Secrets From a Coach - Debbie Green & Laura Thomson's Podcast
Ideal for your commute, lunch break or even a well-deserved moment of self-care and development, our 25 minute episodes focus on positive actions to help you thrive and maximise your potential in the ever-evolving workplace, and in life. Join Debs and Lau, your positive cheerleaders bursting with energy and insight to maximise your confidence and success in the changing workplace. Each episode aims to leave you feeling motivated, supported and armed with the tools and practical skills you need to maximise success as we experience the biggest shift in how we work in our lifetimes.
We lift the lid on the real foundations for success in this new world of work. Our weekly episodes remain current and up-to-date and we frequently welcome high-profile guests to keep things fresh and diverse and to tackle topics like leadership, mindset, success, confidence, motivation, team engagement, mental health, self-care, time management, career development, life-work balance and thriving in the newly AI-enabled workplace.
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Secrets From a Coach - Debbie Green & Laura Thomson's Podcast
111. Accountability For Communication - Who's Responsible?
In the first of our 4-part series on Getting Stuff Done, we take a Listeners Letter and share practical advice that can be immediately applied - or shared if you are a leader wanting to support and mentor others. In this episode we focus on the thorny world of communication. If I send you an email, is that the job done? Or is the task transfer not complete until I check you have received it and message understood? We discuss the difference between accountability, responsibility and ownership and why this matters so much in the fast paced hybrid matrix modern world of work. Ideal listen for anyone wanting tips for clarification, with phrases and word patterns to help ask for commitment, explain expectations and making the task crystal clear to avoid later challenges. Communication only happens when we ensure the message has been registered and understood. With 336 million emails being sent around the world per minute, sending the email is just 50% of the task. We share tips from the sales/ business development world to keep focus on the main intent: getting stuff done.