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Secrets From a Coach - Debbie Green & Laura Thomson's Podcast
Ideal for your commute, lunch break or even a well-deserved moment of self-care and development, our 25 minute episodes focus on positive actions to help you thrive and maximise your potential in the ever-evolving workplace, and in life. Join Debs and Lau, your positive cheerleaders bursting with energy and insight to maximise your confidence and success in the changing workplace. Each episode aims to leave you feeling motivated, supported and armed with the tools and practical skills you need to maximise success as we experience the biggest shift in how we work in our lifetimes.
We lift the lid on the real foundations for success in this new world of work. Our weekly episodes remain current and up-to-date and we frequently welcome high-profile guests to keep things fresh and diverse and to tackle topics like leadership, mindset, success, confidence, motivation, team engagement, mental health, self-care, time management, career development, life-work balance and thriving in the newly AI-enabled workplace.
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Secrets From a Coach - Debbie Green & Laura Thomson's Podcast
127. Shifting Teams Above the Drama Line
We hear a lot about having ‘difficult’ conversations and how we can avoid these for a 101 reasons -but the challenge often is that we are working with other people who see things differently. So this month is all about the team - and in particular how to create a culture that enables good teamship. Being aware of ‘the Drama Triangle’ and how to shift it to a healthier Winners Triangle is helpful if you have some difficult team dynamics at play.
From shifting a conversation above the ‘drama line’ with some key word patterns that make a difference to setting the team up for success. We share the importance of dealing with issues sooner rather than later - as it ALWAYS bubbles up at some point - as well top tips for keeping conversations healthy and productive. We discuss useful 'objection handling' tools borrowed from the world of sales and complaints handling, which can help create natural ones that work for you if you are dealing with high pressure moments in a team where resilience may be low.