Season 3: Episode 1: Introduction

Darren and Mark are back for a 3rd season of the Fan Experience Experience.  This time, to coincide with the publication of our Fan Journey Model (with Geoff Wilson), we'll be talking Fan Experience touch point by touch point.

But first: a season intro to kick of our podcast activity in 2023.

The Fan Journey Model? Check it out here:
https://fanexperienceco.com/2023/04/the-fans-journey-a-model-for-measuring-and-improving-their-experience/

https://fanexperienceco.com/2023/04/the-fans-journey-a-model-for-measuring-and-improving-their-experience/