The whole industry is abuzz with talk around artificial intelligence. Now that our understanding of its capabilities are improving, more and more organisations are looking to try and leverage its power to enhance their own performance. So many technology companies claim to be utilising AI tech within their platforms but few are really adding genuine use cases. One company that are founded using some of the fundamental principles of AI are Zoom.ai. Their chat-based tool helps employees become more productive by securely automating some of those mundane daily tasks like searching for files, scheduling meetings, and generating documents all enabled by artificial intelligence and machine learning enhancements.