body":"finding ways of doing that, I"},{"speaker":"Zach O'Ferrell","startTime":1725.79,"endTime":1729.33,"body":"think is really critically"},{"speaker":"Zach O'Ferrell","startTime":1725.79,"endTime":1729.33,"body":"important. In terms of other"},{"speaker":"Zach O'Ferrell","startTime":1729.36,"endTime":1733.11,"body":"types of challenges obvious, one"},{"speaker":"Zach O'Ferrell","startTime":1729.36,"endTime":1733.11,"body":"of the most obvious ones to me"},{"speaker":"Zach O'Ferrell","startTime":1733.1399999999999,"endTime":1737.8799999999999,"body":"is that generally, when we hire"},{"speaker":"Zach O'Ferrell","startTime":1733.1399999999999,"endTime":1737.8799999999999,"body":"engineers, almost no one comes"},{"speaker":"Zach O'Ferrell","startTime":1737.8799999999999,"endTime":1741.69,"body":"to us with a deep understanding"},{"speaker":"Zach O'Ferrell","startTime":1737.8799999999999,"endTime":1741.69,"body":"of manufacturing, that's very,"},{"speaker":"Zach O'Ferrell","startTime":1741.69,"endTime":1744.45,"body":"very difficult to find out a"},{"speaker":"Zach O'Ferrell","startTime":1741.69,"endTime":1744.45,"body":"school, and we hire very much"},{"speaker":"Zach O'Ferrell","startTime":1744.48,"endTime":1747.3,"body":"out of university, we think"},{"speaker":"Zach O'Ferrell","startTime":1744.48,"endTime":1747.3,"body":"that's a strategic advantage for"},{"speaker":"Zach O'Ferrell","startTime":1747.3,"endTime":1750.1499999999999,"body":"us finding very top talent out"},{"speaker":"Zach O'Ferrell","startTime":1747.3,"endTime":1750.1499999999999,"body":"of the university and then"},{"speaker":"Zach O'Ferrell","startTime":1750.1499999999999,"endTime":1753.09,"body":"training them internally. But"},{"speaker":"Zach O'Ferrell","startTime":1750.1499999999999,"endTime":1753.09,"body":"that training process is very"},{"speaker":"Zach O'Ferrell","startTime":1753.09,"endTime":1756.36,"body":"difficult and rigorous, and it"},{"speaker":"Zach O'Ferrell","startTime":1753.09,"endTime":1756.36,"body":"can be challenging, because,"},{"speaker":"Zach O'Ferrell","startTime":1757.1399999999999,"endTime":1761.76,"body":"like I said, oftentimes when"},{"speaker":"Zach O'Ferrell","startTime":1757.1399999999999,"endTime":1761.76,"body":"people come out of school, they"},{"speaker":"Zach O'Ferrell","startTime":1761.76,"endTime":1764.49,"body":"want to be very r\u0026d focused, or"},{"speaker":"Zach O'Ferrell","startTime":1761.76,"endTime":1764.49,"body":"they want to be very product"},{"speaker":"Zach O'Ferrell","startTime":1764.49,"endTime":1767.34,"body":"focused. And process focus does"},{"speaker":"Zach O'Ferrell","startTime":1764.49,"endTime":1767.34,"body":"not come naturally to many"},{"speaker":"Zach O'Ferrell","startTime":1767.34,"endTime":1770.7,"body":"people. And so having to teach"},{"speaker":"Zach O'Ferrell","startTime":1767.34,"endTime":1770.7,"body":"them that it can be a challenge."},{"speaker":"Zach O'Ferrell","startTime":1770.79,"endTime":1774.4199999999998,"body":"But I found that to be one of"},{"speaker":"Zach O'Ferrell","startTime":1770.79,"endTime":1774.4199999999998,"body":"the areas where I get the most"},{"speaker":"Zach O'Ferrell","startTime":1774.4199999999998,"endTime":1777.57,"body":"engaged. Personally, I love"},{"speaker":"Zach O'Ferrell","startTime":1774.4199999999998,"endTime":1777.57,"body":"training, I love teaching, I"},{"speaker":"Zach O'Ferrell","startTime":1777.57,"endTime":1780.51,"body":"love mentoring, I love coaching."},{"speaker":"Zach O'Ferrell","startTime":1777.57,"endTime":1780.51,"body":"I love all of those things,"},{"speaker":"Zach O'Ferrell","startTime":1780.51,"endTime":1784.2,"body":"which is probably a big reason"},{"speaker":"Zach O'Ferrell","startTime":1780.51,"endTime":1784.2,"body":"why I'm a manager now. So"},{"speaker":"Aaron Moncur","startTime":1784.5,"endTime":1786.87,"body":"That's"},{"speaker":"Aaron Moncur","startTime":1784.5,"endTime":1786.87,"body":"fascinating. I had not heard"},{"speaker":"Aaron Moncur","startTime":1786.87,"endTime":1793.29,"body":"anyone talk about I guess the"},{"speaker":"Aaron Moncur","startTime":1786.87,"endTime":1793.29,"body":"difficulty with which engineers"},{"speaker":"Aaron Moncur","startTime":1793.29,"endTime":1796.74,"body":"can move into a process"},{"speaker":"Aaron Moncur","startTime":1793.29,"endTime":1796.74,"body":"environment. It's not something"},{"speaker":"Aaron Moncur","startTime":1796.74,"endTime":1799.26,"body":"that's discussed very often in"},{"speaker":"Aaron Moncur","startTime":1796.74,"endTime":1799.26,"body":"school, I certainly didn't hear"},{"speaker":"Aaron Moncur","startTime":1799.26,"endTime":1802.2,"body":"about process engineering. If"},{"speaker":"Aaron Moncur","startTime":1799.26,"endTime":1802.2,"body":"someone had asked me what's"},{"speaker":"Aaron Moncur","startTime":1802.2,"endTime":1805.05,"body":"process engineering, blank"},{"speaker":"Aaron Moncur","startTime":1802.2,"endTime":1805.05,"body":"stare, deer in the headlights? I"},{"speaker":"Aaron Moncur","startTime":1805.05,"endTime":1809.28,"body":"don't know what that is. But"},{"speaker":"Aaron Moncur","startTime":1805.05,"endTime":1809.28,"body":"ironically, I think that process"},{"speaker":"Aaron Moncur","startTime":1809.28,"endTime":1812.49,"body":"engineering is arguably one of"},{"speaker":"Aaron Moncur","startTime":1809.28,"endTime":1812.49,"body":"the more interesting sides of"},{"speaker":"Aaron Moncur","startTime":1812.49,"endTime":1816.03,"body":"engineering. And as engineers"},{"speaker":"Aaron Moncur","startTime":1812.49,"endTime":1816.03,"body":"were trained to think so"},{"speaker":"Aaron Moncur","startTime":1816.1799999999998,"endTime":1821.25,"body":"linearly, that it's, it's such a"},{"speaker":"Aaron Moncur","startTime":1816.1799999999998,"endTime":1821.25,"body":"natural fit the process side for"},{"speaker":"Aaron Moncur","startTime":1821.25,"endTime":1825.27,"body":"many engineers, have you found"},{"speaker":"Aaron Moncur","startTime":1821.25,"endTime":1825.27,"body":"that once new engineers,"},{"speaker":"Aaron Moncur","startTime":1825.27,"endTime":1827.73,"body":"especially right out of school,"},{"speaker":"Aaron Moncur","startTime":1825.27,"endTime":1827.73,"body":"who maybe don't really"},{"speaker":"Aaron Moncur","startTime":1827.73,"endTime":1830.6699999999998,"body":"understand what process"},{"speaker":"Aaron Moncur","startTime":1827.73,"endTime":1830.6699999999998,"body":"engineering is, have you found"},{"speaker":"Aaron Moncur","startTime":1830.6699999999998,"endTime":1834.75,"body":"that that once they get a taste"},{"speaker":"Aaron Moncur","startTime":1830.6699999999998,"endTime":1834.75,"body":"for it, it's really something"},{"speaker":"Aaron Moncur","startTime":1834.75,"endTime":1838.4099999999999,"body":"that a lot of engineers enjoy"},{"speaker":"Aaron Moncur","startTime":1834.75,"endTime":1838.4099999999999,"body":"and thrive in? Or have you found"},{"speaker":"Aaron Moncur","startTime":1838.4099999999999,"endTime":1843.21,"body":"that there really is a very"},{"speaker":"Aaron Moncur","startTime":1838.4099999999999,"endTime":1843.21,"body":"specific type of person type of"},{"speaker":"Aaron Moncur","startTime":1843.21,"endTime":1846.09,"body":"engineer that can they can"},{"speaker":"Aaron Moncur","startTime":1843.21,"endTime":1846.09,"body":"thrive in that environment and"},{"speaker":"Aaron Moncur","startTime":1846.09,"endTime":1848.4299999999998,"body":"you have to weed through a lot"},{"speaker":"Aaron Moncur","startTime":1846.09,"endTime":1848.4299999999998,"body":"of different people and to find"},{"speaker":"Aaron Moncur","startTime":1848.4299999999998,"endTime":1850.32,"body":"that that right person or two."},{"speaker":"Zach O'Ferrell","startTime":1850.44,"endTime":1854.6399999999999,"body":"I found exactly"},{"speaker":"Zach O'Ferrell","startTime":1850.44,"endTime":1854.6399999999999,"body":"what you meant what you said in"},{"speaker":"Zach O'Ferrell","startTime":1854.6399999999999,"endTime":1860.1599999999999,"body":"the first part, which is when we"},{"speaker":"Zach O'Ferrell","startTime":1854.6399999999999,"endTime":1860.1599999999999,"body":"bring an engineer in and expose"},{"speaker":"Zach O'Ferrell","startTime":1860.1599999999999,"endTime":1864.48,"body":"them to not just just a process"},{"speaker":"Zach O'Ferrell","startTime":1860.1599999999999,"endTime":1864.48,"body":"mindset, but other tool sets,"},{"speaker":"Zach O'Ferrell","startTime":1864.51,"endTime":1870.6,"body":"like Six Sigma, like Lean, they"},{"speaker":"Zach O'Ferrell","startTime":1864.51,"endTime":1870.6,"body":"feel right at home. Most, if not"},{"speaker":"Zach O'Ferrell","startTime":1870.6,"endTime":1872.97,"body":"all, of the engineers I work"},{"speaker":"Zach O'Ferrell","startTime":1870.6,"endTime":1872.97,"body":"with once they actually get"},{"speaker":"Zach O'Ferrell","startTime":1872.97,"endTime":1876.45,"body":"access to some of those tools"},{"speaker":"Zach O'Ferrell","startTime":1872.97,"endTime":1876.45,"body":"and learnings. They are over the"},{"speaker":"Zach O'Ferrell","startTime":1876.45,"endTime":1879.99,"body":"moon happy about how how deeply"},{"speaker":"Zach O'Ferrell","startTime":1876.45,"endTime":1879.99,"body":"they can get into some of these"},{"speaker":"Zach O'Ferrell","startTime":1879.99,"endTime":1883.5,"body":"processes and and learn and"},{"speaker":"Zach O'Ferrell","startTime":1879.99,"endTime":1883.5,"body":"you're right it does feel very"},{"speaker":"Zach O'Ferrell","startTime":1883.5,"endTime":1887.97,"body":"natural, which is strange that"},{"speaker":"Zach O'Ferrell","startTime":1883.5,"endTime":1887.97,"body":"It's not covered in school. But"},{"speaker":"Zach O'Ferrell","startTime":1887.97,"endTime":1891.24,"body":"I found at least, the feedback"},{"speaker":"Zach O'Ferrell","startTime":1887.97,"endTime":1891.24,"body":"I've gotten is we have many,"},{"speaker":"Zach O'Ferrell","startTime":1891.24,"endTime":1894.1799999999998,"body":"many black belt trained"},{"speaker":"Zach O'Ferrell","startTime":1891.24,"endTime":1894.1799999999998,"body":"engineers, so Six Sigma Black"},{"speaker":"Zach O'Ferrell","startTime":1894.1799999999998,"endTime":1897.6299999999999,"body":"Belt trained engineers within my"},{"speaker":"Zach O'Ferrell","startTime":1894.1799999999998,"endTime":1897.6299999999999,"body":"organization. And almost all of"},{"speaker":"Zach O'Ferrell","startTime":1897.6299999999999,"endTime":1900.96,"body":"them say that that black belt"},{"speaker":"Zach O'Ferrell","startTime":1897.6299999999999,"endTime":1900.96,"body":"training that they went through"},{"speaker":"Zach O'Ferrell","startTime":1901.32,"endTime":1904.86,"body":"was more transformative than"},{"speaker":"Zach O'Ferrell","startTime":1901.32,"endTime":1904.86,"body":"their entire undergraduate"},{"speaker":"Zach O'Ferrell","startTime":1904.86,"endTime":1906.36,"body":"experience. So they said, 'I'm"},{"speaker":"Zach O'Ferrell","startTime":1904.86,"endTime":1906.36,"body":"getting that.'"},{"speaker":"Aaron Moncur","startTime":1906.36,"endTime":1907.08,"body":"Oh, man, that's"},{"speaker":"Aaron Moncur","startTime":1906.36,"endTime":1907.08,"body":"huge."},{"speaker":"Zach O'Ferrell","startTime":1907.59,"endTime":1908.01,"body":"Yeah."},{"speaker":"Aaron Moncur","startTime":1908.28,"endTime":1912.33,"body":"Wow. Wow. I could"},{"speaker":"Aaron Moncur","startTime":1908.28,"endTime":1912.33,"body":"see people listening to this"},{"speaker":"Aaron Moncur","startTime":1912.33,"endTime":1916.86,"body":"right now thinking about or"},{"speaker":"Aaron Moncur","startTime":1912.33,"endTime":1916.86,"body":"hearing about Six Sigma Black"},{"speaker":"Aaron Moncur","startTime":1916.86,"endTime":1920.04,"body":"Belt training and thinking to"},{"speaker":"Aaron Moncur","startTime":1916.86,"endTime":1920.04,"body":"themselves, that sounds really"},{"speaker":"Aaron Moncur","startTime":1920.04,"endTime":1924.4199999999998,"body":"big and really scary. And like,"},{"speaker":"Aaron Moncur","startTime":1920.04,"endTime":1924.4199999999998,"body":"it would take so much time, what"},{"speaker":"Aaron Moncur","startTime":1924.4199999999998,"endTime":1928.02,"body":"is the the training of the"},{"speaker":"Aaron Moncur","startTime":1924.4199999999998,"endTime":1928.02,"body":"certification lab for Black Belt"},{"speaker":"Aaron Moncur","startTime":1928.56,"endTime":1929.34,"body":"Six Sigma?"},{"speaker":"Zach O'Ferrell","startTime":1929.46,"endTime":1931.1399999999999,"body":"Yeah, so there"},{"speaker":"Zach O'Ferrell","startTime":1929.46,"endTime":1931.1399999999999,"body":"are actually a few different"},{"speaker":"Zach O'Ferrell","startTime":1931.8,"endTime":1935.37,"body":"places that will do the"},{"speaker":"Zach O'Ferrell","startTime":1931.8,"endTime":1935.37,"body":"certification. Our, my company"},{"speaker":"Zach O'Ferrell","startTime":1935.37,"endTime":1938.9099999999999,"body":"actually has an internal program"},{"speaker":"Zach O'Ferrell","startTime":1935.37,"endTime":1938.9099999999999,"body":"that we've grown from one of"},{"speaker":"Zach O'Ferrell","startTime":1938.9099999999999,"endTime":1942.54,"body":"those and, and staffed ourselves"},{"speaker":"Zach O'Ferrell","startTime":1938.9099999999999,"endTime":1942.54,"body":"to be able to train more and"},{"speaker":"Zach O'Ferrell","startTime":1942.54,"endTime":1946.3799999999999,"body":"more people through generally,"},{"speaker":"Zach O'Ferrell","startTime":1942.54,"endTime":1946.3799999999999,"body":"those certification processes"},{"speaker":"Zach O'Ferrell","startTime":1946.62,"endTime":1951.1799999999998,"body":"can be anywhere from one to four"},{"speaker":"Zach O'Ferrell","startTime":1946.62,"endTime":1951.1799999999998,"body":"weeks, just depends on which"},{"speaker":"Zach O'Ferrell","startTime":1951.1799999999998,"endTime":1954.81,"body":"one, which one you're looking"},{"speaker":"Zach O'Ferrell","startTime":1951.1799999999998,"endTime":1954.81,"body":"at. But they all cover the same"},{"speaker":"Zach O'Ferrell","startTime":1954.81,"endTime":1957.96,"body":"basic content in terms of the"},{"speaker":"Zach O'Ferrell","startTime":1954.81,"endTime":1957.96,"body":"DMAIC methodology, things like"},{"speaker":"Zach O'Ferrell","startTime":1957.96,"endTime":1960.78,"body":"design of experiments have many"},{"speaker":"Zach O'Ferrell","startTime":1957.96,"endTime":1960.78,"body":"of those tool sets. So they all"},{"speaker":"Zach O'Ferrell","startTime":1960.78,"endTime":1964.32,"body":"cover the same thing, because we"},{"speaker":"Zach O'Ferrell","startTime":1960.78,"endTime":1964.32,"body":"do want some consistency and"},{"speaker":"Zach O'Ferrell","startTime":1964.35,"endTime":1967.6799999999998,"body":"what a Six Sigma Black Belt"},{"speaker":"Zach O'Ferrell","startTime":1964.35,"endTime":1967.6799999999998,"body":"means. And all of them come"},{"speaker":"Zach O'Ferrell","startTime":1967.6799999999998,"endTime":1971.01,"body":"along with a project. So that's"},{"speaker":"Zach O'Ferrell","startTime":1967.6799999999998,"endTime":1971.01,"body":"a key a key difference, I think"},{"speaker":"Zach O'Ferrell","startTime":1971.01,"endTime":1975.0,"body":"is, in order to get a black"},{"speaker":"Zach O'Ferrell","startTime":1971.01,"endTime":1975.0,"body":"belt, you can't just show"},{"speaker":"Zach O'Ferrell","startTime":1975.27,"endTime":1979.6499999999999,"body":"academic competency, you have to"},{"speaker":"Zach O'Ferrell","startTime":1975.27,"endTime":1979.6499999999999,"body":"execute a high value project."},{"speaker":"Zach O'Ferrell","startTime":1979.86,"endTime":1982.1699999999998,"body":"And by high value, I mean"},{"speaker":"Zach O'Ferrell","startTime":1979.86,"endTime":1982.1699999999998,"body":"something that has real world"},{"speaker":"Zach O'Ferrell","startTime":1982.1699999999998,"endTime":1985.02,"body":"business results. And so you"},{"speaker":"Zach O'Ferrell","startTime":1982.1699999999998,"endTime":1985.02,"body":"have to execute on that project"},{"speaker":"Zach O'Ferrell","startTime":1985.02,"endTime":1988.95,"body":"and show that you can use all of"},{"speaker":"Zach O'Ferrell","startTime":1985.02,"endTime":1988.95,"body":"the tool sets and drive a"},{"speaker":"Zach O'Ferrell","startTime":1988.95,"endTime":1991.62,"body":"project to completion. And that"},{"speaker":"Zach O'Ferrell","startTime":1988.95,"endTime":1991.62,"body":"that tends to be a very"},{"speaker":"Zach O'Ferrell","startTime":1991.62,"endTime":1993.6599999999999,"body":"transformative experience for"},{"speaker":"Zach O'Ferrell","startTime":1991.62,"endTime":1993.6599999999999,"body":"engineers to."},{"speaker":"Aaron Moncur","startTime":1994.6499999999999,"endTime":1998.34,"body":"Excellent. So you"},{"speaker":"Aaron Moncur","startTime":1994.6499999999999,"endTime":1998.34,"body":"work at Edwards Lifesciences, a"},{"speaker":"Aaron Moncur","startTime":1998.34,"endTime":2002.81,"body":"big medical device company, lots"},{"speaker":"Aaron Moncur","startTime":1998.34,"endTime":2002.81,"body":"of resources, lots of history,"},{"speaker":"Aaron Moncur","startTime":2003.74,"endTime":2005.99,"body":"building on the shoulders of"},{"speaker":"Aaron Moncur","startTime":2003.74,"endTime":2005.99,"body":"giants, I'm sure there's some of"},{"speaker":"Aaron Moncur","startTime":2005.99,"endTime":2011.09,"body":"that that's going on there. And"},{"speaker":"Aaron Moncur","startTime":2005.99,"endTime":2011.09,"body":"you have these systems or these"},{"speaker":"Aaron Moncur","startTime":2011.09,"endTime":2015.47,"body":"processes in place. From a"},{"speaker":"Aaron Moncur","startTime":2011.09,"endTime":2015.47,"body":"process standpoint, are there a"},{"speaker":"Aaron Moncur","startTime":2015.47,"endTime":2019.1299999999999,"body":"few critical areas that you"},{"speaker":"Aaron Moncur","startTime":2015.47,"endTime":2019.1299999999999,"body":"think smaller OEMs, that might"},{"speaker":"Aaron Moncur","startTime":2019.1299999999999,"endTime":2023.48,"body":"have far less resources, and far"},{"speaker":"Aaron Moncur","startTime":2019.1299999999999,"endTime":2023.48,"body":"less history and experience of"},{"speaker":"Aaron Moncur","startTime":2023.48,"endTime":2028.1299999999999,"body":"the area, but still need to"},{"speaker":"Aaron Moncur","startTime":2023.48,"endTime":2028.1299999999999,"body":"ensure that product quality is"},{"speaker":"Aaron Moncur","startTime":2028.1299999999999,"endTime":2034.19,"body":"met? Where can they start? Yeah."},{"speaker":"Aaron Moncur","startTime":2028.1299999999999,"endTime":2034.19,"body":"This is a really huge question."},{"speaker":"Aaron Moncur","startTime":2034.19,"endTime":2037.22,"body":"And it could be taken in all"},{"speaker":"Aaron Moncur","startTime":2034.19,"endTime":2037.22,"body":"sorts of different directions."},{"speaker":"Aaron Moncur","startTime":2037.22,"endTime":2039.29,"body":"I'm sure I'll I'll  let you"},{"speaker":"Aaron Moncur","startTime":2037.22,"endTime":2039.29,"body":"decide where you want to take"},{"speaker":"Aaron Moncur","startTime":2039.29,"endTime":2042.59,"body":"it. But, let's say you're"},{"speaker":"Aaron Moncur","startTime":2039.29,"endTime":2042.59,"body":"talking, talking with a startup"},{"speaker":"Aaron Moncur","startTime":2043.25,"endTime":2047.36,"body":"device manufacturer, and they're"},{"speaker":"Aaron Moncur","startTime":2043.25,"endTime":2047.36,"body":"starting from from the ground"},{"speaker":"Aaron Moncur","startTime":2047.3899999999999,"endTime":2050.42,"body":"ground floor here as far as"},{"speaker":"Aaron Moncur","startTime":2047.3899999999999,"endTime":2050.42,"body":"their processes, how would you"},{"speaker":"Aaron Moncur","startTime":2050.42,"endTime":2055.55,"body":"advise that they design their"},{"speaker":"Aaron Moncur","startTime":2050.42,"endTime":2055.55,"body":"processes? What are a couple of"},{"speaker":"Aaron Moncur","startTime":2055.55,"endTime":2059.96,"body":"the two or three most important"},{"speaker":"Aaron Moncur","startTime":2055.55,"endTime":2059.96,"body":"process related elements that"},{"speaker":"Aaron Moncur","startTime":2059.96,"endTime":2063.92,"body":"you would suggest they think"},{"speaker":"Aaron Moncur","startTime":2059.96,"endTime":2063.92,"body":"about and implement quickly?"},{"speaker":"Zach O'Ferrell","startTime":2064.4900000000002,"endTime":2067.7000000000003,"body":"Yeah, that's a"},{"speaker":"Zach O'Ferrell","startTime":2064.4900000000002,"endTime":2067.7000000000003,"body":"tough question to answer, I"},{"speaker":"Zach O'Ferrell","startTime":2067.7000000000003,"endTime":2075.2000000000003,"body":"think. I'll do my best. I think"},{"speaker":"Zach O'Ferrell","startTime":2067.7000000000003,"endTime":2075.2000000000003,"body":"in a startup environment,"},{"speaker":"Zach O'Ferrell","startTime":2075.38,"endTime":2077.69,"body":"obviously, smaller companies are"},{"speaker":"Zach O'Ferrell","startTime":2075.38,"endTime":2077.69,"body":"going to be looking at smaller"},{"speaker":"Zach O'Ferrell","startTime":2077.69,"endTime":2082.31,"body":"scales as well. And oftentimes,"},{"speaker":"Zach O'Ferrell","startTime":2077.69,"endTime":2082.31,"body":"especially in medical devices,"},{"speaker":"Zach O'Ferrell","startTime":2082.64,"endTime":2088.04,"body":"smaller scale means manual, so"},{"speaker":"Zach O'Ferrell","startTime":2082.64,"endTime":2088.04,"body":"versus automatic. If you're in a"},{"speaker":"Zach O'Ferrell","startTime":2088.04,"endTime":2092.4199999999996,"body":"pharmaceutical company that"},{"speaker":"Zach O'Ferrell","startTime":2088.04,"endTime":2092.4199999999996,"body":"pumping out, let's say millions"},{"speaker":"Zach O'Ferrell","startTime":2092.4199999999996,"endTime":2096.3799999999997,"body":"of doses of a vaccine, for"},{"speaker":"Zach O'Ferrell","startTime":2092.4199999999996,"endTime":2096.3799999999997,"body":"instance, very much of that has"},{"speaker":"Zach O'Ferrell","startTime":2096.3799999999997,"endTime":2099.29,"body":"to be fully automated. And so"},{"speaker":"Zach O'Ferrell","startTime":2096.3799999999997,"endTime":2099.29,"body":"they have the luxury of having"},{"speaker":"Zach O'Ferrell","startTime":2099.29,"endTime":2101.5099999999998,"body":"those automated solutions that"},{"speaker":"Zach O'Ferrell","startTime":2099.29,"endTime":2101.5099999999998,"body":"are much more advanced, have"},{"speaker":"Zach O'Ferrell","startTime":2101.54,"endTime":2104.66,"body":"integrated quality controls,"},{"speaker":"Zach O'Ferrell","startTime":2101.54,"endTime":2104.66,"body":"things like that, as a smaller"},{"speaker":"Zach O'Ferrell","startTime":2104.66,"endTime":2107.21,"body":"company, you're almost"},{"speaker":"Zach O'Ferrell","startTime":2104.66,"endTime":2107.21,"body":"inevitably going to be dealing"},{"speaker":"Zach O'Ferrell","startTime":2107.21,"endTime":2109.91,"body":"with manual processes. And so"},{"speaker":"Zach O'Ferrell","startTime":2107.21,"endTime":2109.91,"body":"you have to think about an"},{"speaker":"Zach O'Ferrell","startTime":2109.91,"endTime":2113.5099999999998,"body":"additional element beyond"},{"speaker":"Zach O'Ferrell","startTime":2109.91,"endTime":2113.5099999999998,"body":"equipment, which is operator,"},{"speaker":"Zach O'Ferrell","startTime":2113.81,"endTime":2117.3199999999997,"body":"and the person performing the"},{"speaker":"Zach O'Ferrell","startTime":2113.81,"endTime":2117.3199999999997,"body":"process. So I think one, one"},{"speaker":"Zach O'Ferrell","startTime":2117.3199999999997,"endTime":2121.64,"body":"thing new companies need to"},{"speaker":"Zach O'Ferrell","startTime":2117.3199999999997,"endTime":2121.64,"body":"absolutely think about is how"},{"speaker":"Zach O'Ferrell","startTime":2121.64,"endTime":2125.5099999999998,"body":"does my operator work with my"},{"speaker":"Zach O'Ferrell","startTime":2121.64,"endTime":2125.5099999999998,"body":"machine? And how can those two"},{"speaker":"Zach O'Ferrell","startTime":2125.5099999999998,"endTime":2130.49,"body":"be be joined together in"},{"speaker":"Zach O'Ferrell","startTime":2125.5099999999998,"endTime":2130.49,"body":"harmony, I'll say, to produce"},{"speaker":"Zach O'Ferrell","startTime":2130.49,"endTime":2133.61,"body":"the right outcome. And I think"},{"speaker":"Zach O'Ferrell","startTime":2130.49,"endTime":2133.61,"body":"what what sometimes fails to"},{"speaker":"Zach O'Ferrell","startTime":2133.61,"endTime":2136.34,"body":"happen is they design the"},{"speaker":"Zach O'Ferrell","startTime":2133.61,"endTime":2136.34,"body":"equipment in and of itself"},{"speaker":"Zach O'Ferrell","startTime":2136.37,"endTime":2138.65,"body":"without actually thinking about"},{"speaker":"Zach O'Ferrell","startTime":2136.37,"endTime":2138.65,"body":"how someone's going to use it."},{"speaker":"Zach O'Ferrell","startTime":2138.7999999999997,"endTime":2142.52,"body":"And so that's everything from"},{"speaker":"Zach O'Ferrell","startTime":2138.7999999999997,"endTime":2142.52,"body":"safety, I often see equipment"},{"speaker":"Zach O'Ferrell","startTime":2142.52,"endTime":2146.18,"body":"coming without any thought"},{"speaker":"Zach O'Ferrell","startTime":2142.52,"endTime":2146.18,"body":"behind safety. And you can have"},{"speaker":"Zach O'Ferrell","startTime":2146.18,"endTime":2149.63,"body":"some serious issues which for a"},{"speaker":"Zach O'Ferrell","startTime":2146.18,"endTime":2149.63,"body":"startup, if you have any worker'"},{"speaker":"Zach O'Ferrell","startTime":2149.63,"endTime":2152.18,"body":"comp issue or something like th"},{"speaker":"Zach O'Ferrell","startTime":2149.63,"endTime":2152.18,"body":"t, that's going to be a showsto"},{"speaker":"Zach O'Ferrell","startTime":2152.18,"endTime":2156.47,"body":"per potentially. So I think s"},{"speaker":"Zach O'Ferrell","startTime":2152.18,"endTime":2156.47,"body":"fety has to come really, really"},{"speaker":"Zach O'Ferrell","startTime":2156.5,"endTime":2163.07,"body":"eavy. And then oftenti"},{"speaker":"Zach O'Ferrell","startTime":2156.5,"endTime":2163.07,"body":"es to user interface. So am I pr"},{"speaker":"Zach O'Ferrell","startTime":2163.07,"endTime":2166.16,"body":"viding something that's simple,"},{"speaker":"Zach O'Ferrell","startTime":2163.07,"endTime":2166.16,"body":"easy to use, can I train someone"},{"speaker":"Zach O'Ferrell","startTime":2166.16,"endTime":2169.52,"body":"quickly to do it? Because"},{"speaker":"Zach O'Ferrell","startTime":2166.16,"endTime":2169.52,"body":"oftentimes, we don't think a"},{"speaker":"Zach O'Ferrell","startTime":2169.52,"endTime":2174.5,"body":"out that and we rely on people'"},{"speaker":"Zach O'Ferrell","startTime":2169.52,"endTime":2174.5,"body":"extensive training, which m"},{"speaker":"Zach O'Ferrell","startTime":2174.5299999999997,"endTime":2177.56,"body":"ans you're not resilient to turn"},{"speaker":"Zach O'Ferrell","startTime":2174.5299999999997,"endTime":2177.56,"body":"ver, which might happen also in"},{"speaker":"Zach O'Ferrell","startTime":2177.56,"endTime":2180.38,"body":"a smaller environment. And so"},{"speaker":"Zach O'Ferrell","startTime":2177.56,"endTime":2180.38,"body":"nderstanding I need to make th"},{"speaker":"Zach O'Ferrell","startTime":2180.38,"endTime":2183.41,"body":"s thing as simple as quick a"},{"speaker":"Zach O'Ferrell","startTime":2180.38,"endTime":2183.41,"body":"easy and well documen"},{"speaker":"Zach O'Ferrell","startTime":2183.41,"endTime":2187.31,"body":"ed how it's used. Things like th"},{"speaker":"Zach O'Ferrell","startTime":2183.41,"endTime":2187.31,"body":"t. So I'd say that's I'm not rea"},{"speaker":"Zach O'Ferrell","startTime":2187.31,"endTime":2191.57,"body":"ly I'm not really getting"},{"speaker":"Zach O'Ferrell","startTime":2187.31,"endTime":2191.57,"body":"too much out out here. But rea"},{"speaker":"Zach O'Ferrell","startTime":2191.57,"endTime":2194.57,"body":"ly, I'd say those safety concern"},{"speaker":"Zach O'Ferrell","startTime":2191.57,"endTime":2194.57,"body":", then obviously interac"},{"speaker":"Zach O'Ferrell","startTime":2194.57,"endTime":2197.12,"body":"ing with the operator are two"},{"speaker":"Zach O'Ferrell","startTime":2194.57,"endTime":2197.12,"body":"big things that you got to cons"},{"speaker":"Zach O'Ferrell","startTime":2197.12,"endTime":2197.81,"body":"der."},{"speaker":"Aaron Moncur","startTime":2197.93,"endTime":2200.12,"body":"Yeah, no, that's"},{"speaker":"Aaron Moncur","startTime":2197.93,"endTime":2200.12,"body":"great advice. Thank you for"},{"speaker":"Aaron Moncur","startTime":2200.12,"endTime":2204.74,"body":"sharing that. I'm going to take"},{"speaker":"Aaron Moncur","startTime":2200.12,"endTime":2204.74,"body":"another step out of the process"},{"speaker":"Aaron Moncur","startTime":2204.74,"endTime":2208.0099999999998,"body":"world and ask what what are a"},{"speaker":"Aaron Moncur","startTime":2204.74,"endTime":2208.0099999999998,"body":"few setbacks that you've had in"},{"speaker":"Aaron Moncur","startTime":2208.0099999999998,"endTime":2210.92,"body":"your career and in your teams?"},{"speaker":"Aaron Moncur","startTime":2208.0099999999998,"endTime":2210.92,"body":"And how have you dealt with"},{"speaker":"Aaron Moncur","startTime":2210.92,"endTime":2211.04,"body":"them?"},{"speaker":"Zach O'Ferrell","startTime":2211.07,"endTime":2215.81,"body":"I thought a lot."},{"speaker":"Zach O'Ferrell","startTime":2211.07,"endTime":2215.81,"body":"A common saying, right, is that"},{"speaker":"Zach O'Ferrell","startTime":2215.81,"endTime":2219.41,"body":"you, you definitely learn from"},{"speaker":"Zach O'Ferrell","startTime":2215.81,"endTime":2219.41,"body":"your failures. And I'd say, I"},{"speaker":"Zach O'Ferrell","startTime":2219.41,"endTime":2226.31,"body":"should be a genius by now. But"},{"speaker":"Zach O'Ferrell","startTime":2219.41,"endTime":2226.31,"body":"I'm not. So for failures, a"},{"speaker":"Zach O'Ferrell","startTime":2226.31,"endTime":2230.33,"body":"couple of really key things that"},{"speaker":"Zach O'Ferrell","startTime":2226.31,"endTime":2230.33,"body":"have come up in my career. One"},{"speaker":"Zach O'Ferrell","startTime":2230.36,"endTime":2235.07,"body":"big thing that happened pretty"},{"speaker":"Zach O'Ferrell","startTime":2230.36,"endTime":2235.07,"body":"early on in my career was the"},{"speaker":"Zach O'Ferrell","startTime":2235.1,"endTime":2239.84,"body":"the site I was working at, was"},{"speaker":"Zach O'Ferrell","startTime":2235.1,"endTime":2239.84,"body":"issued a warning letter from the"},{"speaker":"Zach O'Ferrell","startTime":2239.84,"endTime":2244.16,"body":"Food and Drug Administration."},{"speaker":"Zach O'Ferrell","startTime":2239.84,"endTime":2244.16,"body":"And a warning letter is one"},{"speaker":"Zach O'Ferrell","startTime":2244.16,"endTime":2249.89,"body":"step, sometimes before a"},{"speaker":"Zach O'Ferrell","startTime":2244.16,"endTime":2249.89,"body":"complete shut down. So unlike"},{"speaker":"Zach O'Ferrell","startTime":2249.89,"endTime":2252.98,"body":"some other industries, the Food"},{"speaker":"Zach O'Ferrell","startTime":2249.89,"endTime":2252.98,"body":"and Drug Administration has full"},{"speaker":"Zach O'Ferrell","startTime":2252.98,"endTime":2256.2799999999997,"body":"authority to if they wanted to"},{"speaker":"Zach O'Ferrell","startTime":2252.98,"endTime":2256.2799999999997,"body":"just say you are now done"},{"speaker":"Zach O'Ferrell","startTime":2256.2799999999997,"endTime":2259.0099999999998,"body":"manufacturing, you can no longer"},{"speaker":"Zach O'Ferrell","startTime":2256.2799999999997,"endTime":2259.0099999999998,"body":"manufacture this device, pull it"},{"speaker":"Zach O'Ferrell","startTime":2259.0099999999998,"endTime":2261.14,"body":"from the market. And that's"},{"speaker":"Zach O'Ferrell","startTime":2259.0099999999998,"endTime":2261.14,"body":"actually not that difficult for"},{"speaker":"Zach O'Ferrell","startTime":2261.14,"endTime":2265.73,"body":"them to do. And it's happened"},{"speaker":"Zach O'Ferrell","startTime":2261.14,"endTime":2265.73,"body":"many times before. We got the"},{"speaker":"Zach O'Ferrell","startTime":2265.73,"endTime":2268.73,"body":"step right before that, which is"},{"speaker":"Zach O'Ferrell","startTime":2265.73,"endTime":2268.73,"body":"the warning letter. And"},{"speaker":"Zach O'Ferrell","startTime":2269.09,"endTime":2272.0,"body":"sometimes if companies don't"},{"speaker":"Zach O'Ferrell","startTime":2269.09,"endTime":2272.0,"body":"respond properly to that warning"},{"speaker":"Zach O'Ferrell","startTime":2272.0,"endTime":2275.06,"body":"letter, the consent decree or"},{"speaker":"Zach O'Ferrell","startTime":2272.0,"endTime":2275.06,"body":"stoppage of manufacturing is the"},{"speaker":"Zach O'Ferrell","startTime":2275.06,"endTime":2277.7,"body":"next step, we really, really,"},{"speaker":"Zach O'Ferrell","startTime":2275.06,"endTime":2277.7,"body":"really did not want that to"},{"speaker":"Zach O'Ferrell","startTime":2277.7,"endTime":2282.5,"body":"happen here. Because we had just"},{"speaker":"Zach O'Ferrell","startTime":2277.7,"endTime":2282.5,"body":"initiated transfer of our"},{"speaker":"Zach O'Ferrell","startTime":2282.5299999999997,"endTime":2287.57,"body":"flagship devices into the into"},{"speaker":"Zach O'Ferrell","startTime":2282.5299999999997,"endTime":2287.57,"body":"the site. And if we were to go"},{"speaker":"Zach O'Ferrell","startTime":2287.57,"endTime":2290.75,"body":"on consent decree, we would shut"},{"speaker":"Zach O'Ferrell","startTime":2287.57,"endTime":2290.75,"body":"down worldwide supply of this"},{"speaker":"Zach O'Ferrell","startTime":2290.75,"endTime":2295.31,"body":"product that is super critical"},{"speaker":"Zach O'Ferrell","startTime":2290.75,"endTime":2295.31,"body":"to our patients. So I was part"},{"speaker":"Zach O'Ferrell","startTime":2295.31,"endTime":2300.11,"body":"of the team that was looking at"},{"speaker":"Zach O'Ferrell","startTime":2295.31,"endTime":2300.11,"body":"rewriting some of our validation"},{"speaker":"Zach O'Ferrell","startTime":2300.11,"endTime":2303.5299999999997,"body":"procedures. So that's how I know"},{"speaker":"Zach O'Ferrell","startTime":2300.11,"endTime":2303.5299999999997,"body":"IQ, OQ, PQ so well, because I"},{"speaker":"Zach O'Ferrell","startTime":2303.5299999999997,"endTime":2307.0099999999998,"body":"was part of really diving deeper"},{"speaker":"Zach O'Ferrell","startTime":2303.5299999999997,"endTime":2307.0099999999998,"body":"in there to make sure we had"},{"speaker":"Zach O'Ferrell","startTime":2307.4,"endTime":2310.67,"body":"much better processes and"},{"speaker":"Zach O'Ferrell","startTime":2307.4,"endTime":2310.67,"body":"procedures in place, we had to"},{"speaker":"Zach O'Ferrell","startTime":2310.67,"endTime":2314.09,"body":"remediate a lot of work within"},{"speaker":"Zach O'Ferrell","startTime":2310.67,"endTime":2314.09,"body":"our products and processes. And"},{"speaker":"Zach O'Ferrell","startTime":2314.09,"endTime":2317.42,"body":"so I got to be a part of a lot"},{"speaker":"Zach O'Ferrell","startTime":2314.09,"endTime":2317.42,"body":"of that. And I think that was a"},{"speaker":"Zach O'Ferrell","startTime":2317.42,"endTime":2320.42,"body":"huge accelerated learning"},{"speaker":"Zach O'Ferrell","startTime":2317.42,"endTime":2320.42,"body":"experience, because I got to"},{"speaker":"Zach O'Ferrell","startTime":2320.42,"endTime":2323.0,"body":"learn a lot of things."},{"speaker":"Zach O'Ferrell","startTime":2320.42,"endTime":2323.0,"body":"Otherwise, I wouldn't have"},{"speaker":"Zach O'Ferrell","startTime":2323.0,"endTime":2325.94,"body":"gotten for years. But because of"},{"speaker":"Zach O'Ferrell","startTime":2323.0,"endTime":2325.94,"body":"the position I was in, because"},{"speaker":"Zach O'Ferrell","startTime":2325.94,"endTime":2328.61,"body":"there weren't that many other"},{"speaker":"Zach O'Ferrell","startTime":2325.94,"endTime":2328.61,"body":"people to take problems like"},{"speaker":"Zach O'Ferrell","startTime":2328.61,"endTime":2332.42,"body":"this on, I was tasked with doing"},{"speaker":"Zach O'Ferrell","startTime":2328.61,"endTime":2332.42,"body":"it. So I was I was given a lot"},{"speaker":"Zach O'Ferrell","startTime":2332.42,"endTime":2335.0,"body":"of responsibility, not"},{"speaker":"Zach O'Ferrell","startTime":2332.42,"endTime":2335.0,"body":"necessarily because others"},{"speaker":"Zach O'Ferrell","startTime":2335.0299999999997,"endTime":2337.52,"body":"trusted me, but because they"},{"speaker":"Zach O'Ferrell","startTime":2335.0299999999997,"endTime":2337.52,"body":"didn't have another choice. And"},{"speaker":"Zach O'Ferrell","startTime":2337.52,"endTime":2340.0099999999998,"body":"I thought that was that was that"},{"speaker":"Zach O'Ferrell","startTime":2337.52,"endTime":2340.0099999999998,"body":"was perfect. I was in the right"},{"speaker":"Zach O'Ferrell","startTime":2340.0099999999998,"endTime":2343.1,"body":"place at the right time. To"},{"speaker":"Zach O'Ferrell","startTime":2340.0099999999998,"endTime":2343.1,"body":"learn from that and gain that"},{"speaker":"Zach O'Ferrell","startTime":2343.1,"endTime":2348.7999999999997,"body":"experience. Another one I made a"},{"speaker":"Zach O'Ferrell","startTime":2343.1,"endTime":2348.7999999999997,"body":"pretty big mistake. It was"},{"speaker":"Zach O'Ferrell","startTime":2348.7999999999997,"endTime":2351.86,"body":"around that same time, maybe a"},{"speaker":"Zach O'Ferrell","startTime":2348.7999999999997,"endTime":2351.86,"body":"little bit later, I made a"},{"speaker":"Zach O'Ferrell","startTime":2351.86,"endTime":2355.91,"body":"mistake, which was a failure to"},{"speaker":"Zach O'Ferrell","startTime":2351.86,"endTime":2355.91,"body":"understand design requirements,"},{"speaker":"Zach O'Ferrell","startTime":2355.91,"endTime":2361.13,"body":"actually. And I cost our company"},{"speaker":"Zach O'Ferrell","startTime":2355.91,"endTime":2361.13,"body":"millions of dollars, because I"},{"speaker":"Zach O'Ferrell","startTime":2361.16,"endTime":2364.13,"body":"failed to understand that right?"},{"speaker":"Zach O'Ferrell","startTime":2361.16,"endTime":2364.13,"body":"Obviously, there's others"},{"speaker":"Zach O'Ferrell","startTime":2364.13,"endTime":2366.5,"body":"involved in things like that it"},{"speaker":"Zach O'Ferrell","startTime":2364.13,"endTime":2366.5,"body":"can't just be a one person"},{"speaker":"Zach O'Ferrell","startTime":2366.5,"endTime":2369.5,"body":"thing, but I felt very"},{"speaker":"Zach O'Ferrell","startTime":2366.5,"endTime":2369.5,"body":"responsible for that mistake."},{"speaker":"Zach O'Ferrell","startTime":2370.31,"endTime":2375.5299999999997,"body":"And ultimately, it turned into"},{"speaker":"Zach O'Ferrell","startTime":2370.31,"endTime":2375.5299999999997,"body":"us making a change to a product"},{"speaker":"Zach O'Ferrell","startTime":2375.5299999999997,"endTime":2379.22,"body":"that we should not have made,"},{"speaker":"Zach O'Ferrell","startTime":2375.5299999999997,"endTime":2379.22,"body":"which ended up causing bad"},{"speaker":"Zach O'Ferrell","startTime":2379.22,"endTime":2383.36,"body":"product, which we caught. But"},{"speaker":"Zach O'Ferrell","startTime":2379.22,"endTime":2383.36,"body":"then we had to reverse that"},{"speaker":"Zach O'Ferrell","startTime":2383.36,"endTime":2387.14,"body":"design change, scrap everything"},{"speaker":"Zach O'Ferrell","startTime":2383.36,"endTime":2387.14,"body":"we had made. And that was a big"},{"speaker":"Zach O'Ferrell","startTime":2387.14,"endTime":2389.81,"body":"one, that was a big one for me."},{"speaker":"Zach O'Ferrell","startTime":2387.14,"endTime":2389.81,"body":"So that that was where I really"},{"speaker":"Zach O'Ferrell","startTime":2389.93,"endTime":2393.68,"body":"learned quite a bit about better"},{"speaker":"Zach O'Ferrell","startTime":2389.93,"endTime":2393.68,"body":"understanding design changes."},{"speaker":"Zach O'Ferrell","startTime":2394.13,"endTime":2398.12,"body":"But I'll say I appreciate all of"},{"speaker":"Zach O'Ferrell","startTime":2394.13,"endTime":2398.12,"body":"the leaders and coaches and"},{"speaker":"Zach O'Ferrell","startTime":2398.12,"endTime":2400.94,"body":"mentors that I've had throughout"},{"speaker":"Zach O'Ferrell","startTime":2398.12,"endTime":2400.94,"body":"my life who can look at a"},{"speaker":"Zach O'Ferrell","startTime":2400.94,"endTime":2405.98,"body":"mistake like that, and not blame"},{"speaker":"Zach O'Ferrell","startTime":2400.94,"endTime":2405.98,"body":"me, but say, 'How can we learn"},{"speaker":"Zach O'Ferrell","startTime":2405.98,"endTime":2408.5,"body":"from this? And how can we move"},{"speaker":"Zach O'Ferrell","startTime":2405.98,"endTime":2408.5,"body":"forward to get better?' So I'm"},{"speaker":"Zach O'Ferrell","startTime":2408.5,"endTime":2410.27,"body":"really, really grateful to have"},{"speaker":"Zach O'Ferrell","startTime":2408.5,"endTime":2410.27,"body":"leaders..."},{"speaker":"Aaron Moncur","startTime":2410.2999999999997,"endTime":2410.66,"body":"Yeah."},{"speaker":"Zach O'Ferrell","startTime":2410.69,"endTime":2413.0,"body":"In my past, and"},{"speaker":"Zach O'Ferrell","startTime":2410.69,"endTime":2413.0,"body":"now my present"},{"speaker":"Aaron Moncur","startTime":2413.84,"endTime":2416.72,"body":"So where do you"},{"speaker":"Aaron Moncur","startTime":2413.84,"endTime":2416.72,"body":"think you would be if after and"},{"speaker":"Aaron Moncur","startTime":2416.72,"endTime":2419.21,"body":"again, this is not just your"},{"speaker":"Aaron Moncur","startTime":2416.72,"endTime":2419.21,"body":"mistake, there were there was a"},{"speaker":"Aaron Moncur","startTime":2419.21,"endTime":2423.11,"body":"team involved, but maybe the"},{"speaker":"Aaron Moncur","startTime":2419.21,"endTime":2423.11,"body":"manager, that group sees this"},{"speaker":"Aaron Moncur","startTime":2423.11,"endTime":2426.08,"body":"problem and says, 'This is"},{"speaker":"Aaron Moncur","startTime":2423.11,"endTime":2426.08,"body":"costing the company millions of"},{"speaker":"Aaron Moncur","startTime":2426.08,"endTime":2429.68,"body":"dollars, you all of you in this"},{"speaker":"Aaron Moncur","startTime":2426.08,"endTime":2429.68,"body":"group, you're all fired, you're"},{"speaker":"Aaron Moncur","startTime":2429.68,"endTime":2433.49,"body":"gone.' Where do you think you"},{"speaker":"Aaron Moncur","startTime":2429.68,"endTime":2433.49,"body":"would be if that had happened to"},{"speaker":"Aaron Moncur","startTime":2433.52,"endTime":2436.7599999999998,"body":"compared to where you are now,"},{"speaker":"Aaron Moncur","startTime":2433.52,"endTime":2436.7599999999998,"body":"where the managers were like,"},{"speaker":"Aaron Moncur","startTime":2437.15,"endTime":2441.29,"body":"'Okay, this was a failure in the"},{"speaker":"Aaron Moncur","startTime":2437.15,"endTime":2441.29,"body":"process, and maybe a lack of"},{"speaker":"Aaron Moncur","startTime":2441.29,"endTime":2443.7799999999997,"body":"experience or education with"},{"speaker":"Aaron Moncur","startTime":2441.29,"endTime":2443.7799999999997,"body":"some of the team members, but"},{"speaker":"Aaron Moncur","startTime":2443.99,"endTime":2447.98,"body":"said, of just, going the nuclear"},{"speaker":"Aaron Moncur","startTime":2443.99,"endTime":2447.98,"body":"route and firing everyone, let's"},{"speaker":"Aaron Moncur","startTime":2447.98,"endTime":2450.89,"body":"learn from this, and let's see"},{"speaker":"Aaron Moncur","startTime":2447.98,"endTime":2450.89,"body":"what we can how we can improve"},{"speaker":"Aaron Moncur","startTime":2450.89,"endTime":2451.58,"body":"the future.'"},{"speaker":"Zach O'Ferrell","startTime":2451.94,"endTime":2453.5,"body":"Yeah, so I mean,"},{"speaker":"Zach O'Ferrell","startTime":2451.94,"endTime":2453.5,"body":"obviously, it'd be a different"},{"speaker":"Zach O'Ferrell","startTime":2453.5,"endTime":2457.88,"body":"company. But more fundamentally,"},{"speaker":"Zach O'Ferrell","startTime":2453.5,"endTime":2457.88,"body":"I don't think I would be as good"},{"speaker":"Zach O'Ferrell","startTime":2457.88,"endTime":2461.2999999999997,"body":"of a leader because it is hard."},{"speaker":"Zach O'Ferrell","startTime":2457.88,"endTime":2461.2999999999997,"body":"It is really difficult to become"},{"speaker":"Zach O'Ferrell","startTime":2461.2999999999997,"endTime":2465.14,"body":"a good leader when if you're"},{"speaker":"Zach O'Ferrell","startTime":2461.2999999999997,"endTime":2465.14,"body":"surrounded by bad examples"},{"speaker":"Zach O'Ferrell","startTime":2465.14,"endTime":2469.58,"body":"constantly. And I think that to"},{"speaker":"Zach O'Ferrell","startTime":2465.14,"endTime":2469.58,"body":"me, was a very defining moment"},{"speaker":"Zach O'Ferrell","startTime":2469.61,"endTime":2474.71,"body":"where I realized yes, we do need"},{"speaker":"Zach O'Ferrell","startTime":2469.61,"endTime":2474.71,"body":"to focus on the process, not not"},{"speaker":"Zach O'Ferrell","startTime":2474.71,"endTime":2478.1,"body":"the people and and if you are"},{"speaker":"Zach O'Ferrell","startTime":2474.71,"endTime":2478.1,"body":"always saying the people are the"},{"speaker":"Zach O'Ferrell","startTime":2478.1,"endTime":2480.71,"body":"cause, you're never going to get"},{"speaker":"Zach O'Ferrell","startTime":2478.1,"endTime":2480.71,"body":"to the actual root cause of any"},{"speaker":"Zach O'Ferrell","startTime":2480.71,"endTime":2483.83,"body":"problem and fix it or make"},{"speaker":"Zach O'Ferrell","startTime":2480.71,"endTime":2483.83,"body":"things better. And so I can tell"},{"speaker":"Zach O'Ferrell","startTime":2483.83,"endTime":2486.5,"body":"you from each of those"},{"speaker":"Zach O'Ferrell","startTime":2483.83,"endTime":2486.5,"body":"experiences. We as a company"},{"speaker":"Zach O'Ferrell","startTime":2486.5,"endTime":2490.13,"body":"improved how we operate, we"},{"speaker":"Zach O'Ferrell","startTime":2486.5,"endTime":2490.13,"body":"updated the process, we changed"},{"speaker":"Zach O'Ferrell","startTime":2490.13,"endTime":2492.86,"body":"things. We said, what can we"},{"speaker":"Zach O'Ferrell","startTime":2490.13,"endTime":2492.86,"body":"make better here, so that so"},{"speaker":"Zach O'Ferrell","startTime":2492.86,"endTime":2495.23,"body":"that no one else is put in a"},{"speaker":"Zach O'Ferrell","startTime":2492.86,"endTime":2495.23,"body":"position to make this mistake"},{"speaker":"Zach O'Ferrell","startTime":2495.23,"endTime":2498.08,"body":"again, or have these issues"},{"speaker":"Zach O'Ferrell","startTime":2495.23,"endTime":2498.08,"body":"again. And I've carried that"},{"speaker":"Zach O'Ferrell","startTime":2498.08,"endTime":2500.81,"body":"forward into my management"},{"speaker":"Zach O'Ferrell","startTime":2498.08,"endTime":2500.81,"body":"style. So I've tried very, very,"},{"speaker":"Zach O'Ferrell","startTime":2500.81,"endTime":2505.61,"body":"very hard to never focus on"},{"speaker":"Zach O'Ferrell","startTime":2500.81,"endTime":2505.61,"body":"whose fault it was or who did"},{"speaker":"Zach O'Ferrell","startTime":2505.61,"endTime":2509.0299999999997,"body":"it. It's always how do we get to"},{"speaker":"Zach O'Ferrell","startTime":2505.61,"endTime":2509.0299999999997,"body":"the root of this problem so that"},{"speaker":"Zach O'Ferrell","startTime":2509.0299999999997,"endTime":2512.09,"body":"we can understand what the"},{"speaker":"Zach O'Ferrell","startTime":2509.0299999999997,"endTime":2512.09,"body":"process failed? And how can we"},{"speaker":"Zach O'Ferrell","startTime":2512.09,"endTime":2514.97,"body":"design a better process, not"},{"speaker":"Zach O'Ferrell","startTime":2512.09,"endTime":2514.97,"body":"just manufacturing processes,"},{"speaker":"Zach O'Ferrell","startTime":2515.06,"endTime":2518.54,"body":"but actual business processes or"},{"speaker":"Zach O'Ferrell","startTime":2515.06,"endTime":2518.54,"body":"modes of operating, that can be"},{"speaker":"Zach O'Ferrell","startTime":2518.54,"endTime":2518.99,"body":"better?"},{"speaker":"Aaron Moncur","startTime":2519.74,"endTime":2521.99,"body":"That's very well"},{"speaker":"Aaron Moncur","startTime":2519.74,"endTime":2521.99,"body":"said, I think the last 30"},{"speaker":"Aaron Moncur","startTime":2521.99,"endTime":2525.14,"body":"seconds of you speaking was"},{"speaker":"Aaron Moncur","startTime":2521.99,"endTime":2525.14,"body":"worth the price of admission for"},{"speaker":"Aaron Moncur","startTime":2525.14,"endTime":2529.46,"body":"the entire episode right here."},{"speaker":"Aaron Moncur","startTime":2525.14,"endTime":2529.46,"body":"Very well said. Well, we're just"},{"speaker":"Aaron Moncur","startTime":2529.46,"endTime":2532.1,"body":"about done here. We're gonna"},{"speaker":"Aaron Moncur","startTime":2529.46,"endTime":2532.1,"body":"wrap things up in just a couple"},{"speaker":"Aaron Moncur","startTime":2532.1,"endTime":2535.1,"body":"of minutes. But first, we have a"},{"speaker":"Aaron Moncur","startTime":2532.1,"endTime":2535.1,"body":"question from a listener, I'm"},{"speaker":"Aaron Moncur","startTime":2535.1,"endTime":2538.37,"body":"probably going to massacre his"},{"speaker":"Aaron Moncur","startTime":2535.1,"endTime":2538.37,"body":"name. So I apologize in advance."},{"speaker":"Aaron Moncur","startTime":2538.37,"endTime":2545.24,"body":"It's Nui Uluwad Badami. And Nui"},{"speaker":"Aaron Moncur","startTime":2538.37,"endTime":2545.24,"body":"asks, I would love to rapidly"},{"speaker":"Aaron Moncur","startTime":2545.24,"endTime":2548.5099999999998,"body":"evolve my skills as a design and"},{"speaker":"Aaron Moncur","startTime":2545.24,"endTime":2548.5099999999998,"body":"product development engineer for"},{"speaker":"Aaron Moncur","startTime":2548.5099999999998,"endTime":2552.74,"body":"hardware devices, how have you"},{"speaker":"Aaron Moncur","startTime":2548.5099999999998,"endTime":2552.74,"body":"or guests on the podcast,"},{"speaker":"Aaron Moncur","startTime":2553.07,"endTime":2557.18,"body":"strategically implemented self"},{"speaker":"Aaron Moncur","startTime":2553.07,"endTime":2557.18,"body":"directed learning as engineers,"},{"speaker":"Aaron Moncur","startTime":2557.42,"endTime":2560.63,"body":"striking the balance between the"},{"speaker":"Aaron Moncur","startTime":2557.42,"endTime":2560.63,"body":"structured curriculum of school"},{"speaker":"Aaron Moncur","startTime":2560.81,"endTime":2565.25,"body":"and rapid learn as you go"},{"speaker":"Aaron Moncur","startTime":2560.81,"endTime":2565.25,"body":"process required on the job? So"},{"speaker":"Aaron Moncur","startTime":2565.25,"endTime":2567.29,"body":"I know there's a bit of a"},{"speaker":"Aaron Moncur","startTime":2565.25,"endTime":2567.29,"body":"departure from what we've been"},{"speaker":"Aaron Moncur","startTime":2567.29,"endTime":2569.81,"body":"talking about. But I thought we"},{"speaker":"Aaron Moncur","startTime":2567.29,"endTime":2569.81,"body":"could just riff on this for a"},{"speaker":"Aaron Moncur","startTime":2569.81,"endTime":2573.47,"body":"minute or two, I have some"},{"speaker":"Aaron Moncur","startTime":2569.81,"endTime":2573.47,"body":"thoughts. I'll let you go first."},{"speaker":"Aaron Moncur","startTime":2573.47,"endTime":2575.69,"body":"If you have any thoughts that"},{"speaker":"Aaron Moncur","startTime":2573.47,"endTime":2575.69,"body":"come to mind, right off the bat?"},{"speaker":"Zach O'Ferrell","startTime":2576.08,"endTime":2577.61,"body":"Sure, I'll give"},{"speaker":"Zach O'Ferrell","startTime":2576.08,"endTime":2577.61,"body":"it a shot. So thanks for the"},{"speaker":"Zach O'Ferrell","startTime":2577.61,"endTime":2584.18,"body":"question, Nui. I'd say for me, I"},{"speaker":"Zach O'Ferrell","startTime":2577.61,"endTime":2584.18,"body":"obviously, well, not obviously,"},{"speaker":"Zach O'Ferrell","startTime":2584.21,"endTime":2589.16,"body":"I view myself as a self learner,"},{"speaker":"Zach O'Ferrell","startTime":2584.21,"endTime":2589.16,"body":"obviously, I have some"},{"speaker":"Zach O'Ferrell","startTime":2589.19,"endTime":2591.71,"body":"education. So I have a"},{"speaker":"Zach O'Ferrell","startTime":2589.19,"endTime":2591.71,"body":"bachelor's degree in a master's"},{"speaker":"Zach O'Ferrell","startTime":2591.71,"endTime":2597.08,"body":"degree, those were very helpful"},{"speaker":"Zach O'Ferrell","startTime":2591.71,"endTime":2597.08,"body":"for certain things. But at the"},{"speaker":"Zach O'Ferrell","startTime":2597.08,"endTime":2601.49,"body":"same time, I have to be able to"},{"speaker":"Zach O'Ferrell","startTime":2597.08,"endTime":2601.49,"body":"learn on my own and learn from"},{"speaker":"Zach O'Ferrell","startTime":2601.49,"endTime":2605.36,"body":"my own experiences, or else I"},{"speaker":"Zach O'Ferrell","startTime":2601.49,"endTime":2605.36,"body":"will never get any better than I"},{"speaker":"Zach O'Ferrell","startTime":2605.36,"endTime":2610.46,"body":"was when I graduated from from"},{"speaker":"Zach O'Ferrell","startTime":2605.36,"endTime":2610.46,"body":"school. And so one, one obvious"},{"speaker":"Zach O'Ferrell","startTime":2610.46,"endTime":2614.7799999999997,"body":"thing is be getting feedback"},{"speaker":"Zach O'Ferrell","startTime":2610.46,"endTime":2614.7799999999997,"body":"from others. So when you produce"},{"speaker":"Zach O'Ferrell","startTime":2614.7799999999997,"endTime":2617.54,"body":"something, let's say if you're"},{"speaker":"Zach O'Ferrell","startTime":2614.7799999999997,"endTime":2617.54,"body":"looking at to improve your"},{"speaker":"Zach O'Ferrell","startTime":2617.54,"endTime":2620.69,"body":"designs, you've got to make sure"},{"speaker":"Zach O'Ferrell","startTime":2617.54,"endTime":2620.69,"body":"that others are actually looking"},{"speaker":"Zach O'Ferrell","startTime":2620.69,"endTime":2622.94,"body":"at your designs, and you're not"},{"speaker":"Zach O'Ferrell","startTime":2620.69,"endTime":2622.94,"body":"just making them for yourself."},{"speaker":"Zach O'Ferrell","startTime":2622.94,"endTime":2626.48,"body":"So you have to find trusted"},{"speaker":"Zach O'Ferrell","startTime":2622.94,"endTime":2626.48,"body":"people who will actually give"},{"speaker":"Zach O'Ferrell","startTime":2626.48,"endTime":2629.18,"body":"you real feedback. And that's"},{"speaker":"Zach O'Ferrell","startTime":2626.48,"endTime":2629.18,"body":"hard. That's easier said than"},{"speaker":"Zach O'Ferrell","startTime":2629.18,"endTime":2632.0299999999997,"body":"done. But you do have number one"},{"speaker":"Zach O'Ferrell","startTime":2629.18,"endTime":2632.0299999999997,"body":"is you absolutely have to find"},{"speaker":"Zach O'Ferrell","startTime":2632.0299999999997,"endTime":2634.7599999999998,"body":"those people. So who are they"},{"speaker":"Zach O'Ferrell","startTime":2632.0299999999997,"endTime":2634.7599999999998,"body":"who can actually critique your"},{"speaker":"Zach O'Ferrell","startTime":2634.7599999999998,"endTime":2637.19,"body":"work, who can give you feedback"},{"speaker":"Zach O'Ferrell","startTime":2634.7599999999998,"endTime":2637.19,"body":"on how you're doing and who can"},{"speaker":"Zach O'Ferrell","startTime":2637.19,"endTime":2641.63,"body":"be be that person or people to"},{"speaker":"Zach O'Ferrell","startTime":2637.19,"endTime":2641.63,"body":"work in a community that can"},{"speaker":"Zach O'Ferrell","startTime":2641.63,"endTime":2645.2599999999998,"body":"give you that level of feedback,"},{"speaker":"Zach O'Ferrell","startTime":2641.63,"endTime":2645.2599999999998,"body":"if you can find that, then a lot"},{"speaker":"Zach O'Ferrell","startTime":2645.2599999999998,"endTime":2647.36,"body":"of it comes pretty naturally,"},{"speaker":"Zach O'Ferrell","startTime":2645.2599999999998,"endTime":2647.36,"body":"honestly, because you can create"},{"speaker":"Zach O'Ferrell","startTime":2647.36,"endTime":2649.52,"body":"your designs, you can get the"},{"speaker":"Zach O'Ferrell","startTime":2647.36,"endTime":2649.52,"body":"feedback, you can continue to"},{"speaker":"Zach O'Ferrell","startTime":2649.52,"endTime":2653.45,"body":"improve, and you can work toward"},{"speaker":"Zach O'Ferrell","startTime":2649.52,"endTime":2653.45,"body":"a higher level of skill. The"},{"speaker":"Zach O'Ferrell","startTime":2653.45,"endTime":2655.58,"body":"only other thing, at least for"},{"speaker":"Zach O'Ferrell","startTime":2653.45,"endTime":2655.58,"body":"me personally, and this may not"},{"speaker":"Zach O'Ferrell","startTime":2655.58,"endTime":2659.27,"body":"be an issue for everyone, I find"},{"speaker":"Zach O'Ferrell","startTime":2655.58,"endTime":2659.27,"body":"it very difficult to do that"},{"speaker":"Zach O'Ferrell","startTime":2659.27,"endTime":2662.21,"body":"level of learning. While I'm"},{"speaker":"Zach O'Ferrell","startTime":2659.27,"endTime":2662.21,"body":"also doing my full time job,"},{"speaker":"Zach O'Ferrell","startTime":2662.24,"endTime":2665.69,"body":"it's very challenging for me to"},{"speaker":"Zach O'Ferrell","startTime":2662.24,"endTime":2665.69,"body":"do all of the things I have to"},{"speaker":"Zach O'Ferrell","startTime":2665.69,"endTime":2669.5299999999997,"body":"do in my role now as director"},{"speaker":"Zach O'Ferrell","startTime":2665.69,"endTime":2669.5299999999997,"body":"and learn on the side. And so I"},{"speaker":"Zach O'Ferrell","startTime":2669.5299999999997,"endTime":2673.31,"body":"actually find ways in my"},{"speaker":"Zach O'Ferrell","startTime":2669.5299999999997,"endTime":2673.31,"body":"personal life to learn new"},{"speaker":"Zach O'Ferrell","startTime":2673.31,"endTime":2676.5499999999997,"body":"skills. So for instance, I have"},{"speaker":"Zach O'Ferrell","startTime":2673.31,"endTime":2676.5499999999997,"body":"a passion for computer coding."},{"speaker":"Zach O'Ferrell","startTime":2677.06,"endTime":2680.27,"body":"But it's not something I ever do"},{"speaker":"Zach O'Ferrell","startTime":2677.06,"endTime":2680.27,"body":"in my day to day job. But I do"},{"speaker":"Zach O'Ferrell","startTime":2680.27,"endTime":2683.12,"body":"feel like understanding some"},{"speaker":"Zach O'Ferrell","startTime":2680.27,"endTime":2683.12,"body":"level of computer coding can"},{"speaker":"Zach O'Ferrell","startTime":2683.12,"endTime":2686.0,"body":"make me better at certain things"},{"speaker":"Zach O'Ferrell","startTime":2683.12,"endTime":2686.0,"body":"and decision making or thinking"},{"speaker":"Zach O'Ferrell","startTime":2686.0,"endTime":2690.62,"body":"through problems. And so on the"},{"speaker":"Zach O'Ferrell","startTime":2686.0,"endTime":2690.62,"body":"side, I create and write"},{"speaker":"Zach O'Ferrell","startTime":2691.1,"endTime":2693.77,"body":"different computer programs that"},{"speaker":"Zach O'Ferrell","startTime":2691.1,"endTime":2693.77,"body":"I can send out to others and"},{"speaker":"Zach O'Ferrell","startTime":2693.77,"endTime":2696.23,"body":"give feedback that are just fun,"},{"speaker":"Zach O'Ferrell","startTime":2693.77,"endTime":2696.23,"body":"like old games and things like"},{"speaker":"Zach O'Ferrell","startTime":2696.23,"endTime":2698.24,"body":"that. So I get really engaged"},{"speaker":"Zach O'Ferrell","startTime":2696.23,"endTime":2698.24,"body":"there, I can do that kind of"},{"speaker":"Zach O'Ferrell","startTime":2698.24,"endTime":2701.81,"body":"thing for fun. And it allows me"},{"speaker":"Zach O'Ferrell","startTime":2698.24,"endTime":2701.81,"body":"to get better at that skill set."},{"speaker":"Zach O'Ferrell","startTime":2702.56,"endTime":2704.42,"body":"Whether or not it helps me at"},{"speaker":"Zach O'Ferrell","startTime":2702.56,"endTime":2704.42,"body":"work."},{"speaker":"Aaron Moncur","startTime":2705.2,"endTime":2708.65,"body":"That's great. I"},{"speaker":"Aaron Moncur","startTime":2705.2,"endTime":2708.65,"body":"agree wholeheartedly with"},{"speaker":"Aaron Moncur","startTime":2708.65,"endTime":2712.49,"body":"getting feedback from others."},{"speaker":"Aaron Moncur","startTime":2708.65,"endTime":2712.49,"body":"I've had a lot of mentors over"},{"speaker":"Aaron Moncur","startTime":2712.49,"endTime":2716.69,"body":"the years, I continue to have a"},{"speaker":"Aaron Moncur","startTime":2712.49,"endTime":2716.69,"body":"lot of mentors. And I think that"},{"speaker":"Aaron Moncur","startTime":2718.49,"endTime":2721.31,"body":"going back to the crises that"},{"speaker":"Aaron Moncur","startTime":2718.49,"endTime":2721.31,"body":"ou were talking about before, th"},{"speaker":"Aaron Moncur","startTime":2721.31,"endTime":2724.22,"body":"y say never let a good crisis go"},{"speaker":"Aaron Moncur","startTime":2721.31,"endTime":2724.22,"body":"to waste, right, there's a"},{"speaker":"Aaron Moncur","startTime":2724.22,"endTime":2727.7599999999998,"body":"ways a lot that you can learn fr"},{"speaker":"Aaron Moncur","startTime":2724.22,"endTime":2727.7599999999998,"body":"m a crisis. So flipping the len"},{"speaker":"Aaron Moncur","startTime":2727.91,"endTime":2731.57,"body":"through which you see pr"},{"speaker":"Aaron Moncur","startTime":2727.91,"endTime":2731.57,"body":"blems and seeing problems as o"},{"speaker":"Aaron Moncur","startTime":2731.57,"endTime":2735.77,"body":"portunities for learni"},{"speaker":"Aaron Moncur","startTime":2731.57,"endTime":2735.77,"body":"g, I think is a big one an im"},{"speaker":"Aaron Moncur","startTime":2735.77,"endTime":2741.0499999999997,"body":"ortant tool for rapidly develop"},{"speaker":"Aaron Moncur","startTime":2735.77,"endTime":2741.0499999999997,"body":"ng your skills. Another one, thi"},{"speaker":"Aaron Moncur","startTime":2741.0499999999997,"endTime":2745.91,"body":"is more of a tactile or tac"},{"speaker":"Aaron Moncur","startTime":2741.0499999999997,"endTime":2745.91,"body":"ical tool is taking apart exi"},{"speaker":"Aaron Moncur","startTime":2748.37,"endTime":2753.86,"body":"ting devices and learning how"},{"speaker":"Aaron Moncur","startTime":2748.37,"endTime":2753.86,"body":"they were designed. There's s"},{"speaker":"Aaron Moncur","startTime":2753.86,"endTime":2758.33,"body":"much that you can learn, ther"},{"speaker":"Aaron Moncur","startTime":2753.86,"endTime":2758.33,"body":"are 1000s of different mecha"},{"speaker":"Aaron Moncur","startTime":2758.33,"endTime":2761.39,"body":"isms out there just mechanica"},{"speaker":"Aaron Moncur","startTime":2758.33,"endTime":2761.39,"body":"ways of performing some actio"},{"speaker":"Aaron Moncur","startTime":2761.39,"endTime":2764.63,"body":". And there's no reason th"},{"speaker":"Aaron Moncur","startTime":2761.39,"endTime":2764.63,"body":"t you should have to invent a"},{"speaker":"Aaron Moncur","startTime":2764.63,"endTime":2768.08,"body":"l of those by yourself. Go out"},{"speaker":"Aaron Moncur","startTime":2764.63,"endTime":2768.08,"body":"to a thrift store or something,"},{"speaker":"Aaron Moncur","startTime":2768.08,"endTime":2772.0099999999998,"body":"ind some plastic toys or someth"},{"speaker":"Aaron Moncur","startTime":2768.08,"endTime":2772.0099999999998,"body":"ng like that, and take th"},{"speaker":"Aaron Moncur","startTime":2772.0099999999998,"endTime":2775.52,"body":"m apart and you can learn so"},{"speaker":"Aaron Moncur","startTime":2772.0099999999998,"endTime":2775.52,"body":"uch about how they were designe"},{"speaker":"Aaron Moncur","startTime":2775.52,"endTime":2778.49,"body":"and why they were desig"},{"speaker":"Aaron Moncur","startTime":2775.52,"endTime":2778.49,"body":"ed that way from just expl"},{"speaker":"Aaron Moncur","startTime":2778.49,"endTime":2782.06,"body":"ring these devices that are"},{"speaker":"Aaron Moncur","startTime":2778.49,"endTime":2782.06,"body":"already out there. They've alrea"},{"speaker":"Aaron Moncur","startTime":2782.06,"endTime":2784.22,"body":"y been designed someone's"},{"speaker":"Aaron Moncur","startTime":2782.06,"endTime":2784.22,"body":"lready thought through it. and"},{"speaker":"Aaron Moncur","startTime":2784.25,"endTime":2787.85,"body":"erify these mechanisms. So I th"},{"speaker":"Aaron Moncur","startTime":2784.25,"endTime":2787.85,"body":"nk that's a really helpful st"},{"speaker":"Aaron Moncur","startTime":2787.85,"endTime":2791.27,"body":"ategy is to find existing pro"},{"speaker":"Aaron Moncur","startTime":2787.85,"endTime":2791.27,"body":"ucts, take them apart and se"},{"speaker":"Aaron Moncur","startTime":2791.27,"endTime":2793.67,"body":"what you can learn from them"},{"speaker":"Aaron Moncur","startTime":2791.27,"endTime":2793.67,"body":"All right, well, I think w"},{"speaker":"Aaron Moncur","startTime":2793.67,"endTime":2801.59,"body":"we've done pretty well here."},{"speaker":"Aaron Moncur","startTime":2793.67,"endTime":2801.59,"body":"ach, is there anything that tha"},{"speaker":"Aaron Moncur","startTime":2801.59,"endTime":2805.34,"body":"we haven't talked about tha"},{"speaker":"Aaron Moncur","startTime":2801.59,"endTime":2805.34,"body":"you think we should have? O"},{"speaker":"Aaron Moncur","startTime":2805.34,"endTime":2807.65,"body":"we should?"},{"speaker":"Zach O'Ferrell","startTime":2808.63,"endTime":2810.58,"body":"I don't think"},{"speaker":"Zach O'Ferrell","startTime":2808.63,"endTime":2810.58,"body":"so. No, that was that was great"},{"speaker":"Zach O'Ferrell","startTime":2810.58,"endTime":2813.52,"body":"conversation I loved covering"},{"speaker":"Zach O'Ferrell","startTime":2810.58,"endTime":2813.52,"body":"those topics is perfect."},{"speaker":"Aaron Moncur","startTime":2813.82,"endTime":2816.04,"body":"Okay, excellent."},{"speaker":"Aaron Moncur","startTime":2813.82,"endTime":2816.04,"body":"Well, how can people get ahold"},{"speaker":"Aaron Moncur","startTime":2816.04,"endTime":2816.46,"body":"of you?"},{"speaker":"Zach O'Ferrell","startTime":2816.64,"endTime":2819.49,"body":"Yeah, sure. I'm"},{"speaker":"Zach O'Ferrell","startTime":2816.64,"endTime":2819.49,"body":"really available on LinkedIn. So"},{"speaker":"Zach O'Ferrell","startTime":2819.49,"endTime":2823.45,"body":"LinkedIn is definitely the"},{"speaker":"Zach O'Ferrell","startTime":2819.49,"endTime":2823.45,"body":"easiest way you can find me just"},{"speaker":"Zach O'Ferrell","startTime":2823.45,"endTime":2826.2999999999997,"body":"be my name. I'm very open on"},{"speaker":"Zach O'Ferrell","startTime":2823.45,"endTime":2826.2999999999997,"body":"LinkedIn. And so I accept"},{"speaker":"Zach O'Ferrell","startTime":2826.2999999999997,"endTime":2829.45,"body":"messages. I accept your new"},{"speaker":"Zach O'Ferrell","startTime":2826.2999999999997,"endTime":2829.45,"body":"contacts and requests"},{"speaker":"Zach O'Ferrell","startTime":2829.45,"endTime":2832.45,"body":"constantly. So that would be"},{"speaker":"Zach O'Ferrell","startTime":2829.45,"endTime":2832.45,"body":"awesome. Love to hear from"},{"speaker":"Zach O'Ferrell","startTime":2832.45,"endTime":2834.46,"body":"anybody. And I'm more than"},{"speaker":"Zach O'Ferrell","startTime":2832.45,"endTime":2834.46,"body":"willing to connect."},{"speaker":"Aaron Moncur","startTime":2834.94,"endTime":2836.95,"body":"Terrific, and I'll"},{"speaker":"Aaron Moncur","startTime":2834.94,"endTime":2836.95,"body":"put a link to your LinkedIn"},{"speaker":"Aaron Moncur","startTime":2836.95,"endTime":2840.88,"body":"profile in the show notes. Well,"},{"speaker":"Aaron Moncur","startTime":2836.95,"endTime":2840.88,"body":"Zach, this has been delightful."},{"speaker":"Aaron Moncur","startTime":2840.88,"endTime":2845.08,"body":"Thank you so much for joining us"},{"speaker":"Aaron Moncur","startTime":2840.88,"endTime":2845.08,"body":"and sharing some experiences and"},{"speaker":"Aaron Moncur","startTime":2845.08,"endTime":2847.81,"body":"being a little vulnerable,"},{"speaker":"Aaron Moncur","startTime":2845.08,"endTime":2847.81,"body":"sharing about some of the the"},{"speaker":"Aaron Moncur","startTime":2847.81,"endTime":2850.39,"body":"problems that you've had and how"},{"speaker":"Aaron Moncur","startTime":2847.81,"endTime":2850.39,"body":"you've learned from them and"},{"speaker":"Aaron Moncur","startTime":2850.39,"endTime":2853.57,"body":"your career. I really appreciate"},{"speaker":"Aaron Moncur","startTime":2850.39,"endTime":2853.57,"body":"your time. So thank you again"},{"speaker":"Aaron Moncur","startTime":2853.57,"endTime":2855.94,"body":"for being with us on the Being"},{"speaker":"Aaron Moncur","startTime":2853.57,"endTime":2855.94,"body":"an Engineer Podcast."},{"speaker":"Zach O'Ferrell","startTime":2856.15,"endTime":2857.86,"body":"Sure. Thanks for"},{"speaker":"Zach O'Ferrell","startTime":2856.15,"endTime":2857.86,"body":"the opportunity, Aaron."},{"speaker":"Aaron Moncur","startTime":2861.61,"endTime":2864.82,"body":"I'm Aaron Moncur,"},{"speaker":"Aaron Moncur","startTime":2861.61,"endTime":2864.82,"body":"founder of Pipeline Design \u0026"},{"speaker":"Aaron Moncur","startTime":2864.85,"endTime":2868.12,"body":"Engineering. If you liked what"},{"speaker":"Aaron Moncur","startTime":2864.85,"endTime":2868.12,"body":"you heard today, please share"},{"speaker":"Aaron Moncur","startTime":2868.12,"endTime":2871.63,"body":"the episode. To learn how your"},{"speaker":"Aaron Moncur","startTime":2868.12,"endTime":2871.63,"body":"team can leverage our team's"},{"speaker":"Aaron Moncur","startTime":2871.66,"endTime":2875.41,"body":"expertise developing turnkey"},{"speaker":"Aaron Moncur","startTime":2871.66,"endTime":2875.41,"body":"equipment, custom fixtures and"},{"speaker":"Aaron Moncur","startTime":2875.44,"endTime":2879.43,"body":"automated machines and with"},{"speaker":"Aaron Moncur","startTime":2875.44,"endTime":2879.43,"body":"product design, visit us at"},{"speaker":"Aaron Moncur","startTime":2879.43,"endTime":2882.49,"body":"teampipeline.us. Thanks for"},{"speaker":"Aaron Moncur","startTime":2879.43,"endTime":2882.49,"body":"listening."}]}