As a special treat for Darren, he and Mark are joined by Walsall FC CEO, Stefan Gamble, in the latest episode of Season Two of our podcast series.
In our fascinating discussion, Stefan describes the difficulties of running a lower league club during a pandemic, what he thinks the main differences will be when fans come back into stadiums while, somehow, Darren manages to resist making him promise promotion back to League One.
https://fanexperienceco.com/2023/04/the-fans-journey-a-model-for-measuring-and-improving-their-experience/