Mark and Darren are joined by Geoff Pearson on the latest episode of the Fan Experience Experience (Season Two). Geoff is Senior Lecturer in Criminal Law at Manchester University, having been previously employed at the Football Research Unit (FRU) at the University of Liverpool, where he taught Football and Law on their MBA programme.
Geoff’s research interests include crowd behaviour, human rights, and sport, using ethnographic methods to investigate the effectiveness of legislation, policing strategies and tactics. Listen now to this fascinating and very unique insight into fan behaviour, and how this might change post-Covid.
https://fanexperienceco.com/2023/04/the-fans-journey-a-model-for-measuring-and-improving-their-experience/