Leadership 2.0
Welcome to the 'Leadership 2.0' podcast!
I believe that leadership is very important for two reasons. First of all, the decisions leaders take, and their capabilities to implement these decisions, are the most important differentiators between the success and failure of the organizations they work for. Secondly, leaders make a huge difference in the well-being of the people in their organizations, and, finally, for the well-being of our society as a whole. This podcast presents interviews with thought leaders and practitioners in the area of leadership, to inspire you to become the best leader you can be! What my guests say about this Podcast: 'You ask very good questions', 'You really do your research', 'You go beyond the surface'. So, if you want to listen to dialogues about leadership that go beyond the surface, this podcast is probably for you! Happy listening, and, please let me know what you think!
Leadership 2.0
25. DIY Culture Change at Zurich Airport - Manuela Staub
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Most organizations use complex tools and processes, and are often supported by external consultants to analyze and (re) shape their culture. When I heard Manuela Staub on a seminar describing the pragmatic, inclusive, and effective way the leadership team at Zurich Airport approached their culture change program (in the midst of the COVID19 pandemic!), I immediately knew I wanted to interview her for my Leadership 2.0 podcast...
In our conversation, we discussed the following topics:
00:00 About Zurich Airport
02:13 The Why of the culture change
06:50 The COACH values
08:39 Identifying the cultural values
10:08 Why no external consultants were used
11:41 Implementing the new values
17:21 Embedding the new values in HR processes
19:39 An example of the impact of these values
22:00 Are cultural values industry specific
► About Manuela Staub
Manuela Staub joined Flughafen Zürich AG as Head of Corporate Communications in 2020. In June 1st, 2022, she became a member of the management board and Head of the People & Communications. In this role she is responsible for People & Culture, Corporate Communications, Public Affairs, and Visitor Services & Events.
Manuela studied Communications Management (University of Lugano) and Strategic HR Management (University of Skt. Gallen). Prior to joining Zurich Airport, she worked in a number of different roles in Swisscom. Additionally, she is the co-founder of 'the Boardroom', an organization aiming to bridge the gender gap in the boardroom.
► Resources
Purpose and strategy Zurich Airport https://www.flughafen-zuerich.ch/en/company/flughafen-zuerich/about-us/strategy
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