The language we use is key to being able to work well with different people in a smart and inclusive way. Being able to talk easily and professionally with a diverse audience is increasingly important as the world of work continues to evolve. Our words play an enormous role in how we dis/connect with each other: never underestimate the impact an off-hand comment can have or for well-intended banter to backfire. We are joined this week by the amazing Anusha Parshotam. Working as an Exec Coach, Anusha has a fascinating background and works with organisations to help create cultures that are diverse and inclusive. Not sure what is the right or wrong thing to say? Not sure what 'calling in or calling out' actually means? Human language is evolving every day - its about refreshing our habits and being more mindful about the impact our language has on others.