Otter.ai CEO Sam Liang on Conversational AI, Privacy, and Why Lawsuits "Are Part of Doing Business"

In this interview, UC Today's Christopher Carey sits down with Sam Liang, CEO and Co-founder of Otter.ai, to discuss the company's newly launched Conversational Knowledge Engine and what it means for enterprise productivity.

Sam explains how Otter is moving beyond siloed meeting notes to build a longitudinal knowledge graph connecting thousands of meetings, people, topics, and projects — arguing that conversational data has been the missing piece of enterprise infrastructure for over 100 years.

The conversation also tackles the privacy debate head-on, including the ongoing class action lawsuit facing Otter, with Sam making the bold claim that lawsuits are simply "part of doing business" when you're disrupting an industry.

Topics covered:
🔵 How the Conversational Knowledge Engine works
🔵 How Otter differentiates from Microsoft, Zoom, and Google
🔵 Enterprise security, data retention, and permission controls
🔵 The class action lawsuit and the future of AI consent
🔵 Why Sam believes your voice will replace manual AI prompting

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