The $136,000 Mistake I Almost Didn't Catch Artwork

Profit Cleaners: Grow Your Cleaning Company and Redefine Profit

Welcome to the Profit Cleaners Podcast, the only place where you can learn from the top 1% of cleaning business owners. Focused on redefining profit, each episode is designed to give you practical tips and advice so that you can grow your own business, whether you’re just getting started or have been in the industry for decades. Discover the most intelligent ways to make more profit per customer, increase customer retention, improve your work culture, and create sustainable systems that actually give you more time back. Roll up your sleeves and get to work with your hosts Brandon Schoen and Brandon Condrey, owners of one of the most successful cleaning businesses in the Southwest.

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Profit Cleaners: Grow Your Cleaning Company and Redefine Profit

The $136,000 Mistake I Almost Didn't Catch

July 02, 2026 • Brandon Schoen | Brandon Condrey

0:00 | 30:39

Most cleaning business owners have no idea how much revenue is leaking out of their business every single week. Not from bad marketing. Not from bad service. Just from missed calls.

In this episode Brandon Schoen — co-founder of Sandia Green Clean, one of the largest residential cleaning companies in New Mexico — walks through the exact call report discovery that changed how he thinks about his business forever. He breaks down the math live, shows you how to calculate your own number in five minutes, and shares what he built to fix it.

If you own a cleaning business and your phones go unanswered at night or on weekends — this episode is for you.

Brandon is also hosting a free live training on Tuesday July 7th at noon Mountain to walk through this in real time. Details at the end of the episode and in the show notes.

Learn more about Noctave AI:
noctave.ai

Highlights:

00:00 – Introduction
02:00 – The Missed Opportunity You Didn't Know Was Costing You
04:45 – How to Calculate Your Hidden Revenue Leak
08:40 – Why More Marketing Isn't the Answer
10:00 – Why Hiring More Phone Reps Didn't Solve the Problem
11:15 – The AI Solution That Answers Every Missed Call
15:30 - Short Demo of Noctave AI
20:00 – How Noctiv AI Helps Recover Lost Revenue
21:30 – Combining AI With Paid Ads for Better Conversions
24:15 – Live Demo, Webinar, and Next Steps

Links/Resources Mentioned:

Profit Cleaners Website
Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/
Visit profitcleaners.com/cleanerclean to stay updated on everything coming next from Profit Cleaners. profitcleaners.com/cleanerclean
Register for the free live training — Tuesday July 7th at noon Mountain:
profitcleaners.com/voiceai
Learn more about Noctave AI: noctave.ai