In this podcast, listen as Senior Relationship Manager, Damian Babineaux, and Systems Manager, Larry Blunt, describe how JMFA is leveraging technology to provide greater value to its clients. Specifically, they will discuss how the cloud-based Privilege Manager CRM® software enables greater collaboration, more proactive and thorough analytics, and robust reporting to benefit clients in getting the most from their JMFA NEXT GENERATION OVERDRAFT PRIVILEGE® program.

Episode Highlights

• 0:40    Introductions
• 1:40    How have the software has evolved over time
• 2:49    Changes to the software from the user perspective 
• 4:08    Advantages of moving to the cloud
• 7:33    Quality data assists with attaining stronger teamwork and partnership 
• 8:29    How enhancements have affected our clients 
• 10:30  Achieving a collaborative user experience
• 13:28  Feedback from clients on the evolution of the software  
• 16:49  Most meaningful advantages for clients
• 21:36  Final thoughts