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The CX Chat
A weekly podcast on all things Customer Experience (CX). During the podcast series, we'll be taking a look at the hottest topics and biggest issues faced by Customer Experience professionals right now. We'll also be inviting some of the people who make this industry tick into the ‘pod booth’ to join the debate.
The CX Chat
S2. EP4 - Walking in the shoes of your employees
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Sabio
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Season 2
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Episode 4
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In S2. EP4, Kate Thornton joins Matt and Simon in the pod booth to discuss her experiences as a CX leader walking in the shoes of the employees.
Connect with Kate on LinkedIn.
Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100