Over the past number of years, there has been a significant increase in the threat of lawsuits alleging improper assessment of overdraft and/or NSF fees. Plaintiff attorneys across the nation are targeting consumers to file suit against. In this podcast Cheryl Lawson, JMFA’s EVP-Compliance Review, and Jennifer Peoples, JMFA’s Director of Implementation offer additional information and practical advice on this hot topic.
Learn more about what these types of Demand Letters are and the components, what to do if your financial institution receives one and how JMFA can assist you. More importantly, you will gain a better understanding of the best practices, including precautions, existing tools, and support offered to proactively address any concerns and be prepared.
Episode Highlights