Mastering Social Media for Schools

Boosting School Customer Service with Creative Strategies and AI with Jeannette Hartwig

Andrea Gribble Episode 306

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0:00 | 28:09
  1. Jeannette Hartwig is a one-person comms team - but that didn’t stop her from leading a customer service refresh across her district.


  2. You’ll love the simple, eye-opening tactic she used to uncover real customer service gaps.


  3. She created a go-to resource for staff that’s still making a difference - find out what’s in it!


  4. Plus, Jeannette’s using a few clever AI tools to better serve families... and they’re not as complicated as you might think.


SPECIAL GUEST

Jeannette Hartwig

Public Information Office & Webmaster

North Plainfield School District, New Jersey


Email: jeannette_hartwig@nplainfield.org 

LinkedIn: https://www.linkedin.com/in/jeannette-hartwig/ 


Website: https://www.nplainfield.org 

Facebook: https://www.facebook.com/northplainfieldschools/ 

Instagram: https://www.instagram.com/northplainfieldschools/ 



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