The Freeman Report

Real ID, Travel & Customer Service

J. Kenneth Freeman

In this episode I talk about having traveled quite a lot in the last several months and was anticipating the complete chaos that was to occur on May 7th with everyone needing a Real ID to get through security.  I just read though where they will now allow persons without one to still get through security but it will take a little longer.  In my opinion the Trump administration said it would enforce the requirement but now seems to have backed down somewhat.  Still believe it will be a chaotic.

Also, as a result of my travels I question whether customer service is dead.  If we are in the throws of a recession as some pundits will have us believe, I can tell you every flight was completely full and every city I was in there were people spending money.

Finally, I give a shout out to my daughter, Jamie, and her new independent bookstore which so far seems to be a big success.  If you want to buy a book online, I ask that you consider ordering from her at tbrbookshop.com.  

As always - enjoy!

KF