Join Mark, Darren and a special guest, Fanbase's Alasdair Crawley, as we explore the first 'touch point' of the Fan Journey Model, recently launched by the Fan Experience Company (in partnership with Geoff Wilson).
Enjoy a half hour with us, check out the accompanying blog (link below) & let us know if you have any questions by contacting the podcast via Twitter @fanexperienceco.com.
https://fanexperienceco.com/2023/05/the-fans-journey-before-game-day/
https://fanexperienceco.com/2023/04/the-fans-journey-a-model-for-measuring-and-improving-their-experience/