UC Today
News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
Episodes
768 episodes
AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control - Theta Lake
In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake, to explore what’s becoming one of the biggest emerging risks in financial services: AI governance fa...
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17:28
The Enterprise Challenges of Managing Emergency Services in Your UC Setup
Is your enterprise struggling with E911 compliance across multiple UC platforms? 🚨Marc Haimsohn, VP Sales & Partnerships at Kurmi, reveals how Fortune 500 companies are automating emergency services management to meet Kari's Law and...
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10:59
Big UC Update: New Era Technology
Join UC Today's Kristian McCann as he talks with Joe Gillis, Senior Vice President of Sales and GVC & Strategic Growth about New Era Technology and their solutions and market insights. In this comprehensive interview, Gillis sh...
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18:16
Breaking Down Barriers to Managing Agent Lifecycles in Contact Centers
Join UC Today's Kristian McCann as he sits down with Quang Le, Product Manager at Kurmi, to explore the evolving challenges and innovative solutions in managing agent life cycles within contact centers. With organizations facing in...
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11:28
Elevating Hybrid Collaboration with Multi-Platform UC Innovation
As hybrid work becomes the norm, enterprises face new challenges around collaboration, platform integration, and user experience. In this exclusive interview, Tata Communications’ Vivek Kar explores what it takes to build flexible, secure, and ...
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10:14
The Latest News on Mitel's Resurgence, Google Beam, InfoComm, Cisco Live, and More
In this jam-packed episode of UC Big News, host Kieran Devlin is joined by expert analysts Jon Arnold, Melody Brue, Craig Durr, and Zeus Kerravala for a whirlwind tour of the latest from the unified communications world. The team unpacks Mitel’...
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31:13
Why UC and Contact Center Convergence Is a Game-Changer With VOSS
Kieran Devlin sits down with Bill Dellara, Chief Product Officer at VOSS, to unpack one of the biggest shifts happening in enterprise communications: the convergence of unified communications (UC) and contact center (CC). As organi...
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18:29
The Shifting Challenges Organizations Face with Secure Messaging
Join host Kristian McCann and Ari Applbaum, VP of Marketing at LeapXpert, as they dive deep into the evolving security landscape of enterprise messaging. With messaging apps like WhatsApp, WeChat, and iMessage now integral to daily...
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14:01
The Future of Workplace AV With Crestron: From Smart Spaces to Seamless Experiences
As the lines blur between workplace design, employee experience, and collaboration technology, AV is stepping out of the shadows and into the spotlight. In this expert-led discussion, UC Today’s Kieran Devlin is joined by Brad Hintze, VP of Glo...
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12:38
SIPPIO’s Fleet Week 2025 Unpacked: AI-Driven Voice, Accelerating Channel Growth, & the Future of UC
In this UC Today interview, Christopher Kerry sits down with Steve Forham, Marketing & Channel Chief at Cypio, to unpack the latest in Unified Communications — from Microsoft Teams, Zoom, and Cisco Webex, to AI-driven innovation transformin...
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20:09
BIG UC Update - Inside Theta Lake's AI Compliance Innovation with Dan Nadir
How Theta Lake is Redefining AI Governance for Enterprise Collaboration PlatformsWhat does it really take to balance cutting-edge AI with the hard rules of compliance? In this exclusive interview, Rob Scott from UC Today sits down with ...
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35:51
Hybrid UC: Mitel’s Strategy for Evolution, Not Revolution in the AI Era
Hybrid communications aren’t just about keeping up, they’re about staying ahead. In today’s world of rising costs, tighter regulations, and the pressure to modernize without disruption, many organizations face a critical question: How do we evo...
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12:41
Building a Culture of Connection in the Hybrid Workplace With Crestron
In this UC Today interview, host Kieran Devlin speaks with Brad Hintze, Executive Vice President of Global Marketing, and Joel Mulpeter, Senior Director of Product Marketing at Crestron, about how meeting room technology is redefining collabora...
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20:10
Operator Connect Done Right: What IT Leaders Need to Know Ahead of 2026
In this UC Today interview, host Kieran Devlin sits down with William Rubio, Chief Revenue Officer at CallTower, to discuss the evolving landscape of Operator Connect and what IT leaders need to know before 2026. Rubio, who has led CallTower’s ...
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17:02
The Latest UC News on WebexOne 2025, Slack the Agentic OS, Microsoft AI Update, and more
In this episode of The UC Big News Show, host Kieran Devlin is joined by analysts Zeus Kerravala (ZK Research), Melody Brue (Moor Insights & Strategy), Irwin Lazar (Metrigy), and Craig Durr (The Collab Collective) for a powerhouse discussio...
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41:12
UC Reality Check 2026: Navigating AI, Hybrid Work, and the Human Element
With AI integrated into nearly every platform and hybrid work firmly established, it’s crucial to cut through the noise and understand what truly drives value.Join Sara Barr, Learning and Development Director at Nuwave Communications<...
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31:02
How Nuwave Tames UC Complexity and Delivers Simplified, Scalable Service Management
In this episode of UC Today, host Kieran Devlin is joined by Mark Bunnell, Chief Operating Officer and co-founder of NUWAVE, to explore how the company is revolutionizing unified communications (UC) service management. With over 30 years of voi...
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8:05
Securing the New Era of Collaboration with Webex
In this episode of UC Today, host Kieran Devlin sits down with Amit Barave, Vice President of Product Management at Webex by Cisco, to explore how the collaboration giant is securing digital communication in an era of AI-powered threats, distri...
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14:08
The Latest News on Microsoft's Work Trend Index, the IDC's Most Recent UC Report, and Avaya Infinity
In this episode of the Big UC News Show, host David Dungay is joined by co-host Kieran Devlin and a panel of industry thought leaders: Melody Brue, Blair Pleasant, Dom Black, and Zeus Kerravala. Together, they unpack the implications of Microso...
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38:05
How to Customise Your Agentic AI Journey with Zoom
In this insightful UC Today interview, host David Dungay sits down with Robin Bunevich, Product Marketer at Zoom, to explore the next evolution of AI in the workplace: customizable agentic AI. With Zoom’s AI Companion woven throughout its platf...
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19:31
Duty of Care in 2025: How Intrado’s ERS Ensures 911 Compliance - UC Today News
In this essential video from UC Today, host Kieran Devlin sits down with Lauren Kravetz, Vice President of Government Affairs, André Malais, Senior Product Manager, and Rhys Rueffert, Product Manager, all at Intrado, to unpack one of the most u...
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14:44
Certified for Success: What Microsoft’s Unify Program Means for Teams Contact Center Integration - Audiocodes
UC Today’s Kieran Devlin sits down with Gidi Adlersberg, Voca CIC Business Line Manager at AudioCodes, to explore what Microsoft’s new Unify certification really means for Teams-based contact centers. With a decade at AudioCodes and a fr...
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22:43
Mastering Mobile Control and Compliance with Integrated UC
🔥 Join host #KristianMcCann of #UCToday as he sits down with #LeeEssex, SVP Global Sales and Marketing at #TangoNetworks, for an insightful discussion on how enterprises can regain control over business conversations happening on mobile devices...
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12:31
Revolutionizing Voice Solutions in Microsoft Teams
Join UC Today’s Christopher Carey as he sits down with Renee Rogers, Channel Account Manager at SIPPIO, to explore how SIPPIO is transforming the unified communications (UC) landscape. With experience at Avaya and a passion for enabling partner...
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11:43
BIG UC Update: Mitel's strategic focus on hybrid communications with CMO Eric Hanson
Eric Hanson reveals how Mitel is redefining hybrid communications, empowering frontline workers, and steering innovation through customer-centric strategies.In this episode of The BIG UC Update, Rob Scott from UC Today sits down with
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30:52