Dr. Marcia Reynolds is an expert on how to use your emotions to manage your mind. She has taught in 41 countries and reached thousands more online. Her clients include AT&T, American Express, Harvard Kennedy School, Cornell University & Moscow School of Management to name but a few.
Excerpts from Marcia’s books Outsmart Your Brain; The Discomfort Zone and Wander Woman have appeared in business and psychological publications around the world.
Her latest international bestseller, Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry, was released this past June to rave reviews by coaches and organizational leaders.
- What does it really take for leaders to be better?
- First what stops leaders, then what they should do
- What's getting in my way of doing what I think I should do
- Change is a transformational process that takes time
- Leaders often don't want to admit they need courage
- We're getting better as employees are demanding we listen, acknowledge - and value them
- Leaders are forced to become more connected with others
- The younger employees are quicker to say 'I'm out of here'
- We have a radar for authenticity
- Presence has more impact than the words you choose
- You have to bring the right energy to those conversations
- Emotional reflection before the conversation
- Do what athletes do to prepare
- What to do if you feel off balance in the conversation
- Develop connected presence
- Set an emotional intent
- Leaders misunderstand the word 'listening'
- Can you fully receive and appreciate what the other is communicating?
If you're interested in more visit ▶ https://almcbride.com/minicourse
for a free email minicourse on how to gain the psychological edge in your negotiations and critical conversations along with a helpful negotiation prep cheat sheet.
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