The Fan Experience EXPERIENCE Podcast
The home of Fan Experience where Mark Bradley and Darren Young (of the Fan Experience Company) address the Fan Experience (in football and other sports) with special guests. Expect LOADS of insights, innovation and just darn good ideas.
Whether you're working in sport, looking for a job in sport or you're simply interested in the subject of Fan Experience or Fan Engagement, we reckon a regular dose of the Fan Experience EXPERIENCE will help you and your club thrive.
The Fan Experience Experience Podcast is edited and produced by Juan Luis Bradley.
The Fan Experience EXPERIENCE Podcast
Season 4 / Episode 2: Robyn Kennerdale (Huddersfield Town)
Welcome to Season 4 of the Fan Experience EXPERIENCE: the podcast that delivers insights on fan experience - and everything to do with making fans feel valued - on a fortnightly basis.
Season 4 brings you chats with some of the UK's most experienced and interesting practitioners. We know they're good because their clubs all achieved GOLD status in the EFL (English Football League) Family Excellence programme (2023/24).
In the second episode of our 4th season, Darren and Mark from The Fan Experience EXPERIENCE podcast team go out on location to visit Huddersfield Town's Supporter Services Manager Robyn Kennerdale.
And with the club's recent re-brand, what a perfect time it was to visit!
Before recording the podcast, Robyn took us on a tour of the stadium and showed some remarkable - and extremely moving - examples of how the match day experience is being driven by a clear sense of what it means to be a Town supporter.
For students of fan experience or, indeed, experienced practitioners, this half hour of insight and innovation cannot be missed.
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Can we create a world class fan experience for you? Ask for our new services brochure via hello@fanexperienceco.com.