The CX Chat

S2. EP10 - A paradigm shift is on the horizon for Contact Centres

September 29, 2020 Sabio Season 2 Episode 10
S2. EP10 - A paradigm shift is on the horizon for Contact Centres
The CX Chat
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The CX Chat
S2. EP10 - A paradigm shift is on the horizon for Contact Centres
Sep 29, 2020 Season 2 Episode 10
Sabio

In our season finale, Aileen Allkins, CEO and Founder of Aileen Allkins Consultancy (AAC)  joins Matt and Simon in the pod booth to discuss whether the Customer Service Industry is on the precipice of a paradigm shift in the way they operate or whether businesses will go back to the way they were.   

Connect with Aileen on LinkedIn.

Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100

Show Notes

In our season finale, Aileen Allkins, CEO and Founder of Aileen Allkins Consultancy (AAC)  joins Matt and Simon in the pod booth to discuss whether the Customer Service Industry is on the precipice of a paradigm shift in the way they operate or whether businesses will go back to the way they were.   

Connect with Aileen on LinkedIn.

Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100