Mark spent much of 2020 writing the first online / physical match day Fan Engagement certificate for FC Barcelona's Innovation Hub.
In this special episode, Mark and Darren chat to Marcos Picalló Aguilar (from the Barça Innovation Hub) as he explains the Hub's status as a learning eco-system.
You can sign up to study Fan Engagement with Mark Bradley and FC Barcelona here:
https://barcainnovationhub.com/product/certificate-in-fan-engagement/
https://fanexperienceco.com/2023/04/the-fans-journey-a-model-for-measuring-and-improving-their-experience/