Season 3: Episode 8: Food and Drink

Join Mark, Darren and our latest guest commentator and presenter Charlotte Richardson (from BBC 5Live, Final Score and Talksport)

Enjoy a half hour with us as we discuss why food and drink is so important to the fan experience, what great looks like (and could look like) and then dive into a large apple crumble and custard.

Check out the accompanying episode blog and the Fan Journey intro blog (both appear below) & let us know if you have any questions by contacting the podcast via Twitter @fanexperienceco.com or via mark@fanexperienceco.com.

As well as a well-known voice on the radio, Charlotte's an accomplished presenter and conference facilitator so if you'd like to book her for your event, you can contact her via charlottecrichardson@gmail.com.

Thanks, as always, to Juan Luis Bradley for preparing this culinary delight and to all of you for tucking (tuning) in.

Read our new blog on Food and Drink here:
https://fanexperienceco.com/2023/09/the-fans-journey-part-8-food-drink/

Our Fan Journey Model (and accompanying blog) is below.

https://fanexperienceco.com/2023/04/the-fans-journey-a-model-for-measuring-and-improving-their-experience/