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The CX Chat
A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.
The CX Chat
S1. EP6 - 70% of Transformations fail - How to buck the trend
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Sabio
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Season 1
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Episode 6
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In S1. EP6, Jonathan George joins Matt and Simon in the 'pod booth' to discuss top tips on CX transformation, pitfalls to avoid and how to make an impact fast.
Connect with Jonathan on LinkedIn.
Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100