Join Mark, Darren and our latest guest commentator and presenter Charlotte Richardson (from BBC 5Live, Final Score and Talksport)
Enjoy a half hour with us as we discuss why food and drink is so important to the fan experience, what great looks like (and could look like) and then dive into a large apple crumble and custard.
Check out the accompanying episode blog and the Fan Journey intro blog (both appear below) & let us know if you have any questions by contacting the podcast via Twitter @fanexperienceco.com or via firstname.lastname@example.org.
As well as a well-known voice on the radio, Charlotte's an accomplished presenter and conference facilitator so if you'd like to book her for your event, you can contact her via email@example.com.
Thanks, as always, to Juan Luis Bradley for preparing this culinary delight and to all of you for tucking (tuning) in.
Read our new blog on Food and Drink here:
Our Fan Journey Model (and accompanying blog) is below.